SUMMARY

• Intensive experience as Quality Assurance Engineer in testing Web and Mobile based applications.
• Solid understanding of SDLC: Waterfall, Agile, Wagile. Certified Scrum Master. Certified Scrum Product Owner.
• Test automation with QTP, Eclipse, Selenium IDE/RC/Webdriver, executing and modifying automated scripts, analyzing reports.
• Hands - on experience in mobile application testing on IOS, Android, Windows mobile devices.
• Proficient in functional, usability, regression, compatibility, API testing, analyzing technical documentation for completeness, ambiguity or contradictory, writing test documentation (test plans, test cases, test scenarios, reports).
• Possess strong analytical skills. Highly organized, detail-oriented, dedicated and proactive, self-directed, status-quo challenger. Creative and critical thinker.
• Positive team player with excellent communication, interpersonal, problem solving, decision-making skills. Punctual, reliable, capable to work in stressful environment.
• Dedicated to excellence with passion to perfection. Pursue training and development opportunities; strive to continuously build noledge and skills; share expertise with others.

TECHNICAL SKILLS

Test Management: HP Quality Center, ALM, Jira, ClearQuest

OS: Windows7-8/XP/Vista/XP, Unix, Mac OS, IOS, Android

Testing tools: Selenium IDE/RC/Webdriver, Eclipse, UFT, WAPT Pro, LoadUI, Jenkins, Android SDK

Programming: VBScript, Ruby, Java, XML, HTML, CSS, JavaScript, C++

DB: MySQL, Oracle 10g,11g, Access DB. SQL Developer, SQL Server Studio.

Networking: TCP/IP, FTP, HTTP, Intranet, Internet, IEEE 802.11a/b/g/n. Fiddler, Wireshark, Splunk

WebServices: SOAP/REST. UFT, SoapUI

PROFESSIONAL EXPERIENCE

Senior Software QA Engineer

Confidential

Responsibilities:

• Gather QA metrics, obtain testing data, and build QA strategies along newly implemented features and functionality.
• Validate new features and regress existing on Mobile and Desktop. Test browser compatibility and operating systems compatibility. Follow up with non problems until satisfactory resolution.
• Partner closely with developers, business analysts, product owners and UX ensuring the features meet stakeholders’ expectations and quality.
• Actively participate in Scrum meetings gathering information, clarifying ambiguous points, sharing personal inputs. Follow best agile practices while working and being a part of Scrum team.
• Automate manual test scripts and work collaboratively with team running scripts as needed.
• Support production release, examine reported production issues.
• Provide leadership, noledge sharing and coach others in scrum team, mentor new engineers.

Senior QA engineer & QA Lead

Confidential, Mountain View

Responsibilities:

• Worked with business resources understanding purpose and concept for software features. Synthesized complex and diverse information; collected and researched data; designed work flows and procedure.
• Developed test strategies based on software requirements, technical specifications and business requests. Applied test methodology, engineering and product noledge in the design of tests and test strategies for the analysis and certification of products.
• Prepared test plans for user stories, wrote and executed test cases verifying and validating dat the user stories are thoroughly tested and meet stakeholder’s expectation.
• Performed API web services testing for DSP-Salesforce implementation, functionality, boundary, regression, positive and negative and release acceptance testing on different builds on Android and IOS devices.
• Developed automation test scripts on Java and XML for Mobile devices and applications on UI level by using Eclipse, Selenium WebDriver, DDMS and Jenkins. Obtained various debug logs from mobile devices.
• Utilized UFT for running automation scripts for monthly MS patches, regression testing for upcoming release. Maintained scripts and analyze reports
• Provided status update during daily standup meeting. Reported and logged numerous problems with detailed description into Jira.
• Provided production release support by reviewing RFC, release notes, created test plan, smoke tested new deploy.
• Reviewed reported production issues; actively communicated with developers, salesforce administrators, and infrastructure team on critical issues.
• Coordinated offshore team, ensured successful meeting of project deadline w/o compromising quality of products and services

System QA Analyst

Confidential, San Francisco

Responsibilities:

• Implemented thorough and complex quality assurance analysis of business requirements and technical documentations to ensure they are complete and testable for further creation and execution of test scripts.
• Certified range of wholesale financial applications on mobile devices - smartphones and tablets (Mac OS, IOS 5+, and Android).
• Proficiently identified and created test cases for front-end web as well as non-web based applications;
• Delivered high efficiency testing of quarter releases of Commercial Electronic Office portal (Web, LAN, CD).
• Performed quality assurance testing of web client/server applications including GUI, functional, user acceptance, regression, multi-browser compatibility testing.
• Proactively communicated about test progress, issues status, and results to appropriate audience; appropriately escalated issues to the test lead.
• Provided specific guidance on defects to developers; participated in defect resolution meetings and validated the solution.
• Shared expertise and trained offshore and new-to-team personnel.

Software Quality Assurance Engineer

Confidential, San Francisco

Responsibilities:

• Worked closely with the clients to understand the consumer and business application product requirements and coordinated with the testing team to derive a measurable result. Supported multilingual, multicurrency and global operations.
• Developed and utilized for testing test plans, test cases, test reports, test estimates for QA team.
• Tested Web-based and Client-Server applications on different environments (online banking, ATM, bank internal applications). Tested integrated with Salesforce platform Eclipse dat provides 360 point view on customer relationship.
• Utilized QTP for executing automation scripts during regression testing.
• Prepared, distributed and tracked defects in existing and new products using defect tracking tools Clear Quest and Quality Center.
• Tested services for main banking applications such as: Check Processing Systems; Customer Information Facility; Electronic Funds Transfer.
• Worked on portfolio management and customer access system project which allows customer to open and maintain the account online, transfer all accounts to online portfolio management system.