PROFESSIONAL SUMMARY:

• More than ten years of diversified experience in the field of IT with major emphasis on Quality Assurance and business analysis
• Certified Scrum Master with in - depth experience in Agile projects and business analysis
• Strong experience in varied domains ranging from Healthcare, Insurance (Claims), Retail, Travel to Financial Services.
• Experienced using different defect management tools.
• Strong knowledge of Insurance laws/compliance, Healthcare Claims, EDI Transactions and HIPAA privacy concerns.
• Experience in developing test plans, test cases, executed test cases and created/executed automation test scripts and test reports.
• Firm knowledge of different phases of Software Development, Software Testing and Software Development Life Cycle (SDLC) including agile methodology. Develop and execute manual & automated test scripts for functional, GUI, integration, regression, system testing, Stress testing, Performance testing.
• Indepth knowledge of Data Warehouse design and development life cycle.
• Good knowledge of Informatica and ETL processes. Experience in working extensively with simple as well as complex SQL queries for back end testing using different types of joins.
• Developed Test Automation of various Client/Server and Web based applications using WinRunner, LoadRunner, QuickTest Pro and Rational tools.
• Experience in working with different scripting languages for automation including Test Script language, and VB Scripts.
• Worked with different bug tracking and reporting tools including Test Director, Mercury Quality Center and Rational ClearQuest.
• Develop and execute manual & automated test scripts for function, integration, regression, system testing, Recovery testing, Security testing, Stress testing, Performance testing, Alpha, and beta tests.
• Involved in preparation of technical documentation and presentation of test results.
• Excellent analytical, troubleshooting and debugging skills, excellent communication and organizational skills, both oral and written.
• Detail-oriented problem solver, quick learner, can work as an individual as well as a flexible team player.
• Excellent skills in communication & collaboration, interest & ability to learn new technologies in short time.

TECHNICAL SKILLS:

Operating Systems: Solaris, Windows XP, Windows 2000, Windows NT, UNIX, Linux.

Testing Tools: WinRunner, Quick Test Pro, Load Runner, Mercury QualityCenter, Rational Clear quest, Rational Rose, Rational Functional Tester, Selenium, iMacros

Languages: JAVA, J2EE, HTML, XML, XSLT, JavaScript SQL, C, C++, JSP, Visual Basic, JavaScript, VB Script,.net,ASP

Scripting Languages: Shell Script, TSL, VB Script, Java Script, and J2EE

Databases: Oracle 9i, SQL Server 2000, Informix, MS Access, MS Excel, DB2

ETL/DW Tools: Informatica, Business Objects

Internet Tools: XML, Java Script, HTML, HTTP/HTTPS, SOAP

Application Servers: BEA Weblogic, IBM Websphere

Web Servers: Apache, Tomcat.

Version Tools: Visual SourceSafe, CVS, Clear Case

Bug Tracking Tools: Rational Clear Quest, Quality Center, MS Team Foundation Server, ALM, JIRA

PROFESSIONAL EXPERIENCE:

Confidential, Arlington, VA

QA Lead/ Release Manager

Responsibilities:

• Managed the testing, environments, releases and resources of a very large and complex pension system of Confidential
• Worked with multiple stakeholders and different teams to effectively do the Integration testing between the modules
• Building the testing team with appropriate skills, attitudes and motivation
• Managed a team of 6 testers working on different modules including resource management
• Responsible for Team city and Octopus deployments of the various modules in different test environments
• Coordinated test data refreshes across multiple systems and sent out communications to the whole project team including business teams
• Responsible for testing a module within the application including writing test cases and regression testing
• Created test plans for the various modules including performance test plans and received approval from the business
• Communication and status updates to Senior Management on a regular basis
• Managed a couple automation testers and responsible for creating the regression test suite
• Keep track of the new requirements/change in requirements of the Project
• Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
• Ensure the timely delivery of different testing milestones
• Helped the test data creation for the business testers when performing user testing
• Co-Ordinated and helped the business user testing along with business stakeholders

Environment: .net, Visual Studio, Oracle, SQL, JIRA, WCF Storm, iMacros, Team City, Octopus, Microsoft SQL Server 2016.

