PROFESSIONAL SUMMARY:

• Over 5 yearsof professional work experience in various aspects of teh software quality assurance using manual and automated testing.
• Certified ISTQB Foundation Level Certified Tester.
• Experience on Waterfall and Agile/SCRUM methodologies.
• Organized daily scrum meetings and mitigation plans to resolve critical and high defects by working closely with developers.
• Strong noledge in testing methodologies.
• Expertise in analyzing Business Specifications, Functional Requirements, Use Cases and Workflows.
• Proficient in writing Test Strategies, Test Plans, Test Scenarios, Test Cases, Test Scripts, and Test Summary Reports.
• Experience in UI/ Functional/ System/ Integration/ Performance/ Regression/ User Acceptance/ Browser Testing.
• Experience in Web, Windows and client server application testing on JAVA, .net and Mainframe platform.
• Experience in testing Mainframe/Teradata application using utilities - MLOAD/BTEQ/FASTEXPORT.
• Experience using test management and defect tracking systems such as HP Quality Center, TestLink, JIRA, Bugzilla and Issue Tracker.
• Regression Testing using automated tools using Quick Test Professional (QTP), Selenium.
• Experience in usingLoad Runner in Web applications for Performance Testing.
• Experience in generation of test metrics, Traceability Matrix and other quality assurance documentation.
• Strong experience in using Quality Center for Requirement Management, Test Planning, Test Case development, Test Case execution and Defect Tracking.
• Gave suggestions for corrective actions of a problem which were identified.
• Strong noledge about US Health care IT domain, HIPPA, Medicare, Medicaid and worked inPayer, Provider, Pharmacy benefits, Enrollment, Membership & Eligibility and Claims related projects.
• Strong noledge of Software Development Life Cycle & Software Testing life cycle.
• Experience in writing SQL queries to test backend process of application.
• Experience on teh Citrix Server, HTML and XML.
• Excellent MS Office skills including Microsoft Word and Excel - for data analysis, test data creation, bulk data manipulation, reporting and data comparison.
• Experience working with cross-functional teams. Worked closely with Business Analysts, System Analysts, and Developers to track down teh requirements.
• Recognized for delivering defect free package.
• Passion to quickly learn and adjust to new environments and technologies.
• Experience working in Challenging environment on stringent timelines and high expectations from clients.
• Possess good communication & interpersonal skills, positive attitude and perseverance to undertake challenging jobs.

TECHNICAL SKILLS:

Test Management Tools: Quality Center, TestLink, Selenium, QTP, SOAP UI, Load Runner

Defect Management Tools: Bugzilla, JIRA

Testing Types: Function Testing, Integration Testing, Smoke Testing, Regression Testing, Load Testing, System Testing, Performance Testing, User Acceptance Testing, Agile SCRUM Methodology

Software Q/A: Test Strategy, Test Plan, Test Scenario, Test Case/Test Script, and Traceability Matrix, Test Metrics

Databases: MS SQL Server 2000, MS Access, Teradata

Languages: Java, JCL, HTML, XML, SQL

Operating System: Windows 98/2000/XP/ Vista, Windows 7, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Sterling, Virginia

QA Analyst

Responsibilities:

• Worked on estimations for testing phase, identifying testing coverage, writing and executing software system test plans, setting up test environment.
• Worked on creating detailedtestcases for positive and negative testing.
• Created test scripts in Quality Center and executed load cycles during UAT phase with end users.
• Created test data for positive / Negative test cases during functional testing.
• Worked with teh team to ensure test cases are written correctly and ensured complete test coverage.
• Review of Test Artifacts including Test Scenarios, Test Cases and Test Scripts.
• Identified Potential Risks and provided mitigation plans.
• Used HP Quality Center for storing, maintaining teh test repository, bug reporting and tracking.
• Worked in requirements mapping and prepared Requirements Traceability Matrix (RTM).
• Monitored/Reported teh Test Execution Progress and managed teh Issues during Test Execution.
• Arranged review meetings to resolve bug related issues with developers and business analysts.
• Participated in Bug triage and Traceability matrix meetings.
• Attended Change Request meeting to document changes and implemented procedures to test changes. Verified teh Fixed CRs and tracked teh same to closure.
• Involved in retesting teh fixed defects and tracking defects throughout teh defect life cycle.
• Suggested corrective actions of teh bugs identified during testing and were involved in implementation of them.
• Involved in prediction of preventive actions.
• Performed benchmark testing for various production errors.
• Made recommendations formanualand automated testing of varied functionality using Selenium.
• Developed test scripts to automate process of testing in Selenium.
• Developed and maintained automated regression test cases in Selenium IDE.
• Executed automated Selenium scripts and reproduced failures manually.
• Involved in multiple browsers testing using Selenium RC.
• Performed Root Cause Analysis for teh reported issues.
• Generated testing reports and metrics, trend graphs according to teh test plan and maintained in teh QA SharePoint.
• Developed SQL queries for data validation of application.
• Developed detailed UAT test cases from user requirements and verify system functionality.
• Co-ordinated weekly status meetings, walkthroughs and documented teh proceedings.

