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Lead Application Support / Qa Engineer Resume

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SUMMARY

  • Extensive experience and knowledge in Manual functional testing and Automation concept/frameworks and Well versed with all the SDLC, STLC, Software Testing concepts and Methodologies.
  • Expertise in QA test planning, project planning, technical report, audit reports and other project artifacts of test execution activities.
  • Expert in Verifying resolved Change Requests and maintains it’s accurate entered in each project.
  • Skilled in writing detailed test cases, performs complex manual function, integration, and regression tests.
  • Experience in QA Verification and QA Validations to ensure the Quality Assurance control.
  • Learned to index and search/query large number of documents (~4 million) inside Elasticsearch using AWS.
  • Exposure of Automated Build Tools, Cloud Technologies, CI/CD Tools, Configuration Management, Middle File System and Version Control Systems.
  • Performed testing electronic systems which is specially designed for buying and selling products in ecommerce.
  • Comprehensive knowledge of performing end to end testing of ecommerce software, UI, and software testing.
  • Experienced in Software Development Methodology such as Water fall, Agile Scrum process.
  • Experienced in Mobile App Testerin testing Web applications, Web Accessibility and Mobile applications on IOS and Android platforms with test automation for mobile apps using tools such as Appium, Device Anywhere.
  • Contributes towards QA estimation and scheduling process, monitoring QA lab progress against schedule and good in knowledge on continuous integration/deployment tools.
  • Utilized industry standard tools for automation framework - Selenium, Cucumber, HP-QTP/UFT/QC and JMeter.
  • Developed and maintained automated regression test case in Selenium WebDriver, Cucumber using Java.
  • Performed Web API testing (REST /JSON), API mocking(SoapUI), SoapUI assertions, JSON parsing in SoapUI.
  • Having Technical Skills in ORACLE / UNIX / PL-SQL to ensure the population of test data into databases & running UNIX drivers and Shell Scripts.
  • Hands-on JIRA, ServiceNow, TFS, QC ALM, Confluence, SharePoint, SVN, Source Tree, Puppet, GitHub, Jenkins and Bamboo, ANT tools and build deployments on test servers and to move towards CI/CD.
  • Expert level experience with Functional, Performance, Database, System Integration, Mainframe, Security, Smoke, and UAT for Pilot, Hotfix and Patch release, MD and PD drop to production, Sprint Demo, QA, Go Live Env Testing on Scrum stand-ups meeting.
  • Mentored other QA team members on automation. Work with development and QA to improve efficiency and effectiveness of automation.
  • Experienced with GAP Analysis, Risk Analysis enterprise data, risk assessment methodology and problem resolution and Root Cause Analysis & techniques.
  • Good experience on cross browser automation, cross-functional process and executing scripts on IE, Fire fox and Chrome (limited) supported applications in QA lab environment.
  • Work Experience in Reviewing, Monitoring, Mentoring the technical work. Good at Project management & People management skills.
  • An excellent team player with good communication skills and leadership qualities, Ambitious, Multi-tasking and result and goal oriented with clear and concise vision of future objectives.
  • Ability to learn and adapt new Technologies in short time.

TECHNICAL SKILLS

Languages/Scripting: JavaScript, Python, C#, .Net, Ruby, UNIX, VBScript, Shell Scripting

Automation Tools: Selenium, Cucumber, QTP, Protector, SOAP UI, PostMan, REST APIs, Jasmin, JMeter, SOA.

