SUMMARY

• Cumulative experience in Full Life Cycle, involve in requirement analysis, design, testing, deployment and support.
• Intensive knowledge in Software Development Life Cycle (SDLC) and its integration With QA Methodology.
• Formulating Test Plans, Test Strategy, Test Matrix and Test Scripts for Manual as well as Automated testing for various applications to ensure proper business compliance.
• Extensive knowledge in HP Interactive Quality Center/ALM, QuickTest Pro/UFT.
• Hands on experience in developing and using keyword driven and Hybrid framework in QTP/UFT.
• Excellent programming skills and experience with VB Script, Test Script Language, SQL, PL/SQL.
• Innovative and articulate in Functional, End - to-End, Integration, System, Regressions, UAT, Performance, Stress, Load, Black-Box testing of client-server and Web-Based application.
• Well-experienced in Backend Testing on distributed database using SQL queries.
• Sound knowledge of Bug-tracking and Bug-reporting using test management tools Like Quality Center, JIRA, Bugzilla.
• Experience with Software Configuration Management / Version Control tool Like StarTeam, ClearCase, CVS.
• Excellent communication skills and team oriented with consistent achievement in motivating and inspiring groups and individuals to achieve above expectations.
• Extensive working experience with salesforce.com.
• Excellent interpersonal, written, verbal communication skills and strong analytical, problem solving, decision-making skills.

TECHNICAL SKILLS

Software Testing Tools: QuickTest Pro/UFT, Selenium, Quality Center/ALM, Load Runner, JIRA

Operating Systems: Linux, Unix, Windows.

Databases: Oracle 10g, Microsoft SQL Server, MS Access.

Applications: MS Office, Visio, MS Project, SAS, Tableau, MS Dynamic Nav, Salesforce, QuickBooks, Adobe Photoshop, InDesign

Browser: Internet Explorer, Chrome, Firefox.

Communication: FTP, TCP/IP, Telnet.

Application Server: TOMCAT, APPACHE.

Application Languages: C, C++, Java, Visual Basic, HTML.

Scripting Languages: VB Script, Java Script.

PROFESSIONAL EXPERIENCE

Confidential, Union, NJ

Software QA Automation Engineer

Responsibilities:

• Involved in analyzing Business Requirement Documents, Functional Specification Documents and User Requirement documents.
• Conducted in different software validation and verification process throughout teh Agile Scrum Development Process.
• Worked closely with software developers and took an active role to ensure that teh software component meets teh highest quality standards.
• Ensured that quality issues are appropriately identified, analyzed, documented, tracked and resolved in ALM.
• Participated in Requirement Review, Defect Review meetings and provided feedback to ensure that teh system meets all primary requirements.
• Responsible for teh creation of teh Test Plan, Test Scenarios, Functional and Integration Test Cases and Automation Test Script.
• Performed GUI, Smoke, Functional, System Integration, Regression, End-to-end, UAT and Back End testing.
• Verified teh uploading of requirements and test cases to ALM and ensured that teh appropriate modifications were enacted based on teh requirement change requests.
• Prepared and updated Traceability matrix (RTM), Test data and various reports and graphs.
• Created and updated Automation test scripts to perform Functional and Regression testing for each build and version using UFT.
• Implemented Function library and associated them with teh test, Created Modular scripts, parameterization, Shared Repository and Re-usable actions.
• Performed Descriptive programming, used conditional and loop statements using VB script.
• Involved in developing Hybrid Framework using VB Script in UFT.
• Developed and Executed SQL queries to perform Backend testing of teh data table updates after execution.
• Defects were tracked, reviewed, analyzed and compared using ALM.
• Involved in developing UFT test plan and test cases, executing and interacting with end users.
• Interacted with developers, users and various team members to discuss and to resolve defects and their priorities.

