TECHNICAL SUMMARY:

Hardware: Mainframe, Personal Computer, AS400/ISERIES

Database: Oracle, DB2, VSAM, Sybase, SQL Server, Datacom - DB, TERA-DATA, RAMIS

Operating System: MVS/Mainframe, ISERIES/Midrange/AS400, UNIX, AIX, Windows, Linux

Software: SHAREPOINT, MICROFOCUS COBOL, COBOL ILE, COBOL400, MQSI, WebSphere, C, ECLIPSE, JAVA, JavaScript, HTML, Microsoft Visual Studio, .NET, Symphony, TIBCO Hosting Services, SSRS, JIRA, EPIC, C#, AUTOSYS, SMARTSTREAM, WPS Template Creation, SQL DEVELOPER, AMISYS, UNIX, PERL, SQL SERVER, BIZTALK, PL/SQL, Cold Fusion, Oracle, Macess, Oracle JDeveloper, Red Oak Legacy Integrator, Ultra-Edit, PL/SQL, CICS, JCL, CL, TOAD, FTP, GENTRAN, TSO/SPF, SAP FI-AR, SAP HR-BA, SAP HR-SA, SAS, DATA-EXPERT, File-AID, File Manager, CRON, EXPEDITER BATCH/CICS/XCHANGE, Endevor, Panvalet, Turnover, ELIPS, ABEND-AID, SYNCSORT, IDEAL, $AVERS, SAR, XP/NT/MSOFFICE, IOF, SDSF, QUICKJOB, QMF, Metafile, Visio, Visual SourceSafe, Microsoft Office.

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Production Support/Business Systems Analyst/QA

Responsibilities:

• Providing application support for front, middle and back office trading and collateral management systems as they relate to the Funding and Collateral businesses related applications.
• Providing both technical systems support and data analysis support within the technology platform management organization.
• Central point of contact for the Funding and Collateral businesses as it relates to securities trading, processing, settlement and clearing.
• Providing hands-on application support in a fast-paced trading floor environment.
• Developing automated solutions of any and all support tasks.
• Working closely with our front, middle, back offices, and business partners to analyze and resolve all issues and inquiries.
• Providing a consistently high level of client service to our business partners
• Identify gaps in current technology processes and recommend changes to ensure our SLA’s are achieved.
• Identify potential areas of risk that could pose a threat to business
• Performing deployments from Test to Production environment
• Clearly documenting all issues and the steps taken to resolve the issue in our support wiki & knowledge base.
• Conduct user interviews, formulate technical specifications and coordinate system testing with the external vendors namely SMARTSTREAM, Bank of New York and JPMorgan Chase..
• Perform quality assurance testing by formulating test plans and validating test cases against business requirements. Support user acceptance testing by identifying root cause and providing short term and long-term resolutions.

Confidential, Winston Salem, NC

Application Developer/Production Support

Responsibilities:

• Provided post-implementation support; promptly resolved issues, identify root cause and provided short term and long term resolutions.
• Provided 24 hour on call production support on a 3-week rotation.
• Provided support to user experience team by providing resolution to customer complaints.
• Established and supported EDI interfaces with Wells Fargo bank, mainframe system and other internal systems for Electronic Fund Transfer and check payments.
• Established testing strategy, created and executed test plan/script for all test phases such as developer to developer testing, integration testing, system testing, and user acceptance testing and external vendor testing. Coordinated with IT internal auditor to ensure that the project is in-compliance with government regulations.
• Converted mainframe claims payment applications into the UNIX platform.
• Analyzed, coded, tested, implemented and provided post implementation support for different systems changes. Functionalities include MACESS, ITS and AMISYS application packages, Electronic Data Interchange (EDI) transactions: 835 payments, 837 claims, 276 provider-related transactions and refunds.
• Supported yearly upgrade of different software packages by applying customized changes, performing testing and implementation support.
• Created technical requirements documents which include, data mapping, proposed process and system changes and flows using the business requirement as a guide.
• Reviewed business requirements and obtained approvals from Claims and financed business users, and collaborated with different Information Technology groups to review current system architecture and proposed changes.
• Assessed potential impact of system changes to other integrated applications, vendor applications, state/federal government required interfaces and external vendors.
• This engagement uses UNIX, WINDOWS, PERL, ORACLE, JAVA, JAVASCRIPT, HTML, XML, COLD FUSION, QUIZ, BIZTALK, CONTROL-M, ULTRA-EDIT, SQL, PL/SQL, SQL DEVELOPER, SQL SERVER, SSRS, FTP, COBOL, STORED PROCEDURES, MICROSOFT VISUAL STUDIO, RATIONALE AND EDI X12.

