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Physician Administrative Assistant Resume

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Charlotte, NC

OBJECTIVE

  • Seeking a challenging opportunity to apply my quality assurance experience in a dynamic institution that is committed to continuous improvement and to providing high caliber solutions to meet customer needs and requirements.
  • I am motivated by a keen interest to learn the technical side of an application and finding defects in order to assess and improve quality.

SUMMARY

  • 3 + years of experience as a Software QA Tester.
  • Familiar with Software development life cycle (SDLC) and Software Testing life cycle (STLC)
  • Knowledge in Agile and waterfall environment.
  • Practical experience on HP Quality Center (ALM - Application Life Cycle Management)
  • Experience in complete defect life cycle, Requirement traceability matrix (RTM)
  • Experience in SQL queries and joins (Inner / outer etc..) to validate data. Used TOAD to execute SQL queries.
  • Worked on HP UFT for automation testing and HP LoadRunner for performance testing.
  • Experience working with Webservices using SOAPUI tool to validate XML request and response using different methods.
  • Validated Source and Target database in ETL process.
  • Working experience in Mobile application testing.
  • Good knowledge in SAP Testing and CRM
  • Practical Experience in Banking / Finance and Healthcare projects.
  • Working knowledge on test plan and test strategy.
  • Experience in design and executing test cases.
  • Familiar with regression testing, data driven testing, UAT (User acceptance testing), Integration testing, Unit Testing, Smoke testing, Functional testing etc.
  • Experience in UNIX / Linux, FTP (file transfer protocol).
  • Strong team player with excellent analytical, inter-personal, communication & written skills, problem-solving and trouble-shooting capabilities. Highly motivated and can adapt to work in any new environment. Have ability to multiple tasks with minimum supervision.

TECHNICAL SKILLS

Testing Tools: HP Quality center (QC), HP ALM, HP UFT, HP LoadRunner, Toad, JIRA, Rally

WebServices: SOAP, RESTful, SaopUI Tool, XML

Operating Systems: UNIX / Linux, Windows OS

Microsoft Tools: MS Word, Excel, PowerPoint, MS Access

Query Languages: SQL, VB Script

Database: Oracle, MS SQL, Toad

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Physician Administrative Assistant

RESPONSIBILITIES:

  • Manage daily clinic schedule using EMR & PM (NextGen, Athena, E-Clinicals)
  • Schedule patients for tests, procedures and follow-ups on (NextGen, Athena, E-Clinicals)
  • Obtain prior-authorizations from insurance companies.
  • Verifying health benefits for patient’s including Medicare and Medicaid.
  • Ensuring all work is carried out in compliance with HIPPA.
  • Proofread physician’s dictations.
  • Manage physician task box.
  • Request medical records.
  • Send out referrals.
  • Answer calls and handle queries.
  • Assist physician with clerical and administrative tasks

Confidential, New York, NY

Associate

RESPONSIBILITIES:

  • Licensed in 49 states across US to sell AARP Medicare Advantage Plans.
  • Consult clients eligible for Medicare on health insurance options.
  • Educated Medicare members on the Healthcare benefits covered under Medicare Part A, Part B Part C and Part D.
  • Extensive knowledge of HIPPA
  • Enroll members in different AARP Plans based on healthcare needs.
  • Assisted members in filling online application.
  • Assisted in resolving issues.
  • Scheduled follow up actions
  • Effectively handled and diffused stressful situations.

Confidential

QA Tester

RESPONSIBILITIES:

  • Involved in development of Test Cases from functional requirements, technical specifications and use cases.
  • Performed Manual Testing by using positive and negative test scenarios.
  • Prepared Requirement Traceability Matrix.
  • Performed module testing, integration testing, system testing and usability testing according to the technical specifications.
  • Performed backend testing by executing the SQL queries to extract and verifying the data from SQL database.
  • Performed functional testing, black box testing, smoke testing, regression testing.
  • Used Test Director and Mercury Quality Centre for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
  • Performed defect reporting, retesting the test cases and closing the defect.
  • Participated in peer review with team and developers to review test cases/test scripts.
  • Participated in Walk through of test plans and test cases.
  • Took part in Test Closure Activities and in providing the Test Closure Document to the stakeholders

Environment: Manual Testing, Mercury Quality Centre 10.0, Windows XP, UNIX, Microsoft Tools (Word and Excel).

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