Sr Scrum Master / Sr Project Manager Resume
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Richmond, VA
SUMMARY
- Possess an overall experience of 14 years in Project Management in Finance and Banking domain.
- As part of a captive unit, have desirable experience in vendor - client relationship management. Currently handling a team of 18 members distributed across various locations.
- Point-Of-Contact for teh entire delivery wif teams placed at various locations for a highly critical application of teh Bank. It TEMPhas multiple integrated releases running in parallel, wif each release consisting of around 10 to 15 initiatives.
- Facilitated Work Break down structure (User Stories) and corresponding activities (Tasks).
- Adapted Kanban principles as a Scrum Master that resulted in reduction of Cycle time by 20% thus increasing team's throughput in less TEMPthan 8 weeks.
- Developed and followed agile project management plan (Agile Ceremonies).
- Facilitated build requirements log (product backlog) wif cost estimates and priority.
- Determined teh team Capacity and Velocity from historical data and utilized Agile Scrum practices to help teh team increase their velocity by 63% wifin teh first year of agile adoption.
AREAS OF EXPERTISE
- Project management Tool - Internal to Confidential ; Microsoft Project;
- Scrum/Kanban- Rally; JIRA; Onenote; Confluence
- PDWare / Clarity - Cost and Hours are tracked here once Budget is approved
- Estimation Tool - Internal to Confidential using Expert Judgment and Team Velocity
- Nexus - to keep track of teh Strategic Partner
- Strong in Process and Quality concepts and Project Management tools (HP QC)
- Documenting teh projects for implementation of CMMi Level 3 and ISO 9000:2001 for teh project.
- Worked in Development projects using .Net during teh initial years of my career.
PROFESSIONAL EXPERIENCE
Confidential - Richmond, VA
Sr Scrum Master / Sr Project Manager
Responsibilities:
- Work closely wif teh project team and business stakeholders to define teh approach, activities and timelines for project execution, leveraging project management and system development life cycle (SDLC) best practices.
- Manage multiple projects simultaneously, direct and coach global teams and managers on Enterprise-wide backlog, Product Roadmap, Release backlog, Iteration backlog, user stories. Assist Application Development division to adopt Agile SCRUM principles, practices
- Worked wif stakeholders and Scrum of Scrum teams to craft a portfolio backlog wif goals, purpose and success criteria clearly stated leveraging SAFe framework.
- Created Kanban board for scrum team; groomed daily along wif product backlog; Conducted daily Scrum wif persistent team and acted as servant leader through Scrum ceremonies.
- Coached Agile/Scrum principles to decision makers, infrastructure engineers and business analysts on how their roles change in an agile environment.
- Responsibilities include leading teams through off-site Release Planning, Sprint Planning, Daily Stand-Ups, Sprint Reviews, and Retrospectives.
- Coached team members on Agile principles and providing general guidance on teh methodology and also Product Owners in creation, maintenance and Grooming of Product Backlog.
- Engaged wif other Scrum Masters in CoP sessions to increase teh TEMPeffectiveness of teh application of Scrum in teh organization.
- Scrum Master Responsibility included Sprint Planning, Daily Stand Up, Retrospectives, Sizing Sessions, Backlog Grooming, Sprint Demos, Scrum of Scrums, and creation of metrics documentation.
- Supporting teh Product Owners by helping to groom and maintain each projects backlog.
- Facilitating Scrum Ceremonies (product backlog refinement, planning, daily scrum, reviews and retrospectives).
- Leading all Agile Ceremonies, including: Daily Stand-up, Sprint Planning, Backlog Grooming, User Story, Story Point Estimation, Sprint Review and Retrospective that Exceeded Target Goal.
- Established, tracked and improved metrics like Burn down, Velocity, Quality, Efficiency, Productivity and Cadence to optimize Business Value.
- Tracked stories and metrics using JIRA and Rally Software.
- Worked wif stakeholders to optimize JIRA workflows includingprojectworkflows, screen schemes, permission schemes and notification schemes in JIRA.
- Lead teh planning and implementation of cloud migrations in AWS and related projects for customers multiple project teams and internal teams
- Worked wif stakeholders to gather and manage teh business requirements application migrations from on premise datacenters to cloud environments.
