SUMMARY

• Over fifteen years of Software Quality Assurance experience as Senior Software Quality Assurance Analyst/Business Analyst/Senior Workflow Technical Analyst/Tester/Test Analyst preparing and executing the Software Test scripts.
• Testing and Implementation of large - scale batch and on-line systems analyzing Technical specifications and Business specifications.
• Experience also includes intensive checking the flow of data in the Client/Server and Web based architecture.
• Performed Smoke, Functionality, System Integration, End to End, Compatibility, Reliability, Ad hoc, Load/stress, Usability, User Acceptance, Installation, Security and Related Test methodologies.
• Testing web application, client-server, network, GPS, multimedia, database, educational and related projects on Windows, Mainframes, VB Scripting and UNIX operating systems.

TECHNICAL SKILLS

Operating Systems & Web Servers: Mainframes IBM370, Windows 3.1, Windows 98, 2000, Windows NT, Windows XP, Windows 7, Linux, UNIX, TSYS 3270, Apache Web Server, Microsoft Exchange Server, Java Web Server Microsoft IIS, Lotus Domino, WebLogic and IBM Web Sphere

Methodologies and Process Control: Water Fall, V Model, Agile development process (Scrum, XP, Pair, TDD), Top Down, Bottom Up, Solutions Delivery Methodologies of Software Development Life Cycle and UML & RUP (Rational Unified Process)

Databases & Access methods: Oracle v7/v8i/9i, SQL Server, Sybase, Objectivity/DB, MS Access, ADO, RDO, DAO, ODBC, SQL and Windows API, Oracle 10

Testing Tools: Rational Robot, Rational Test Manager, WinRunner 7.5, LoadRunner 8.0, TestDirector 8.0, Quick Test Professional 8.0, Silk Segue 5.0, Quality Center 8.2, Compuware Test Partner, QADirector, QARun, QALoad, MKS Integrity, Parasoft SOA suite, Parasoft SOAtest, SOAP UI/XML, Clear Case, Clear Quest

Programming & Scripting Languages: ASP .Net, Visual Basic, VB.Net, C, C++, C#, SQL, Java, Perl, HTML, DDL, DML, XML, HTML, VB Script, Java Script, SQA Basic, TSL and .NET applications, Groovy scripts

Application servers: Web Logic, Web Sphere, IIS and JWS

Network Protocols: TELNET, FTP, HTTP, TCP/IP, SOA

Others: SIEBEL, FASAT, CGI MVest, Calypso,MPower,NAVIPLAN, VANTAGE, GPS/GIS, MS Word, MS Excel, MS Power point, MS Frontpage, Informatics, MS Outlook, AIX, Lotus Notes/Domino, Norton Ghost,vision 21, SGI cable application, JXplorerLDAP Browser tool, Cognos Business Intelligence 8.1,MVEST, Infromatics, Oracle eBS (Oracle E-Business Suite), Citrix, API Testing, CSM UNIX

Software Ttesting Methods: Grey Box Testing, Black box testing and White box testing

PROFESSIONAL EXPERIENCE

Confidential

QA Module Lead/Coordinator

Environment: & Tools:PegaBPM process commander, Ajax, Quality Centre 11.0, DB2, Java, TSYS, HP Quick Test Professional 11.0, Windows XP, UNIX/Solaris, Microsoft SharePoint 2010,SQL/Oracle, FileShare withTPMF, PlateSpin, Intel, AS/400

Responsibilities:

