SUMMARY

• me have over 10 years experience in information systems. me’m a highly qualified tester, developer and manager, my skills include development, testing, technical support, user training and application support.
• me’m experienced in integration, functional and regression testing and have worked in both a mainframe and client/server environment.
• My experience in both testing and development TEMPhas made me a valued resource in any information technology environment.Project Experience:

PROFESSIONAL EXPERIENCE

Confidential

QA Manager

Responsibilities:

• As a QA Manager for a leading web based learning services company my responsibilities included teh following:
• Managing a staff of 12 team members consisting of onshore and offshore testers
• Responsible for coordinating and conducting all functional, regression and performance testing
• Creating and executing test plans, test scripts and test strategy documentation
• Implementing QA process improvements using teh Vali Test Pro methodology
• Implementing and running QA test automation for regression testing using Compuware Test Partner
• Responsible for implementing a test case management tool Compuware QA Director
• Interfacing with development, business and technical network teams
• Responsible for creating test metrics for measurability and performance improvements
• Creating and conducting presentations for customers and upper management
• Tracking resource allocation and scheduling using Microsoft Project
• Responsible for conducting formal reviews of test scripts, test plans and use cases
• Organizing and conducting QA status meetings
• Coordinating and conducting training of QA staff on QA methodologies and teh system
• Responsible for interviewing and hiring of resources onshore and offshore

Technologies: Compuware’s QA Director and Test Partner, SQL Server, .Net Framework, ASP.net, SQL, Test Partner VBA scripting, Windows XP/2003 Server, Office XP, Internet Explorer 6.1/7.0, Netscape and Firefox

Confidential

Lead QA Engineer

Responsibilities:

• Testing their POS system using both automated and manual test methods
• Testing Confidential Online using manual and automated testing.
• Developing test scripts, test plans and outlining testing strategies
• Oversaw automation of POS system using Mercury Winrunner for regression testing
• Utilizing Mercury Test Director to develop manual test scripts and develop test metrics
• Responsible for a team of 8 contract testers
• Involved in hiring of contract resources.
• Coordinating tasks between project managers, business and development
• Undertaking formal and peer reviews of test scripts
• Assisting in teh development of a QA certification program
• Involved in developing defined QA methodology.
• Involved in interfacing with vendors for acquisition of automated tools.
• Developed QA process for requirements and design testing.
• Overseen multiple high visibility projects, which included costing, resource allocation, developing testing strategies and finalizing budget proposals.
• Developed best practices document for Mercury Test Director.
• Conducted test case reviews.
• Interface with project managers, software development directors and business directors on a regular basis
• Conduct weekly team meetings to obtain status of projects and for general questions

Technologies: Mercury Winrunner/Test Director, Lotus Notes, Fortran 77, Open VMS 8.2, Windows 2000 and TSL.

Confidential

Lead QA Engineer

Responsibilities:

• A Senior QA Engineer undertaking automation of their premier application using Rational Robot and Rational Test Manager.
• Coding in SQABasic to modify and enhance test scripts.
• Interfacing with IBM to resolve any issues with Rational Robot
• Developing automation testing strategies.
• Running automated test scripts from their premiere Web Travel tool and comparing them against production data.
• Developing test cases and testing strategies.
• Writing up defects and reviewing them
• Writing SQL to extract data and run comparisons against production.
• Developing testing processes and implementing them.
• Refining defect tracking procedures, and creating defect templates.
• Developing testing matrixes and testing metrics.
• Testing documentation and ensuring they met teh standards set by teh client.
• Developing project agreements
• Developing project plans
• Interfacing with developers and project managers.
• Developing dynamic spreadsheets utilizing Excel and Visual Basic for Applications.

Technologies: Rational Robot, SQABasic, Windows OS, Access 2000, SQL, Mainframe AS400, Lotus Notes, Microsoft Project, Quicktest, Winrunner, Excel and Visual Basic for Applications.

Confidential

Lead QA Engineer

Responsibilities:

• A QA engineer for teh testing of teh interface service that was developed to link Dynegy’s premiere online trading application to e - speed’s Trade Spark (an external trading exchange); which is another trading application.
• A QA engineer for teh automation of teh Wholesale Propane report application. My team was tasked to automate teh whole application using Winrunner.
• Coding in SQABasic to utilize teh data pool to create a comparison script allowing our team to automate this process.
• Collected weekly status reports and compiled teh information together into one large report to present to my manager.
• Testing teh requirements.
• Developing test cases from teh use cases that were given to me by teh business.
• Writing detailed test plans, outlining teh focus and objectives of teh project.
• Outlined a detailed testing strategy for my team members guiding them to test critical areas of teh application first.
• My job also included interfacing with teh developers, teh project manager teh business team and e-speed on a regular basis.
• Held weekly meetings with teh team to ensure teh testing was on track, to raise any issues/concerns and to give clear guidance.

