SUMMARY

• Around 12 years of solid professional experience relevant to Software Development Life Cycle and Business Management.
• Backed by strong academic & professional credentials in Business & Computer Science.
• Solid experience in leading a team as a Scrum Master and as Supporting Product Owner.
• Ability to coach, consult, coordinate & mentor team members to halp them achieve their regular tasks & overall goals.
• Strong working experience under the umbrella of different Software Development Methodologies like Waterfall, Scrum, Kanban, and SAFe.
• Work with teams to remove their impediments and make sure teams’ achieves their sprint level and program level objectives.
• Represent the team during sprint review and as well as to present features’ demonstrations (completed in the sprint) to the stakeholders.
• Keeping the project stakeholders’ up - to-date on how well the team is achieving sprint level and project level objectives.
• Protecting the team from interferences and halp them remain focused on achieving expected results.
• Reviewing schedules and adjusting accordingly to ensure deliverables are met.
• Contributing to the Product Vision via regularly refining the Product backlog by keeping in touch with the stakeholders.
• Drive iteration goals via pulling relevant stories in Sprint Backlog and prioritizing them accordingly.
• Diversified experience in Leading Teams, Leading Testing Efforts, QA Analysis, QA Coordination, Test Cases design and testing of software applications.
• Able to bridge the gap between business and technical perspectives to advance sprint and project level goals.
• Demonstrated flexibility & ability to manage multiple projects and to motivate team members and create a positive working environment.
• Experience in developing and executingTest Plans & Test Scenariosrespectivelybased on the Requirements / Use-Cases / PBIs (Product Back Log items) / SDDs (Software Design Documents) using test management tools.
• Experience in different types of testing likeExploratory testing, Smoke/Sanity Testing, Feature testing, Transformation Scripts testing, UI Testing, Integration Testing, Black Box Testing, Database/Back-End Testing, Regression Testing, End-2-End Testing, UAT (User Acceptance Testing) etc.
• Extensively involved in testing software applications and reporting defects.
• Experienced with TFS (Team Foundation Server), SAP (for documentation), MS Test Manager, ALM (Application Lifecycle Management), Quality Center, Requisite Pro, RQM (Rational Quality Manager), Clear Quest etc.
• Well experienced in Query Writing (SQL).
• Experience with SQL Server/Oracle SQL Developer.
• Hands on experience with PC Applications mainlyMS Office (Access, Word, Power Point, Excel), SharePoint etc.
• Strong Internet Searching Techniques.
• Adequate public speaking, presentational skills & report writing capabilities.
• Able to plan and manage time effectively in order to meet deadlines and ability to perform under tight schedule.
• Strong analytical and problem solving skills.
• Excellent written & verbal communication skills including ability to communicate effectively at all levels of organization.
• Adaptable to work both as a team member as well as independent.
• Self-motivated and willing to do wat it takes to get the job done.

TECHNICAL SKILLS

• SQL Server
• MS Office
• Access
• Word
• Power Point
• Excel
• SharePoint

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master, Software Quality Engineer & Supporting Product Owner

Responsibilities:

• Lead the scrum team as a Scrum Master in addition to effectively performing the role of Software Quality Engineer.
• To make sure acceptance criteria for the work items are clear and testable.
• To work with team, to remove their impediments and make sure team achieves their sprint level and program level objectives.
• Conduct daily stand-ups & retrospectives and as well as assist in grooming and planning meetings.
• To represent the team during sprint review and as well as to present features’ demonstrations (completed in the sprint) to the stakeholders.
• To make sure that team members communicate and work together effectively and deliver on commitments.
• Protect the team from interferences and halp them remain focused on achieving expected results.
• To halp the team in appreciating the difference of opinion and facilitate them to a consensus which is considered to be the best solution to the problem in hand and thereby avoiding unnecessary conflicts that may limit team performance.
• To make sure that all team members are engaged actively and effectively in getting the sprint objectives done.
• To work with other scrum masters / teams in case of any dependency.
• Encourage team to check-in code changes frequently to the trunk as part of the continuous integration strategy.
• To keep the project stakeholders’ up-to-date on how well the team is achieving sprint level and project level objectives.
• To work with system’s team to get the latest builds and keep the testing & development going.
• To meet with Scrum Masters, Product Owners, Project Managers to generate ideas how to improve systems & processes.
• To communicate effectively at all levels of the organization including with project managers and stakeholders.
• Contribute to the Product Vision via regularly refining the Product backlog by keeping in touch with the stakeholders.
• Elicit stories’ acceptance criteria with team during backlog refinement sessions & be in agreement on definition of done.
• Drive iteration goals via pulling relevant stories in Sprint Backlog and prioritizing them accordingly.
• Be available to the team to answer any questions or concerns regarding requirements, wireframes etc.
• Participate in environment scheduling and defect review meetings as and when needed.
• To halp the business analyst / product owner in terms of requirements’ refinement.
• To review Gherkin scenarios and give feedback for improvement so that proper automated tests are written.
• To perform different types of testing likeExploratory testing, Smoke/Sanity Testing, Feature testing, Transformation Scripts testing, UI Testing, Integration Testing, Back-End Testing, Regression Testing, End-2-End Testing, UAT (User Acceptance Testing) and thereby making sure that application works as intended and is able to meet customer’s needs.
• To involve all team members to generate ideas and share testing scenarios amongst each other so that all members are aware wat is expected of them and the application later on gets tested thoroughly.
• To act as a gatekeeper for software quality and ensuring only highest quality code made it to production.
• To verify that software applications are coded as per the specifications.
• To report bugs and work with developers to fix the issues.
• Once the code is integrated, perform end-to-end integration testing to make sure code is still working as expected.
• Creating & executing test plans & test cases (based off of requirements, use-cases, design documents, discussions etc) and as well as doing defect logging, tracking and work towards its resolution.
• To test not only the acceptance criteria or the feature under consideration but to also has a bigger picture in mind that how this particular functionality / feature fits into the whole software application and tan also perform relevant testing from that perspective too, so that other application modules / features kept working in harmony as expected.
• If the feature is going internationally tan to make sure that the application has all the UI translations available relevant to where it is going to be launched.
• To fully support the scrum team by contributing from the very inception of the feature till the delivery to the customer, thereby working through the complete agile development process.
• To complete work within deadlines and making sure features gets completely done according to the definition of done.

Confidential

Project Test Lead / Consultant

Responsibilities:

• Worked intensively with business analysts and development team to build a new system application successfully.
• Engaged in the full testing cycle from project requirements till UAT.
• Worked as a Testing Lead contact for the Business, Development & Quality Assurance Teams.
• Discussed regular project status with the stakeholders.
• Coordinated UAT with key business users.
• Participated in Requirement Walkthroughs and Defect Report Meetings periodically.
• Helped business analysts in terms of requirements’ refinement.
• Developed test cases by analyzing and compiling data specific to the scope of the test and performed test executions.
• Communicated effectively at all levels of the organization including senior staff members and project sponsors.
• Coached, consulted and mentored team members on complex system functionality.
• Analyzed and researched test results based on defined specifications to ensure application functionality, requirements, and business value are met.
• Conducted peer reviews for test documentation.
• Wrote and executed test plans, test cases, estimated test efforts, and tracked quality metrics for various releases.
• Ensured appropriate coverage of application functionality in the various test plans and test cases.
• Ensured standards and processes are followed and met.
• Designed, developed, and implemented end to end application life cycle tests.
• Tracked changes in existing requirements / new requirements that were introduced in the Project.
• Examination of application defects and classification based on severity.
• Involved inQA planningfor releases and giving projected estimates and allocating resources.
• Worked with other members of the team to improve processes, tools, methods, effectiveness and efficiency.
• Ensured customer's needs are being met per functional specifications.
• Communicated products defects to development, report defects using defect-tracking tool and verified bug fixes and performed User Acceptance Testing and Regression Testing when changes are introduced.
• Interacted with Business Analysts to get the test cases / test scenarios validated.

