PROFESSIONAL SUMMARY:

• Developed IT business plans, build and train engineering teams, submit bids for million dollars projects including Century link, Verizon, Confidential - Mobile and Alpine power systems, Nokia Siemens for cell sites termination, Wind stream.
• Managed ISP Network Design Operations; Trained ISP network engineers on new tasks, Final Quality assurance.
• Managed engineering Hourly tracking and Billing, overview time sheets in Startex tracking system.
• Developed Telecom Test plans and test Scripts and multiple Manuals, Built Telecom labs and Trained CLEC technicians and engineers on ADTRAN and Calix aggregator products.
• Tested and Qualified multiple SIP VOIP Soft switches, ATM/VPN switches, four major IVR platforms, Docsis CMTS, WIFI DSL and Cable modems using QOS and performance throughputs.
• Remote debugging of T1 circuits, ADTRANT TA3000/TA5000, DDM+ MUXES, Nortel DAC’s and Cisco5300 T1 voice.
• Managed telephony Voice and Data and Video throughputs used performance Generators and sniffers, like Hammer, Ameritech, Spirent, Sage, Radcom Analyzers, TBERD 224, shark sniffer, solar wind.
• Quality assurance Management on two ATM switches and Gig E switch Performing All routing protocols including BGP, OSPF, and RIP using University of New Hampshire required interoperability Qualification performance testing.
• Used the following programming skills C++, Enfin Small Talk, TCL, MS test, Dos Batch files, Unix shell scripting, Xrunner.
• Affiliated with Tie Boston technology group. Acquired 3 s of excellence from fortune 500 companies.

PROFESSIONAL WORK EXPERIENCE:

Confidential

Voice and Data Execution Test Manager; QC Defect Manager

Responsibilities:

• Developed test plans and, test strategy, coordinated test efforts between all remote testers.
• Managed the PTP Quality Assurance test group consisting of 10 QA engineers in Atlanta ATT Headquarters, developed test scenarios from given iterations for Agile projects.
• Developed projects test strategies using ATT standards, assigned tasks to testers, Generated IT Test plans, and test Scripts; reviewed daily reports.
• Executed Daily Agile scrum meetings and project status meetings with local and offshore developers and test Managers on projects progress.
• Managed Multiple Telecom BVOIP end to end projects testing, QC test cases and defect management in Quality center, discussed Daily progress scrum meeting on multiple Agile Rally projects with top management.
• Attended Daily test reviews for ST, UAT, BST, IST and ETE and regression testing and followed up with ORT results.
• Daily QC Defect Management for all Open defects, reviewed and closed retest complete defect in cloverleaf Projects.
• Generated Daily Excel Status sheet for Leadership and top Management in SharePoint across all Business Scenarios on Regression, performance, integration and ETE testing on the overall project status, including defects status reports for completed and failed tests cases in QC.

Confidential, Atlanta, GA

Test lead

Responsibilities:

• Upgrade and post upgrade testing with features, using Docsis 3-1 Modems for SIP Voip call processing and functionality coverage including Voice Manager, SIP Trunks, IP Centrex, PRI's, Developed test plans and, test strategies. Coordinated test efforts between all remote testers.
• Generated multiple hourly Hammer performance reports and Graphs to monitor the status of the upgrade for Baseline and compared results topost upgrade, using CMTS Docsis VER 2.0 and 3.0 over cable modems for VOIP telephony load testing.
• Used Confidential ICOMS Business application to fetch and update customer Ports and IP Connectivity and check Billing Details.
• Configured Hammer SIP test loads and programmed customer XXML SIP profile using QOS and customer Database setup.

Confidential

QA Project Lead

Responsibilities:

• Programmed and Configured multiple types of Confidential RF radios and transmitters, tested functionality and releases using Quality Center in a lab environment, attended daily meetings with programmers and Managers.
• Developed test strategies, Test plans, and test Scripts, Daily scrum meeting with the customer created a methodology and best practices around testing area by select the best method to apply to testing procedures.

Confidential

ISP Operations Manager / Quality and Manager

Responsibilities:

• Train and assign ISP network engineers new tasks, quality assurance on final ISP designs, responsible for customer Hourly tracking and Billing, overview time sheets in Startex tracking system.
• Submitted Bids on estimated ISP projects, assigned tasks to qualified ISP engineers and monitored daily progress.
• Met with Confidential Headquarters and provided them with engineering presentation on business development.
• Developed and built an engineering ISP Engineering design Web Site to train ISP Engineers on the Design Protocols.
• Hired, trained and managed a medium size engineering department with 15 ISP Design field engineers.
• Developed business plans, and developed a timely table to review and QA all final network design projects.
• Generated financial Excel sheets for projects cost estimates, expenses/ profit Margins and management monitoring.
• Built the FTP server and developed a large engineering library containing the design backups and equipment specifications, worked on the XDSL Augmentation and A2E Projects for broadband relief using Adtran 5000 and Calix C7.