Confidential, High Point, NC

SAP - LEGACY Interface Analyst/Developer

Responsibilities:

• Established EDI interfaces for Accounts Receivable, Accounts Payable and Purchasing applications with banking institutions and different dealership relating to Invoicing.
• Provided post-implementation support; promptly resolved issues and problems.
• Analyzed, coded, tested and implemented systems changes relating to Order Management and Manufacturing Operations.
• Functionalities included work order creation, bill of material, supplier demand, production scheduling and assembly.
• Fixed program issues relating to Costing, Inventory Management relating to chassis and body manufacturing at the manufacturing floor.
• Wrote technical specifications documents which include data mapping documents required by SAP-MM, proposed process and system flows and obtained approvals from Thomas Built Bus business users and IT groups.
• Assessed potential impact of system changes to other integrated applications, vendor applications and state/federal government required interfaces.

Confidential, North Wilkesboro, North C

Application Development Team Lead

Responsibilities:

• Gathered, validated and prototyping business requirements with the Price Management and Store Operations business users.
• Researched, coordinated and resolved technical requirements or issues with various IT groups. Wrote business and technical solution documents, reviewed and obtained final approval from business users.
• Wrote code, conducted code review with team members and formulated testing strategy for all test phases.
• Provided post implementation support, troubleshoot, identified root cause of the issues and resolved issues.
• Provided project updates to management.
• This engagement uses UNIX, C, COBOL, MVS JCL, DB2, ORACLE, VSAM, CICS.

Confidential, Winston Salem, NC

SAP - Legacy Interface/Tester, MQSI Developer

Responsibilities:

• Supported the conversion of the Supply Chain, Cost Accounting, Cost Value and Inventory systems, Human Resources from the mainframe into SAP to configure one common system for all Sportswear divisions, namely, Sara Lee Casualwear, Hanes Printables and Champion.
• Developed technical specifications to meet the business and functional requirements.
• Analyzed business processes and SAP modules including HR-Benefits Administration, HR-Salary Administration, FI and MM.
• Documented existing/proposed systems.
• Gathered business requirements for the common systems, identifying differences between the existing system and proposed system. Researched and explained issues.
• Coordinated interfaces with other affected systems and reported problems encountered.
• Sized project complexity and estimated completion time.
• Supervised three developers.
• Coordinated tasks with systems personnel for system interfaces and final quality assurance testing of deliverables with users.
• Developed test plan and test script, performed unit testing, integration testing, system testing, user acceptance testing to support the implementation of new/changed functionality and system upgrades.
• Analyzed and corrected user and application problems resulting from incorrect user processes, errant master data, and incorrect configuration and interface errors.
• Developed company standard documentation for design specifications, project review sheet, programming and troubleshooting techniques.
• Coded and tested WebSphere MQSI programs for formatting yarn, finished cloth, cut parts, sew receipt, sew work-in-process, sewn garment and packaged garment transactions and inventory positions.
• Developed criteria for acceptable transactions by working with the AS400, UNIX, mainframe business and systems analysts, Cost accounting users to define /review message structure formats, triggers on the AIX, AS400.
• Revised message set, message flow, coding E-SQL, testing and debugging using Q2F/F2Q utilities, Ultra-Edit to meet new requirements.
• Coordinated queue/channel set up, resolved issues, troubleshoot problem, and reviewed quality assurance with the Sara Lee Business Services.
• Performed integration testing with other systems personnel, obtained user sign off prior to production implementation and post implementation review.
• Documented the flow and processes using Visual Safe Source. Used COBOL, DATACOM, JCL, DB2, SQL, IDEAL, VSAM, MQSI, OS/390, FTP, Visual Basic, UNIX, AIX, AS400 and Oracle, SAP FI-MM, SAP HR-BA, SAP HR-SA.
• Applications: Supply Chain, Cost Accounting, Cost Value, Inventory Management, HR Benefits Administration, Salary Administration