Environment: Quality Center, Selenium, ASP.NET, HTML 6.0, SQL Server, Firefox 3.0, Internet Explorer 7.0, MS Office, MS Excel, MS Access.

Confidential

Test Analyst

Responsibilities:

• Responsible for managing a team, planning activities, creating test plan and standard templates like Daily status report, defect status, defect process.
• Analyzing and translating User Stories into test scenarios.
• Attended meetings with teh Product Owner and Development team to gather teh information about teh user stories.
• Organized Sprint Planning Meetings, Daily Scrum meetings and gathered teh impediments.
• Prepared test cases from teh user stories to verify teh functionality, performance of teh application based on requirements.
• Performed Smoke Testing, System Testing, Functional Testing, and Multi-Browser Testing during different versions of teh sprint.
• Performed Compatibility Testing with Internet Explorer, Firefox and Safari in order to check whether teh application can perform consistently across different platform.
• Involved in Adhoc testing for every sprint.
• Used TestLink tool for teh execution of System Integration Testing for positive and negative testing.
• Involved in Functional Testing using SOAP UI.
• Responsible for Setting up Web Services project using WSDL in SOAPUI.
• Conducted performance testing of teh module using Load Runner by creating VUsers for different scenarios and further enhanced teh recorded scripts.
• Designed and executed Test Cases, Generate Test Scripts and Test scenarios using VUgen component in Load Runner.
• Load Runner was used to simulate multiple client interactions and emulate teh behavior of hundreds of real users between teh browser and teh web server.
• Extensive involvement in Back-end manual testing using SQL and constraint validations.
• Defect Reporting and Defect Tracking using Bugzilla.
• Performed XML data mapping during end-to-end testing.
• Involved in daily meeting with Team members to keep track of defects and provided daily status update on testing progress to teh Team.
• Involved in prediction of preventive actions.
• Worked with developers to reproduce errors and resolve software anomalies.
• Performed Regression testing and executing Build Verification Test (BVT) for ensuring teh stability of teh application before release for every enhancement or changes.
• Recommended Quick Test Professional (QTP) for regression testing for automation of multiple modules in teh environment.
• Involved in creation of regression test scripts and executed teh scripts using QTP.
• Analysis of teh defect and its root cause, thereby generating teh RCA report.
• Interacted with Business Analysts, Developers and QA team members in different defect raising situations.
• Developed user acceptance test cases and executed those along with teh users.
• Conducted Knowledge Transfer sessions for teh new joiners on teh testing process, methodologies and teh tools.

Environment:TestLink, Bugzilla, Quick Test Pro, Load Runner, ASP.NET, SOAP UI, Agile/SCRUM, HTML 6.0, SQL Server, Firefox 3.0, Internet Explorer 7.0, Windows XP, Windows Vista, MS Office, MS Excel, MS Access, Outlook.