Environment: HP UFT(11.5), HP ALM (11.0), VB Script, XML, HTML, Windows, Oracle, SQL, MS Office, MS Outlook

Confidential, New York, NY

Software QA Tester

Responsibilities:

• Supported teh implementation from proposal to delivery of Salesforce.com.
• Developed a thorough understanding of teh requirements to apply industry best practices and detailed knowledge of salesforce.com
• Worked closely with Treasury Department throughout teh development of teh cloud based POS system, Back-Office Accounting application and teh implementation of teh ERP (Dynamic Nav).
• Developed a thorough understanding of teh requirements of three versions of teh POS system.
• Worked closely with teh Software Implementation Technical Architect to ensure teh solution is technically feasible and to identify areas to reduce implementation efforts.
• Performed Functional, Integration, Sanity, End to End, Regression, Back-end and User Acceptance testing on teh application.
• Tested teh integration between teh POS system and ERP (MS Dynamic Navision).
• Tested teh NACHA file generation from ERP as per teh requirement for bulk ACH transactions in teh Bank’s commercial Cash Manager Online portal.
• Configured teh Cash Manager Online as per teh requirements.
• Implemented various software testing techniques to test teh application such as Positive testing, Negative testing and Boundary Analysis.
• Used HP Quality Center as a Test and Defect management tool for testing coverage Reports, reproduced, logged & tracked teh defect with expert comments and well-defined screenshots.
• Developed and updated Requirement Traceability matrix (RTM) to trace teh requirements and corresponding developments through teh Software Development Life Cycle.
• Designed, developed, executed and maintained Automation Test using HP QTP/UFT that requires highly complex Descriptive Programming using VB script.
• Conducted Automation Test using Java Selenium during transition.
• Enhanced QTP/UFT script by Inserting Standard, Text, Bitmap, Page and database Checkpoints and output values to check various object in teh application.
• Performed Object Repository creation and maintenance, used teh Optional Step, Synchronization, Recovery scenario and Transactions in QTP/UFT.
• Used Regular expression to handle dynamic objects of teh application, Parameterized QTP/UFT script using Data table.
• Investigated requirements and interfaced with developers to resolve issues and reported teh issues to all concerned. Outstanding issues are documented and managed through QC and JIRA.
• Providing testing status to teh project manager on daily basis.
• Designed, implemented, maintained visibility/access/sharing protocols through role hierarchy, profiles, permission sets, and permission controls in Salesforce.com. Created new fields, objects and relationships as needed.
• Developed and maintained updated system documentation and Salesforce policies/procedures.
• Worked in an agile manner, be flexible to changing priorities.

Environment: HP Quality Center, QTP/UFT, Java Selenium, Salesforce, HP Load Runner, XML, HTML, TOAD, SQL Server, PVCS tracker, JIRA, MS Dynamic Navision, QuickBooks.

Confidential, Brooklyn, NY

Software Quality Assurance Analyst

Responsibilities:

• Performed Functional, GUI, System Integration, User Acceptance Testing for web-based e-commerce applications and Salesforce.com.
• Worked with development teams investigating and correcting software bugs and deficiencies based on teh testing results.
• Worked closely with teh Buyers and teh Marketing team to prepare technical requirements from which teh web platform would be developed.
• Created test plan, test cases, scenarios, conditions and scripts.
• Executed teh front end and backend SQL queries on teh tables (DML, DDL and DCL for database structures)
• Worked on SEO, Google Analytics and performance reporting.
• Processed teh data feeds of over thirty-five thousand items for marketplaces such as Amazon, eBay, Buy.com, and Confidential .com etc. utilizing SQL and advanced Excel.
• Analyzed data and developed reports. Utilized SQL, advanced Excel and VBA as needed to deliver insights from data
• Outsourcing Manager: Recruited, trained and supervised teh overseas outsourcing team of fourteen to perform teh Content Management.

Environment: HP Quality Center, Java, Java Script, Salesforce, HTML, XML, Oracle, SQL Server 2000, 2005 & 2008, Web Service, VB Script, MS Excel, MS Word, MS PowerPoint, MS Visio, Opera, Adobe Suite.