Confidential

Business Development Manager

Responsibilities:

• Developed and Quality assurance Manuals using ISO 9000 procedures for Adtran and calix transport switches.
• Built LABS with complete -48 Power backup plants and multiple OPTI6100 AND TA5000 using DSL and OC3 uplink.
• Developed multiple Manuals, Trained CLEC technicians and engineers on ADTRAN aggregator products.
• Developed business plans, build and train engineering teams, submit bids for million dollars projects including Century link, Verizon, Confidential -Mobile and Alpine power systems, Nokia Siemens for cell sites termination, Wind stream.
• Create Excel sheets for project financial estimates cost, expenses and profit Margins, created NDA to affiliate Companies for joint work effort on projects using telecom technologies Like CALIX and ADTRAN.
• Developed IT solutions, work with IT director on resolving company IT problems and all technical issues.
• Acquired CALIX C7, ADTRAN 5000, OPTI 6100, and JDSU TBERD 8000 s.

Confidential

Broadsoft VOIP Engineering Manager

Responsibilities:

• Worked on Broadsoft SIP switch applications and configured SIP user accounts and QOS services.
• Debugged users problems on the SIP switch from initiation to return and reported the problems to the SW engineers.
• Built and tested Astrix Digital PBX Linux servers to interact with four remote VOIP switches, tested and resolved customer SIP issues.
• Worked on the Billing server and monitored the billing rates for each country and the operation of the Database.
• Updated the XML user profiles for users and programmed them into the switch, performance tested all operations.
• Conducted meeting with my engineering team and resolved customer issues and maintained their accounts.

Confidential, Naples, FL

Networks Specialist

Responsibilities:

• Tested and debugged Stinger DSLAM circuits and live VC’s on intrusive circuit, tested and debugged live PotT/DSL Combo circuits 1 tested from the frame to the ADTRAN A3000 Muxes to the Adtran TA5000, and Nortel DAC’s,
• Tested and debugged voice circuits on Cisco5300 T1 voice channels, Wired T1, POTS, HDSL, ISDN circuits on DSX panels.
• Programmed Nortel DMS 100 SW to provision CID’s, used CIRAS and WFM Apps, Analyzed T1 circuits using Procom.
• Connected ATM Marconi with Nortel Passport switches. Provisioned HDSL, T1, POTS, ADSL, debugged circuits with TBERD 224 and JDSU Analysers, set up Marconi ATM switch, Juniper, lucent and Tellabs broadband DSL equipment
• Wired and Provisioned and T6 to DSX panel, POTS/DSL Combos cards and HDSL cards on the Calix and Adtran Units.

Confidential, Naples, FL

IT Manager

Responsibilities:

• Managed configured and installed WIN 2000/2003Domain servers, connected with 40 Win 7 ultimate computer stations, used VMware, Citrix, network security using IPX firewall and Symantec enterprise ver. 11.5 and 12.
• Configured server using VPN management, Wi-Fi, SQL server and TS (terminal services), exchange server, Share Point, and VMWARE.
• Installed and Managed Active directories and group policies installed.
• Maintained enterprise SQL Server and SOFTPRO software, Updated system with Latest Java for GUI interface applications
• Installed and tested server VMware, Ghosted server drives, automated script to backup data.
• Installed, configured and tested Softpro applications using HP Quality center application
• Installed and managed SOFTPRO Title software and SQL enterprise SW on fresh server installation on 2000 and 2003 enterprise servers and client base oracle server data base.
• Web hosted company web site, using Front page, Java, FTP, installed secure Cisco PIX 500 firewall updated server 2003 configuration.
• Configured SIP projects and programmed customer XXML SIP profile using QOS and customer Database setup.
• Wrote GLOBTEL WIFI/WIMAX Wireless RFP Documentation for Atlanta GA, used Visio graphical design software.
• Analyzed T1 circuits using Procom and TBERD 224.
• Developed and tested JDSU XDSL testing units with various revisions using DSLAM equipment and DSL provisioned circuit.
• HP technical representative for the state of Florida responsible for HP Computer HW/SW, networks and printers.
• Maintained customer’s hardware/software issues, exchange servers, share point, VMware.
• Installed Symantec enterprise and corporate security using Cisco IPX firewall, Build Computers with Dual Core CPU’s Pentium Dual core and X86 architecture
• Developed test plans and test cases for Ericsson Gig Ethernet switches interoperable with Cisco, smart Edge and Juniper.
• Developed routing test cases for using BGP, OSPF, RIP, BFD, MPLS and OAMst Based on the university of New Hampshire test topologies, used IP Fusion Base UI, ran functional tests using IXIA and Spirent Smartbits.
• Maintained Windows XP and 7 Laptops and Built Win servers with active directories for large businesses.

