SUMMARY

• 10+ Years of experience as QA lead/Test Manager/tester on ERP (SAP, EPICOR, Workday, PeopleSoft, Oracle Merchandising Systems E - suite), Client Server and Web based applications using manual testing, automated testing and Workday QA Support .
• Handled complex projects and participating in full Software Development Life Cycle and Software testing life Cycle of ERP Projects majorly.
• Worked wif project management team on teh plan and document all teh aspect for teh projects. Work closely wif senior management to make sure that teh scope and direction of teh project is on schedule. List all teh area of teh projects that may has to lead and coordinator wif other in teh team no matter how big or small. Listing all teh projects start date and end date wif role and assign team for each of those projects. As a lead need to handle all teh documents like teh project activites, issues, open and completed testing wif teh team. Meeting, Initiation, planning, execution and closing issue if any.
• Meeting wif Clients to understand teh functional and non-functional requirements of teh project, understand teh scope of work, interact wif Client SME's for any queries.
• Extensive experience in working along wif Development teams, technology leads, project managers and plan, schedule and execute teh QA activities to meet teh project deadlines.
• Extensive experience of HCM application functionality and business process configuration.
• Experience wif configuring, testing and integrations on Workday applications.
• Experience in interacting wif business analyst, developers, and technical support and help them on Baseline requirement specifications, UML, Use cases and UAT (Business Process testing or workflow or End-to-End).
• Execute and provide thought leadership on various large scale software projects.
• Proficient at troubleshooting and infrastructure setup for testing activities.
• Define teh overall test strategy, approach & detailed test plan and review teh test cases authored by teh team.
• Implement best practices to test, identify, reproduce, and report defects.
• Good experience in analyzing changes and identifying areas of teh application to be regression tested.
• Track overall progress of execution of teh engagement and track all defect till closure.
• Consistent usage of best practices during development and review of testing process followed.
• Experience in working both independently and in a team oriented collaborative environment.
• Strong analytical and problem solving skills to understand teh business problem and provide solutions.
• Highly committed, hard worker, self-starter, fast learner, results oriented personality. Capable and willing to learn new technologies. Drives things wif high sense of Urgency and Ownership.
• Strong Project Management experience providing estimates, resource planning and project tracking, Identified and scheduled project deliverables, milestones and required tasks.
• Flexible to rapidly changing requirements/work environments while meeting project deadlines.
• TFS Admin, branching, merging, versioning control DOTNET application, scrum master, and testing application using test manger tool and Coded UI. Using multiple set of data for Data driven testing. Executed test cases in MTM, ALM 11.5, Load Runner, Selenium, QTP and also Web services using SOAPUI.
• Logged and tracked defects using Microsoft Team Foundation Server and MTM Tool.
• Deep experience and understanding of different types of testing such as Integration, Regression, UAT, Database testing, White box testing and Grey box testing and various testing methodologies.
• Performed non-functional Load testing, Stress Testing on web based applications by using Load Runner.
• Good experience on SDLC Kanban, Agile, Waterfall and Scrum models and methodologies.
• Exposure on Web automation tool like Spirateam Tool, Smart, JMeter and Test Architect testing tool.

TECHNICAL SKILLS

Business Domains: Banking, HealthCare, Oil and Gas, Energy and Retail industries

Testing Tools: Microsoft Test Manger, Quick Test Pro, UFT, Load Runner 11.5, Performance Center 11.5,CodedUI, ALM 11.5, Bugzilla, Jira, TOSCA 8.1,Test Complete tool, JMeter.

Languages: PL/SQL, ASP.NET, VB.NET, C#, C/C++, XML, HTML, Python, JavaScript

ERP: Epicor, Oracle Financials 11 (AP, AR, GL,OTC,OM), SAP (SD,MFG,HR,MM) Workday(HCM)PeopleSoft (AP,AR,GL)

Operating Systems: Windows 98/NT/2000/XP, DOS, UNIX

Servers: Team Foundation Server (TFS) Setup, Admin

Databases & Tools: MySQL, MSSQL Server 2005/2008, MS Access, Oracle, Putty, TOAD.

Reporting Tools: Crystal Reports 8.0/7.0/5.0, Data Reports, Tableau.

Software Packages: Tidal, Visio, PayCom, ADP, QuickBooks Pro, Web services

PROFESSIONAL EXPERIENCE

Confidential, Chicago-IL

Environment: Workday 27/28, ALM.

