OBJECTIVE:

• Seeking a challenging Senior QA Lead/Project Manager position, where my skills can be put to the best use.

SUMMARY

• Eleven Plus years of experience with an earned reputation for delivering critical solutions and meeting deadlines on various levels of Quality Assurance projects.
• Project Lead for Financial, Medical, Retail, Insurance clients. Expertise with Client Server and Web based applications on Windows and Unix Systems.
• Strong hands - on experience with Quality Center, CRM, SharePoint, Clarity/Open Workbench, MS Project. Developed Test plans, Test cases and Test Scripts for Automated as well as Manual Testing for various applications to ensure proper business requirement compliance.
• Worked on Project Management roles-Task assigning on Clarity, Resource Planning & Budget Management, Project planning & Status report-meetings.
• Positive orientation to expand present knowledge-base.
• Proven analyst for projects worth 2-6 million dollars. Positive attitude, Attention to Detail, Possess Strong analytical, Interpersonal and Communication skills, Problem Solving & Customer Service skills, demonstrated Strong leadership, and ability to mentor/train junior-level QA members.

TECHNICAL SKILLS

QA Tools: CRM, Cross Point, Quick Test Professional(QTP), Win RunnerSelenium, TestComplete, SoapUI and Load Runner

Test Mgmt Tools: Test Director/Quality Center, Harvest Tool for Test build management

Languages: SQL, C, TSL, JavaScript & VBScript

Operating Systems: Windows 95 /98/XP/ 2000, Windows NT 4.0, Unix, MS-DOS, Linux

Database: Oracle 8.X, DB2, MS Access 2000, SQL Server

MS-Suite: MS-Word, Excel, Visio, Outlook, Power point, MS Project and Microsoft

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

QA Project Lead

Responsibilities:

• Demonstrated consistent leadership on technology, business related strategic planning, operations, implementation process, and managing Quality Assurance and Business Teams.
• Led teams across broad technical, financial and business disciplines. Tracked progress to ensure project milestones were completed on time, budget with the desired results.
• Involved in Software Development Life Cycle (SDLC) Configuration Management and Utilized ITIL framework, creating the enterprise application, while applying Agile Scrum, Waterfall project management methodologies and Data warehousing concepts with ETL Testing.
• Configured simulation tools to enhance system testing and perform code reviews with code management tools such as Git, Jenkins and worked on BI patterns (Big Data, Informatics, Tableau) and worked on RSA Access Certification(Aveksa-SLE1 project with Security finace)
• Defined processes and tools best suited to each project and tested brokerage accounts with different investment banks and tested all concerned Brokerage accounts and worked with on-shore/off-shore resources both from a staff augmentation and managed services arrangement.
• Expert in analyzing requirement specs and responsible for developing Test Objective, Strategy, Scope, and procedures for user acceptance testing (UAT) and booked financial loans, tested on DML(Mainframe apps) coordinated release management with PMO partners for Production Checkout and Pega Implementation support and did SIT testing on Vendor product..
• Business strategist - Planned and managed multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains while implementing effective internal controls with financial data as Reference Data, Pricing, Market Data and Exposure to data management and data modeling concepts.
• Oversee multiple projects across SDLC phases, monitored workflow, planned and executed vital decisions across critical projects. Familiarity with CRM technology, Salesforce and Familiar with data architecture including data ingestion pipeline design, Hadoop Information architecture, data modeling, validating and analyzing Hadooplog files.
• Extensive experience in deriving, reviewing and analyzing technical requirements (functional and non-functional) and writing detailed Test Plans, Test Cases and Test Scripts.
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environment.

Confidential, FL

Lead SQA Analyst

Responsibilities:

• Designed and maintained QA Master Test plan, Test and Traceability Matrices and also worked on ERP projects and integration using tools such as Jenkins, GIT/Stash & JIRA.
• Experience on mentoring the new joiners with QA testing tools, product functionality/features, assigning the basic work tasks to the new comer and distributing the work-load among the team.
• Experience testing on Handheld devices, ATM’s, POS terminals, Ruby and EFT transactions, Enterprise applications with large Data-base and systems connected in vast network, hands on manual and automated testing of Data Warehouse and ETL applications with JDA-WMS.
• Prepared test cases that provides a detailed list of conditions under which the system will be tested using Real-time Active/Stand-by system environment and on cloud based PaaS environment, tested mobile apps with Digital Risk & Security team.
• Involved in Functional and Database testing of POS systems to attain 100% functional capability and customer satisfaction, Familiarity with Android Application design, tools, mobile industry experience, network configuration experience and the ability to utilize basic networking principles and documentation of FDA validated systems and 21 CFR Part 11 compliance.
• Coordinated the Defects assignment, tracking on Jira, follow-up with Development teams
• Make decisions and implement a solution from various alternatives under time pressure with full understanding of impact and identifies risk associated with the issue and solution.
• Document, analyze, and recommend process improvements and enhancements as appropriate, monitor progress with regard to schedule and delivery dates for new software releases, upgrades and Mobile systems/platforms and CMS/Cloud platforms like AEM, Drupal, Adobe, AWS.
• Tested POS-Client 5800 registers, Fujitsu, TP3K, Oracle Micros, cash register, Pinpad, gift cards, cash, credit/debit card transactions and worked with Store systems & supply chain.

Environment: Windows/XP, SQL, .Net, Oracle, SharePoint, Azure, C#, Real-time Retail transaction environment with Parallel-Processing and Active/Stand-by systems

Confidential, FL

Senior QA/BA Lead

Responsibilities:

• Performed Manual (Functionality) and Automated Testing on the AUT.
• Worked closely with build integration team, client and developers in order to perform testing activities as per schedules and Consumer portals, Mainframe, Data warehouse & Legacy Systems, and involved in ITIL, ISO 2000, SoapUI, Gatling, JMeter testing.
• Prepared test cases that provides a detailed list of conditions under which the system will be tested using QTP, Selenium, Java scripting, and experience on wireless routers, wireless/ cable domain on order provisioning and Virtual Storage Access with ACH.
• Involved in functional and database testing of website to attain 100% functional capability and customer satisfaction and worked on IEEE 829, SSRS/SQL Reporting.
• Performed browser compatibility tests on Internet Explorer, Netscape Navigator and importing and exporting data from relational database intoHadoopcluster.
• Recorded/debugged QTP scripts, TFS, cucumber with BDD, Web Services, SOAP, Git, Jenkins.
• Performed Data Driven Testing using Parameterization on automation at API level.
• Performed System Testing and Regression Testing by executing the test scripts and has knowledge of broker-dealer hierarchiesand understanding of annuities.
• Defects were tracked in Quality Center and exposure to Automation Frameworks.
• Involved in updating the Test Cases in a systematic format in order to upload them to the

Environment: Windows 2000, SQL, Unix, QTP, Java, XML, DB2, Azure, C#, Web Logic.

Confidential, FL

Senior QA Analyst

Responsibilities:

• Involved in gathering functional requirements from the Business Analysts (BA) and Coordinating the QA and BA teams to draft the Functional Requirements for each release of the Claims System and has Experience with Sterling Integrator and on EDI transitions.
• Involved in testing the Claims with Commercial payers like BlueCross BlueShield, United Health Care, AETNA and Government payers like Medicare and Medicaid.
• Involved in writing Test Plans, Test cases and responsible for designing, developing Test Plans, Use-Cases and executing Test Scripts and has experience with a SaaS environment.
• Involved in various HIS System interface formats and manipulated files in 837, 835, UB92, UB04 and HCFA 1500 and has electronic messaging experience with HL7 & 834.
• Involved in Testing HIPAA EDI Transactions, report functionality worked on EHR/EMR, Also Understands Health Risk Assessment (HRA) form to properly identify, correct errors, and Review HRA forms for errors, discrepancies and worked on Client server mainframe app testing.
• Used CRM and Cross Point as Automation Testing, Bug tracking tool, and knowledge of medical device regulations (including FDA QSRs, ISO13485, ISO14971), CAL/PM.
• Performed Functional, Regression, System Testing and EDI processes on Web services.
• Defects were reported to Developers using Cross point and after rectification from developers Regression Testing was performed including HCR, Medicare/Medicaid, Compliance, HIPPA, HealthCare Exchange (HIX).

Environment: CRM, Cross Point, Visual Basic, ASP, VB Script, XML, TOAD, MS Windows, Agile/Scrum, HTML5, CSS3, Java.