Confidential

Project QA Engineer

Responsibilities:

• Developed ATM test plans and TCL performance scripts to run over ATM/IP and VPN tunnelling using Cisco interoperability.
• Performed Video Mpeg2, Audio and data Max throughput through a QOS controlled environment.
• Daisy chained Spirent Smartbits to test switch throughput of over 4000 ATM/IP VC’S switch to switch, for Data / Voice traffic.
• Setup and monitored QOS for latency, policing, shaping, bursting, jittering, NTP, and OAM over OC3 and DS3.
• Tested BGP, OSPF routing used TCL scripts for automated scripts, used Radcom analyzers to monitor OAM VC’
• Wrote the customer acceptance test plan, setup Linux Red Hat Server.
• Performed ATP and successful Switch deployment for Japan Telecom, used Hammer, Sage,Spirent Smartbits and Ameritech for performance testing.
• Qualified BGP routing on Ennovate switch interoperable with fore le switch and Cisco 7200 Routers Confidential University of New Hampshire.

Confidential, Mansfield, MA

Broadband QA Manager

Responsibilities:

• Provisioned Modems with the right QPSK and DB; used Spirent Smartbits for performance and RF Signal Analyzers to verify signal characteristics. Used Hammer, Ameritech, Sage and Spirent for performance testing.
• Tested and Qualified VOIP platform, used vanguard IVR routers with E1 ISDN PRI and H323 Media Gateway with Necissa soft switch.
• Tested XDSL Modem with copper mountain DSLAM from signal initiation to signal return also monitored performance throughput and QOS for all types of User interfaces.
• Tested XDSL Routers using ISDN, T1, Frame Relay, TCP/IP over copper mountain DSLAM, tested IPTV Mpeg signals.
• Acquired CMTS DOCSIS and VOIP s from the university of Motorola in Chicago

Confidential, Marlboro, MA

QA Lead

Responsibilities:

• Responsible for writing ATM test plans, design and testing of ATM Circuits Emulation using AAL1/AAL5 traffic, Video and VOIP.
• Performed Video MPEG2, Audio and data Max throughput through a QOS controlled environment.
• Designed test plans and test cases for (CAS) DATA and VOIP used D3, D4, ESF framing and Conditional Access Systems.
• Used Hammer, Sage, Spirent Smartbits and Ameritech for performance testing.
• Generated Hammer, Ameritech and Spirent Smartbits performance traffic using signalling like R2 framing, FXS/FXO, E&M, B8ZS and AMI, Nortel MSC.
• Tested VOIP over ATM, tested channelized fraction T1 for Voice/ Data, and IPTV Mpeg Signals used quad Ethernet, UNI, AMI and OC3.
• Provisioned Virtual circuits over VPN tunnel configured OAM VC5 for alarms on circuit, used Nortel Passport switches.

Confidential, South Borough, MA

Senior IVR QA Test Engineer

Responsibilities:

• Wrote Test plans for Exxon Telephony Project using Show N Tel IVR system with Visual Basic application to access the SQL Database.
• Tested touch-tone and IVR voice commands over a fire wall using IBM Mainframe, used Enfin Smalltalk OOP to update IVR portal.
• Travelled to Exxon sites to verify the IVR connected to local PBX with multiple phone lines and connected to AS400 through Attachmate. Used Hammer, Ameritech, Sage and Spirent Smartbits for performance testing
• Acquired BT IVR

Confidential, Canton MA

Senior IVR Architect Engineer Consultant

Responsibilities:

• Designed and test IVR and GUI call Manager Telephony systems using Solaris, SCO, and HPUX Unix and GUI applications.
• Designed the Ameritech performance Voice scripts over 5 T1 ports on 2 IVRs, monitored traffic condition on Call Manager.
• Generated Confidential & Confidential Voice recognition scripts for multiple IVRs projects Like Confidential & Confidential, Developed final acceptance tests from the Engineering Specs.
• Qualified ALL IVR GUI interfaces and controls with Call Manager on Win 20000 workstation. Back-End Testing.
• Acquired 3 IVR s and one Excel 500 switch management, Used Hammer, Ameritech, Sage and Spirent Smartbits for performance testing

Confidential, Marlboro, MA

Senior Switch Test Engineer Consultant

Responsibilities:

• Created scripts like call forwarding, call transfer, returned calls, caller ID
• Populated SCCP GUI SIBS logics with ANSI protocols and sent it through 5ee switch and STP and CP.
• Connected between the end user and tested connection profile using MGTS GUI over lucent SS7 system.

Confidential

Senior IVR QA Engineer Consultant Project Lead

Responsibilities:

• Wrote test plans and tested Confidential Wireless Lottery software project systems using DEC Alpha and Sun systems in Singapore.
• Generated GUI test plans for the IVR DTMF prompts and voice recognition system for the Singapore and Swedish projects.
• Tested the EFT GUI Management interface servers connect over TCP/IP with an open Sybase server containing User name/ password.
• Customer’s information, lottery transactions, bank account information, Management and securities over Confidential Gateways and Firewall.
• Performed acceptance test plan in Singapore Confidential the customer’s site and performed a four weeks Successful deployment in Singapore.