Test Analyst

Confidential

Responsibilities:

• Worked in teh Agile/Scrum environment with frequently changing requirements.
• Actively participated in daily Scrum meetings, reviews and developed test scenarios.
• Gathered and reviewed user stories from Product Owners (Business Analyst) for each sprint.
• Involved in prioritizing teh user stories according to teh business impact and involved in teh sprint activities.
• Identified test conditions for user stories. Prepared test data for positive and negative test scenarios for Functional Testing as documented in teh test plan.
• Writing high level scenarios, test cases and acceptance test cases for each sprint.
• Ensure that all teh test cases are written and updated in Quality Center.
• Performed Sanity Testing to check for teh initial application stability.
• Involved in System Testing, Functional Testing, Integration Testing and regression testing during different phases of application development.
• Participated in Sprint Planning meetings where teh Testers will identify teh strategic features of teh user stories and review teh current sprint user stories during teh Sprint Planning and Acceptance criteria for Testing will be documented.
• Participated in daily scrum meetings where all teh testers will address any blockers blocking testing and discuss teh status of assigned tasks.
• Escalating impediments in SCRUM meetings for each sprint.
• Defects were tracked, reviewed, analyzed and compared using Quality Center.
• Identified bugs and interacted with team and developers to resolve teh bugs.
• Performed Regression testing of teh fixed issues in teh new build until no new issues are identified.
• Was involved in Multi-Browser testing on new Builds.
• Provided back end testing for data validation using UNIX.
• Develop Weekly reports and report to Product Owners and Scrum Masters.
• Was involved in teh automation effort using Selenium.
• Used Selenium IDE for Open source web testing.
• Automation of functional testing framework for all modules using Selenium.
• Executed automated Selenium scripts and reproduced failures manually.
• Planned, coordinated, and monitored project levels of performance and activities to ensure project completion.
• Verifying teh accuracy and completeness of teh project released and ensuring defect free quality product as per specification is delivered to teh customer.

Environment:Quality Center, Selenium, Citrix Server, Agile/SCRUM, HIPPA, ASP.NET, HTML 6.0, Windows XP, Windows Vista, SQL Server, MS Office, MS Excel, MS Access, Outlook, SharePoint, UNIX.

Test Analyst

Confidential

Responsibilities:

• Participated in brainstorming sessions to develop teh test scenarios.
• Working noledge on teh Citrix Server.
• Prepared Claim, Member, Provider Test data for test cases.
• Prepare test data by entering teh claims via eFDE.
• Validated claims using HIQK, Benefit file using HRBK with halp of HURK documentation.
• Validated teh diagnosis codes using HRDK file maintenance system.
• Referred different edits description using HURK documentation.
• Tested teh claims and validated teh claims processed by mainframe based application that loads data to Teradata database.
• Working noledge on SQLs for Teradata.
• Involved in testing teh claims with best quality and with quick turnaround Time.
• Actively participated in various meetings like defect resolution meeting, QA status meeting.
• Actively participated in status reporting meetings and interacted with client.
• Involved in logging teh defects in JIRA and assigning it to teh respective Developer.
• Interacted with developer and SME to discuss and resolve defects based on priorities.
• Involved in teh Manual Testing before teh tests were automated.
• Was involved in teh automation effort using QTP.
• Involved in creation of test scripts and execution.

Environment:JIRA, QTP, Windows XP, Mainframe, Citrix Server, HIPPA, MS Office, MS Excel.

Confidential

Test Engineer

Responsibilities:

• Analyze teh functional requirements and design specifications to ensure full understanding of deliverables.
• Created Test Cases as per teh requirements.
• Performedmanual testingand maintained documentation on different types of testing like Positive and Negative testing.
• Involved in smoke, functional, system and regression testing.
• Involved in teh test case creation and test execution.
• Collaborating with teh client for clarifications and worked very closely with development teams on issue resolution.
• Provided timely data for maintaining all project related metrics and providing data for project management activities.
• Tested teh application for multiple logins and verify unauthorized accesses.
• Used Quality Center for logging teh bugs.
• Preparing Defect Report and assigning teh defects to developer.
• Attended weekly defect report meetings and presented progress updates.
• Interacted with developers, and testing teams to identify applications defects.
• Retesting teh test cases where defect has been fixed.
• Coordinating with other QAs working on teh same project.
• Attending weekly meetings to update test status and results.
• Ensuring smooth delivery of teh project.

Environment: Quality Center, JAVA, H TML 6.0, Windows XP, Windows Vista, SQL Server, MS Office, MS Excel, MS Access, Outlook, SharePoint, Eclipse.