SUMMARY:

• I’m a QA Test Analyst who is a rapid learner with over a decade in SQA Engineering in various industries and testing different types of applications and architectures.
• I’m seeking a long term position as a Quality Assurance Analyst and/or Software Test Engineer. manual and automated testing both hardware and software across multiple platforms such as Windows XP, Vista, Windows 7, Mac, and AIX, and Linux, test plan and test case development, metrics establishment, web testing, systems test, performance testing, bug tracking, grey and black box testing, ETL testing, ad - hoc, UI, localization, regression, best practices, Section 508 compliance, IEEE and ISO 9000, Silk Test, WinRunner, Quality Center, Clear Quest, Share Point, Test Director, Quick Test Pro (QTP), Visual Studio Test Manager, Test Maker, Bugzilla, CMVC, Continuous, shell scripting, Perl, KSH, BSH, CSH,, HTML, and XML, business analyst, tech writer gathering, reviewing, and writing requirements, use cases, best practices strategies
• Established an automation test suite for client’s web site in half the time expected saving the client time and $250,000 in tools costs with a solid working product.
• Spearheaded implementation from scratch, a QA process with more effective test, defect triaging, cross-team collaboration, and response/regression methodologies, allowing for more complete code coverage in application testing.
• Wrote from scratch, test plans and test cases for products under development for 100% accurate testing results.
• Established metrics such as root causing of defects for more effective bug tracking and QA status reports cutting down on the amount of problems incurred after general availability saving test and regression time by 30%.
• Rapidly learned a client’s product in order to bring them back on to their test schedule when nearly six months behind.
• Established the initial SQA process for testing of Java-based, ASP/.Net, and C++ and C# based web sites and applications.

WORK HISTORY:

QA Test Analyst

Confidential, Austin, Texas

Responsibilities:

• Designed and test cases for the Inspection Compliance and Enforcement (ICE) application for both Web, and mobile Toughbook versions that thoroughly covered functionality and exceeded acceptance criteria despite the project deadline being moved up two weeks.
• Supported UAT test efforts with test plans that were 100% accepted by the customer.
• Outlined section 508 standards improvements for the application that will be used in future maintenance releases.

Environment: Web and Toughbook application developed in Java, Jira, manual testing, MYSQL MS Word and Excel, Jaws, Windows Accessibility Tools (WAT), Accessibility Section 508 and WCAG 2.0 standards

QA Analyst

Confidential

Responsibilities:

• Assisted with test planning for new features of the Confidential software.
• Implemented data testing strategies resulting in better customer and transaction data integrity.
• Designed and implemented mobile testing for newly developed mobile applications.

Environment: Java, Oracle SQL, iOS, Android, Web, AGILE

Skills: Black Box, Grey Box, Mobile Testing, MYSQL, Test Rail, Jira, Confluence, Selenium

QA Lead

Confidential

Responsibilities:

• Established and adapted a disciplined SQA process for three EMS management applications from the ground up that allowed for more precise root causing as well as defect and feature management and 80% less high priority bugs making it to production.
• Created and maintained automation tests that allowed for 85% more efficient acceptance testing for daily builds.
• Designed a load testing strategy that would guarantee application performance and stability four Confidential ’s customers.

Environment: Kendo Web UI, MS SQL Server 2012, .Net, SSRS, Windows Azure, Telerik Test Studio, Pivotal Tracker, Jira, AGILE - Scrum

Skills: Automated testing, Black Box, Manual, Grey Box testing, Load testing

SQA Projects Manager

Confidential

Responsibilities:

• Established an adapted SQA process for two different clients in the span of 5 months that saved one client an estimated $150k in further development expenses,
• Provided for the second client a QA support and developing initial test strategies and documentation for their Web-based ordering system, along with business requirements that will save an estimated 35% in time and discovery and documentation costs.
• By utilizing my experience in previous BA and QA experiences, Confidential has a basic best practices framework for their SDLC that can be adapted and evolved for future projects that guarantee the quality and reliability of their products, thus maintaining a large client loyalty base.

Environment: Web UI, Windows XP - 8, Mac OS X, Android, iPhone / iPad, MySQL, SourceGit, AGILE - Scrum

Skills: Mobile Testing, OWASP security testing, Black Box, Manual, Grey Box testing, Load testing, Jira, Automated, Selenium

Senior Contract QA Analyst

Confidential

Responsibilities:

• Assisted in writing and execution automated test scripts using Quick Test Pro, and Quality Center resulting in up to a 75% greater efficiency over manual validation efforts.
• Took ownership of validation of website redirects used in promotional events, streamlining validation and promotion to production environments, cutting the process time down from three days to one.
• Assisted in leading the efforts in validating over 200 standard operation procedures to ensure a smooth launch and transition into our latest web e-commerce support infrastructure.