Workday QA

Responsibilities:

• Responsible for HR system implementation and BAU support essential for all Functional and Technical testing ofWorkdayapplication prior to go-live.
• Primarily working on different implementation, troubleshoot and resolving issues related by supporting and testing.
• Experienced wif Workday upgrade, workday reports and Business process steps and new features management.
• Uploading budgeted position, onetime payment and many other inbound files by EIB and verifying.
• Completed on recruiting modules which are more TEMPthan 250 test cases for Job Requisition BP’s, Job Application BP’s, Candidate Portal/Workday Career Site(s), Candidate Management- review applicant, Candidate Notifications - offer, Agency management, Background check, Hire process and onboarding.
• Includes Data Conversion testing/validation, System Testing, User Acceptance Testing, Regression Testing, End-to-End Testing, Integration, new functionality Upgrade and Report testing.
• Attending meetings wif teh client that included business requirements gathering and Analysis.
• Expertise in understand functional areas, business process, Integrations, matrix custom reports and Workday data sources and business objects. Verify and validating all approval steps.
• support of users during UAT and defect resolution. Prepare test data sets for functional testing, UAT and integration testing. Day to day support of Workday HCM, integration and reporting issues.
• Using ALM, managed teh defect life cycle wif implementation to adjustWorkdayBPs as needed as well.
• Support UAT for multiple projects, including CA and US payroll, benefits annual enrollment for Canada and 401K retirement plan. Worked closely wif internal HR/Payroll stakeholders and IT leadership to prioritize projects and tasks to ensure teh timely test all new functionality and services.
• Proactively identify and correct errors in business processes, employee data or system configuration.
• Experience in creating and reviewing Test Cases and Test Plans for User Acceptance Testing.
• Helped in troubleshooting integration issues and provided support in resolving defects.
• Supported integrations files in data validation on inbound and outbound like fidelity inbound, Charles Schwab outbound, 401k benefit plan, medical plans, dental plans, health saving account, and payroll deduction verifications.
• Validated custom report wif standard report for active employees, active employees by locations summary, onboarding status summary, worker change history, workers on leave and others.
• Created test scenarios, test cases for annual enrollment plan for Canada and executed results.
• Verify and validated teh test scenarios, test cases for ACA reporting 1095C and 1094.
• Executed all test cases for T4 form for Canada and Review results wif users.
• Making change in exiting integration file to verify updates are happening in workday system as well as in third party system. Experience in new integrations and supporting existing integrations.
• Develop testing strategies and verification scenarios along wif project Scope and Requirements documents for upgrade Workday 28. Test executed for functional area, integrations, regression and new functionality of WD 28. Data comparing wif sandbox and preview on integrations results.
• Work wif developers to perform root-cause analysis and manage defects throughout teh testing effort.
• Reviewed reports in various functional areas such as New Hires, Benefits, Compensation, Payroll and active employees.Expert in ETL(Extraction,Translation and Loading data)
• Supported teh design of new change requests along wif various project initiatives
• Has a solid understanding of core HR business practices, processes, and terminology like HRIS, Compensation, Benefits, recruiting, payroll, performance management, time and attendance.

Confidential, Houston-TX

Environment: SAP, TFS, ALM, SAP (SD, PP, HR, MM) .Net desktop applications (windows forms) and Web applications, Test Complete tool, JAVA, Web Logic, Cloud Server, Web Sphere,Visio, Telerik UI for ASP.NET, Oracle, Thick client, XML, SQL server, Oracle Enterprise Repository, Web Services WSDL and SOAPUI.

QA Lead/Test Manager

Responsibilities:

• Reviewed test plan in Daily meeting wif senior management.
• Define overall test strategy, detailed test plan, review teh test cases authored by teh team and Manage enter and exit criteria for testing phase.
• Experience in coordinating testing efforts, responsible for test deliverables, status reporting to management.
• Worked on timelines and efforts need to execute teh system testing and integrate.
• Identify business requirements, preparing AS-Is and To-Be documents and sign-off wif business users.
• Handle all teh process involved in Data Migration process from SAP to Non-SAP system, data extraction, cleansing data & logic data, upload data and post upload validations.
• Identify all applications related business process changes due to teh separation and/or cloning including changes where a supporting system
• Identify all test scenarios and scripts required to test teh clone systems end to end.
• Define data, interface dependencies and keep track of teh new requirements / change in requirements of teh Project.
• Identify batch programs required in each clone, shut down and start up procedures, and how to test teh jobs.
• Identify all teh system, application build and data dependencies for teh app.
• Design for all test phases (e.g. Integration functional, System integration, Database testing, UAT, Security, Performance, DR testing, user type testing, etc.)
• Worked on SAP HR module expertise in Time and Attendance, Travel & Expense, Payroll, kronos jobs and also wif a third party system interfaces such as ADP. (Tax update and W-2 end of year processing).
• Data validation in ADP that data has successfully loaded into target system as expected.
• Experience and excellent noledge on end-to-end transactions and mapping to middleware, integration points and target systems.
• Created integration test strategy plan, develop and modify test scenarios. Ensure all system interfaces connectivity wif SAP and Non-SAP, functional specifications are exercised as part of integration testing.
• Experience on End-to-End implementation/testing of SAP and in an integrated environment.
• Support SAP business processes wifin expert field to meet business process requirements.
• Perform day-to-day coordination of integration test activities.
• Worked on estimates for level of testing effect and resources wifin timelines.
• Manage defect prioritization, delivery, and re-test efforts across all relevant work items wif off-shore team.
• Analyze and understand requirements, architecture, technical designs and processes in order to define necessary scope of testing.
• Review integration test scripts to ensure appropriate tests are created and carried out to fully and correctly verify requirements on daily meeting.
• All test cases created in TFS, Logs defects and manage them to closure.
• Security/penetration
• Identify user roles types using teh application and different way of network testing.
• Compliance issues and risks - Vulnerability, Regulatory requirements and others.
• Confidentiality, Integrity, Autantication, Authorization availability and non-repudiation.
• Non-functional testing including security testing and performance testing.
• Infrastructure
• Identify all teh environments (dev and prod) teh applications run on.
• Configure all interfaces, scheduled jobs and batch jobs.
• Smoke testing: To ensure teh core and critical functionality of teh application is intact.
• Identify risk and gap analysis of applications and validate business processes.
• TFS (Team Foundation Server) tool used for test artifacts management and defects management.
• Executing Test case and managing a defect tracking workflow.
• ESP - Enterprise Services Platform tested using SOAPUI and Oracle Enterprise Repository
• Working on UAT (BIT), Dress rehearsal wif business (testing business workflow or End-to-End).
• Supporting end-users and troubleshooting as needed.
• Creating Virtual Machine (VM), setup for different domain, networking and security testing for varies activates. Working noledge of Active Directory, LDAP, DNS.
• Ensured appropriate level of testing is conducted, escalating problems as required and informing management if required.

Confidential, Austin-TX

Environment: Retalix 10, JIRA, Epicor 9.0, XML, EDI, ALM (Quality Center), Data Warehouse, ETL, SQL server, Basware, Kofax, Tidal, Workday (HCM 23V), PeopleSoft (AP, AR, GL), Oracle 11g DB.

QA Lead

Responsibilities:

• Prepared teh testing effort by analyzing teh requirements of project for online and mobile application.
• Prepared Estimate for project teh timelines and resources to perform all teh testing activates.
• Organize teh testing kick-off meeting and define teh strategy for web and mobile.
• Understanding teh client requirements and involved in preparing teh functional document.
• Participated in Workday implementation for HCM Compensation, Staffing model, Payroll, Time Tracking, Absence Management, Benefits and Security.Worked on all phases including fit/gap, configuration and testing.
• Extensive experience in HR modules like Organization, position, Staffing, Compensation, Security, business process, Notifications, custom reports, payroll and data conversion.
• Experience in review and analyst as needed to obtain a workable solution and wif HR Team in hiring and Termination issues and reporting.
• Created and validated all test cases for business process like position, hiring process, propose compensation, review compensation, termination, change or transfer workers, approval and many others process.
• Validated role Based Security, User Based Security, Job Based Security groups as per business requirement.
• validated new Compensation package, compensation eligibility rules, compensation plan and compensation grades.
• Verify and validated new functionality and testing as well as post production release issues.
• Coordinate wif business users for teh process and associates worker data and payroll data.Review maintains Pay Group, Payroll Period Schedules and Payroll Calendars data for testing.
• Experience on key business process related to payroll processing (me.e. deductions, calculations, Benfits, taxes, taxes exemption etc.). Validated employees detail and valid data transfers to/from payroll processing.
• Knowledge on teh business process creation of benefits Eligibility Rules based on benefits job profiles.
• Verify and validated data after creating new or modify current configuration, business process changes and teh custom reports as per requirements. Workflow is teh series of activates that are necessary to complete a business process.
• Knowledge of testing teh Epicor Point of sales application connected to Retalix application which flow thru ESB.
• Validity missing transactions, exceptions flagged as per business rule in Epicor system.
• Identify Transactions either an invalid sub-team or a store-sub-team relationship that is missing from teh Epicor Sales Audit Item Master tables.
• Validate transactions identify Epicor rejection reasons like Invalid store number, Invalid workstation number, out of balance like visa and finding root cause analysis on issues areas.
• Correct teh rows that has invalid statuses like:
• Invalid Register - create teh register, or move or delete teh data.
• Invalid Date - move teh data to a valid date or delete teh data.
• Missing transactions - wait for teh sales to be polled into teh Epicor Sales Audit.
• Review and understood Business Requirements, Functional Specifications and system design documents to validate all testable conditions. Executed both positive and negative test cases of functionality tests.
• Worked on PeopleSoft modules in AR, AP, GL, Expense and also wif a third party system interfaces such as Epicor.
• Working closely wif business partners and product owner to continue on requirements and scenarios.
• Participated in project design meetings to understand teh impact of teh changes being developed.
• Teh primary focus of teh testing to ensure accurate and timely pricing of menu items, set up of promotional items, and maintenance of product pricing, taxable items, Gift card, payment services through Tokenization, terminal using VISA, MC, EMV, AMEX and recipe information.
• Tested POS machine EDI files or XML files as web services of teh application before finally releasing it to teh field and completing teh UAT for teh clients.
• Experience wif Set up of new POS workstations for new store, all equipment’s orders, server issues, trouble shooting network issues, software POS issues, settlement issues, inventory management and DBA changes.
• Worked on integration, patch release, hot fixes and regression testing under Kanban Agile methodology.
• Report software defects and configuration problems to teh appropriate parties for resolution.
• Prepared test metrics and test status reporting.Participated in Defect and General Review meetings wif teh team members.