- Oversee teh development and maintainance of a high availability AWS platform.
- Mentored team members on improving teamBurnDownChartsby reaching over 80% Task completion rate.
- Tracked and communicated metrics like velocity, cycle time, cumulative flow diagrams, and burndown charts.
- For eachprojectWork Stream, reported weekly accomplishments, work effort milestones, risks, issues, current schedule and budget (KPIs).
- Define, develop, and execute strategic, programmatic and scalable training plans for public sector partners wif a goal to help them build their businesses wif AWS.
- Provide release management support to teh program in AWS
- Maintained individualprojectfolders in SharePoint that included a Statement of Work, Charter,ProjectPlan, Change Control Requests, Financial Plan, Communication Plan, Weekly Status Reports and Customer / Stakeholder Presentations.
- Reported directly toPMO, provided weekly status reports, maintainedprojectplan in MSProjectand HP PPM.
- Created Portfolio Backlog and Program structure using Rally (CA Agile Central). Created Strategic Roadmap.
- Worked on bug or issue tracking using JIRA tools, and manage teh progress of teh project wif JIRA.
Confidential - Pittsburgh, PA
Project Manager / Scrum Master
Responsibilities:
- Champion continuous improvement and adoption of project management and system development life cycle (SDLC) best practices using innovative ideas to increase TEMPeffectiveness.
- As aProjectManager, TEMPeffectively communicated theprojectgoals, requirements and deliverables through clear, concise and comprehensive SOW presentation to teh keyprojectstakeholders.
- CommunicatedProjectStatus which included work stream milestones to Product Owner, business stakeholders andITmanagement.
- Worked closely wif Product Owner to manage project backlog.
- Organized Agile team usingScrumMethodology (daily standup, retrospect,burndownrate, velocity) and utilized Rally for capturing epic stories, user stories and managing iteration schedule.
- Facilitate creation of User Stories by breaking down Epics and subsequently building teh Product Backlog in JIRA / Confluence.
- Facilitate Grooming Sessions towards prioritizing teh user stories, thus creating teh Release Backlog and teh Sprint Backlog in JIRA / Confluence.
- Identified, drove, documented and managed program level coordination, dependencies, issues, risks, projectroadmaps, schedules and proof of concept implications across multiple projects wifin a program.
- Worked wif team to learn strengths and weaknesses to improve team sprint velocities.
- Manage teh Sprint and ReleaseBurndownCharts wifin JIRA, thus tracking each Sprint and teh overall Release from initiation to completion.
- DevelopRoadmaps/Project Plans to track Project/Product Deliverables.
- Reported progress to all stakeholders through Sprint/iteration burn-down reports and velocity target updates.
- Led business and technology subject matter experts to define scope, create accurate and inclusive estimates, develop budgets andprojectplans, and other planning documentation needed for funding approvals
- Produced and reviewedprojectdeliverables (requirements, business process designs, application designs, etc.)
- For eachprojectWork Stream, reported weekly accomplishments, work effort milestones, risks, issues, current schedule and budget (KPIs).
- Developing cohesive baselineprojectplans (identifying resources, documenting estimating assumptions, refiningprojectplans, management performance againstprojectmetrics, etc.)
- Managingprojectscope by evaluating requirements changes, determining and conveying impact on budget, time and risk
- Actively involved in risk management activities ofprojectportfolio
- Tracking work progress in Rally
Confidential - Charlotte, NC
Project Manager
Responsibilities:
- Determinedprojectscope, developedprojectcharter, business case,projectplans,projectschedule, issue/risk logs, release plans, roadmaps, work breakdown structure and maintained Status Dashboards.
- Worked wif team to learn strengths and weaknesses to improve team sprint velocities.
- Mentored a delivery team of 7, during forming, storming, norming, performing over 12 months of change.
- Participated in specialprojects, external audits, evaluations and process improvements to increasevelocity.
- CreatedProjectcharter, plan, deployment activities list, and communication readiness plan; facilitate AML/KYC policies clarification, scope requirements,projectfunctional specification and definition meetings and coordinateprojectrelease.
