SUMMARY

• Strong 13+ years of Project Management in Telecom, Credit Card Services, Auto Insurance, ecommerce, Retail and Wealth Management financial industry covering all areas of PM in entire SDLC life cycle
• A forward thinking, capable and committed Project Manager wif a proven ability to meet agreed deadlines, co - ordinate work and defined methodologies wifin a structured environment.
• Good experience in Project and Program Management
• Good experience in working in Agile and Waterfall SDLC model.
• Experience wif Salesforce, Sterling Order Management implementation
• In depth experience in QA /Testing along wif hands on experience on ALM, JIRA,UFT and CA Lisa tools
• Having first class executive leadership, interpersonal, negotiating, motivational and communicating skills and capable of providing authoritative guidance and advice to both in house and third party test.
• Experienced in Team Management and Mentoring skills wif expertise in leading teams in onsite offshore delivery model.
• Managing and monitoring teh project budget and project resources
• Experience wif scheduling, tracking, RAIDs, cost and time management, change management, and evaluation of Proof of Concept, Controls ongoing costs, schedules, resources, scope, and risks.
• Experience wif Business objects and SQL, RDBMS data base validations.
• Managed all project related activities from inception to final delivery release of teh product
• Participate in RFP's and creation of SOW's / SON for different vendors based on delivery model.
• SharePoint usage for Project tracking and deliverables approval
• Experience wif creating WBS, Project plans, RAM (resource assignment matrix), forecasting, Budgeting and Status Reports to PMO, Steering group and C Level Executives.
• Good experience in leading UI design projects for web applications and for mobile apps
• Experience in dealing wif varied business and technical clients
• Setting budgets and agreeing project time scales and deadlines wif clients.
• Holding weekly internal and external meetings on progress.
• Responsible for identifying, analyzing, measuring and managing project risks.
• Responsible for conducting procurement, development, testing and implementation.
• Conducting regular impact analysis in order to assess teh consequences of teh project deliverables on other sections of teh business.
• Single point of contact for all communications between teh customer and stakeholders.
• Managing staff to ensure that all milestones are achieved wifin teh agreed timeframes.
• Ensuring TEMPeffective quality control processes are in place to monitor deliverables produced.
• Maintaining client relationships.
• Managing integration of teh 3rd party applications wif Enterprise data warehouse(EDW)
• Can TEMPeffectively work on own initiative, as part of a team, or as teh leader of a group.
• Ability to provide leadership, motivation and strategic direction to a multifaceted team.
• Proven ability to achieve results in very high pressure environments and to keep teams motivated.
• Managing teh Enterprise Documenting Imaging using IBM software
• Collaborate wif Program Stakeholders to define & manage deliverable requirements.
• Able to manage and control projects in multiple project environments.
• Liaising wif outside IT consultants and other third party contractors to ensure projects completed on time.
• Keeping accurate administrative records of expenditure, accounting, costing and billing.
• Managing teh common access points (COMPASS) for teh client
• Assisting teh technical team in their design and development tasks.
• Producing project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources.
• Experienced in highlighting teh risks/issues in daily Production triage meetings.
• Skilled in preparing mitigation plan for encountered project risks.
• Experience in PeopleSoft v9Supply Chain(eProcurement/Purchasing/Payables)
• Good knowledge on implementation of 3rd party vendor applications like VisionPlus, Sterling-Order Management System 9.0 and Salesforce.

TECHNICAL SKILLS

Project Management: MS Project/MS Visio/SharePoint portal, Change control - Changeman, Lotus Notes

Testing Tool/Techniques: HP Quality Center (ALM), HP Quick Test Pro (QTP), ITKO LISA, TurnKey.

Databases/Languages: SQL server, Oracle, COBOL, CICS, VSAM, DB2

Technologies: Cloud Computing, XML, Web Service API, Java, .net, Mainframes

Tools/Applications/Framework/Browsers: SharePoint, Microsoft Office (Visio, Excel, Word, PowerPoint, MS Project, Primavera, Clarity), Insurance tools, Salesforce, Sterling Order Management 9.0.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Driving teh 24x7 defect war room for this huge transition program
• Publishing teh Defects related metrics on daily and weekly basis
• Coaching teh team wif Agile methodology
• Resource, Cost and Timelines estimations for teh entire release
• Publishing teh Weekly, Monthly, Quarterly and Annual status reports to C Level executives and teh Business
• Provide guidance and leadership to test teams and monitor their performance.
• Manage UAT and business resources from cross-portfolio/end to end testing
• Driving teh Defect Triage calls

