SUMMARY

• Over Eight years of experience in commercial software development environment in Quality Assurance.
• Excellent communication and problem solving skills
• Experience in developing Test plans and Test cases
• Expertise in Functional Testing, UAT Testing, Batch Testing, Back End Testing, End to End testing, Negative Testing, System Testing and Regression Testing
• Experienced in Test Methodologies, developing and executing Test strategies and Software Development/ Release processes
• Experience in testing Web based, Client/Server, Windows, Database and Mainframe applications.

TECHNICAL SKILLS

APPLIED SKILLS: Testing Tools and Methods SQA Test Log, QTP 11, Test Director, TFS, ALM/Quality Center 11.0, MTM, Visual Studio, Jira, Pivotal Tracker, Transaction Investigation Tool, SpiraTeam, Web Administration System, MobaXterm

OPERATING SYSTEMS: Windows 98/2000, Windows XP Windows NT, Mac Os, Linux

LANGUAGES: SQL, HTML, SQA Basic

SOFTWARE TOOLS: MS Office, MS FrontPage, MS Access

INTERNET BASED APPLICATIONS: HTML, HTTP, CSSDATABASE SYSTEMS Oracle, Microsoft Access, MySQL, Microsoft SQL Server, DB2

APPLICATIONS TESTED: Mainframe, Client Server, Web Based, Windows, Silverlight, .Net, Mac OS

PROFESSIONAL EXPERIENCE

QA Analyst

Confidential, Nashville TN

Responsibilities:

• Analysing requirements and generating test cases in Qtest
• Performing POS transactions: sales, returns, refunds, exchanges
• Creating and tracking defects via Jira
• Assisting in building the regression suite and participating in regression testing

QA Test Lead

Confidential, Brentwood TN

Responsibilities:

• Planning and delegating testing for all the testers endeavors in a manual test shop
• Writing test cases/scripts
• Monitoring testing progress
• Meeting with developers and management for new development updates
• Meeting with management and PO’s, to tackle and remove testers impediments, where necessary
• Meeting regularly with QA testers for planning and updates
• Ensuring that all testable parts of the project, as applicable, are tested before deployment to Production
• Monitoring Jira for testing assignments, updates and progress
• Ensuring that all bugs are reported and assigned as appropriate, and re - tested after fixes

QA Analyst

Confidential, Nashville TN

Responsibilities:

• Participate in daily scrum meetings
• Participate in grooming, planning and retrospective meetings
• Create and update test cases in google docs
• Peer review test cases written by other team members
• Continuos integration and regression testing to intercept defects
• Use Jenkins to deploy latest development build for testing
• Once monthly late night smoke test prior to deploying to production. This is done on rotation amongst team members
• Perform multi-browser testing and execute SQL queries for database verification
• Actively contributed in the recent launch of DSM-5/ICD-10 project required for Federal Regulation compliance
• Testing and maintaining testing data in accordance with HIPPA compliance

QA Analyst

Confidential, Nashville TN

Responsibilities:

• Create test cases using SpiraTeam
• Supervise off-shore team
• Liason between off-shore team and local employees
• Testing via web GUI and POS machine
• Report and track defects via Jira
• Create and update test cases via Excel
• Regression testing prior to deploying to production
• Smoke testing on GUI and POS system pre production deployment
• Participated in daily scrum meeting with local and offshore employees via conference call

Sr. QA Analyst

Confidential, Nashville, TN

Responsibilities:

• Participate in Planning & Estimation, Grooming and Retrospective meetings.
• Deploy code to appropriate server for testing.
• Daily scum meetings
• Participated in planning and retrospective meetings
• Participated in bi-weekly demos
• Aided in the implementation of the social media linkage of in-house App
• Created test cases
• Created and tracked defects via Jira
• Simulated live customer accounts for testing purposes
• Correspond with support staff to address any customer issues that dev/qa was having difficulty reproducing

Sr. QA Manual/Automation Analyst

Confidential, Hermitage, TN

Responsibilities:

• Participated in Design and Planning meetings
• Participated in daily team meetings with off-shore team members
• Participated in daily scrum meetings with dev. team (separate from above)
• Developed High Level Scenarios based on User Stories per sprint
• Created test cases based on a breakdown of High Level Scenarios as well as User Stories
• Regression testing
• Logged defects in ALM/QC 11.0
• Created Matrix reports
• Recorded regression tests in QTP 11.0

Sr QA/UAT Analyst

Confidential, Nashville, TN

Responsibilities:

• Wrote test cases and exported to Quality Center
• Logged defects in TrackRecord
• Automation testing using QTP
• Mentored client s existing staff on current and effective manual and automated testing best practices

Sr Test Analyst

Confidential - Nashville, TN

Responsibilities:

• Manual Testing the healthcare records and communication application.
• Writing and running test cases in Quality Center
• Logging and tracking defects
• Participating in daily scrum meetings
• Participating in frequent team meetings to resolve any outstanding issues and establish a plan of action for the continuation of the project.

QA Analyst - Contract

Confidential - Nashville, TN

Responsibilities:

• Working closely with developers and other analysts in setting up the new QA department.
• Utilizing SAP, COPS and PEOPLESOFT in creating orders and having UTILIZATION migrate them into JDA.
• Manual Testing the JDA tool for effectiveness and accuracy, in line with the operations of the TMS, as required by Confidential .
• Tracking and documenting defects in HP Quality Center 10.0
• Implementing test case planning, design, documentation and implementation.
• Performing System, Regression, Integration, and UAT testing.
• Negative testing Bridgestone's internal Web based applications.
• Assisting with stabilization (as each phase draws to a close).

Sr. QA Analyst

Confidential - Alpharetta, GA

Responsibilities:

• Participating actively in setting up a testing environment and UAT environment for the project.
• Team lead for the RBCC enhancement test efforts.
• Recreated accounts to mimic real accounts & trouble shoot issues reported by card carrying customers.
• Communicated directly with clients or their in - house representatives to get further information on requirements that are not well defined.
• Tracked & documented defects using.
• Implemented test case planning, design, documentation and implementation based on Use Case methodology.
• Processed account files for testing in J-Boss Server & Mainframe applications.
• Processed transaction files for testing in J-Boss Server & Mainframe applications.
• Processed (Capital One) account files for testing in UNIX platform.
• Processed outgoing files for ALL clients in Webservices to give them details on account holders' activities.
• Ran UNIX scripts to check the server logs for errors if processed files did not get updated in the database as expected.
• Processed account files written in XML format
• Converted (RBCC) unreadable account & transaction files written in (EBCIDIC) to readable format (ASCII) using ultraedit in order to process the files.
• Provided production support to developers & end-users.
• Coordinated and participated in peer reviews for testing documents.
• Performed Data Validation on accounts with added information to avoid data corruption.
• Performed Data Validation after a migration from an old system to a new one to ensure the data contained in both systems were the same & free of corruption.
• Performed Data Validation after a migration from an old system to a new one to ensure the data contained in both systems were the same & free of corruption.