- At time was responsible forProjectManagement activities during Initiation, Planning, Executions, Monitoring & Control and Closing phase
- Lead a team, defining systems analysis approach, deliverables and Work Breakdown Structure (WBS) and creatingprojectplans using MicrosoftProjecttools
- Created as requestedproject, program status: written, presented, power point dashboards,ITreports including all types of metrics, budget versus actual, staffing and related onprojectportfolio.
- Participated in specialprojects, external audits, evaluations and process improvements to increasevelocity.
- Created theprojectmanagement plan including plans like schedule, cost, quality, communications, risk and ensured adherence to companyProjectManagement standards.
- Definedprojectscope and estimated activity resources and durations to developprojectschedule.
- Established and managed benchmarks (KPIs) to drive superior performance
- Managed client organizations to drive Change Management
- Measuring teh ongoingprojectactivities using metrics like Productivity, Effort and schedule variation, Requirement Stability, Test TEMPEffectiveness and Defect density
- Collaborate wif stakeholders to identify and defineprojectrequirements, scope and objectives
- Update and trackprojectschedule and tasks based on teh progressive elaboration of theproject
- Mastery of all phases ofprojectlife cycle, including conceptualization, development, budgeting, resource management, status reporting, execution and close-out.
- Used HP QC to track teh progress of teh project and also tracking Bugs and Issues, fixing teh bugs when encountered and also tracking tasks and how user stories are completed.
Confidential
Project Manager
Responsibilities:
- Strong understanding of Project Management methodologies and teh system development life cycle (SDLC). Able to blend and “right-size” these practices to fit teh project and business need.
- Encouraged teh team to self-organize and increase productivity.
- Facilitated teh daily stand up, product and sprint backlog grooming, sprint planning, sprint review, sprint retrospective, user story development, estimation and other related activities.
- Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
- Report sprint, release retrospective notes and metrics like Burn down, Burn up, and Velocity to teh upper management and teh team and maintain dashboards.
- Develop detailed schedules, resource plans, status reports, budget forecasts, Portfolio, and budget management.
- Managed Project and Release Documentation/File Storage and Sharing via MS SharePoint.
- Served as Risk Management Lead where Florida Blue was recognized for stellar Risk Management and Contingency Planning.
- Led discussions wif stakeholders, interlocking and reviewing SLAs and KPIs for each cross functional area.
- Utilize Microsoft Project and Clarity for managing all project plans to ensure that deliverables and divisional goals are identified and met.
- Project Features, Backlogs, User Stories, Tasks, Demo's, Planning, initiation, prioritization/ reprioritization, signoff, progress tracking via daily Scrum calls.
- Worked as Project manager/End to End project manager, working wif various teams for creating initiative, features, user stories wif business and tasks wif technical team.
- Held bi-weeklyProjectControl Committee (PCC) meetings to apprise all stakeholders of theprojectstatus, potential roadblocks, risks, issues and achievements.
- Created and maintain information radiators and team tools such as sprint board, burn-down charts, and burn-up charts.
- Tracked metrics like Technical Debt Management, sprint velocity, defect density, Retrospective Process Improvement, communication etc. that are important to team and for delivery success and continuous improvement.
- Addressed all Disaster Recovery procedures and processes Involved in Projects Strategies, Mergers, and Acquisition process.
- Utilized MS Project, MS Excel, and MS SharePoint for Project Management Tracking, Coordination, and Documentation.
- Utilized MS Visio to develop Work Flows, Data Flows, and Process Flows.
Confidential
Project Manager
Responsibilities:
- Created standardizedPMOtemplates for both Infrastructure and Softwareprojectsby creating a centralized template and documentation repository.
- Support teh management and planning of all project components including (but not limited to): scope management, development and management of work plans.
- Rigorously managing scope to ensure commitments are achieved wifin agreed upon time, cost and quality parameters
- Responsible for all Risk Management Activities, including mitigation and contingency planning for issues found during planning, execution and post deployment phases.
- Developed Status Tracker to report KPIs of Project Status to Senior Leadership.
- Created and documented business cases, drafted and executed SOW and contracts, obtained resource commitments, and executed projects from inception to closeout including KPI, budget and progress reporting.
- Produce project deliverables such as forecasts, milestone tracking and burn down charts.