• Analyzed and tested the Deposit products such as Savings & Chequing, Credit cards, Personal line of Credits, Mortgages (Chattel & Real Estate)
• Verified the newly created credit card account details in the TSYS system (green screens) by extensively writing the various commands
• Performed Infrastructure testing, User Acceptance Testing, Functional, System-Integration, End to End and Regression testing
• Gathering Business Requirements, Functional Requirements and Data Models
• Creating Test Plans, Test Strategies, Test Scenarios and Test cases
• Created both positive and negative test cases according to the Business Rules and Business Strategies
• Identified and created test data for Test Scenarios and Test Cases
• Used Quality Center 11.0 for both defect tracking and Test Management
• Verified the "fixes" for the reported bugs
• Regular interaction with business analysts and Logic Unit Workgroup (Subject Matter Experts)
• Attended and co-ordinated meetings with Tata Consulting Services (TCS) offshore
• Validated the Data Elements in XML extracts to make sure the reports are generated by informatica tool error free
• Interacted with ECIF, CNW, Capstone, COLT/STB, DM, TCM/ERDS, CBR(Credit Bureau Request) and

Confidential

Senior QA Analyst/Coordinator

Responsibilities:

• Performed Infrastructure testing, User Acceptance Testing, Functional, System-Integration, End to End and Regression testing
• Gathering Business Requirements, Functional Requirements and Data Models
• Creating Test Plans, Test Strategies, Test Scenarios and Test cases
• Created both positive and negative test cases according to the Business Rules and Business Strategies
• Identified and created test data for Test Scenarios and Test Cases
• Used Quality Center 11.0 for both defect tracking and Test Management
• Verified the "fixes" for the reported bugs
• Regular interaction with business analysts and Logic Unit Workgroup (Subject Matter Experts)
• Attended and co-ordinated meetings with Tata Consulting Services (TCS) offshore

Confidential

Senior QA Analyst/Coordinator

Responsibilities:

• Interact with clientsto understandfunctional requirementson various modules ofRetail banking Online trading platform
• Tested on smart phones and tablets including IOS, Android and BlackBerry
• Executed Unit, Integration, functional, System test cases by using the templates & methods to test the product.
• Written Unit, Integration, functional, Security and System test cases as per the change in the requirements.
• Performed browser compatibility testing in different browsers in different O/S.
• Performed security testing on the system to ensure system sessions are not hijacked.
• Engaging in DRD preparation onStock Trading modulesand walk-through meetings.
• Build test data, test plan and test strategies for various functional modules such asOptions, Stock Trading, Cash Transferetc.
• Presenting various functional Scenarios on Online brokerage products such asstocks, options, Bonds & other derivatives.
• Updating existing process for change request in existing products.
• Analyzing the functional business requirements and system specifications to understand the application
• Client coordination for the project including status meetings.
• Documenting detailed solution requirements
• Documenting findings, conclusions and responses
• Recommending improvements to resolve issues/concerns within area of responsibility
• Identifying issues and risks
• Resolving the assigned issues and risks
• Reviewing test strategy and test plan to ensure that they cover scope of the project
• Monitor product quality and process capabilities through metrics and methods for quantitative control.

Confidential

QA Lead/Coordinator

Responsibilities:

• Attending daily scrums meetings, scrum planning sessions, task definition and ownership
• Performed weekly demo presentations to Product owner to get the approval of the user stories
• Created test cases and tested the wireless activations, modify price plans, adding new hardware upgrades functionalities in English language and French language domains.
• Interfaces with new applications and back-endlegacy system owners for testing setup and execution.
• Produces daily testing reports and status
• Ensures working software delivered by teams meets performance and compliance requirements
• Writes, executes and validates performance and security test cases
• Identifies and enforces standards and best practices
• Wrote SQL queries to create, extract, update and delete workstation IP addresses stored in the Database so as to execute the testing scenarios
• Complete knowledge of wireless mobile testing related to BAN levelPostpaid plans, Subscriber level plans, New Activation, ATE Activation, IMEI, SIM, Shared plans, 3G, 4G technologies, Rocket stickactivations, GSM, LTE, UMTS, GSM, CDMA, Intelligent Network of Prepaid service etc.
• Wrote SQL queries to extract SIM numbers and IMEI numbers in the Database so as to execute the testing scenarios
• Conduct meetings with user groups and internal stake holders to gather, understand, and document product/service requirements
• Attended and co-ordinated meetings with Tata Consulting Services (TCS) offshore teams (Chennai & Mumbai, India)