Confidential, Washington DC

QA Lead

Responsibilities:

• Working in close co-operation with the business customers and IT teams, applied advanced analytical and business skills to evaluate existing and identify new or enhanced systems, products and processes which advance business objectives. Lead, manage and execute all phases of quality assurance testing, including analysisof product requirements to produce test requirements, and development and execution of functional/system test plans in a multi-tiered environment.
• Develops and maintains a thorough knowledge of business processes supported by software systems/products;
• Documents business requirements and business processes; develops training programs, documents, and materials;
• Backend testing using SQL. Querying the databases for the desired record. Did ETL testing
• Analyzes and documents “as-is” and “to-be” scenarios (processes, models, use cases, plans and solutions);
• Leads requirements reviews, design reviews, and change control activities;
• Creates test plans, test requirements, test scenarios, and test data for use during all testing phases of the software development lifecycle, for new and existing software systems/products;
• Ensures that test plans and scenarios fully exercise every aspect of the product;
• Produces and presents formal test plans; leads the testing effort for assigned projects;
• Documents and reports issues discovered during testing, and follows up for resolution;
• Review the Business requirements and ensure the testability of these requirements.
• Developed Test Plan, Test cases for the QA Phase of the Global Data Warehouse.
• Validated the data transformations developed by DB2 stored procedures and Informatica.
• Defines and implements standards, methods and procedures for requirements and testing activities;
• Works as part of Scrum Development Team and/or as Scrum Master, conducts and effectively participates in sprint planning, task estimates, task sequencing, task assignments, sprint reviews and retrospectives
• Participated in ATDD/TDD Development testing with the developers
• Worked exclusively for the E-File team managing the 498 and 499 Form systems.
• Experience in Microsoft GP and Billing Runs
• Used iMacros and QTP scripts for automation testing.

Environment: Java,.net,Visual Studio 2013, Oracle, SQL, HP QC ALM, Soap UI, QTP, HP UFT(QTP), iMacros, Serena, Microsoft GP, Informatica, DB2

Confidential, Rochester NY

QA Lead

Responsibilities:

• Managing HIPAA based EDI 270,271,276 and 277 transactions
• Worked closely with Claims processing and testing / troubleshooting and resolve defects and issues quickly and efficiently.
• Developed test plans, test cases, test scripts for Agile Scrum projects
• Helped the business analysts to gather requirements and did requirement validation.
• Managed testers in the projects
• Lead the testing of mainframe, web based, distributed, or open systems applications to ensure proper operation and freedom from defects
• Coordinated the development of test scoping document to be used for the construction of the environments.
• Understood how the business needs to perform and ensured requirements adequately reflect this state.
• Explained the use of the Rational Tool to various project participants.
• Inspected various project artifacts and reports on compliance.
• Reviewing Unit Test Results and obtaining Evidence of Unit Test
• Represented and presented project status through metrics.
• Documented and worked to resolve all complex problems.
• Coordinated testing efforts for projects with other quality leads.
• Involved as part of the team to developed and review the complex SQL queries for all the ETL test components involved.
• Validate the PL/SQL Procedures and ensure the data quality.
• Involved in developing XML Test data for the Web Methods Test Phase and sales force.
• Reported progress on problem resolution to management. Understood appropriate escalation procedures.
• Consistently demonstrated high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct.
• Maintained high regard for member privacy in accordance with the corporate privacy policies and procedures.
• Maintained knowledge of all relevant legislative and regulatory mandates and ensured that all activities are in compliance with these requirements.
• Performs other functions as assigned by management.

