PROFESSIONAL EXPERIENCE:

• Over Nine years of QA software testing with full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault - free audits.
• In-depth knowledge of all phases of Software Development Life Cycle (SDLC) with concentration on development of Test plans/ Test Strategy, Test cases, Test Environment and Data Preparation.
• Involved in Task breakdown, defining Test Approach, Task allocation, Planning, Execution, Delivery, Preparing RTM, design walkthroughs and estimations for complex test requirements
• Backed by strong credentials including a computer science degree, advanced command of various testing suites, agile methodologies, monitoring and database tools
• Focused on delivering and maintaining customer satisfaction along with the ability to find solutions to business problems and communicate effectively with Business Clients & Technical Teams.

TECHNICAL SKILLS:

• SQA Testing & Methodologies
• Test Plans, Cases & Processes
• Functional Requirements
• Scripting & Documentation
• Exploratory Testing
• Regression & Negative Testing
• UI & Compatibility Testing
• Data Interface & Migration Testing
• Data Testing- SQL, ORACLE
• Salesforce
• Defect / Bug Tracking
• Test Strategies & Coverage
• Charles Proxy
• Quality Center
• Excel- Functions/ Macros

PROFESSIONAL EXPERIENCE

Confidential, NJ

QA Lead

Responsibilities:

• Worked on Charles proxy to monitor/test ads on NBC brands
• Coordinated with the IT/ business and offshore and actively worked to achieve resolution and provide 100% support
• Work as the test lead for a major NBC brand

Confidential, NJ

UAT Lead

Responsibilities:

• Served as a key member of software development team as the lead UAT tester on development projects for Mobile First Mobile app. Supervise a five-member software testing team in developing and implementing quality-assurance and quality-control methodologies to ensure compliance with QA standards, rules and customer specifications.
• Conducted formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules and potential issues. Leveraged developer background to communicate effectively with software design team, quickly gaining their respect and becoming a valued, “go-to” team member on challenging test cases.
• Performed test coverage activities to ensure all the requirements are captured in the script
• Planned testing for each Sprints- Created test schedules, test estimates, test strategy, test environment and test documents
• Provided to managers and business partners on various technical issues as needed.
• Participated in the defect triage to discuss defects with developers, assign the severity and priority of defects and track it till the closure of defects
• Created various test reports- test summary report, test execution, defect and report it to the management weekly.
• Update project related processes like- RTM(Requirement Traceability matrix), and Change log
• Intensive experience in different telecom applications including mobile apps, .com, POS, desktop applications.
• Validation on numerous devices- iOS, Android, Legacy.
• Coordinated with the IT/ business and actively worked to achieve the resolution of complex issues
• Quickly learned the processes and gained client and senior management’s confidence to tackle mission critical projects/ tasks

Confidential, New York City, NY

QA Lead / Business Analyst

Responsibilities:

• Created and executed software test plans, cases and scripts
• Gather and analyze the business requirements for Workers Compensation & Business Owners Program Line of Business
• Responsible for Prioritization of Requirements, Elaboration, Documentation and Sign offs
• Create the functional requirement document and prototype in Axuretool.
• Worked closely with Product Owners in enhancing the Product Backlog, identifying and creating user stories; assisted in consolidating the sizing estimates
• Maintained existing data migration program for upgrades and enhancements.
• Performed mandatory checks on the database for the data consistency and integrity.
• Utilized existing data scripts and processes.

Environment: Windows, Microsoft Office (Word, Powerpoint, Visio, Excel), JIRA, Redmine, AxureTool, Java, Oracle, ICD, ICM, XML

Confidential

Quality Analyst

Responsibilities:

• Analyzed functional and business requirements to develop detailed test plan
• Closely interacted with Business Analysts to understand requirements and business processes.
• Created the Test Strategy document and identified the test scenarios and wrote test cases for the enhancements and data preparation activities
• Wrote SQL queries to perform various database validation.
• Performed data cleansing enrichment and mapping tasks
• Managed and maintained testing artifacts in Quality centre.
• Involved in Positive testing, Negative testing, and Cross browser testing.
• RTM preparation, defect management and other coordination activities
• Defect management calls/meetings with the stake holders to resolve the issues related to defect fixes.

Environment: QC, SQL Server, Microsoft Office ((Word, Powerpoint, Visio, Excel), Sharepoint, XML

Confidential

Quality Analyst

Responsibilities:

• Excelled in finding, documenting and reporting bugs,errors, interoperability flaws and other issues within custom software applications developed for Bank of America’s global user base.
• Demonstrated methodical, detail-oriented and thorough approachto all assignments while adhering to compressed timelines. Complete all assignments on schedule.
• Consistently recognized for excellent problem-solving and analytical skillsby programmers, project managers and supervisors.

Environment: Salesforce, AS 400, QC, Oracle

Confidential

Quality Analyst

Responsibilities:

• Writing and executing test scripts using QTP
• Enhancements to the automation test scripts for any new functionality introduced
• Worked on fixing defects, implementing the enhancements and updating the documents accordingly
• Execution and maintenance of Automated Test Scripts for Regression testingGathered requirements for testing by analyzing BRDs, use cases and business process documents.
• Developed test cases after analyzing the specifications.
• Created test plan in coordination with testing lead and created test scenarios based on business requirements.
• Environment set up and test data preparation for positive and negative testing.
• Performed backend testing using SQL queries.
• Handled Test execution independently which includes SIT(System Integration Testing) and Regression testing, defect logging and tracking to closure
• Created traceability matrix to find the missing functionalities.
• Communicated with business analyst for change request if desired by them for improving the usability of the application.
• Reported bugs based on the severity and priority and followed up to closure.

Environment: QC, QTP, DB2, XML