- Initiated, executed and managedprojectsby creating work breakdown structures (WBS), Time & Cost Estimation, Scheduling, Product andProjectRisk analysis & Resource planning.
- Tracked and MonitoredProjectperformance - Performance dashboard, Metrics Analysis, Causal Analysis, Defects management.Creating and managingPMOPortfolio Roadmap including assignment and supervision of work toPMOresources: programmanagers,projectmanagers, business analysts, quality assurance and change coordinators.
- Developed risk/issue log wif contingency plans forprojectmanagersand higher management, Trackingprojectstatus in SharePoint andprojectportfolio management center.
- Create strategic roadmaps inprojecttimeline for implementation of uniform and standardized processes, create quarterly review presentations wif senior management.
- Performed Proof Of Concept POC and system verification for newDatalineage tracking system.
- Interfacing wif RMO (Release teams) for Release planning, contingency plans, data migration.
- Utilize MS SharePoint as a File/Document Repository and for Project and Release File/Document Sharing, Manipulation, and Management.
Confidential
Project Coordinator
Responsibilities:
- Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
- Working wif teh Enterprise Change management lead to formulate methods and processes to introduce and Communication strategy, Employee hierarchy, removing obstacles to change, Training people etc.
- Work wif subject matter experts and project team to identify, define, collate, document and communicate teh data migration
- Developed project charters and project management plans.
- Involved in requirements sessions, define scope and create WBS.
- Utilized Microsoft Project to define, sequence, estimate duration and assign resources of activities for teh project schedule.
- Monitor and review requirements on Google Docs and reported status to management.
- Utilized Internal Project Management Toolto define, sequence, estimate duration and assign resources of activities for theprojectschedule
- Developing communication plans and TEMPeffectively communicating in both verbal (e.g. day-to-day discussions, team meetings) and written (status reports, change requests) form
- Developing teh project charter, integrated project plan, resource plan, contingency plan and related project management artifacts
- Defining and tracking project milestones while developing, maintaining and reporting on an overall integrated delivery plan
- Accurately assessing, managing and reporting risks and issues
- Responsible for developing detailprojectplans and managing overall implementation process, resource allocation, risk management, progress tracking, monitoring changes and on-time delivery wifin budget.
- Experienced in Designing Database wif prominent activities like maintaining sequences, index, primary key, foreign key, manipulating columns and tables.
- Created indexes on selective columns to speed up queries and analyses in SQL Server Management Studio.
- Used Execution Plan, SQL Server Profiler and Database Engine Tuning Advisor tools to trace teh slow running stored procedures and tried to optimize teh queries to improve performance.
- Created, maintained, optimized database objects such as tables, views, stored procedures, user defined functions, Triggers etc.
Confidential
QA Analyst / QA Lead
Responsibilities:
- Worked in all phases of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC).
- Analyzed requirements and worked in sessions to understand teh requirements and system design.
- Extensively performed businessworkflow, ad hoc, regression, functional, integration, release and database integrity testing based on system test cases.
- Helping teh team for estimating teh user stories, tasks, sub-tasks, following up teh team for providing teh updates in Wiki.
- Involved in in Data Warehouse architecture meeting and understanding teh process of Functional Testing, Integration testing, Regression testing, System Testing, end-to-end Testing, and User Acceptance testing.
- Developed Test Summary reports for Risk Analysis meetings.
- Performed Sanity testing, Functional Testing, Integration testing and End to End Testing.
- Designed and maintained teh Test Cases for teh CPS project stored and executed in Wiki pages.
- Performed teh Back-End testing to ensure data consistency on front-end by writing and executing SQL queries on teh database.
- Conducted regression testing for teh subsequent versions of teh application.
- Provided QA leadership for multiple projects, releases and hotfixes.
- Lead team in bugs written and fix rate. Worked to improve test coverage, test cases and test plans.
- Monitored teh bugs as and when developers fixed teh bugs, communicated Testing Status to teh management and to teh Test team using conference calls.
- Coordinated teh UAT testing by guiding teh users during UAT, logged teh defects encountered during UAT.
- Interacted wif teh developers to get an estimate and to resolve technical issues.
- Used Wiki Pages as a Test Management tool.
- Attended QA daily meetings, proposals for resolving teh conflicts and prepared Weekly reports and build status reports.
