SUMMARY

• Accomplished QA professional with 12 years of progressive experience and proven record of significant, successful contribution in quality management, project management, process improvement, business analysis/evaluation, software - development life cycle methodologies, vendor management, processes, standards, and systems in a wide range of organizations.

TECHNICAL SKILLS

Testing Tools: HP Quality Center (9.2 & 10.0), HP ALM, HP QTP (9.2 & 10.0), SELENIUM, SOAPUI, AQT (9.1), JIRA

Applications: SALESFORCE, PEGA, STERLING, SAP, TIBCO, CSG & AMDOCs DDP BILLING, MULESOFT

Testing Methodologies: V-Model, Agile and Waterfall

Testing Types: Functional Testing, System Integration Testing, ETL Testing, Regression Testing, Database Testing, Sanity Testing, Smoke Testing, User Acceptance Testing, Automation Testing, GUI Testing, E2E Testing

Project Management: Microsoft Project, Microsoft Office, Microsoft Visio

Repository Tools: SharePoint, Team Foundation Server, JIRA, Confluence

Mainframes: BOSS, COIN, MBNA IS

Database: Oracle 11g, Sybase, SQL Developer

PROFESSIONAL EXPERIENCE

QA Manager

Confidential

Responsibilities:

• Design Master Test plans containing test approach, testing strategies, resource utilization plan, testing risk and appropriate contingency plan to mitigate it.
• Define areas for manual and Automation regression suite to provide less manual testing effort and provide benefit to the management in terms of reducing timeline and budget of saving.
• Manage QA team of 30+ members, including mentoring, managing workload priorities, measuring staff performance and promoting professional development.
• Manage financial controls and systems for recording, monitoring, forecasting and budgeting of all project expenditure
• Managing vendor relationships, ensuring that maximum benefit is achieved through partnership arrangements
• Experience in designing test strategy, test plan, test case & test data review and leading release post-mortem efforts.
• Manage overall releasequality and ensures that Release Management processes are followed and exit/entrance criteria are met.
• Manage Test execution for various testing phases such as Integrated System Test (IST), Regression (Manual & Automation), User Acceptance Test (UAT) and Production Checkout.
• Progress Reporting - Test planning, execution,Qualitymetrics, and Dashboard updates
• Defect Management - Chairing daily defect triage, prioritization of defects (with business partner input) and producing defect status reports.
• Plan, execute and monitor test ranging from functional and business acceptance test to regression tests.
• Manage test automation regression suite using tools from HP (QTP and QC/ALM).
• Manage onsite and offshore QA (manual & automation) teams for multiple LOBs.
• Design automation project plan, scope, schedule and manage tests within the automation framework and its improvements

QA Manager

Confidential

Responsibilities:

• Design Master Test plans containing test approach, testing strategies, resource utilization plan, testing risk and appropriate contingency plan to mitigate it.
• Define areas for manual and Automation regression suite to provide less manual testing effort and provide benefit to the management in terms of reducing timeline and budget of saving.
• Manage QA team of 25+ members, including mentoring, managing workload priorities, measuring staff performance and promoting professional development.
• Experience in designing test strategy, test plan, test case & test data review and leading release post-mortem efforts.
• Manage overall releasequality and ensures that Release Management processes are followed and exit/entrance criteria are met.
• Manage Test execution for various testing phases such as Integrated System Test (IST), Regression (Manual & Automation), User Acceptance Test (UAT) and Production Checkout.
• Onsite co-ordination with the offshore QA team
• Conduct training, Knowledge transition and application walk through for the offshore team
• Participate with Client Business Analysts, End user to discuss the new requirements, enhancements to application features
• Plan and estimate the new test cases to be incorporated into the regression suite
• Forge a strong relationship with the Business Analysis team
• Ensure BA reviews for the test scenarios and test cases.
• Optimize the test automation scripts and update the regression suite.
• Batch run creation and status reporting for the developed scripts.

QA Lead

Confidential

Responsibilities:

• Ensured that teams followed test processes through SDLC and provided reports to managers.
• Contributed QA part of the consolidated project plans.
• Maintained Traceability matrix and manual tests in HP QC/ALM.
• Managed relationship between the QA team, on-shore development team and the business stakeholder.
• Conducted test readiness reviews incorporating environments, code drop, test bed creation.
• Budget estimated for testing releases and resource forecast and resource utilization plans.
• Designed effective work packets, task allocations and tracking for the team ensuring full utilization.
• Analyze Requirements and Specification from a testing perspective
• Create, execute and verify Test Cases and report Bugs
• Manage and prioritize workload; escalate conflicting schedules to Manager
• Translated use cases and business requirement into user acceptance test cases.
• Managed onsite and offshore QA teams.
• Managed automation plan, scope, schedule and optimization of tests within the framework and its improvements.