Technologies: Winrunner, Test Director, Test Manager, Windows NT/2000/XP professional, Weblogic, API, Java, J2EE, SQL, Oracle, XML, UNIX and Access 2000.

Confidential

Responsibilities:

• Testing of various web-enabled and network applications utilizing Rational Robot.
• Responsible for a group of 5 testers.
• Creating detailed test plans for teh Smart Start and ToolKit project.
• Testing of their firewalls, routers and switches.
• Set-up testing environment, which involved creating a LAN, where we had a LINUX server, a Windows 2000 advanced server and a repository server containing all teh necessary files for Tool Kit to access to configure teh servers.
• Develop testing strategies.
• Reported issues via RQM; a defect tracking tool.
• Hold weekly status meetings and undergo annual performance reviews of team members
• Interfacing with teh developers, project managers and teh business team.
• Configuring teh testing database, by running SQL queries and refreshing teh data.
• Developing Test Reports
• Developing a testing matrix, covering all possibly OS’s and servers that we needed to cover. Matrix also covered all teh add-ons such as storage cards, controllers and extra hard drives.
• Developed quality metrics - covering teh areas such as defect type, defect removal rate, percentage of requirements verified.
• Modified DOS batch files for unattended installation of operating systems on un-configured servers.
• Assisted in teh software auditing of one of their E-commerce projects and produced recommendations for their testing approach.
• Involved in teh critical appraisal of documentation, covering test plans, statement of works, white papers and read me files.

Technologies: LINUX, Windows OS, Winrunner, Compaq Hardware, RQM, Networking, LAN, TCP/IP, Novell, Compaq Smart Start Scripting Toolkit, WinDiff.

Confidential

Responsibilities:

• Appointed as teh team lead for a major inventory and assessment project.
• Undertook web testing utilizing SQA Rational Robot.
• Manually tested functionality of web pages.
• Unit tested interfaces for teh Y2K compliance.
• Assisted in teh resolution of technical problems related to testing by setting up teh test environment, setting up files, forward date testing, and performing file compares.
• Trained end-users and Confidential to effectively use testing tools.
• Modified JCL and procedures for batch programs used in date forwarding testing.
• Wrote test plans that were utilized for major projects
• Developed batch test cases that were utilized for cross-checking when running jobs.
• Developed spreadsheets and related macros for team members to consolidate information related to teh project.
• Developed database to inventory programs that were identified during assessment.
• Analyzed and inventoried components of assigned applications.
• Prepared test plans and test cases using VALI/TEST Pro and TEST/CYCLE.
• Coordinated baseline, regression, and forward-date test runs with programmer analysts.
• Instrumented COBOL programs using teh McCabe Visual 2000 tool to provide code coverage information.
• Conducted baseline, regression, and forward-date testing of online functions within Compuware’s Hiperstation.
• Tracked application failures from detection to correction.
• Prepared testing documentation for client and internal audit review.

Technologies: IBM Mainframe, OS/390, COBOL, JCL, SYNCSORT, TSO, IBM Utilities, IMS, DB2, McCabe Visual 2000, Hiperstation, Rational Robot,VALI/TEST Pro, TEST/CYCLE, SQA and File-Aid.

Confidential

Pearl Insurance

Responsibilities:

• Obtained user requirements for an application search program.
• Developed functional specifications for teh program.
• Coded teh application.
• Developed technical documentation for application search program.
• Enhanced COBOL programs to make them Y2K compliant.
• Provided user support for Y2K testing tools.
• Repaired and upgraded applications written in JCL.Developed test plans and test cases.
• Developed a database that allowed users to input and view all hardware and software asset information.Obtained user requirements and developed a functional specification of teh database.Developed teh GUI and wrote teh code for teh database.
• Designed test plans and created test data.
• Composed all user and technical documentation for teh database.
• Administered user training of teh database.
• Enhanced an existing database that allowed users to input information regarding comprehensive company training.
• Communicated with database developers and end-users.
• Incorporated enhancements and wrote teh GUI code.
• Composed user and technical documentation.
• Developed test cases.
• Provided user training

Technologies: IBM Mainframe, MVS, Windows 95, MSExcel, OPC Scheduler, CA Verify, Comparex, Infopack, ROSCOE, Sysview, MS Word

Confidential

Technical Support

Responsibilities:

• Investigated network technologies.
• Made recommendation for teh choice of network.
• Chose consulting firm to implement teh network.
• Administered hardware upgrades to existing machinery.
• Oversaw teh installation of a local area network.
• Administered network after implementation.

Technologies: Networked PCs, Windows NT Server 4.0, Windows 95