SUMMARY

• Over 8+ years experience in Quality Assurance/Business Analysis, expertise in automation tools Winrunner, QTP and Test Management tool HP Quality Center, IBM Quality Manager for web based applications in Re - Insurance, Retail Banking, Commercial Banking, Real Estate and Retail domain.
• Extensively worked at client place over 1 year as QA and Business Analyst in Re-Insurance Application using Winrunner and QTP for automation.
• Extensively worked at client place (Canada) over 2 year in QA and Business Analysis for Financial applications in banking domain implementing MS-CRM and Migration projects.
• Working at client place about 1+ years in Quality Assurance for Real Estate applications implementing Salesforce CRM, Financial applications, Mobile and ipad applications.
• Highly skilled in functional and regression testing and using test management tools HP Quality Center, IBM Rational Quality Manager, IBM Rational Clear Quest.
• Expertise in complete STLC process like test plan, analysis, test design, development of test script, test execution and defect reporting and testing methodologies.
• Proficiency in SDLC, understanding the workflow concept, ability to gather and document the 'As-Is' and 'To-Be' processes.
• Expertise in Automation testing using Winrunner and HP Quick Test Pro and skilled in identifying the candidates to be automated.
• Ability to understand the feasibility of requirements, nature of requirements, identifying gaps and work collaboratively with the team in identifying the solutions.
• Knowledge of various testing methodologies & processes as per existing Industry standards.
• Attention to detail and ability to understand the requirements of customer.
• Experience in handling Onsite/Offshore model.
• Support users during UAT and Pilot testing.
• Good experience in defect tracking, prioritizing the defects and follow the life cycle till the defects are fixed to closure.
• Highly motivated and proven capability in adapting to new and fast changing technologies.
• Creative and aggressive self-starter integrative thinking skills, capable of forming and maintaining positive and Productive working relationships in internal, external, independent and team environments. Proved to be a fast learner.
• Excellent Team Building and Problem Solving skills in conjunction with strong Management and Engineering background.
• Ability to manage (Multiple) project tasks with changing priorities and meet tight deadlines.
• Ability to articulate alternative solutions and reasoning behind the alternatives.
• Excellent communication and presentation skills along with strong listening, interpersonal & analytical skills

TECHNICAL SKILLS

Languages and Scripting Languages: Java, J2EE, JavaScript, VB Script

Operating Systems: Windows XP/Vista, iOS.

Testing and Test Management Tools: Winrunner, QTP, SOAP UI, ITG, HP Quality Center, IBM Rational Quality Manager

Domain Experience: Re-Insurance, Retail (Point of Sale), Retail Banking, Commercial Banking, Real Estate

Trainings: Six Sigma, MS-CRM, Salesforce-CRM

PROFESSIONAL EXPERIENCE

QA Analyst

Confidential

Responsibilities:

• Analyzing business requirements documents and Technical design documents to understand the new enhancement proposed, clarify queries with Business Analyst and Technical Team.
• Create Test plan for each project under the program and provide the test efforts to the team.
• Interacting with various teams (Integration, security, reporting) to understand the changes made to their system, analyze the impact to test and propose a mitigation plan to complete the test within the timeline
• Create High level test scenario, testcases and test scripts using IBM Rational Quality Manager.
• Review scenario and testcases designed by other team member and provide feedback.
• Perform functional testing by executing the test scripts and reporting defect in the defect tracking tool: IBM Rational Clear Quest.
• Assign defects to the technical team, retest and track them until closure.
• Provide details of the reported defects to the business and technical team during daily triage meeting.
• Recommending and making new improvements to QA policies, standards and procedures.
• Generate weekly status report for the team and program management.
• Training and Mentoring new resources added to the team.

QA Lead

Confidential

Responsibilities:

• Identify Risks, Dependencies and assumption for each project under test.
• Understanding the workflow concept, ability to gather and document the 'As-Is' and 'To-Be' processes.
• Gathering and documenting the requirements from business by conducting necessary sessions involving the business, Developers, testers, project manager and project stakeholders. Serve as a liaison between business and IT throughout the cycle.
• Understand the feasibility of requirements, nature of requirements, identifying gaps and work collaboratively with the team in identifying the solutions.
• Verify and validate of the critical test scenarios to meet the customer expectation.
• Creation of High Level Test scenarios.
• Review Test design and provide review comments to offshore team.
• Create Test Execution plan according to the timelines and Test Environment.
• Perform Functional testing for the system under test and raising defects in Quality Center.
• Organize triage meeting with business and development team during all phases of testing to discuss the defects and assign to the respective team.
• Re- tests the defect fixes and track the defects until closure in Quality Center.
• Report Generation from Test Management Tool HPQC for each project and distribute to Business and Development teams.
• Co-ordinate for the UAT testing activities and setup the system for end user testing.
• Co-ordinate with the offshore team for clarification and planning activities.
• Handling Peregrine tickets analysis for production defects and tracking them to closure in Quality Center.
• Identify the test scenario for regression testing to be automated.
• Developing automation scripts using QTP for regression testing.
• Update the scripts according to the changes in the system under test.
• Generate weekly status report with the details of the automation test results.