SUMMARY:

• Manager with broad technical and management expertise in software quality. Department management, advancing agile adoption and practices, and project management, experienced leading distributed multicultural teams, and managing change, at both Fortune 500 and startup companies. Record of succeeding through influence with internal and external partners.
• Agile adoption and management (Certified Scrum Master)
• Adept at maturing projects/groups to improve quality, delivery
• Test environment and automation framework creation
• Ability to communicate with all levels of management
• Sprint process oversite and tracking
• Scrum process adoption and coaching,
• Requirements analysis
• Talent management, coaching & mentoring
• Onshore/offshore team formation & management
• Vendor relationship management
• Software application and security test strategy creation
• Budget development and forecasts

PROFESSIONAL EXPERIENCE

PHP, Selenium Web Driver

Confidential, OH

Responsibilities:

• Assisted management and engineers in agile (SCRUM) adoption and specific ScrumMaster practices and metrics.
• Worked with engineers on Scrum process (user story creation, story point estimating, sprint planning, Reviews and Retrospectives), and test automation issues.
• Assisted quality assurance manager on test process development.

Environment: Linux, Java/JavaScript/AJAX, Cucumber, Watir, GIT, Jenkins, Puppet labs, Mantis, Rally.

Confidential

Director Software Quality

Responsibilities:

• Management of three test teams, capital and expense budgets creation and management. Adoption of Agile methods and coaching of team in scrum environment.
• ScrumMaster activities using BDD based user story creation methods. Oversaw multiple Scrum teams). Scrum cctivities included story point estimating, daily standup, retrospectives and sprint planning. Improved test and automation methodologies.
• Lead on project to update and implement SDLC processes and coached test teams on BDD test during sprints working to reduce story validation cycle time by 25%, and increase sprint predictability.
• Established offshore test teams and implemented formal test processes adding test coverage for performance, 3rd. party Web services (via SOAP and REST interfaces), security (OWASP, SANS threats), and failover.
• Established tracking of test activities and Sprint progress using TFS and HP systems and burndown/burnup charts). Improved UI uniformity through UI guidelines document creation with Product Owners.
• Results include: improved team, agile adoption, better test coverage, Security flaw detection, shorter test cycle.

Environment: AnsibleHTML, CSS, AJAX, SOAP/REST, MSSQL, TFS for agile task management, HP ALM, QTP, Groovy, SoapUI Silk Performer, Selenium, application security tools.

Confidential

Test Manager

Responsibilities:

• Managed of multiple onshore/offshore teams (US - India). Initiated participation of test teams in Scrum methods activities, involvement in standups, retrospectives, definition of done,)
• Increased test automation and implemented test process improvement procedures. Use of Jira/Greenhopper for bug and Sprint burndown tracking.
• Results include improved test process, Decreased test time via automation and security testing of SaaS apps.

Environment: .Net, Linux, HTML, Selenium, Jira, Confluence GreenHopper, Hudson, MS SQL, IIS server software.

Confidential

Test management

Responsibilities:

• Defined test process oversaw test case creation, cutover planning and development of UAT plan. Managed test tracking and defect management process, cutover planning, UAT testing, business workflow testing.

Environment: Biztalk, PeopleSoft, Intel servers, IBM mainframe. Jira, GreenHopper, Selenium, Kanban method

Confidential, CA

Director Software Quality

Responsibilities:

• Responsible for functional validation of wireless traffic encryption security product. And introducing Scrum process to test teams. Managed onshore &offshore quality and build/release personnel and test systems.
• Managed testing of system, features, encryption/decryption, and performance. Improved automation environment
• And managed budget ($2M), test environment and Scrum process, Hired onshore and offshore engineers and manager. Test management tool adoption. s included: update of IT, source control, and build system hardware infrastructure (servers and software).
• Increasing size of onshore and offshore test teams, and contract negotiations, increased test automation, and improved performance and automation test framework using IXIA and open source gear, creating
• Performance framework for 40% of commercial solution resulting in cost saving of ~ $600,000.
• Result: Improved processes, shorter test cycle. Raised system quality. Better performance test bed

Environment: Linux, Windows, C, Python, Selenium, QTP, Dell/HP, SAN/NAS, VPN, traffic generators.

Confidential, CA

Manager, System quality

Responsibilities:

• Manage system and software testing lab. Increased team size and restructured test methods. Coached teams on testing in Scrum environment. Increased test coverage, adding performance, Software Development Kit (SDK).
• Architected performance and application demonstration labs for throughput validation and customer presentations of sample applications including intrusion detection. Using open source tools (SNORT, IP Tables)
• Results: improved systems quality, shortened software release cycle. Reduced capital costs with 7/24 operations.

Environment: Linux, C, Java, MySQL, Database, security apps, web traffic generators, networking equipment.

Confidential, CA

Manager Test

Responsibilities:

• Managed customer design test program that validated customer security features (firewall, DDoS, Antivirus detection) created using Tarari software and hardware products that accelerate inspection of network traffic in their internet security applications.
• Products included application layer firewalls, Intrusion Detection (IDS) and Intrusion Protection systems (IPS) in addition to Unified Threat Management (UTM) products. Work included creation of test strategy and plans for
• UAT testing of XML and RegX parser solution implemented on customer hardware.

Environment: Linux, C, Flex, Dell/HP hardware, Regx, Open source/Commercial web traffic generators.

Confidential, CA

Director Software Quality and Release

Responsibilities:

• Managed quality assurance and build teams providing testing of system software (language, compiler, system code), MySQL database, chassis management system
• System performance, as well as multiple networking and security applications (firewall, traffic rate shaping, packet content inspection, Voice over IP traffic and call monitoring) Work included staffing and team management, test methodology and test plan design, test automation framework implementation, throughput performance tests.
• Developed functional test and build environments. budget and project schedule creation, and vendor management.
• Result: High functioning quality/build groups, shortened regression cycle (~25%), increased system stability, increased source control system functionality, continuous build environment.
• Director System Software Development:
• Lead team creating system code for chassis based hardware and mentor engineers. Work included management of system design review process, and software development activities for chassis control software.
• Drove SQL database optimization efforts, served as program manager for 2 software releases including risk mitigation.
• Result: Chassis System SW in 5 months, database access time reduced 10x, improved development estimates.

Environment: Linux, GNU tools Windows, C, Java, MySQL, Postgres, Apache/Tomcat, and Mercury Tools

Confidential, CA

System Test Manager

Responsibilities:

• Managed switch based secured network access security features test efforts Kerberos, SSO) for product early adopter clients (MCI, VISA, Clorox, and Lawrence Livermore)
• Result: successful test program and product adoption by beta customers.
• Environment: Linux, Windows, LDAP, SQL DB, traffic generators, Cisco, other networking equipment.
• International Network Servicies
• Senior Consultant: CA. IT Consulting firm
• Provided network architecture, security audit, design and implementation services work for clients including
• B of A, Wells Fargo, State of Oregon, Airtouch Cellular, Univ. California (UCSF), Safeway, and Kaiser. Performed multiple network layer security audits.
• Managed Redesign of Oregon state lottery system, design of voice/video/data WAN. Designed and implemented 1,000+ site Point Of Sale update adding failover capabilities.

Environment: Windows, voice/data traffic generators, firewall SW, Cisco/other networking equipment