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Qa Test Engineer Resume

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SUMMARY

  • Currently Pursuing CWNA (Certified Wireless Network Administrator).
  • Currently Pursuing CCNA (Cisco Certified Network Associate).
  • 5+ years of Automation Testing using HP QuickTestPro and HP QualityCenter testing suite/Selenium/JIRA, Agile methodology and Confluence.
  • Functional knowledge of .NET programming and debugging, Java, C#, ruby on rails, PHP, VB scripting for automation coding.
  • Knowledge of Knowledge of Telecom Network and provisioning systems with an emphasis on end to end flow
  • Testing of Mobile Devices, tablets, smartphone, WiFi and ECB for Verizon Fios.
  • Trouble shouting of STB, ONT and OLT for Verizon Fios.
  • Cisco Routers & Switches Configuration, Broadband Home Routers Configuration; IPv4 and IPv6 Addressing, Subnet, Windows Server 2008 Environment, IP Addressing, Configuring Dynamic Host Configuration Protocol Server, Setting up a DHCP Server; System Integration and Security.
  • Familiar with Routing Protocols IGP (OSPG, ISIS) BGP, MPLS.
  • Agile development experience Excellent -
  • COTS implementations experience.
  • Familiar Novell, Netware, Windows NT, Windows 2000,
  • Verizon Fios & DIRECTV STBs Testing Engineer.
  • Cable/ Satellite Experience
  • Experience in testing Live Streaming/Video quality
  • Experience in testing Video On Demand/Authenticated VOD/Subscriptions
  • Experience in testing Video on TV/Desktop/Mobile devices (iOS/Android/windows) using apps
  • Experience in Testing video player controls/player overlay/closed captioning/scrubbing
  • Experience in Ad integrations with Videos Preroll / Midrolls
  • Experience in testing Geo Location based video streaming
  • MPEG 2 Transport Streams
  • Video Codecs - MPEG2, H.264
  • Basic Network Knowledge - Wireshark Captures
  • MPEG Analysis Tools - Tektronix, Sencore, Manzanita
  • VQ Tools - Video Clarity, DIRECTV STB Command Scripting Tool Experience.
  • Some RF Knowledge
  • Basic Knowledge of UNIX & Linux Servers, TCP/IP Networking in Linux, IP Subnets and Linux, IPv6 Networking in Linux, TCP/IP Configuration Files in Linux, Routing in Linux, Monitoring Network in Linux, PPP Configuring in Linux, Establishing PPP Connections in Linux.
  • Troubleshooting, Networking Fundamentals in CISCO Routers, Troubleshooting Servers, Malicious Code and Information Security,
  • Managing and Troubleshooting Networking Devices (Routers, Switches), Drivers, Local Security, and User Logon,
  • Managing and Troubleshooting Desktop Storage and Settings,
  • Install, upgrade and troubleshoot 3rd party applications, such as: PDF Readers, VPN Clients, File compression and other similar utilities
  • Ability to troubleshoot and system administration skills, coordination, system design and optimization.
  • 27 years of Experience in Information Technology as a Network Technician, Desktop Support Technician/Field Technician and IT Liaison Officer,
  • 21 Years of Experience as Security/ Liaison Officer of the Naval Forces.
  • Win XP to Vista and Win 7, Windows 8 Migration Expert.
  • Vast Professional Experience in Data Migration, Imaging, Backups, System Conversions, Upgrades and Deployment of Dell, HP, Gateway, IBM, Acer & Compaq Desktop and Laptops & IBM Servers, VPN CLIENTS Configuration, RAID.
  • Troubleshooting and Installation of Software and hardware.
  • Proficient in Virus and Spyware Removal.
  • Software: Dos, GW BASIC & Cobol Programmer, Pre Microsoft Era Software and Windows 3.1 to the Windows 7 versions, Microsoft Office 93, 97, 2000, 2003, 2007, 2010.
  • Norton Symantec Antivirus, Norton Disk Doctor, Norton Ghost, MacAfee, Avira, Avast, Kessper.
  • Familiar with Unix, Linux and IBM Servers.
  • Adobe SUITE & Corel Draw. ULead Video & Audio Editor, DOS, GWBASIC, COBOL. Microsoft Publisher, Microsoft Front Page,
  • XML. HTML, DHTML, PHP.
  • Remote Desktop Support, Computer Administrator/Management/Password Rest etc.
  • SPIRENT Testing Equip.
  • 20 Years of Technical assistance in the improving program designs and operations, Providing determination between network, hardware, and software issues, Analysis & documentation of preventative maintenance & technical processes.
  • 05 Years of Technical Writing Experience, Product Comparison,
  • Knowledge of radio frequency engineering (Qatar Naval Forces).
  • 20 Years of experience in Administrative & Management & Secretarial Affairs.
  • LANGUAGES Arabic, Persian (Farsi).