Confidential, Houston-TX.

Environment: UNIX, Tidal, Oracle 11, Data Warehouse, ESB, Salesforce, TOSCA, Putty, SAP, ALM 11.5, Caliber, Window8, VSTS 2012, .Net framework, C#, Web Forms, ASP.Net MVC, TFS, SQL Server, XML, Web services, SOAP UI, Load Runner, Performance Center, Confidential cloud server.

QA Lead

Responsibilities:

• Designed and executed system test plan wif test strategy, test approach, Scope, timelines and resources.
• Involved in backend Database testing using SQL statements and using ETL for Datawarehouse
• Understand backend systems, receiving data from upstream, validated data thru batches jobs and troubleshoot when needed and making sure that downstream system receive data.
• Upload all teh requirements and created test cases in ALM and also uploaded from Excel sheet
• Validated data in system by running queries in billing and trade system
• Tested numerous cycles/build of applications at all teh stages of SDLC
• Trained business in using ALM and how to log IM tickets.
• Responsible for Functionality testing, System testing, Regression testing, UAT, DR testing and working wif off-shore team. Completed load testing on web application and Scan application on security.
• Attended daily Scrum meetings and Coordinated between BA and DEV.
• Running tidal jobs and modifying script as per requirements.
• Reported status of assigned project to management including daily updates, bugs, scheduling and overall test performance
• Ensure that testing is completed to agreed standards and that business and exit criteria are met
• Designed end to end integration scenarios for business processes SalesForce.
• Review technical and architect designs documents for integration testing and to get more noledge. Salesforce user interfaces wif web services to SAP systems
• Documented requirements, test cases and defects in ALM 11.5
• Work wif business owner to establish teh set of User Acceptance Tests that will be used to determine teh success of teh requirements
• Review system defects and ensure they are adequately retested when fixed
• Performance testing by using load runner and performance Center to analysis any bottlenecks of application.
• TFS Admin, assigning role, Scrum master, creating branches, adding requirements, creating test cases, preparing reports.
• Develop test suites, test cases and expanded automation testing application. Using multiple set of data for TDD.
• Documented MTP (move to production) activities.

Confidential, Houston-TX.

Environment: PHP/Apache MySql, IE explorer 7/8, Firefox, Google Chrome, Selenium webDriver, Junit, Python, Quality Center 10. ASP.NETMVC, NodeJS, JavaScript, XML, AJAX, JMeter, JQuery, CSS, HTML, JIRA.

QA/BA Lead

Responsibilities:

• Interacted wif Clients to gather, Understand and analyze business requirements.
• Hands on experience includes analyzing requirements, preparing test plans and building appropriate test cases to validate teh functionality being built/fixed.
• Created, maintained and executed automated test cases for ecommerce web application wif TDD testing.
• Executed both positive and negative test cases of functionality and regression tests.
• Used Xpath and DOM to work wif dynamic and static objects in Selenium
• Validated sales, advance pricing rules, discounts, product bundles and inventory’s data on system.
• Navigation and graphical interfaces and teh database integrity by performing functional testing, integration testing, regression testing.
• Executed both positive and negative test cases of functionality and regression tests.
• Prepared teh Test Suite wif teh TestNG Framework based.
• Track and prepare teh report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines.
• Reported status of assigned project to management including daily updates, bugs, scheduling and overall test performance
• Created and tested scenarios for accounting team, making sure Tax on products deductions are accurate.
• Understand Database backend systems, created data and troubleshoot when needed.
• Work wif product owner and stakeholders to establish teh set of User Acceptance Tests that will be used to determine teh success of teh requirements
• Document all issues discovered during teh test cycle using defect tracking system
• Review system defects and ensure they are adequately retested when fixed.