SUMMARY:

Sr. IT Quality Assurance analyst specialized in Financial and Telecom industry with over 8+ years on .NET platforms; testing throughout the SDLC or Agile methodologies. Expert in QA deliverables: write test plans, test scripts, defect management, project management, compliance and regulations, training and implementation into production. Pro - active approach to clarifying and communicating requirements. Experienced at finding root cause defects they by reducing symptomatic issues for faster implementation times. Enjoy facilitating meetings and giving presentations. Able to work across multiple platforms. Strengths are in analytical abilities and maintaining integrity of test results. Over 7+ years in QA within 10 years in Banking. Background in testing financial and tax systems. Able to understand complex system and system dependent components. Successful in promoting adherence to compliance and regulations. Solid experience testing web platforms using both Manual 80% and Automated 20% assurance methods. Background in accounting, auditing, compliance and regulations, banking, taxes, payments, financial. Able to give presentations to management and facilitate defect review meetings. Fluent in Spanish.

TECHNOLOGIES:

Methodologies: SDLC- waterfall, Agile-scrum

Requirement Management Tools: Requisite Pro, Clear Case, Clear Quest

Modeling Tools: Rational Rose, UML, MS Visio

Testing Tools: HP Quality Center, Quick Test Professional (QTP)

Automation Tools: Winrunner, Loadrunner, Rational Robot, Selenium

Web based applications: .Net, ASP.NET

RDBM: Oracle 10g/11g, Microsoft SQL Server, DBII

Database queries: SQL, jQuery

Scripting Language: JavaScript, MS VB script

Programming Languages: Java, C++

Utilities: Unix, MS Windows, MS Office, MS Project, Share Point, Crystal Reports

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

QA Analyst

Responsibilities:

• I tested Loan Origination software “How much will you save” functionality that enabled Lenders to cross sell loan products.
• I created test plan, test cases, executed test scripts, and wrote defects.
• The “How much will you save” functionality analyzes the consumer’s credit report scores and verifies it against algorithms that enables client ability to determine potential cross sell products. The complexity was in the calculations. In order to simplify this: I focused on data mining the credit reports for various scenarios; then I planned the sequence test needed to be executed. This strategy reduced the project test time and allowed multiple verification points simultaneously; finally I executed the test sets.
• I reduced non-essential redundancy and expanded coverage while saving time.

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Our team oversaw the overall high-level testing efforts crossing channels.
• The need was to ensure merger was “seamless” from end-to-end.
• I conducted business system analysis crossing each channel and verifying mile marker testing point.
• We spoke to QA Managers from each channel and aggregated the test data from existing test data repositories (Quality Center & SharePoint).
• Most of my time was spent preparing testing Reports for publication and daily discussions to ensure successful merger.

Confidential, Norcross, GA

Quality Analyst

Responsibilities:

• I performed regression testing for CLK functionality for the Bank client’s.
• The CLK was the user interface that sets up each bank client’s website.
• I was responsible for understanding business requirements and executing regression tests for the End of Day Processing functions.
• I executed tests for both front end and verified bank end systems. I was not involved in communication with development; however I was responsible for clearly explaining defect root causes and closing defects.

Confidential, Atlanta, GA

QA Analyst

Responsibilities:

• I tested the Single Sign On Login that integrated login portals for each telecom product (mobile, telephone, cable, internet).
• The requirements included IDM Identity Management software to authenticate customer login.
• I establish the plan for the sequential execution of tests the migration of the system’s legacy users from Oracle into the SQL database.
• The challenge was to keep the integrity of the test results consistent during migration into the new RDBM and control the data migration into Microsoft SQL Server’s correct assigned tables.
• I was successful at researching defects and identifying if they were a “symptomatic” defect or if a root-cause issue; thereby reducing development response time and resolution.

Confidential, Chicago, IL

Mobile Tester

Responsibilities:

• Tested Identity Management software and Age Verification.
• The mobile site was a mobile game that enabled users to accumulate points and win prizes.
• The testing was prompted because a User had won several high-end prizes (such as Ducati bikes) without any restrictions and the company was legally bound to deliver, such prizes. It was my pleasure to test the end-to-end scenarios and certify the Identity Management software.
• I created scenarios and used business requirements and utilized various testing techniques: cookie verification and multiple mobile browsers (Opera, Safari, IEmobile, minimo) and using SoapUI.
• Also, this project included the migration of old test scripts from Test Director into Quality Center 9.0.
• This was achieved by exporting the test cases into an excel spreadsheets; reformatting the spreadsheet; and uploading it into QC 9.0.
• The migrated test cases were also used to test the back-end of the systems that processed the age verification on previous mobile games.
• The age verification software was necessary to meet the compliance and regulations to prevent minors from entering the site and protect assets.

Confidential, Oak Brook, IL

Quality Assurance / Business Analyst

Responsibilities:

• I tested McDonald’s POS system for PayPass ™. Verified transactions writing queries, end-to end functional and regression testing.
• Also, I was leveraged for e-Learning Applications project web based application using SQL Server to replace the legacy system.
• I tested data migration from Oracle to SQL.
• Clarified business processes with SME’s and wrote business requirements.
• I implemented the testing structure for team since QA management tools (HP QC were not available).
• Provided end of day pass/fail results and defect resolution.
• Participated in the training of Field Representatives on the new application.
• Successfully implemented into production.