SUMMARY:

• Over 8 years of IT industry experience in Quality Assurance, Software Analysis, design, development & Testing Client/Server, Web based applications and Windows/Unix Environments.
• Good knowledge of Finance and Healthcare domains and Applications.
• Involved in all phases of the QA life cycle, with timely delivery against aggressive deadlines.
• Good Understanding of SDLC water fall methodologies, agile methodologies.
• Expertise in User Requirement Analysis, Functional Specifications, Use Cases, Business Requirements, Product/Sprint Back Log’s, Business Rules to Prepare Test Schedules, Identify Test Requirements.
• Hands on experience in manual testing and Automated testing using QTP, Quality Center, Win Runner, Test Director, Load Runner.
• Experience in working with defect tracking tools like Test Director, Quality Center. Bug Tracker, BugZilla, JIRA.
• Expertise in testing with web services.
• Expertise in testing websites by performing content validation, navigation testing and compatibility testing.
• Extensively performed System Integration testing, data validation for websites, navigation testing, Unit testing, GUI testing, Regression testing, Stress testing, Load Testing, Performance Testing, Localization testing, Functional, Positive testing, Negative testing.
• Experience in test case definitions, development and maintenance of test scripts and documentation of all the phases of the QA lifecycle.
• Expertise in Black box testing methodologies on applications developed under Windows 2000/NT/XP and UNIX
• Experience with writing SQL queries for data validation and data integrity testing.
• Possess overall Project management skills including gathering requirements to post implementation.
• Lead the test result triage by proactively troubleshooting with BA and QA peers to replicate/identify, and resolve issues through peer interviews. Sign - offs on performance/load test results, release candidate builds. Escalate issues to senior management when necessary.
• Document, review, and approve defect/issues in Tracking system, including suggested ownership, priority, and possible reason for issue. Monitor defects so that they progress in a timely manner and adhere to the defect tracking process/standards.
• Maintain/Support the QA environment, including daily builds and release management for QA and Staging environments.
• Coordinate/Support with global QA counter-parts in Off-Shore.

TECHNICAL SKILLS:

Testing tools: Quality Center 9/10, Quick Test Professional (QTP) 9/10, Test Director 8

Testing types: Manual and Automated Testing, Black Box testing, Smoke testing, Functional testing,, Back-end testing, Regression testing & User Acceptance testing (UAT)

Database/RDBMS: Oracle and MS SQL Server 2005/2008.

Languages/Scripting: JAVA, J2EE, SQL, C++, C, VBScript, XML, HTML

Web/Application Servers: WebLogic, and WebSphere

Operating Systems: UNIX, Windows 2000/XP/NT

Defect Tracking: Quality Center, JIRA, Clear Quest

Version Managers: Visual SourceSafe and Clear Case.

PROFESSIONAL EXPERIENCE:

Confidential, Duluth, GA

QA Analyst

Responsibilities:

• Involved in different phases of SDLC, Project, and Testing Methodologies like Agile/Scrum and Waterfall.
• Analyzed system requirement specifications and developed test plans, test cases to cover overall QA System Testing.
• Developed Test Plan, Test Cases, and Test Procedures, expected results using Quality Center and testing of end-to-end scenarios.
• Prepare test plans and test cases to ensure the product adheres to the system/application requirements.
• Actively participate in the team review of product definitions, design specifications and defect review and prioritization with other members from the QA, Development and Project Management departments
• Performed manual testing on Third Party applications to cover Functionality, System and Regression Testing.
• Identified the high-risk points and the priorities of the application.
• Wrote Test Plan, test cases for GUI, Functionality, Data Driven and Backend testing as per functional specifications.
• Working as a team member in requirements mapping and in preparing a Requirements Traceability Matrix.
• Performed Data-driven testing using Quick Test Pro to insert multiple sets of data into the application and used Quick Test Pro shared object repository for retesting the scenarios after fixing the bugs.
• Wrote SQL queries to extract data from the database and export them to Excel files for later review.
• Created and executed test scripts for positive, negative testing and field level validations.
• Interacted with End Users to obtain specific system requirements and performed User Acceptance Testing (UAT).
• Reported defects using Test Director, Pivotal Tracker and interacted with developers to resolve defects/issues.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities and Validated integration process with multiple systems.
• Tested SFDC Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
• Documented Integration Testing processor Salesforce
• Configured Salesforce.com security profiles and custom objects supporting integration and quote feature enhancement.
• Conducted extensive parameterization of the Load Runner scripts to ensure the real time load conditions
• Performed query operations on SQL Server 2005 to do database validation and used standard SQL Functions and Commands.
• Worked with product developers and technical support specialist to resolve defects and installation issues.
• Review system/application requirements (functional specifications) for quality and completeness.
• Offer advice and insight on system/application requirements and the associated effort required for quality assurance.
• Attended and participated in design sessions, team reviews of technical design.

