TECHNICAL SKILLS

Software: SharePoint, Toad for Oracle 10.6, Toad Data Modeler 3.6, Toad for SQL Server 6.5, C#.Net, Java, ASP.Net, TMS/YMS, DRM, Hyperion Planning and Essbase, Informatica, Datastage ETL, WordPerfect, Windows 95, MS Schedule 1.0, Project Workbench, Quatro Pro, Easyflow, AmiPro 3.1, Micrografx ABC Flowcharter 3.0, Lotus 1 - 2-3 ver. 5, MS Work 6.0, MS Word 7.0, MS Word 97, Visual Explain, Lotus Notes 6.5, MS Excel 2003, Pega system, Window NT 4.0, Mercury Test Director, MS Windows XP, MS Excel 2003, MS Outlook, MS Word 2003, MS Access, MS Project, Business Objects, Visual Basic 6.0., Mercury Quality Center 11.0, Microsoft PowerPoint, Track Record, RADTOOL, SQL Developer 1.2.1., Caliber, Vision Explorer, Star Team,, COBOL/COBOL II MVS Environment, Control-M Batch Scheduler, Netman, JOB/SCAN, Abend-Aid, Datavantage, DB2, IBM Utility Programs, SAS, COBTEST, EasyTRIEVE, Viasoft SmarTest, JCL Check, Panvalet, SQL, File-Aid 8.8.0, File-Aid for DB2,TSO/ISPF,QMF,CICS, CICS Playback, Strobe Application, Knowledgeware Sterling Case, JCL, SPUFI, SAVRS, RDMS, Insight, Changeman 5.3.0, RC/Query, RC/Update, Fast Unload/Load (Platinum), DataXpert, Execution Scheduling Processor (ESP), Tape Management System (TMS), RUMBA 95/NT, DB2 Utilities, Xpediter, SYSM, Flow Charting 41, HTML, CA-Endevor, Princeton Softech’s Relational tools, APS code generator, SAR, Fault Analyzer, File Manager, Debug Tool, XML, Benthic Golden Software 32, RDS report system, VISION Explorer 8.1, BizTalk 2013, SAS VA, SAS ETS, SAS Office Analytics, HP ALM 11.52, QTP, SILK, HP Performance Center, HP UFT, BUG Tracker, WinSCP, SFTP, Ruby Mine. Confidential Health System, Atlassian ALM - (JIRA, Bamboo, Confluence, Zephyr, GIT), Selenium, HP ALM 12.53, HP ALM 12.01.

Databases & OS: IMS/VS, DB2, DOS, OS/2, VSAM, R12 Oracle, Teradata EDW, Microsoft SQL Server, SAP Sybase IQ, XML files.

Hardware: Novell 3.11/3.12/4.1, IBM LAN Server 3.0, VTAM Printer Support, IBM 3090/180E

Other: Information Engineering Test Methodology, Foresight Test Methodology (CASE Tool)

Confidential: MS Project 2010, Project Workbench, MS Word 2010, MS Access 2010, MS Excel 2010, Flow Charting 41, Team Works, hdi365 Share Point, Skype, WebExTools MS Schedule, EasyFlow,Micrografx ABC Flowcharter 3.0., MS Windows XP, Microsoft Office Visio Professional, Visio 2010, MS Power Point, ERP, Waterfall and Agile Methodology, Clarity

PROFESSIONAL EXPERIENCE

Confidential

QA TESTING LEAD

Responsibilities:

