SUMMARY

• Experienced, qualified and proficient in software quality assurance with 6+ years of IT industry experience including manual and automated testing.
• Experience of application testing from various industry domains including insurance, healthcare, retail and IT enabled services.
• Expertise in Manual as well as Automated Software Testing of client/server and web based applications using HP’s (Mercury’s) interactive test suite.
• Extensive experience and expertise in developing Test Plans, Test Cases, Test Scenarios, Test Scripts, executing test cases and Test Reports for Automated and manual testing based on the User Requirement Document and System Requirement Documents.
• Working on Purchase Order Form, EDI 850, EDI 860 and Invoices.
• Expertise in conducting testing on all stages such as Smoke, Verification and Validation, Functional, Regression, Integration, System, Interface Testing, User Acceptance Test (UAT),Batch Testing, Cross Browser Testing and Data Driven Testing.
• Working knowledge of Manual and automated testing tools like Quick test pro (QTP),Selenium, Firebug and Firepath, Quality Center (QC), ALM, Test Director, Rational Clear Quest.
• Expertise in developing QTP scripts with Record & Playback, check points and Break points for debugging.
• Effectively communicated & reported bug/defects, which are identified in different phases of testing. Generated defect reports, bugs validation with tools Test Director/Quality Center, Jira, ALM etc.
• Extensively used Share Point for saving the Documents.
• Experienced in Data Validation and Back end testing of databases to check the integrity of data. Used extensively SQL queries to retrieve data from database.
• Innovative, detailed and result oriented professional with excellent written and oral communication skills.
• Well Organized and highly efficient in working in a multi - tasking dynamic environment. Ability to plan, organize, supervise and lead the team.
• Knowledge of all phases of Software Development Life Cycle (SDLC).
• Active participation in weekly meetings and regular reporting.
• Ability to work collaboratively with testers and developers in testing complex software applications.
• Experience of analyzing business requirements using business requirement documents and by interacting with Developers, Business Analysts & Subject Matter Experts.
• Proven communication, presentation skills.
• Maintaining regular interaction with developers especially about priority of reported bugs and any update on software bug fix.
• Generate Test Analysis Reports & Graphs using Quality Center, ALM, Test Director.
• Excellent analytical and dynamic trouble-shooting skills.
• Comfortable working individually and as a part of team.
• Over 6+ years of experience in Quality Assurance, with solid expertise in testing software applications on Microsoft .NET, java platforms using Manual and Automation tools - HP /MERCURY software testing tools (QTP, Quality Center, Alm), JAMA, JIRA, IBM Rational Tools (Rational Clear Quest) for Client Server and Web based applications.
• Strong understanding of QA Process, Use Cases and Waterfall, Agile, V-Model SDLC methodologies and can work through different releases of product.
• Proficient in analyzing system & functional specifications, Use cases, Business Requirements, Business rules to identify test requirements, track the requirements (Bi-Directional traceability matrix), preparing Test Plans, Writing Test test cases, Testing Strategy, Test Scripts, Test Scenarios, Test Data, and Execute Test Runs.
• Has a good experience with Best practices and Standards.
• Participated in all aspects of SDLC testing including Integration, Functional, GUI, Regression, End-to-End, User Acceptance (UAT), System Integration, Interface testing, Verification and Validation, ETL Testing, Interface Testing and Database (Back end) testing using SQL.
• Proficiency in providing Metrics to management, Defect management including Defect creation, modification, reproducing (wherever necessary), tracking, prioritizing and reporting using Industry standard Tools like IBM Rational Clear Quest, Test Director, Quality Center (QC), Jira and manually using excellent detailed formats in Microsoft Excel.
• Has extensive experience in creating, maintaining and performing Functional, GUI and Regression scripts using QTP.
• Strong skills in backend Testing-using SQL, SQL scripts on RDBMS like MS SQL Server, Toad and Oracle databases.
• Expert in documentation using MS office (Word, Excel, PowerPoint)
• Has experience in using telnet, Putty to connect UNIX servers, Linux and Citrix to connect to remote systems.
• Strong ability to work independently with minimum or no documentation.
• Has experience in new, enhancement and maintenance projects.

TECHNICAL SKILLS

Testing tools: HP Quick Test Professional (QTP), Selenium, HP Quality Center (QC), Test Director, HP ALM, Rational Clear Quest, JAMA, JIRA and IRIS (Service Now), Microsoft SharePoint, FIX protocol.

Technologies: Hybris e-commerce platform from SAP.

Methodologies: SDLC, Waterfall, Agile.

Operating systems: Windows NT/XP/2000/Vista/7, Red Hat Linux and HP-UNIX

Programming Knowledge: Python, C, C++, C#, ASP, .Net, JAVA/J2EE, HTML.

Middleware: XML / EDI, Web Services(Soap).

RDBMS/ Database knowledge: Oracle 9i, 10G,11G, 12c SQL server 2000/2005/2012/2016

Web Tech: HTML, XML.