PROFESSIONAL EXPERIENCE

Confidential

QA Test Engineer

Responsibilities:

  • Performing acceptance and regression testing on Set Top Box (STB) products. product testing needs of the organization by executing to test plans based on functional and
  • Monitoring, Configuration and Troubleshooting, Performing Network Test, 5GHz and 2.5GHz; Live Video Streaming Test. Server, TRANSCODING, RAINFADE, BROWNOUT, POWER GLITCH & Client Wi-Fi Connectivity Test.
  • working closely with program management and engineering teams to identify, validate and report failures and VIDEO & BROADBAND anomalies uncovered during product testing and ensure that all failures and anomalies are corrected or disposition before product launch. Ensure that the test results are thorough and clear so that sound decision making can be achieved in relation to the functional
  • Executing End User testing to find issues that directly impact the customer in addition to tests developed based on client specification.
  • Performing logical validation process of failures prior to dissemination of information to functional groups or suppliers.
  • Identifying, analyzing, and documenting software defects and work with the software development team to troubleshoot and resolve any software/hardware issues.
  • Providing feedback on test plans and procedures developed by Test Development and End to End Systems groups for the purpose of improving accuracy, clarity and quality of documents and execution.

Confidential

QA Engineer

Responsibilities:

  • Creation of a “human” usage focused test plan of the 24x7 Data & Video service
  • TCP, UDP, DHCP, IPV6, DNS, LDAP, SNMP, installation and configuration of Linux and Solaris Operating System, DOCSIS, Packet Cable and device provisioning models.
  • Execute various Test Plans &Test Cycles each day to help capture random issues and monitor performance.
  • Manage and report on QA projects andresources, Implement QA processes JIRA/Agile & Confluence
  • Focus and report on full-lifecycle, end-to-end delivery.
  • Performing Basic UNIX, Linux and Networking Commands.
  • Agile development experience Excellent COTS implementations experience.
  • Project planning, requirement analysis.
  • Test plan and test cases development, execution and completion.
  • Project status update and result readout in Jira and Confluence.
  • Technical issues finding and resolution, customer deployment supportInteroperability testing, field support, demos and presentations to senior management and the clients.
  • SIT Wikified Oracle Reporting Database (SWORD) Test Plan Creation, Test Cases Creation, Test Step Creation, Test Cycle Creation, Entering Test Results, Test Cycle Reporting, Tracking Progress, Linking Cases and Defects, tracking Execution history per test case, Data Entry, End Test Cycle and Test Reports.

Confidential

Software Test Engineer

Responsibilities:

