SUMMARY

• Excellent communication, collaboration, analytical, organizational, and customer service skills, working experience in SDLC, DevOps, Agile Scrum teams and using bug tracking system for issue, defect tracking submission, retesting, creating and execute test plans, test cases, test scripts.
• 5 plus years of leading experience.
• Performing functional, manual, automated, regression, smoke, acceptances tests, UI, batch, mobile, cross - browsing testing, data, business requirements, specification validation, verification, testing, review.
• Self-starter, quick learner and effective at organizing and prioritizing numerous customers, management requests within a deadline-driven environment for Client-Server Technology, Web applications, Big Data, HL7, Batch files, Legacy core clinical data, Payers Applications, Health care plans, CRM, Salesforce, Cyber Security, Identity management, Insurance, Wealth Management, HR, Financial Services.
• Working knowledge of the manual, automation testing, reporting, testing and restoring Oracle, Toad, SQL Server, MS Access, XML, J2EE, Flat Files, batch, HL7 and EDI files of X12 transactions 834, 837, 835 (other), SOAPUI, QC/HP ALM, Visio, VM, Windows OS and writing SQL queries to verify the database data. Share knowledge and providing guidance experience.

TECHNICAL SKILLS

• Windows
• Linux
• Cloud
• QTP
• QC
• HP ALM
• Jenkins
• TFS
• Jira
• MTM
• Visual Studio
• TestAnywere
• SoapUI
• API test WSDL
• XML over HTTP
• Oracle
• Toad
• SQL Server
• MySQL Query
• RedGate
• J2EE
• JSP pages web services
• Java Web based Appl. Web
• ASP.net
• Client/Server n-tire
• Selenium IDE
• Dynamic CRM
• Salesforce
• MS Office
• Visio
• MS Project
• EDI
• HL7
• Batch file
• Hadoop
• Data Synchronization
• Analytics Platforms
• Cisco
• Checkpoint
• LogMe
• VMware

PROFESSIONAL EXPERIENCE

Confidential

Sr. QA Test Engineer

Responsibilities:

• Implemented quality-assurance methodologies to ensure compliance with QA standards, federal regulations and specifications and proactively drive successful delivery by leading meetings and reporting of project testing tasks, planning, estimate and schedule test scope for assigned projects.
• Provided guidelines to the team and drive approach to establish project best practices, monitoring and evaluated project progress on an ongoing basis, resolved issues and meet deadlines.
• Provided reports and notes.
• Participated in all Agile Scrum team activities, planning, retrospective, analyzed back log and user stories.
• Defined test quality metrics, acceptance criteria’s and guidelines. Created and executed test plans, test cases and scripts. Using TFS, Jira for test cases, bugs submission, tasks, stories and managed test case repositories.
• Conducted test case reviews with Scrum team or BA to ensure test cases accurately capture functionality identified in user acceptance criteria.
• Tested in DevOps products during continuous delivery within continuous integration and continuous development.
• Conducted GUI level testing, manual and executed automation tests for mobile testing, client-application, web-based application testing, cross browsers, regression, smoke, integration, installation, configuration, enhancements, functional, data, network monitoring testing, security, User Acceptance Testing, configuration, reports, created and executed SQL queries, jobs and sprocs.
• Executed and track testing activities by demonstrating 90 % accuracies.
• Collaborated on identified issues during the testing, submitted, triaged and retested. Provided detailed reports on quality metrics, identified bugs with scenarios, created Visio process flows diagrams, demo and recommended fixes which increased team’s productivity up to 85%.
• Achieved 2-day turn on bug fixes by managing defect backlog, prioritizing defects per day, triaging and retest defects by using TFS tool, Jira and Shared Point, Wiki
• Evaluated documented mapping and provided support on testing solutions to implement new software and applications.
• Worked well on site independently, remotely or with remote teams in the US and offshore.
• Decreased test time by 35%, collaborating with Test Automation teams to plan effort for each release and executed test scripts on Jenkins, Visual Studio, MTM TFS, HP QC and Test Anywhere Automation tools on VMWare.
• Led QA testing for new system upgrade from not supported system, legacy system, migration CRM, salesforce, accounting, HR, Quarterly statements, wealth management, business analytics, cyber security and identity management testing. That increased applications and database quality up to 85 % and value of the customers and renewal contracts.
• Promoted to serve as lead QA tester, overseeing quality-assurance.
• Pinpointed previously undiscovered in old and new systems and transaction data that cleared from NFS. Tested and analyzed intersystem connectivity and data flows with Confidential and NFS clearing house. Resulting led to processing inbound/outbound transactions, data and correct workflow, improving Business Analytics prototype, correct calculations for Advisors Performance, Wealth Management, Annuities, Accounting, Reporting Applications and process and print correct Quarterly statements with 3d party vendors applications without issues. Increased quality and delivered project within timeframe.
• Onboarded internal customers for beta testing by demonstrating 40 % increasing accuracies.
• Participated in vendors meeting and contracts negotiations, provided input and suggestions Coached and mentored junior staff members. Interviewed candidates, assigned resources.

