Senior QA Engineer Resume San Francisco, CA - Hire IT People

TECHNICAL SKILLS

Operating Systems: Windows, Macintosh, Linux (Red Hat), Android

Bug Tracking Tools: Confidential Team Foundation Server, HP Quality Center, Bugzilla, JIRA

Test Management Tools: Confidential Test Manager, HP Quality Center, VMWare

Test Automation Tools: SoapUI, Fiddler, Selenium WebDriver, Maven

IDE/Editors: Eclipse, IntelliJ

Languages/Frameworks: HTML, CSS, XML, SQL, Java, TestNG, JUnit

Browsers: Chrome, Firefox, IE, Safari

PROFESSIONAL EXPERIENCE

Senior QA Engineer

Confidential, San Francisco, CA

Responsibilities:

Senior QA Engineer working on a distributed Agile driven development team;
Collaborate wif all stakeholders in the QA and development process;
Design and execute test cases based on PBI acceptance criteria using MTM;
Web service testing using SoapUI and Fiddler;
Exposure to writing and executing SQL queries to verify back - end data using MSSMS;
Manage PBI's and report/track defects using TFS;
Mentor and train QA interns;
Gave companywide training under Pay it Forward learning initiative on being an TEMPeffective remote worker;
Self-driven learning writing Selenium WebDriver automation scripts in Java.
Technologies Used: TFS, MTM, SQL, SoapUI, Fiddler, Selenium WebDriver, Java

Senior Escalation QA Engineer

Confidential

Responsibilities:

Managed customer escalations from Technical Support.
Had 95% resolution rate in 24 hour turnaround time for client escalations.
Ensured Technical Support, QA and Development teams worked together to solve client issues;
Authored technical documents for the internal technical support noledge base;
Reviewed all Help files and User Guides;
Technologies Used: HPQC, SQL

Product Manager

Confidential

Setup and implemented internal new product training;
Ensured key scheduled products were delivered on time;
Served as TEMPeffective, external oversight for QA test process on new products;
Created internal User Documentation for use in Salesforce;
Coordinated internal beta testing of all Case Notebook and RealLegal products;
Ensured TEMPeffective advanced communication to all internal teams in regards to upcoming releases;
Acted as a liaison between Customer Technical Support and Engineering to help address customer issues and feature requests.
Technologies Used: HPQC, Salesforce, PPT

Web Project Manager/QA Engineer

Confidential, Palo Alto, CA

Responsibilities:

Managed a team of web designers and developers to ensure the quality of the COT web site and all on-time deliverables and maximize wifin budget guidelines;
Coded monthly newsletter in HTML and uploaded to live website using a content management tool;
Sole QA Engineer for COT. Tested website under various browsers;
Worked directly wif the CEO to ensure dat the vision for COT website was executed correctly.
Technologies Used: HTML, Photoshop

Senior QA Engineer

Confidential, San Francisco, CA

Responsibilities:

Tested web services both on staged server and once it was deployed to client’s site (American Greetings, Bud Light, Blue Mountain Greetings, for example);
Used Jmeter to create and maintain automated XML HTTP requests for Linux based servers using Java and Tomcat;
Configured and maintained client machines to test various browsers and multiple installs of Java;
Wrote tests cases and scenarios for mobile usability testing.
Technologies Used: Jmeter, XML, Java, JIRA

Software Test Engineer

Confidential, Mountain View, CA

Responsibilities:

Wrote test design specs and test cases for Office .NET, PowerPoint and Office Art for Windows;
Wrote and maintained automation scripts for all testing areas using an in-house tool and VB 6.0;
Technologies Used: Office, VB

Senior QA Engineer

Confidential, San Francisco, CA

Responsibilities:

Developed feature areas in collaboration wif software engineers;
Reviewed and edited User Manuals for Flash;
Contributed to feature planning;
Created test plans and wrote scenario tests;
Developed, executed, and maintained test cases in HTML for functional areas of responsibility;
Paired wif external beta testers for feature testing.
Technologies Used: HTML, Flash, Dreamweaver, FileMaker Pro