Confidential, Winston Salem, NC

SAP FI-AR Legacy Integration Analyst/Programmer

Responsibilities:

• This engagement involves the conversion of the Confidential Accounts Receivable system from the mainframe into SAP FI-AR module.
• Acted as an SAP FI interface analyst, responsible for analyzing, documenting required system functionalities via meeting with business users, reviewing business requirement with Accounts Receivables managers and obtaining signoff from business users.
• Responsible for producing technical design specifications, IDOC mapping documents, coordinating lock box configuration, and sending/coordinating programming requests to the offshore programmers located in a foreign country.
• Responsible for sizing project complexity, estimating date of completion, coordinating issues/progress report both with offshore management and Confidential ’s management, developing test plans, in-depth quality testing, user acceptance testing, integration testing with other system involved and obtaining user signoff for production implementation.
• Responsible for project post implementation support and problem resolutions.
• This engagement uses COBOL2, VSAM, DATACOM-DB, DB2, JCL, SQL and SAP FI-AR module.

Confidential, Culver City, CA

Consultant

Responsibilities:

• This engagement involves the production support of Confidential television financial system.
• The application involves residual payments to film actresses/actors, scriptwriters and directors for films that are aired on television.
• Acted as a senior analyst programmer responsible for verifying change request with the finance users, coding, testing, reviewing results with project manager and obtaining signoff from users for production implementation.
• This engagement uses COBOL, DATACOM-DB, VSAM, JCL and CICS.

Confidential, West Los Angeles, CA

Consultant

Responsibilities:

• This engagement involves mainframe development and production support of the Confidential Investment bank online securities system.
• The application involves buying and selling of stocks between large institutions at Confidential and Confidential . This engagement also involves Y2K programming.
• Acted as a senior systems analyst programmer responsible for an extensive on call support during daytime stock trading and development of online change requests. This engagement uses heavy CICS, COBOL, IDEAL, DATACOM and VSAM.

Confidential, Manhattan, NY

Consultant

Responsibilities:

• This engagement involves the production support of the Confidential Optima Credit Card mailing system.
• The application involves promoting the credit card to new customers.
• Acted as senior analyst programmer for the ad-hoc team, responsible for coding, testing, implementing enhancements.
• This engagement uses COBOL370, JCL and SAS.

Confidential, Pleasantville, NY

Consultant

Responsibilities:

• Responsible for coordinating, reviewing and finalizing system change requests with Marketing groups, Order fulfillment groups and outside vendors.
• Responsibilities for the systems include servicing maintenance requests, by designing, coding and testing programs/jobs and RAMIS databases affecting direct mail applications.
• Also, responsible for maintaining JCL affecting TRMS to bundle customer address labels belonging to specific bulk mailing center. Responsible for 24/7 on call support to ensure that labels are bundled and sent to respective bulk mailing centers for ADMARK printing and order fulfillment.
• Handle Fixed assets and Cash Receipts Systems, responsible for servicing system maintenance requests from the Controller's Group.
• As an Analyst-Programmer, design, code, test and maintain both batch and on-line programs required by the systems using COBOL and CICS.
• As a fix-it member, was responsible for resolving problems identified by the on-line team.
• Responsibility focused on the on-line system (about 300 CICS, DMS and ASSEMBLER programs).
• Testing was executed on an MVS/ESA environment with VSAM files.
• Documentation of test plans and test results was prepared using DESIGN/1.
• The project used COBOL, CICS, and DB2 in an IBM 4381 MVS/ESA environment.
• Was a member of the programming team both for on-line and batch applications.
• Responsible for coding, unit testing and signing of programs for system testing at Chicago.
• Prepared detailed test packages such as test conditions, test data, test cycles, expected results and actual results using DESIGN/1.
• It also provides the following information nationally and by major marketing areas - market shares by brand, projected sales movement, purchase shares by brand, projected purchased movement, inventory shares by brand and projected inventory in trade.
• Acted as an Analyst/Programmer responsible for coding, unit testing and system testing batch and on-line programs using COBOL, CICS and VSAM.
• Prepared detailed test packages using DESIGN/1 standard forms -- test cycles, test conditions, test data and expected results.