  • Broadband Home Routers, Linksys 4500, Netgear WR1000, Dlink Dir825, Cisco Small Business router RV-180Monitoring, Configuration and Troubleshooting, Performing Network Test, 5GHz and 2.5GHz; Live Video Streaming Test. Server & Client Wi-Fi Connectivity Test.
  • Abnormal Video(Gray Screen on Recording, Standby, Stop & Resume, Reset, Frozen Video on Recording, Standby, Stop & Resume, Reset, Black Screen on Recording, Standby, Stop & Resume, Reset, OSD) IRD Lock ups; Troubleshooting, Trick play Techniques.
  • Adding and Removing Wireless Clients & Stress Testing.
  • VAD (Video Anomalies Detection Tool)
  • Rain Fade, Brown Out Test for New Productions.
  • DRE Testing for Hotels & Multi Room Residential Facilities.
  • MRV Stress, Reset, Standby, Playlist toggle, Stress Repeating Streaming (Playlist/without Playlist).
  • DVR and VOD Recording and Playback on Daily basis.
  • Monitor, document on daily basis 576 STBs and troubleshoot any defect may occur.
  • Test and monitor on daily basis 384 STBs and 64 STBs on DRE system using MCS web interface.
  • Performing System Test & Analyze STB ALL DIRECTV Products, Using SCS Tool.
  • Test development based on DIRECTV Specifications. Signal Meter Test, Channel Change Test, RBR & HD DVR Channel & Non HD DVR Channel Test, Brownout Test Execution, Power Glitch Test Execution, and RF Signal Pull Test, Multi-switch & SWM power Cycle Test, Caller ID Test Execution, DVR Recording and Playback.
  • Identifying, analyzing and documenting software defects and work with end user testing to find issues that directly impact the customer, Strive for efficiency in performing product functionality, usability and interoperability testing according to approved test plan and test schedule.
  • Perform logical validation process of failures prior to dissemination of information to functional groups or suppliers.
  • Work with software development team to troubleshoot and resolve any software/hardware issues. Provide feedback on test plans and procedures developed by test development and end to end systems groups for the purpose of improving accuracy, clarity and quality of documents and execution.
  • Manage multiple priorities and tasks and works collaboratively within a team environment to meet aggressive goals and high quality standards.

Confidential

QA TEST Engineer for Verizon Fios Broad Band Routers

Responsibilities:

  • Performing System Integration Tests with Apple Mac Book Pro; I Phone; I Pad; Windows All Versions; LINUX Server Command; Firewall Logging, Intrusion Prevention, Detection & Logging, Parental Control; Nessus & N-map Security Testing; Home Network; DLNA and UPnP; WAN, DHCP and PPPoE; Verizon Fios VOD; LAN Configuration; Traffic Classification; WAN Configuration; Firmware, Gaming-Xbox-PS3; General Usability; MAC Filtering; Remote Administration; Set Top Box Functional.
  • Providing field support to track, replicate, and troubleshoot issues and help drive solutions, Troubleshooting OSI MODEL.
  • Conducting HP QC, HPALM Test on Broadband Home Routers.
  • TR-069, TR-143, Connected Home Devices & Monitoring
  • Providing network support in configuring and troubleshooting routers and IP protocols.
  • IP protocols and streaming media formats, (TCP/IP, DHCP, DNS, FTP, HTTP, UDP, LAN and WAN, Throughput and Latency, Routers, Switches, etc.)
  • Running System Logs; System Stress; Network Interface and Traffic Management etc. Port Scan; Port forwarding; Port Configuration; Routing; IP Address; Running Batch Files; Trouble shooting Broad Band Routers.
  • (TCP/IP, DHCP, DNS, FTP, HTTP, UDP, LAN and WAN, Throughput and Latency, Fiber-optics.
  • Window and MAC, Home Networking Products (DSL/Cable Modems, Routers, Set Top Box and 802.11 b/g/n wireless), Network Security, Moca, Wi-Fi, WAN, LAN, Configuration and testing for Windows and Unix/Linux servers.
  • Reporting issues and performing related activities such as troubleshooting, data gathering, and working with other groups and team members to resolve.
  • Analyzing requirements, write test plans, construct test beds, execute test cases and document results.
  • Participating in and/or conducting periodic status meetings with vendor and client on testing and trouble ticket status.
  • Reviewing and contributing to product documentation and manuals, requirements and design documents.
  • Establishing test setups with limited information, Home Networking Products (Broadband Routers, Set Top Box and 802.11 b/g/n wireless), Using test equipment such as spectrum analyzers, MPEG analyzers, oscilloscopes, RF signal meters, etc.
  • MoCA Experience, Experience with Video Game Consoles & Video Streaming Devices (i.e. Xbox, Sony PlayStation, Apple TV, Google TV, Roku, and Set Top Boxes).
  • Performing System Administration (backups networking, security).
  • Configuration and testing for Windows and Unix/Linux servers.
  • Electronics experience (Communication Signals and Circuits, Digital Transmission Techniques).
  • Performance analysis (load / stress testing).
  • Video experience (Digital Video Systems, Video Compression Technology, MPEG, AVC/H.264).
  • Knowledge of Video outputs & signaling.
  • DLNA, Test Automation (Scripting, VSS).
  • Video experience (Digital Video Systems, Video Compression Technology, MPEG).
  • Electronics experience (Communication Signals and Circuits, Digital Transmission Techniques).

