SUMMARY

• Innovative and results - oriented software professional with leadership abilities and a broad expertise (16+ yrs. experience) in SDLC combined with the soft skills necessary to maximize the contribution of each team member and build strong relationships with stakeholders.
• Collaborative communicator continually focused on building relationships and promoting synergy across business lines and global units to drive positive change, cohesive, comprehensive business approaches and enhanced profitability.
• Expert in performing Requirements Elicitation, Analysis, Solution Assessment and Validation.
• Experience with key software development methodologies and practices - SDLC, Agile, Scrum, Feature driven and Traditional (Waterfall).
• Extensive experience (15+ yrs.) in key software architectures - Client/Server, Component-Based, N-tier, SOA, Web-Based and SaaS solutions.
• Experience working on Data Integration solutions.
• Extensive experience in Change Management and Release Management.
• Excellent knowledge and experience in Quality Assurance Management with test planning, execution and test results analysis.
• Process improvement and Documentation. Adherence to CMMI quality guidelines. ed “ of Excellence” for outstanding contribution to achieving CMMI Level 5 at an IT service delivery organization.
• Experience working on multiple domains - Finance, Insurance and Healthcare.
• Extensive experience working on Onshore-Offshore delivery model.
• Excellent communication, presentation, interpersonal and orientation skills. Worked at various multiple locations in three different countries - Australia, US and India.

TECHNICAL SKILLS

CASE and ALM Tools: TFS/VSTS, System Architect, MS Visio, Rational Rose

Database: Confidential, MS SQL Server, Sybase

ETL Tools: Informatica, SSIS

Languages: Java, .NET, SQL, JavaScript, HTML, UML

Internet Standards: XML/SOAP, HTTP/SSL, XHTML/CSS, TCP/IP

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles

Lead Technical Analyst

Responsibilities:

• Manage a large portfolio of projects throughout the project lifecycle.
• Support enterprise applications including EMR and related systems and custom applications.
• Help diverse group of stakeholders in defining and outlining the business requirements.
• Involved in the system design for custom solutions in an agile framework.
• Manage development team backlogs and sprint planning.
• Act as a liaison between the business stakeholders and the development team.
• Identify, track and manage project issues and resources, risks and action items.
• Involved in test planning, test execution and validation of quality assurance work product against the business requirements.
• Worked on complex multi-source data integration solutions.
• Identify opportunities for technology enabled process improvement.
• Led multiple change management initiatives.
• Nominated for the Morris and Mary Press Humanism .
• Delivered sessions showcasing the custom solutions at Cerner User Group 2015 (Los Angeles, CA).

Confidential

System Analyst

Responsibilities:

• Involved in the Functional Requirements Specification (FRS) and System Design documentation for multiple sub-ledger source systems - Commercial Finance, Lease Host, Retail Host and Treasury systems.
• Worked on Business Process Modeling(As-Is and To-Be Processes).
• Involved in the data analysis and modelling.
• Periodically conducted review sessions with the development team to ensure requirements are implemented and there are no knowledge gaps.
• Tested the data loads from multiple source systems into the staging interface.
• Validated the data transformations.
• Responsible for coordinating between Business, Technical teams and QA group.
• Reviewed and Signed off the Test Plan and provided technical guidance to the test analysts. Supported System Integration testing.
• Involved in Test Planning, Test Execution and Analysis and Validation of quality assurance work product against the business requirements.
• Involved in Change Management and Release Management activities.
• Identified, tracked and managed project issues and project resources, risks and action items.
• Communicating with stakeholders on a periodic basis to keep them updated with the project development.
• Managed multiple Managed File Transfer projects utilizing in-house MFT framework.
• Managed the Integration Services Portal on Sharepoint.

Confidential

Senior System Analyst

Responsibilities:

• Helping Business teams in defining and outlining the business requirements and converting those requirements into system specifications.
• Acted as a liaison between the Business teams and the development team for implementation of Multi-Car initiative.
• Involved in the Software Requirements Specification and System Design Documentation.
• Implemented enhancements and change requests and maintained the transactional Policy Processing System, which handles all insurers’ information, coverages, ratings and status tracking etc.
• Worked on analysis and modification of the existing database.
• Responsible for coordinating between various technical teams and conducting review sessions to ensure that requirements are implemented as perceived.
• Responsible for Change Management and Release Management activities.
• Supported System Integration Testing (SIT) and Regression Testing for multiple releases and provided technical guidance to the test analysts.
• Involved in test planning, execution and work product review.
• Involved in interfacing with executive management on all program related issues, changes, reporting and impacts ensuring that comprehensive information provided to all stakeholders in a timely manner.
• Effectively communicated with various stakeholders including offshore team members.