Confidential

Sr. QA Tester, Team Lead

Responsibilities:

• Recognized as ‘valuable contributor’ during the testing and project delivery on various cross-functional and non-functional health care SDLC development projects and testing for Humana, Molina, CHCP and other clients on Confidential products such as Care Advance, PCA, Payers, Administration applications, Health Care Plans, QNXT, Facets, EDI (HL7) Created test data for existing Enrollment and Claims applications. Tested browsers and mobile applications.
• Tested web based and client-server application based on SQL Server, Client Server, n-tier architecture, web based, J2EE, API, IIS. SQL jobs, data or hosted. Used 32-bit and 64-bit OS, VMware. Create manual and executed HP QC QTP ALM automated scripts for regression testing and within sprints to preventing introducing new issues.
• Participated in all Agile Scrum and waterfall team activities, analyzed user stories to determine the appropriate testing methods, scope and processes.
• Conducted test case creation, execution, reporting, and defect logging on HP QC testing tool suite for Confidential health care applications.
• Conducted created test cases reviews within Scrum to ensure test cases accurately capture functionality identified in user acceptance criteria.
• Worked directly with BA, Developers, Scrum Master/Project Manager within scrum and outside scrum to deliver a quality product to the customer.
• Introduced and applied RedGate tool knowledge and technique to compare database schemas, data and created the database synchronization scripts on upgrades for previously failed attempts for clients such as Humana, Molina and other That improved process up to 65 % and meet client’s satisfaction up to 99 %.
• Reviewed and verify functional and systemrequirements and ensured project comply with the requirements prior todeployment.
• Reviewed requirements and executed tests against BRD. Achieved testing improvement and project delivery by 89 %, met expectations and deadlines by creating matrix for test cases with pass/fail, executed manual and automation test scripts, maintaining client databases and documentation.
• Worked with 1.7 plus terabytes databases testing. Configured necessary hardware and operating environments OS to complete assigned testing.
• Owned and configured applications, webservices, IIS on 15 VM Windows testing servers. SOAPUI xml and API tested. Coordinated projects, technology and resources with internal and offshore teams.
• Promoted to team. Performed testing functionality, data, data migration, system software packages and installation for Patient Care, Payers, Provider solution, Claims and administration applications such as Facets, QNXT and Care Keys. 837 5010, Confidential EZClaim transfer file submission.
• Increased product quality and delivery by 90 % by coordinated QA activities, project planning, create test strategy, manage resources, proceeded functional, system, UAT, integration, database and UI testing. Maintained good relationship with development and business units through the entire SDLC to ensure delivery of high quality software. Submitted, escalated and retested critical defects, bugs and prioritized them.
• Conducted backend testing and writing SQL query. Created test cases and test scripts in Quality Center (QC) Executed scripts in QTP. Reduced customer defects, bugs by 80% over four quarters or 2 weeks Sprint in Agile.
• Helped to prepare, tested and manage Java web-based applications, client-server test environments, configurations in n-tier architectures for the $3MM project for a critical corporate client partnering with Microsoft Corporation on a join SQL Server test environment. Improved the QA process and product quality by providing recommendations and preventive actions
• Tested and analyze system configuration against requirement documents during implementation. Made installation processes easy on different platforms by monitoring, testing and resolving QA release install issues and monitor project schedules to ensure timelines and deliverables are met; notified management if timelines are in jeopardy

Confidential

Sr. QA Tester, Team Lead

Responsibilities:

• Provided leadership to achieve the Health care company goals in quality and policies of web-based client/server applications that led clients to renew the contracts and sign up new clients. Worked with client’s project and tested applications for BWH, Partners, New Brunswick and other hospitals and insurance companies. Lead QA team activities, managed resources and performance.
• Tested HL7real time electronic workflow submission in delimiter format in each segments identification process. Sync with company and 3d party application as ADT HL7. Mapping in Rhapsody tool to the SQL Server and Oracle Toad databases input and output workflow from real time data batch process HL7. Windows and Linux OP. Doctors and nurses used applications, criteria’s and workflow.
• Created and modified HL7 files based on segment identification, workflow and transactions.
• Participated in mapping HL 7 files in Rhapsody tool to the company databases and application needs.
• Improved database and application by backend testing on TOAD for Oracle/SQL Server and Oracle, prepared annual SQL scripts for MS/BH criteria, Payers, Health Plans. Tested Patients ICD 9/ICD 10, Acute, SA and other medical Criteria’s, electronic workflow, code transactions and applications based on criteria’s dependency
• Coordinated projects with Real Time Analytics, big data batch processing and analyzing HL 7 within ADT system in Partners Health Care company software and Confidential . Troubleshoots ADT data on our Partner company platform. Proactively drives successful delivery
• Conducted testing HL7 messages, segments, and batch records workflow review of the real-time electronic data transferring in delimiter format, uploading data using the Rhapsody tool to map the HL7 information to the MCAP database. This improved integration and the customer’s satisfaction. Tested functionality for Criteria’s, Reviews, discharge, providers, insurance and patient administration applications. Created, updated and executed test plans, test cases, scripts and reported defects on Fogbugz, IBM Rational Quality Manager for issue, defect, bug tracking tool. Tracked problems and reports on errors that are identified. Managed the defect database. Executed manual and automation scripts on WinRunner, LoadRunner and HP QC
• Provided leadership to achieve the Health care company goals in quality of web-based client/server applications that led clients to renew the contracts and sign up new clients.