PROFESSIONAL EXPERIENCE

Confidential

Software QA Analyst

Environment: Toad, Unix, MS Office (MS Word, MS Excel, MS PowerPoint), IRIS (Service Now), Wordpad, Putty, EDI 850, EDI 860, EDI 810, HP ALM (QC) and SharePoint

Responsibilities:

• Analyzed software and Business Requirement Documents to get a better understanding of the system from both technical and business perspectives.
• Creating test data in ORRS system for the test cases.
• Created and executed Test Script based upon Test Scenario using the test data in AMS (Application Management System).
• Working on EDI 850, EDI 860, EDI 810 to verify the data.
• Recorded defects, Retested resolved defects.
• Creating an Advance Shipment Notice.
• Updated defect tracker in project management software solution(Jira).
• Actively participated and represented all phases of Software Development Life Cycle(SDLC) like Business requirement review, Test documentation, Application testing, Defect reporting and Defect tracking.
• Executed project in Agile framework.
• Executing all the test cases in Test and UAT Environment.
• Performed GUI, Functionality, Systems, Integration and Black Box testing.
• Collaboratively worked with other team members including developers and leads.

Confidential

Software QA Analyst

Environment: ALM (Application Lifecycle Management), MS Office, JIRA, SharePoint, SAP Hybris e-commerce Platform, core Java.

Responsibilities:

• Analyze the Business Requirement Document thoroughly and created Test Scenarios.
• Created Test Script based upon the Test Scenarios.
• Existing HP ALM test scripts are exported into the Excel and updated those test cases.
• The updated test scripts are exported into the ALM from Excel.
• Defects are logged into the JIRA tool.
• GSKdirect Portal is the SAP Hybris eCommerce application.
• Created Test cases, Test data and Execute those test cases UAT Testing for GSKdirect portal.
• Working on Defect lifecycle Management.
• Implementing Agile Software Testing Life Cycle (STLC) Model for the system, which includes Functional and End to End Testing.
• Assigned defects using JIRA - the Defect tracking tool.
• Ensure content within Test cases, reported defects are meaningful and correct.
• Attended daily team meetings to review the plan for the day. Also, attended weekly meetings with management to review test results and determine priorities of testing.

Confidential

Software QA Analyst

Environment: Atlassian cloud, MS Office, JIRA, SharePoint, SAP Hybris e-commerce Platform, core Java and Microsoft Visio 2010

Responsibilities:

• Analyzed software and Business Requirement Documents to get a better understanding of the system from both technical and business perspectives.
• Performed thorough UAT testing for Medical device and Consumer business.
• Created and executed Test Script based upon Test Scenario.
• Recorded defects, Retested resolved defects.
• J&J Customer Connect Portal is on e-Commerce.
• Updated defect tracker in project management software solution(Jira).
• Actively participated and represented all phases of Software Development Life Cycle(SDLC) like Business requirement review, Test documentation, Application testing, Defect reporting and Defect tracking.
• Used Microsoft Visio to create the Graph.
• Executed project in Agile framework.
• Performed GUI, Functionality, Systems, Integration and Black Box testing.
• Collaboratively worked with other team members including developers and leads.

Confidential

Software QA Analyst

Environment: Toad, Unix, MS Office, IRIS (Service Now), Wordpad, Excel, Putty, EDI 850, EDI 860, EDI 810, QC.

Responsibilities:

• Update Test Data based upon Business Requirement Document
• Analyzed Business Requirement Document (BRD).Analyze Test scenario. Leading discussions to clarify test scenarios and also to ensure specific functionality is being covered in the scope of testing.
• Develop QA test plans, Create Test Cases and execute Test Cases.
• Tested different functions of the POS system like Cashier UI, Scanning, Payments and returns. Moreover, make sure dat the system met the requirements and expectations.
• Worked on POS self check out / POS QA Testing was involved in setting of QA Test environment with simulated POS test environment.
• Worked on Best principals and concepts.
• Working with promotions/coupons/discounts/returns on POS.
• Working on Functional Testing, Smoke Testing, GUI Testing, Integration Testing, End to End testing and System Testing etc.
• Using Purchase order forms - Tested and reported defects by changing combinations of agreed, critical items like PO Number, Price, Quantity, Vendor id and UPC code.
• Notification to EDI in-charge to generate EDI files, Verified resulting EDI 850 and EDI 860 files are generating perfect according to the PO form or According to the changes into the PO form EDI 860 is creating perfect.
• Created Test cases, Test data and Execute those test cases for UAT Testing.
• Database / Backend testing using Toad.
• Successfully executing detailed GUI testing which involves Verification of GUI elements like screens with the controls including title bar, menu bar, tool bar, dialog boxes etc. Also, testingmenus, buttons and icons.
• Implementing Agile Software Testing Life Cycle (STLC) Model for the system, which includes Smoke Testing, Functional and End to End Testing.