Environment: Web, Unix, Windows XP and 7, E-Commerce, AGILE - Scrum

Skills: IE, FireFox, Chrome, Safari, Mobile apps testing, Java, Perl, QTP 9 and 10, Selenium, Quality Center, Load Runner, Selenium, ClearQuest, SharePoint, DB Visualizer, Oracle SQL, MS Word, MS Excel, MS SharePoint, Black Box, Grey Box testing

Lead Analyst

Confidential

Responsibilities:

• Lead a team of five to assess and audit 400 web pages, both internal and external, along with 76 applications for Section 508 compliance.
• Triaged said deliverables to ensure that 100% of priority pages and applications were tested first, thus ensuring rapid compliance.
• Despite a two week lag in contract start authorizations, our team successfully tested all eligible pages and applications; plus put together a comprehensive project plan for remediation, complete with cost and time estimates.
• After researching compliance standards, our team educated department managers and staff as to how the compliance standards worked and how they apply to current department infrastructures.

Environment: Web, DOS, Windows XP, 7, Vista, IE 6 and up, Firefox 4 and up, AGILE - Scrum

Skills: ZoomText 10, and JAWS 11, MS Excel, MS PowerPoint. Windows Accessibility options and tools, Section 508 compliance testing

QA Manager

Confidential

Responsibilities:

• Collaborated with development and customers to define, document, and continually improve the quality of the product's SDLC by maintaining and defining requirements, use cases, and specifications meeting all of the client’s specifications cutting budgeted UAT time in half, as well as ensuring 100% accuracy in incoming data processing.
• Analyzed test coverage, and suggested the use of Microsoft Visual Studio Ultimate 2010 With Test Manager for implementation, reducing future estimated testing efforts of 30 - 50%.
• Despite nearly a month’s delay in development of the software, as QA lead, I still met agreed upon milestones and deliverables with software that exceeded customer expectations two weeks ahead of schedule.

Environment: Windows 7, MS SQL Server 2005 and 2008, Visual Studio 2010, MS SharePoint, MS Office 2007, AGILE - Scrum MS-Visio, JAWS 10, and ZoomText 11, VS Test Manager

Lead QA Engineer

Confidential

Responsibilities:

• Provided direction and working strategies for a team of two to streamline the project's QA process for testing of the new 2Wire 4011G gateways.
• Despite delays in the testing schedule our team met previously set milestones, thus securing 2Wire as a continuing bridge360 client; plus provided a foundation for a smoother QA process for future SDLC’s.

Environment: Telecom, Windows XP, Ubuntu Linux - AGILE, AP Test, Jira, Wire Shark, MS Word, Hardware Testing with Web-based UI developed with HTML, Router Testing, IPv4/6 packet testing, TCP, UDP, Packet testing, Authentication Testing, Jira

Senior QA Analyst

Confidential

Responsibilities:

• Performed and maintained software builds and configuration management controls for iMIS (an enterprise management suite for non-profit organizations) with Clarity and DevTrack suites. - Specifically for the Web-based content management and e-commerce modules.
• Collaborated with development and customers to define, document, and continually improve the quality of the product's SDLC by maintaining and defining requirements, use cases, and specifications.
• Collaborated with development and customers to define, document, and continually improve the quality of the product's development process resulting in successful UAT’s.

Environment: Content Management, E-Commerce, Windows XP, Vista, Server 2003, MS SQL Server 2000, 2005, 2008, Web, VMWare, MS Office - AGILE SCRUM, SOA, Selenium, Application developed using ASP/.NET, Cold Fusion, Ajax, VB, Java, black box, grey box testing

Integration and Systems Test Engineer

Confidential

Responsibilities:

• Tested transcoding hardware and software used for multimedia file to file and streaming format conversions by reviewing file outputs for visual and audio quality to ensure that the transcoding process ran proper.
• Used different shell scripts to extract data from test logs to generate test results summaries allowing for up to 50% more testing time, by cutting down the daily status reporting process by half.
• Collaborated with development and customers to define, document, and continually improve the quality of the product's development process that aided in identifying the right frame work and implementation of automated testing and user acceptance testing.

Environment: Telecommunications and Media, Windows XP, Mainframe, SOA, Server 2003, Vista, NFS, CIFS, XML, Web, Perl, Linux, MS Excel - AGILE SCRUM, Bugzilla, TCL scripts, SSH, CIFS, NFS, Python, MySQL, Manual and Automated Testing, Load Testing done with in-house tools. Subversion, User interface developed in Java and C++, black box testing, Agile