Environment: QTP, Quality Centre, Java/J2EE technologies, VB Script, HTML, DHTML, XML, Jscript, Web Services, SQL Server 2005, UNIX, Windows XP, MS Office Tools

Confidential, Reston, VA

QA Analyst

Responsibilities:

• Reviewing business/functional requirement documentation. Involved in SRS, high level and detail design reviews.
• Decomposed Use Cases, data flow to build Test Scenarios, Test Cases and prioritized tests.
• Designed, developed and executed Test Plans, Test Cases/Scripts for Credit Flow, Portals, Single Sign On links and Funds Flow Management modules in Quality Center.
• Extensively worked on multiple platforms and performed Black Box, System, Integration and Regression testing during new updates and release patches of the application.
• Worked on SQL and UNIX commands data verification and backend testing. Validated transaction sequences, message types and response timings.
• Executed SQL queries to test the integrity of the database using TOAD.
• Tested XML application and validated data using SQL.
• Performed white box testing on Java applications using JUnit tool.
• Worked on Quality Metric Data translation in key data quality management activities.
• Assigned testers on test scripts applications in Quick Test Pro (QTP) and coordinated them by additions/modifications. Worked on synchronizing, build verification and functionality test in QTP.
• Worked on storing requirement information in SharePoint.
• Performed Functional, System and User Acceptance Testing (UAT) with Test Group and reported the results to Release Management Group and updated Project Management Group.
• Used LoadRunner for performance testing using planning the load and by extensive parameterization and correlation of the VuGen scripts to ensure real time load conditions.
• Created VUser scripts using LoadRunner to stress test high traffic workflows.
• Tested various web applications and verified performance of GUI, Hyperlinks and also conducted cross browser testing. Reported the defects through defect tracking tool - Test Director
• Prepared Test Coverage plan, traceability metrics report and requirement mapping report for review team and Project Lead. Worked with team members and handled escalation issues.
• Developed necessary technical documentation for training purpose.

Environment: QTP, Test Director, Load Runner, HTML, DHTML, JavaScript, Java, JSP, Oracle 8i, SQL, TOAD, UNIX, Windows XP/2000, MS Project, MS Excel

Confidential, New York, NY

QA Analyst

Responsibilities:

• Actively participated in all phases of testing lifecycle (Design, Planning, Development and Results).
• Coordinate with Development and Business team to develop high level Business and Technical documents.
• Design Test Plan and test strategies based on high level business and technical documents.
• Implemented Standardized and Unified process throughout the software Development Life Cycle (SDLC).
• Involved with other team members to set up testing tools, implementation and testing environments.
• Modified previously existing test cases that were driven by the manual testing.
• Involved in Designing and Analyzing of Test Scope strategies with other Test Analyst.
• Write Unit, Integration and System Test cases using Rational Test Manger from Functional, Technical and other high level documents.
• Performed both manual and automated testing.
• Manually Conducted Positive and Negative testing.
• Extensively involved in writing Test scripts using Rational Manual Tester to perform Manual and Automation testing on the AUT under the different Programming Environment.
• Performed Sanity and Smoke Testing of the application manually after each build.
• Involved in FACETS Implementation Testing, involved end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
• Developed QTP Scripts for Automated Testing for Facets Billing Modules.
• Set claim processing data for different Facets Module.
• Design, analyze and performed Integration and System testing on different leading health care software’s such as FACETS, MedPlus, Onyx to test all the different software components under one complete system.
• Used Test Director for requirement management, planning, execution, defects tracking and reporting.
• Write test cases using Rational Test Manger, Used Rational Robot and Rational Manual Tester for Functional testing.
• Validate EDI Claim Process according to HIPPA compliance.
• Test HIPPA regulations in Facets HIPPA privacy module.
• Create Data pools using Rational Robot to perform Data Driven Testing.
• Conducted System, Integrated and Regression testing to the application.
• Conduct Business, Functional, User Acceptance and Usability testing.
• Involved in creation and maintenance of Test Matrix and Traceability Matrix.
• Used Load Runner Controller for various scenarios ramp up with different Virtual users and multiple iterations.
• Submitted Analysis of Performance using Graphs and Reports using Load Runner.
• Using UNIX manually tracking all the Logs Activities on the server.
• Write UNIX Shell Scripts to perform Backend testing.
• Coordinated for Batch Jobs scheduling for SIT (System Integration Testing) Team.
• Run the SQL queries using SQL advantage and SQL Navigator.
• Produce Reports from Oracle Database using SQL*Plus.
• Perform Backend testing by extensively using complex SQL queries to verify the integrity of the database.
• Use Rational Clear Quest for the reporting and tracking of defects.