Confidential

Relationship Manager

Responsibilities:

• Managed a huge &active portfolio of clients while accommodating regular addition of new clients as well.
• Brought customers on the common platform by discussing with them a number of bank’s products & services, thereby made them understand how these facilities can be customized as per their requirements & finally to negotiate with them on pricing, repayment criteria, tenor of the facilities & security structure.
• Made detailed CMs (Credit Memos) discussing background of the client, its nature of products & services, financial position & future prospects. CMs also included comprehensive industry analysis, thorough assessment of the charge report & credit worthiness report, detailed account review in view of the past track record. Above all prudently structured limits & aligning proposed securities to mitigate the risk.
• Got approvals of the proposed CMs / inter office memos from corresponding authorities.
• Also obtained abrupt approvals as & when required.
• Made sure that financing & security documents are made as per the approval & credit facilities are ready to be disbursed / utilized after proper execution of all the legal documents.
• Communicated with clients on regular basis to resolve their routine banking operations’ concerns by keeping in touch with various divisions including corporate branch, credit management group & finance.

Confidential

Assistant Relationship Manager

Responsibilities:

• Managed an independent portfolio of Clients.
• Identified potential sectors & subsequently identifying clients within those sectors having banking facilities’ requirements.
• Met with potential clients & assess their fund-based & non-fund based requirements.
• Brought customers on the common platform by discussing with them a number of bank’s products & services, thereby made them understand how these facilities can be customized as per their requirements & finally to negotiate with them on pricing, repayment criteria, tenor of the facilities & security structure.
• Made detailed CLPs (Credit Line Proposals) discussing background of the client, its nature of products & services, financial position & future prospects. CLP also includes comprehensive industry analysis, thorough assessment of the charge report & credit worthiness report, detailed account review in view of the past track record. Above all prudently structuring limits & aligning proposed securities to mitigate the risk.
• Got approvals of the proposed CLPs from corresponding authorities.
• Pursued clients to utilize facilities as per their commitment once all legalities has been completed.
• Communicated with clients on regular basis to resolve their routine banking operations’ concerns by keeping in touch with various divisions including trade, credit administration, treasury, finance & operations.
• Extensively gathered requirements from all users, experts, and key personnel.
• Developed and maintained productive working relationships with clients.

Confidential

Associate

Responsibilities:

• Ensured credit limits are placed in the system as per the security compliance certificate/document deferral note.
• Dropped, restored& moved credit lines on just in time basis keeping an eye on the approved credit application.
• Ensured overdraft rates are properly calculated & updated in the system on regular basis.
• Ensured long term & money market loans are disbursed/repriced on timely basis.
• Ensured that all reports e.g. interest overdue report, loan maturity report etc are prepared internally & circulated to the respective stakeholders in a timely manner.
• Ensured all queries emanating from Client Relationship Dept. are immediately attended & resolved promptly.
• Maintained robust working relationship with client relationship, treasury, information technology, trade, audit & operations teams.
• Ensured satisfactory rating during internal & external audits.
• Thoroughly understood internal client’s requirements/needs.
• Provided procedural support for UAT (User Acceptance Testing).
• Managed a portfolio of highly active clients while accommodating regular addition of new clients as well.

Confidential

Management Associate

Responsibilities:

• Analyzed viability of credit applications & thereby made recommendations (brief reports) for onward submission to corresponding credit authority chain for final decision making (i.e. credit acceptance/denial).
• Thoroughly understood client’s banking facilities needs by assessing client’s nature of business, ownership type, market reputation, projects in pipeline, financial statements & other related factors.
• Assessed securities/collaterals to cover bank’s exposure with sufficient margin.
• Reviewed client’s utilization of facilities, business generated, adjustment of loans, future business commitments, deposits maintained, credit information report, past relationship & conduct of business with other banks to predict client’s overall future stability.
• Coordinated with the branches to get additional feedback necessary for evaluating credit applications.
• Accumulated industry (sector) information & judging client’s position in its ambit.
• Recommended structuring/re-structuring credit limits based on above information &/or formulating/re-formulating repayment schedules.
• Confirmed compliance of state bank’s prudential regulations, implementing bank’s credit policies & procedures.
• Worked closely with project stakeholders and staff to understand the requirements and specifications.
• Performed SWOT Analysis and Cost/Benefit Analysis.
• Gathered, synthesized and prioritized requirements using interviews and documents analysis.