Confidential

Scrum Master/PM

Responsibilities:

• Defining Project Charter and project timelines.
• Serving as Scrum Master for teh team
• Participate in Product backlog meetings and finalize on scope for current sprint
• Provide estimates to upper management
• Drive teh Sprint Backlog, Sprint Planning, Sprint Review and Sprint Retrospective meetings
• Driving teh daily scrum standup meetings
• Coaching teh team wif Agile methodology
• Managing teh SIT and UAT testing
• Lead implementation of Cloud base Salesforce application
• Defining teh infrastructure needs for teh project
• Plan for Disaster and BCP for teh project
• Publishing weekly status reports to teh PMO and Stakeholders
• Managing teh Burn-down charts for current sprint and team velocity for future estimations
• Following up any outstanding open risks / issues.
• Drive teh Daily Defect Triage meetings
• Participate in RFP's and validating SOW's/SON's for teh project
• Scheduling, tracking, RAIDs, cost management, change management, and evaluation of Proof of Concept.
• Help wif SIT UAT (User Acceptance testing) and automation implementation.
• Project teh monthly approximate budget of teh project serviced along wif forecasting.
• Owning teh Microsoft Project (MS Project) for teh release.
• Managing and monitoring teh Project Budget and forecast
• Conducting procurement, oversee and track development, testing and implementation
• Project Estimation, Resource on boarding, Onsite-Offshore co-ordination.
• Cross Team co-ordination wif development teams, Business and wif different Vendors at different locations.
• Tracking activities against teh detailed project plans.
• Organizing and facilitating Project Steering / Operating Committees meetings
• Helping client wif introducing new processes and methodology.
• Preparation of Project Summary Report

Confidential

Scrum Master / Project Manager

Responsibilities:

• Responsible for defining teh scope of project which was approx. $5m budget
• Serving as Scrum Master for teh team
• Participate in Product backlog meetings and finalize on scope for current sprint
• Driving teh daily scrum standup meetings
• Project Estimation, Resource on boarding, Onsite-Offshore co-ordination.
• POC execution planning and budgeting
• Managing teh Burn-down charts for current sprint and team velocity for future estimations
• Owning teh Microsoft Project (MS Project) for teh release.
• Weekly status reports to PMO
• UAT co-ordination wif Business users and seeking their approval
• Presenting teh accurate data for CAB and CCB for implementing teh new release
• Distribution of teh Daily/Weekly Testing status Reporting.

Confidential

Scrum Master / Project Manager

Responsibilities:

• Responsible for defining teh scope of project which was close to $10m.
• Defining Project Charter and project timelines.
• Serving as Scrum Master for teh application development team
• Participate in Product backlog meetings and finalize on scope for current sprint
• Provide estimates to upper management
• Drive teh Sprint Backlog, Sprint Planning, Sprint Review and Sprint Retrospective meetings
• Driving teh daily scrum standup meetings
• Coaching teh team wif Agile methodology
• Coordinate wif different teams in terms of hardware and operating systems requirements.
• Help wif SIT UAT (User Acceptance testing) and automation implementation.
• Project teh monthly approximate budget of teh project serviced along wif forecasting.
• Owning teh Microsoft Project (MS Project) for teh release.
• Ensuring teh project operates wifin teh data security and security standards as defined by teh organization.
• Publishing weekly status reports to teh PMO and Stakeholders
• Following up any outstanding open risks / issues
• Responsible for defining teh scope for Automation by identifying teh test cases to automate and identify teh Regression Scope for Testing.
• Roll out teh Defect Management Process and representing teh SIT team in Defect Triage calls and driving teh Daily Triage Calls.
• Approvals and Sign-offs from all teh QA testing parties.
• Preparation of Project Summary Report
• Planning for Production support and activates related to Go-Live process and teh support

Confidential

Project Manager

Responsibilities:

• Responsible for costing, estimating and planning projects.
• Preparing Project Initiation documentation.
• Maintaining and completing Project Key Performance Indicators.
• Writing detailed and summarized project progress reports.
• Tracking activities against teh detailed project plans.
• Updating project plans to include agreed changes.
• Producing accurate financial reports.
• Helping client wif introducing new processes and methodology.
• Involved in establishing teh TCOE for client
• Execution of teh test cases, logging defects in QC, issue escalations.
• Status reporting
• Identifying teh training needs and conduct various technical trainings for client

Confidential

Project Manager

Responsibilities:

• Requirements Analysis and reviews of test scenarios and test cases
• Identifying teh training needs and conduct various technical trainings
• Defect management and resolution
• Weekly status reporting to onsite PM and offshore management.