Environment: Informatica, Mainframe, Java, Rational ReqPro, Rational Clear Quest, Sales Force, Rational Quality Manager, Web Services, Soap UI, MQ Broker, XML, Oracle 10g

Confidential, Bentonville, AR

QA Lead

Responsibilities:

• Product QA Lead handling multiple projects within the Backroom Product Area
• Managed a team of 15 people both onsite and offshore with a focus on 5 projects
• Involved in Design and development of test plans based on high-level and detailed designs.
• Worked on various tasks, which involved writing Test Cases, Test plans, testing functionality from the functional specification and also verifying the test cases provided by the testers.
• Generated manual test cases and Scripts to test the functionality of the application using various checkpoints and data driven tests.
• Wrote and Enhanced test cases and test scripts to meet new functional requirements as per the new business requirements.
• Involved in creation and maintenance of Test Matrix and Traceability Matrix.
• Conducted Security Test on the application manually.
• Manually Conducted Positive and Negative testing.
• Identified Re-usable/Repeatable manual test cases for creating Regression Test Suite.
• Performed Smoke Testing, Security Testing, GUI Testing
• Created basic SQL queries to test the backend functionality of the application.
• Participated in Manual Testing to test the stability of the application using QC.
• Tracked defects and reported bugs to developers to resolve issues using QC.
• Provided feedback to the developers and the QA team on top priority issues.
• Participating in project meetings, QA status meetings and release meetings.
• Responsible in developing Test Cases with Quality Center as a Test Management Tool

Environment: UNIX, Informix, C, Quality Center,QTP, SQL Assistant, Handheld Device Motorola MC9090 and Printer.

Confidential, Somerset, NJ

QA Lead

Responsibilities:

• Reviewed and analyzed business requirements, functional requirements and Technical Specification documents and documented Test Requirements
• Managed a team of 10 people offshore
• Responsible for testing MPE (Multi Product Enrollment) project. This is a new integration with Benefit Focus, a vendor who sells multiple insurances in one portal.
• Extensively tested My Benefits, Claims and Metlink as part of the Group Life Website application.
• Developed and maintained Requirements Traceability Matrix for various projects
• Developed Test plans and designed and developed Test cases for various functionalities
• Performed automated testing using Quick Test Professional (QTP) 8.0 by developing/executing the test scripts
• Prepared/Gathered/Maintained test data prior to actual test execution
• Conducted smoke testing on various builds before promoting them to the QA environments
• Performed Functional testing, GUI testing, Black Box testing, Regression testing and Data driven testing
• Executed SQL queries as a part of backend testing
• Performed load testing, performance testing and stress testing using Load Runner 7.8
• Involved in developing Vuser Scripts using Virtual User Generator.
• Involved in planning and scheduling scenarios using Controller.
• Executed test cases manually using Quality Center/Test Director 9.0
• Followed up with development team to verify bug fixes and update bug status
• Generated project status reports including test metrics and also actively participated in various status meetings and weekly meetings

Environment: HP Quality Center, QTP, Oracle, SQL,Caliber RM, Manual Testing Methods, Functional Testing, Regression Testing, System Testing

Confidential, Red Bank, NJ

QA Lead

Responsibilities:

• Played a key role in the creation and execution of test scenarios, test cases, test plans following requirement specification and design documents.
• Worked on regression testing on enhancement projects for all the companies of the group
• Primary Lead in the project Commercial Auto Merge where all code was moved into one base
• Utilized QualityCenter for test document management, defect tracking and reporting.
• Participated in walk-through and defect report live meetings periodically.
• Created Requirements Traceability Matrices (RTMs) to ensure comprehensive test coverage of requirements.
• Involved in GUI, Functional, Regression, Integration and System testing of AI, CI, Esales and Eservice as well as internal applications like Polstar and FAB.
• Managed 2 QA analysts assisting in the project

Environment: HP QualityCenter, Manual Testing Methods, Functional Testing, Regression Testing, System Testing

Confidential, Des Moines, Iowa

Quality Analyst

Responsibilities:

• Involved in preparation of Manual and Automation Test Plan.
• Involved in gathering Business Level Requirements and reviewed manual testing methods.
• Preparing, Executing and reviewing Test Plans and Test cases.
• Performed various tests such as positive, negative to check business functionality manually.
• Executed tests in the test lab, logged and tracked defects in HP Quality center (QC)
• Monitored status using QualityCenter to close the bugs/cases as and when fixed
• Automating Functional and Regression Test Cases using QTP and running them with QualityCenter
• Prepared status summary reports with details of executed, passed and failed test cases
• Involved in daily Scrum meetings
• Responsible in providing regular test reports to the management.
• Implemented Key word driven Test Automation architectures using QTP, VB Script for specific modules for functional and regression testing
• Recorded user action on GUI using QTP and performed regression testing on builds.
• Developed Regression test plan and automated the test cases identified as a part of regression testing as well as developed automated VB regression scripts
• Conducted GUI and functionality testing using QTP.
• Wrote and executed SQL scripts and stored procedures to validate data, which flows to the end user with the actual data in the Database.
• Used MercuryQualityCenter for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
• Developed test cases and scripts for Functionality, Security, and GUI Testing using Quick Test Pro.
• Preparing Test Reports and keep track of defects using the bug tracking system (MercuryQualityCenter).
• Provide daily and weekly status reports to the QA Lead.
• Extensively involved in System testing, Regression testing, User Acceptance Testing.

Environment: Manual Testing, QTP9.5, MercuryQualityCenter 10.0, SQL, ASP.Net, C#, Windows NT

Confidential, Chevy Chase, MD

QA Tester

Responsibilities:

• Involved in back-end testing for the full functionality of Web Services.
• Responsible for requirement analysis, identification and documentation of required system and functional testing efforts for all test scenarios Positive and Negative.
• Derived and developed Requirements, Functional, Regression Test Cases from Use Cases and Test Scenarios.
• Executed test cases, tracked and analyzed defects using Web Service Tool called Clear Quest.
• Executed SQL scripts/queries for data verification to compare the expected results with database.
• Tested AS/400 applications through user interface for the business process functionality as well as browsed the intermediate files for code updates.
• Involved Partially In Front End Application Testing For UI and Regression Testing.
• Submitted Status Report and filled the Dashboard for QA Manager and Project Manager Weekly.
• Worked with business customers, software engineers, QA engineers, and project leads to ensure successful roll out of high-quality application.

Environment: Test Director, Microsoft SQL Server, Mainframe, AS/400, XML, IIS 5.0 and 6.0, IE 5.0, Windows XP.

Confidential

QA Consultant

Responsibilities:

• Reviewed and analyzed business requirements, functional requirements and Technical Specification documents and documented Test Requirements
• Developed and maintained Requirements traceability matrix for various projects
• Developed Test plans and designed and developed Test cases for various functionalities
• Performed automated testing using Quick Test Professional (QTP) 8.0 by developing/executing the test scripts
• Prepared/Gathered/Maintained test data prior to actual test execution
• Conducted smoke testing on various builds before promoting them to the QA environments
• Performed Functional testing, GUI testing, Black Box testing, Regression testing and Data driven testing
• Executed SQL queries as a part of backend testing
• Performed load testing, performance testing and stress testing using Load Runner 7.8
• Involved in developing Vuser Scripts using Virtual User Generator.
• Involved in planning and scheduling scenarios using Controller.
• Analyzed the response time of the transactions using LoadRunner.
• Executed test cases manually using Quality Center/Test Director 8.0
• Identified, logged and tracked the bugs using Bug Zilla
• Followed up with development team to verify bug fixes and update bug status
• Generated project status reports including test metrics and also actively participated in various status meetings and weekly meetings

Environment: Java, JDBC, XML, Java Script, Quick Test Professional (QTP) 8.0, Load Runner 7.8, Quality Center, Test Director 8.0,Bug Zilla, DB2, Oracle 10g, Windows XP, Web Sphere

Confidential

QA Analyst

Responsibilities:

• Interacted with the QA lead in formulating the Test Plan and planning the manual test-schedule
• Created test cases to cover all the requirements
• Involved in Backend Testing, Manual Testing For Credit card application
• Performed manual testing, functional testing and usability testing
• Reviewed end user document for accuracy and clarity.
• Participated in design enhancement reviews and submitted status reports on the progress of testing
• Back end testing using SQL queries on Oracle tables
• Performed Integration Testing to check system compatibility
• Verify the status of submitted bugs, and participate in bug review/prioritization activities
• informing the team about the status
• complete Documentation of Test Results.

Environment: VB, ASP, VB Script, HTML, Oracle, MS-Office, Windows, PVCS Tracker