Confidential

System Analyst

Responsibilities:

• Facilitated smooth migration of the project by initiating effective Knowledge Transfer sessions with the client.
• Conducted and participated in JAD sessions with stakeholders and system users to collect the functional requirements of feasibility enhancements.
• Analyzed and documented “As is” workflows for the VPN and GSM modules.
• Worked on Functional Decomposition Documentation and Sequence Diagrams.
• After successful migration of the project, worked on multiple enhancements projects related to IRIS using Agile methodology.
• Involved in analysis and resolution of production support tickets as per the SLA.
• Worked on analysis and modification of the existing database and wrote SQL queries for manipulation of VPN and GSM data.
• Managed project issues, resources and timelines.
• Supported System testing for multiple releases and mentored the test analysts.

Confidential

Senior Software Engineer

Responsibilities:

• Worked on the Use Case documents.
• Involved in the design and development of the User Registration module and its associated process workflows
• Database analysis and modifications to the existing database for introduction of club data.
• Designed test scenarios for different user groups, reviewed test cases, signed off produced problem reports, system test logs, and test incidents reports
• Supported system integration testing and user acceptance testing.

Confidential

Team Lead

Responsibilities:

• Project Estimation
• Gathering Requirements from the Business and End users.
• Worked on Software Requirements Specification (SRS) and Use Case documentation in line with the OOAD approach.
• Worked on the Application High Level Design.
• Design of the Reporting module and its associated workflows.
• Signed-off the Test Plan and provided guidance to the testing team.
• Involved in System Integration and User Acceptance testing.

Confidential

Senior Software Engineer

Responsibilities:

• Involved in getting the requirements from the business analysts.
• Involved in development of the SCMI.
• Worked on High Level Process Flow enhancements.
• Worked on application performance tuning.
• Supported system integration and user acceptance testing for various releases.

Environment: Java, JDBC, JSP, Servlets, Struts, Eclipse, Confidential 8.1.7, Tomcat, WebLogic, Windows NT, WinCVS.

Confidential

Senior Software Engineer

Responsibilities:

• Involved in requirement gathering from the business analysts.
• Worked on the High Level Design document.
• Development of the Administration module.
• Supported System and Acceptance testing.
• Documentation related to the project.
• The project was selected for CMMi Level 5 assessment of the organization.

Environment: Java, JDBC, JSP, Servlets, Struts, XML, Eclipse, Confidential 8.1.7, WebLogic, WinCVS.

Confidential

Software Engineer

Responsibilities:

• Involved in getting the requirements from the business analysts and users and provided them with the deliverables on time.
• Design and Development of pre-payment reports generated before fee runs.
• Worked closely with the system testers in identification of various test cases.
• Supported system and user acceptance testing.
• I took additional responsibility of Release Management. I coordinated release in the System, Acceptance and Production environments.

Environment: Visual J++, Visual Basic, Sybase, MQSeries, Windows NT, VSS

Confidential

Software Engineer

Responsibilities:

• Preparation of Functional Requirements documents for different components of NewACS.
• Preparation of UTP (Unit Test Plan) for NewACS (written in Java).
• Unit testing of the NewACS using Java Testing Tool - JUnit. This involved writing stubs in Java.
• Enhancement of the vendor specific scripts in the ACS.
• Development of a monitoring system in Java.

Environment: Java, C, C++, Shell, Perl, UNIX, VSS 6.0, PVCS Bug Tracker

Software Test Analyst

Responsibilities:

• Preparing Test Cases for XMAT.
• Black box testing of XMAT.
• Preparing test shell scripts (drivers).
• Regression testing of XMAT (supported 2 releases of XMAT).

Environment: Java, C, C++, Confidential, XML, XSL, Windows NT, Adept Editor, Clearcase, PVCS Bug Tracker