Confidential

Lead Tech. For Desktop Support

Responsibilities:

  • Maintaining Computer and End Users Accounts, assigning Password & data access Restriction to Officers & Other ranks.
  • Network and Hardware support for Directorate of Admin & Personal in the Qatar Naval Forces.
  • Supervisor for Installation of Hardware, PC Repair and Software of All the PCs of Naval Headquarters since 1986-2007.
  • Data backup, Migration and Imaging & Recovery operator for PCs since 1989-2007.
  • Assist various departments of Qatar Naval Forces to install, Upgrade, modify, and make repairs to computer, Laptops, Laser and Inkjet Printers, hardware and software systems.
  • Provided technical assistance and training to system users in Arabic and English.
  • Immediate response to client's tickets/inquiries concerning systems operation; diagnoses system hardware, software, and operator problems; and performed remedial actions to correct problems based on knowledge of system operation.
  • Install hardware and peripheral components, such as monitors, keyboards, printers, and disk drives on user's premises, following design or installation specifications.
  • Installing specified software packages, such as operating systems, word processing, or spreadsheet programs and Naval Application Software to computer.
  • Entered commands and observes system functions to verify correct system operation.
  • Instructed user in use of equipment, software, and manuals.
  • Replaced defective or inadequate software packages. Refer major hardware problems to service personnel for correction.
  • Virus and Spyware Removal for all Naval Headquarters’ PCs
  • Entering Personal Data for employees for the GHQ of the Qatar Armed Forces.
  • Preparing Internal stores related documents On Avantus Logistic System.
  • Worked with Lotus & Excel spreadsheets to keep records and prepare reports.
  • Preparing Power Point Slides for Qatari Naval Ships & Boats and International Navy Ships visiting Qatar Naval Forces.

TECHNICAL SKILLS

  • 23 Years of Experience in Deploying Desktop PCs and Laptops using Imaging Software Symantec Ghost & Others.
  • Troubleshooting Hardware and Software via Call Center and Field Visits.
  • Data Migration and Data Recovery
  • Configuration and Software/Hardware Setup
  • Basic Hardware Repairs on Notebooks, PCs, Inkjet & Laser Printers.
  • Hardware and Software Installation, Configuration & Troubleshooting Dell, Gateway, HP, Acer, IBM & Commodore machines
  • TCP/IP Configuration
  • Web Designing and Graphic Designer since 2001
  • AES Word Processors, Word Star, Word Perfect
  • Worked on Main Frame and Mini Frame, LAN & WAN PCs of the Qatar Armed Forces
  • Worked on the Avantus Logistic System developed by Vosper Thorny Croft (UK) for Qatar Naval Forces.
  • Software Pre Microsoft Era Software and Windows 3.1 to the Windows 7 versions
  • Microsoft Office 93, 97, 2000, 2003, 2007.
  • Norton Antivirus, Norton Disk Doctor, Norton Ghost
  • MacAfee, Avira, Avast, Kessper,
  • Adobe Products & Corel Draw.
  • ULead Video & Audio Editor
  • DOS, GWBASIC, COBOL. Microsoft Publisher, Microsoft Front Page, HTML, DHTML

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