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Logistics Quality And Operational Improvement Manager Resume

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Lansdale, PA

PROFESSIONAL EXPERIENCE

Confidential, Lansdale, Pa

Logistics Quality and Operational Improvement Manager

Responsibilities:

  • Serve as primary quality liaison / contact person for warehousing and 3PL’s (Third Party Logistics) and as qualified person for internal quality matters and concerns.
  • Ensure that warehousing and 3PL providers are fully aware and understand our customer’s requirements, both internal and external.
  • Assist in the development and reporting responsibilities required for the management review including, but not limited to audit findings, customer feedback, partnership development (CoLinx) and key process indicators.
  • Manage the development and maintenance of the Internal Audit Plan and Schedule ensuring plan is prepared, audits conducted and follow - up and adequate tracking of corrective actions completed. Develop CAPA planning and tooling.
  • Support the Group Confidential Logistics Quality, Supplier and LRQA audits by auditing and performing follow up on recommendations, non-conformance and observations, to include maintaining appropriate records.
  • Development, periodic review, revision and implementation of standard operating procedures and processes. Coordinate and lead efforts with warehouse quality and Confidential Business Unit quality teams.
  • Responsible for Customer Complaints (DER) continuous improvement programs related to non-conformance resolution ensuring all identified nonconformances and corrective actions are focused in support of customer requirements and needs.

Confidential, Cressona, Pa

Quality Assurance Manager

Responsibilities:

  • Lead a team of Metallurgical, Quality Control, and Quality Assurance professionals to ensure that the business is achieving its quality goals and improvement plans.
  • Oversee the implementation of MMOG and Risk Analysis planning,
  • Directs the business technical strategy in support of market and product development and plays a major role in shaping business strategy and developing policy across the organization.
  • Management responsibility to Supply Chain and all pertinent vendors
  • Supplier Quality Management
  • Liaising with customers’ auditors and ensuring the execution of corrective action and compliance with customers’ specifications. CAPA planning.

Confidential, Pottstown, Pa

Quality Assurance Director

Responsibilities:

  • Develop, implement, communicate and maintain a quality plan to bring the company’s Quality Systems and Policies into compliance
  • Manage and maintain Jacquet’s quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods.
  • Supply Chain Responsibilities and Vendor Management
  • Supplier Quality Management
  • Liaising with customers’ auditors and ensuring the execution of corrective action and compliance with customers’ specifications.
  • Manage Quality Systems for all 5 branches of Jacquet’s Confidential operations.
  • Identify relevant quality-related training needs and deliver training.
  • Set up Kanban Inventory Systems

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