Bug Tracking Tools: JIRA, ServiceNow, Rally, QC, TFS, Bugzilla and QMetry

Operating Systems: Windows, Linux, Unix, Mac

Databases: Oracle, MS Access, MS SQL Server, ETL, MySql, DB2

CI &Tools: Bamboo, Mavan, Bamboo, ANT, Jenkins, SVN, FTP

Web Technologies: HTML, DOM, CSS, XML

Domain: BFSI (Retail & Investment), Automotive, Health Insurance (Claims/Billing), Ecommerce and Credit Report

PROFESSIONAL EXPERIENCE

Confidential

Lead Application Support / QA Engineer

Responsibilities:

  • Involved in all the stages of project development: Analysis, Design, Development, Code Review, Maintenance and production activities.
  • Actively participate in scrum process like standup, sprint grooming, planning, demo and retrospective meetings.
  • Monitoring, escalating, documenting and resolving production related issues and creating Incident ticket and recording the issue with logs in ServiceNow.
  • Develop QA and automation test code in C# programming language.
  • Performing Cross-platform, Functional, Regression testing, UI testing for mobile app using Appium test automation framework.
  • Installed published applications from Appstore on tablets and mobile devices.
  • Performed functional, integration, system, regression and database testing of the application.
  • Work with CI tools such as Jenkins to move to CICD process.
  • Troubleshooted production issues, support code installs during deployment.
  • Actively participate in scrum meetings, standup calls, Sprint demo and retrospective meetings;
  • Participated in requirements review and design review meetings.
  • Involve with diagnostics tools used for enterprise monitoring to identify root cause like AppDynamics and Splunk.
  • Involved performance testing and performance monitoring, tuning using JMeter tool.
  • Strong understanding of website functionality and web accessibility requirements using UFT
  • Automation of domain creation using WLST, ANT, and Domain Templates. Monitoring, escalating, documenting and resolving production issues and creating Incident ticket and recording the issue with logs in ServiceNow.
  • Develop build and deployment script using Ant and Maven as build tools in Jenkins to move from one environment to other environments and created new jobs and branching through Jenkins worked on distributed test automation execution on different environment as part of Continue Integration Process using Selenium Grid.

Environment: JSON, C#, Selenium-WD, Protector (Jasmin-AngularJS) TestNG, Maven, Jenkins, SharePoint, AppDynamics, Splunk, ServiceNow.

Confidential

Lead QA

Responsibilities:

  • Work experience as a member of AWS build team.
  • Setup and managed EBS Volumes and EIP to EC2 Instances.
  • Develop test automation that exercises software functionality at the services layer as well as across broader end-to-end scenarios that involve multiple GUIs.
  • Involved Functional testing and defect validation of web service and UI applications
  • Automation testing tools like SoapUI, Parasoft SOA Test, Selenium and JMeter.
  • Experience in analyzing, validating and triaging defects between various components like frontend, AWS Cloud foundry web service API calls and backend testing.
  • Involved in ETL process using informatica tool for data integration.
  • Proficiency in querying and reporting from Elastic search/Kibana/MySQL.
  • Proficiency in setting up and using open source reporting tools like JasperSoft and Splunk.
  • Involved test automation for mobile apps for billing Point of Sale using tools such as DeviceAnywhere.
  • Monitoring resources, such as Amazon DB Services, CPU Memory.
  • Monitor logs for better understanding the function of the system.

Environment: Cloud foundry, AWS, Kibana (Elastic Search), Ready API, TFS, JIRA, Rally, JasperSoft Server.

Confidential

Senior Consultant

Responsibilities:

  • Manage testing scope and schedule and review and consolidate the test plan
  • Communicate test plan to the project team
  • Coordinate testing meetings (i.e., daily standup, establishment of priorities)
  • System Incident Reporting Management using Cognos and extracting data from Omniture.
  • Programmed automation for scripts QIP 9.2.
  • Experience using QTP and Puppet configuration management systems.
  • Ensure end to end testing is completed in Integration Testing before UAT starts
  • Status reporting on progress of test during SIT & UAT.
  • Ensure Business Sign-off on test prior to any application releases code into production.
  • Giving Knowledge Transfer to Offshore Team members about complex business scenarios.

Environment: Web Services testing using SOAP UI, Nagios, Spotfire, Omniture, HP-QTP 9.2, Bugzilla, QC 9.2

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