Environment: QTP, Load Runner, Test Director, HTML, DHTML, JavaScript, Java, JSP, Servlets, EJB, SQL Server, Oracle 8i, Internet Explorer, Web Sphere, UNIX, Windows NT

Confidential, Stamford, CT

QA Analyst

Responsibilities:

• Interacted with Business Analysts to designed detailed test plan document for application testing.
• Provided assistance to team members to clarify functional and technical difficulties.
• Analyzed functional specifications from the front-end application with reference to requirement documents.
• Prepared comprehensive Test Plan for the application.
• Conducted integration testing for several modules for Cash Wire Application.
• Extensively used Quality Center to upload requirements, write test cases, report, track and, monitor defects.
• Used QTP for functional and regression testing of the application.
• Implemented Data base check points and XML check points in QTP.
• Developed Automation Driver & Component Scripts, common and application common reusable library functions, Configuration files and Recovery Scenarios using VB Script.
• Produced Requirements Traceability Matrix to support the application development.
• Involved in Developing Test Incident reports/Test Metrics.
• Developed various object repositories to develop effective scripts and designed master Scripts so as to invoke sub scripts.
• Created and maintained numerous automated functional regression tests from the ground up and delivered on time working within an Agile (SCRUM) process.
• Written complicated SQL Queries manually for validation of data.
• Responsible in running Unix Shell Scripts for different server process.
• Developed SQL Queries for checking the Data Transaction.
• Involved in User Acceptance testing (UAT).
• Provided regular status updates to the project manager on high priority issues.

Environment: Quality Center, QTP, VB Script, Java, J2EE, Struts, Java Beans, Windows 2000/ XP, SQL Server, MS Project, UNIX, MS Office

Confidential, Grafton, WI

QA Analyst

Responsibilities:

• Understood the business process that included Sales processes, Rating methodology, different Products, Group Renewals and Enrollment process in Facets.
• Performed Smoke Testing, End-to-End Functionality Testing, Adhoc Testing, Regression Testing, Integration Testing and User Acceptance Testing (UAT),
• Designed and Documented Test Procedures, Test Requirements, Test Scenarios and Test Cases for End-to-End functionality testing.
• Extensively involved in testing Facets Member/Subscriber, Billing, Medical Plan, Dental Plan modules.
• Involved in testing Facets for Group Information, Enrolling Subscribers, adding members, Related Entities, Class/Plan definition, Premium Rate Tables and all.
• Reviewed and Analyzed, Business, System and Technical requirements of the application.
• Developed and Executed Test Plan, Test Scripts and Test Cases for the application based on the requirements.
• Involved in Test Planning, Test Schedule Management, Reporting, and Test Data gathering.
• Involved in Design, Execution and updating of Test Cases for Functionality testing.
• Conducted Regression test for fixes and enhancements of the application.
• Used Rational Clear Quest for defect tracking and maintained the trailing history of the bugs.
• Prepared Traceability matrix, bug matrices, weekly and daily status reports and sent to management.
• Analyzed and reported defects (Test Summary) on Functional, System, Integration, Regression issues in Test Director.
• Review of manual methods to design, develop and execute automated test cases using Win Runner. Used Mercury Win Runner for script development.
• Used Test Director for defect tracking system
• Interacted with Development Team to fix the defects raised during the testing period.

Environment: Test Director, QTP, Java, J2EE, JSP, JavaScript, XML, Weblogic, Apache, Oracle8i, SQL, PL/SQL, Clear Quest, UNIX, Windows 2000/NT

Confidential, Richmond, VA

QA Analyst

Responsibilities:

• Worked closely with Development team to discuss the design and testing aspects of the applications to design the Test plans.
• Developed test scripts and designed test cases. Executed test scripts that are automated under various business process testing.
• Involved in implementing QA methodology and Test Matrices.
• Used Test Director for preparing the test plans and manual test scripts.
• Worked with developers and tech leads using Test Director to fix the defects.
• Performed System Testing, Functional Testing, Black Box testing, UAT (User Acceptance Testing) and Regression Testing.
• Review of manual methods to design, develop and execute automated test cases using Win Runner.
• Created tests using both recording and programming. While recording test, we insert checkpoints like GUI, Bitmap and Database, to check the behaviour of the application.
• Created Data-Driven Tests by using Data Driver Wizard and by manually adding data driven statements to test scripts to check how it performs the same operations with multiple sets of data.
• Extensively used SQL to verify the integrity and consistency of the data in the database.
• Developed test scripts for Functional and Data driven tests.
• Responsible for weekly status meetings showing progress and future testing efforts

Environment: Manual testing, Test Director, Win Runner, Java, VB Script, XML, HTML, DHTML, Web Sphere, Oracle8i, SQL, Windows NT.

Confidential, NJ

QA Analyst

Responsibilities:

• Prepared a modularized Test Plan and related Test Data
• Conducted Manual Testing on basic functionalities of the application
• Recorded Test Cases, and generating TSL Script for automation of the testing process
• Created Global GUI map file and was involved in customization of the GUI Map file
• Created Pop-up, TSL and Object Exception handling functions to handle unexpected events and errors that occurs during a test run
• Create user defined functions using TSL to enhance the reusability of test scripts
• Manipulated Test Script for Customized objects in the Application for verification of subsequent builds in the application
• Worked in all phases of Manual Testing like Integration Testing, System Testing, Business Functionality Testing and Regression Testing of the application
• Performed Functional and Regression Tests using Win Runner
• Compiled Test Scripts and Generated Reports for identified errors in the application using Test Director Defect Manager

Environment: Manual Testing, Test Director, Oracle, SQL, ASP, ASP.NET, VB Script, T-Script, HTML, MS Office, MS Excel, MS PowerPoint, Windows 2000/XP