Confidential

Software QA Tester

Environment: Microsoft Visio, Java, DB2, XML, Web services, ALM, Sible and Citrix

Responsibilities:

• Analyzed Project Requirement Document for the state of Vermont.
• Analyze Test scenario. Discuss test scenario to ensure specific functionality is being tested.
• Developed QA test plans, Creating Test Cases, Executing Test Cases in ALM.
• Updating Test Data based upon Business Requirement Document for state of Vermont.
• Developed Test Scenarios based upon state and federal rules and regulation.
• Worked on Functional Testing, Smoke Testing, GUI Testing, Integration Testing and System Testing, ETL Testing etc.
• Has a good experience with best practices and standards.
• Used Visio and created SHOP and Plan Management flow chart with detail information.
• Worked on Change of Circumstances based on the PRD (Project Requirement Document).
• Ensure content within Test cases, reported defects are meaningful and correct.
• Developed and executed quality assurance test scripts, tests plans and Test Cases.

Confidential

Software QA Tester

En vironment: Microsoft Visio, Java, J2EE, JavaScript, .Net, XML, Web services, DB2, Jira and Jama, UNIX.

Responsibilities:

• Analyze Business Requirement Document for the state of Maryland.
• Analyze Test Cases from Connecticut health care.
• Develop QA test plans, Created Test Cases, Test Script and Test Scenarios.
• Created Test Data based upon Business Requirement Document for state of Maryland.
• Updated Test Scenarios based upon state and federal rules and regulation.
• Uploaded Test Cases in JAMA.
• Working on Functional Testing, Smoke Testing, Verification and Validation, GUI Testing, Integration Testing and System Testing etc.
• Successfully executed detailed GUI testing which involves Verification of GUI elements like screens with the controls including title bar, menu bar, tool bar, dialog boxes etc. Also, testingmenus, buttons, icons.
• Working on EDI transaction - 834 Enrollment and Benefit.
• Assigned defects using JIRA - the Defect tracking tool.
• Contributed and shared experience during team meetings.
• Created the Test Cases based on the test scenario.
• Ensure content within Test cases, reported defects are meaningful and correct.
• Implemented Agile Software Testing Life Cycle (STLC) Model for the system.

Attainica

QA Tester

Environment: Linux, Oracle, JAVA,.Net, HTML, XML, Selenium, and Quality center (QC). Excel.FIX protocol, Firebug and Firepath.

Responsibilities:

• Implemented Agile Software Testing Life Cycle (STLC) Model for the system which includes Regression, Acceptance, Functional and User Acceptance Testing.
• Review Business requirement and functional requirement documents.
• Prepared all the necessary documents for Manual Testing and Automation Testing like Test Strategies, Test Cases, Test Scripts, and User Documents etc.
• Created Scenarios for Testing and mapped them to the requirements.
• Used Quality Center for managing test execution and defect tracking of all issues.
• Involved in daily meetings and weekly defect meetings to track the progress of the Testing Phase.
• Created Automation Script using Selenium IDE.
• Experience in Web application testing using Selenium WebDriver with TestNG framework.
• Performed Batch Testing, Cross Browser Testing and Data Driven Testing.
• Inspecting the elements using Firebug and Firepath.
• Worked in Java programming Selenium WebDriver and TestNG.
• Worked on GUI testing, Verification of GUI elements like screens with the controls including menu bar, tool bar, dialog boxes etc. Testingmenus, buttons, icons.
• Prepared regression scripts for Regression suite using Quick Test Professional.
• Participated in weekly status meeting and weekly defect meetings to track the progress of the Testing Phase.
• Coordinate offshore team efforts & share progress & report updates to QA Manager.

Confidential

Manual Tester

Environment: HP-UNIX, Oracle, JAVA, HTML, XML, Selenium, Firebug and Firepath, Excel, Point of Sales, Rational Clear Quest and Quality center.

Responsibilities:

• Established association of requirements with test and also association of requirements with defects.
• Followed Agile Methodology for software testing.
• Prepared test cases and execute them in Selenium IDE.Created test cases in Details based on the BRD doc.
• Worked on Selenium IDE, Selenium Webdriver, TestNG.
• Used Firebug and Firepath for Inspecting the elements.
• Involved in writing the test plan, created test cases, executed test scripts based on the Software requirements and functional specifications.
• Performed backend testing using SQL.
• Involved in defect management and coordination with the developers and other team members on the defect status.
• Worked on Batch Testing, Cross Browser Testing and Data Driven Testing.
• Performed Regression testing when new some functionality is added or defects are fixed
• Performed System Testing, Smoke Testing, Functional Testing, Integration Testing and GUI Testing.
• Attended daily team meetings to review the plan for the day. Also, attended weekly meetings with management to review test results and determine priorities of testing.
• Worked on POS System to create Test cases, Executed the Test cases and log the defect.