Physician Administrative Assistant Resume
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Charlotte, NC
OBJECTIVE
- Seeking a challenging opportunity to apply my quality assurance experience in a dynamic institution that is committed to continuous improvement and to providing high caliber solutions to meet customer needs and requirements.
- I am motivated by a keen interest to learn the technical side of an application and finding defects in order to assess and improve quality.
SUMMARY
- 3 + years of experience as a Software QA Tester.
- Familiar with Software development life cycle (SDLC) and Software Testing life cycle (STLC)
- Knowledge in Agile and waterfall environment.
- Practical experience on HP Quality Center (ALM - Application Life Cycle Management)
- Experience in complete defect life cycle, Requirement traceability matrix (RTM)
- Experience in SQL queries and joins (Inner / outer etc..) to validate data. Used TOAD to execute SQL queries.
- Worked on HP UFT for automation testing and HP LoadRunner for performance testing.
- Experience working with Webservices using SOAPUI tool to validate XML request and response using different methods.
- Validated Source and Target database in ETL process.
- Working experience in Mobile application testing.
- Good knowledge in SAP Testing and CRM
- Practical Experience in Banking / Finance and Healthcare projects.
- Working knowledge on test plan and test strategy.
- Experience in design and executing test cases.
- Familiar with regression testing, data driven testing, UAT (User acceptance testing), Integration testing, Unit Testing, Smoke testing, Functional testing etc.
- Experience in UNIX / Linux, FTP (file transfer protocol).
- Strong team player with excellent analytical, inter-personal, communication & written skills, problem-solving and trouble-shooting capabilities. Highly motivated and can adapt to work in any new environment. Have ability to multiple tasks with minimum supervision.
TECHNICAL SKILLS
Testing Tools: HP Quality center (QC), HP ALM, HP UFT, HP LoadRunner, Toad, JIRA, Rally
WebServices: SOAP, RESTful, SaopUI Tool, XML
Operating Systems: UNIX / Linux, Windows OS
Microsoft Tools: MS Word, Excel, PowerPoint, MS Access
Query Languages: SQL, VB Script
Database: Oracle, MS SQL, Toad
PROFESSIONAL EXPERIENCE
Confidential, Charlotte, NC
Physician Administrative Assistant
RESPONSIBILITIES:
- Manage daily clinic schedule using EMR & PM (NextGen, Athena, E-Clinicals)
- Schedule patients for tests, procedures and follow-ups on (NextGen, Athena, E-Clinicals)
- Obtain prior-authorizations from insurance companies.
- Verifying health benefits for patient’s including Medicare and Medicaid.
- Ensuring all work is carried out in compliance with HIPPA.
- Proofread physician’s dictations.
- Manage physician task box.
- Request medical records.
- Send out referrals.
- Answer calls and handle queries.
- Assist physician with clerical and administrative tasks
Confidential, New York, NY
Associate
RESPONSIBILITIES:
- Licensed in 49 states across US to sell AARP Medicare Advantage Plans.
- Consult clients eligible for Medicare on health insurance options.
- Educated Medicare members on the Healthcare benefits covered under Medicare Part A, Part B Part C and Part D.
- Extensive knowledge of HIPPA
- Enroll members in different AARP Plans based on healthcare needs.
- Assisted members in filling online application.
- Assisted in resolving issues.
- Scheduled follow up actions
- Effectively handled and diffused stressful situations.
Confidential
QA Tester
RESPONSIBILITIES:
- Involved in development of Test Cases from functional requirements, technical specifications and use cases.
- Performed Manual Testing by using positive and negative test scenarios.
- Prepared Requirement Traceability Matrix.
- Performed module testing, integration testing, system testing and usability testing according to the technical specifications.
- Performed backend testing by executing the SQL queries to extract and verifying the data from SQL database.
- Performed functional testing, black box testing, smoke testing, regression testing.
- Used Test Director and Mercury Quality Centre for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
- Performed defect reporting, retesting the test cases and closing the defect.
- Participated in peer review with team and developers to review test cases/test scripts.
- Participated in Walk through of test plans and test cases.
- Took part in Test Closure Activities and in providing the Test Closure Document to the stakeholders
Environment: Manual Testing, Mercury Quality Centre 10.0, Windows XP, UNIX, Microsoft Tools (Word and Excel).