• Provided Leadership and management of testing for 3 large new projects Model Year 18 - 3 Releases for over 30 motorcycles, Contact Center, and Unified Profile (Gigya). Also lead QA support for H-D.com, H-Dnet.com, Hog.com/Salesforce, and Ecommerce to ensure successful delivery for Harley Davidson’s systems. This included leadership throughout the entire SDLC for new projects. Model Year 18 was Agile with the remaining projects Waterfall. This included testing for every Browser and Mobile device (phone and tablet).
• Lead and coordinated all testing for both onshore and offshore Vendors (Infosys, TIG, BurntCow). This included manual and automation (Load Runner) for Regression Testing.
• Wrote the Solution Test Plan, Test Schedules MPP, Resource Planning, Budgeting, as well as Admin for HP ALM. Documented Training material for HPQC and provided several Demos for Testers, Developers, Senior Management, Users, and Business Team. Created Test Execution and Defect Reports from HP ALM as well coordinated all types of Testing from there (Functional, System Integration, Performance, Analytics, Accessibility, and Security).
• Involved with UAT extensively throughout the projects, including creating a UAT Demo using Power Point for UAT Testing process and Defect Management process. Was UAT Lead with over 100 Users global throughout the world.
• Lead the effort in maintaining maturing of the whole QA process for all applications not just for testing, but also Release Management. That included the strict use of Test Plans, Release Plans, QA Planning and Scheduling, Weekly Status reports.
• Approved Test Cases and Test Execution for all Support systems (H-D.com, H-Dnet.com, Hog.com/Salesforce, and Ecommerce)
• Reviewed Project Requirements, FSD’s (Functional Design Documents) TDD’s (Technical Design Documents) and Mapping documents. Collaborated with BA’s for modifications to these documents to make sure they are Testable, Clear and Concise and Unambiguous.
• Developed and coordinated Test Releases, Test Cycles, Iterations and Test schedules within HP ALM. .
• Managed Offshore QA resources - total Team is approximately 8 resources.
• Promoted Automation testing and implemented Regression Testing using LoadRunner for H-D.com which was not in place.
• Reviewed SOW’s for Infosys vendor for future testing

PROFESSIONAL EXPERIENCE

QA SENIOR MANAGER

Confidential, Wisconsin

Responsibilities:

• Provided management of testing to ensure successful delivery for Land’s End systems. This included continuing QA testing of the existing US & International legacy applications as well as the new COMPASS program. The COMPASS: program is a 5 year effort to bring in Oracle RMS and Hyperion Planning for both Merchandise Operations as well as Finance. This included changes to the Data Warehousing systems.
• Wrote the Test Plan and Test Cases for Oracle Finance (Fixed Assets, Accounts Payable, etc.) in HP ALM. Executed those Test Cases in the several Testing Levels (Functional, SIT, and UAT).
• Developed and brought in a new QA robust Testing Methodology which was not in place for Confidential ’ End. Lead the effort in maturing the whole QA process for all applications not just for testing. That included the strict use of Test Plans, Program Test Strategy, QA Planning and Scheduling, Weekly Status reports, inspection and following QA guidelines for writing requirements with the BA’s, and other deliverables for both offshore and onshore. This was for Agile and Waterfall.
• Created the Program and Project Testing Approach for the COMPASS program which included Confidential ’ End resources, vendors Accenture and TCS. Developed high level and detailed estimates, Master Test Plan (MS Project), Deployment Plans, and Test scheduling for the entire Testing effort. Also, developed the QA processes and procedures for (business requirements testability, defect management (JIRA), testing metrics and other deliverables and documentation as appropriate. This included Testing Techniques, Test Scenarios, Test Cases, Test execution standards and practices as well as putting in place Auditing procedures.
• Reviewed and approved from a QA perspective all Project deliverables. These included - Project Requirements (Business, Functional and Non-Functional Requirements), (Functional Design Documents), (Technical Design Documents), (Architecture Diagrams), (Mapping documents).
• Developed and coordinated Test Releases, Test Cycles, Iterations and Test schedules with Strategic, Minor projects as well as Support with the appropriate Project Managers. This included Unit, Smoke, Functional, Systems Integration, Regression, and UAT testing for each Environment and Code Release. Atlassian ALM products were used (Bamboo, Jira, Confluence, Zephyr, GIT) and Selenium for Automated Test Execution.
• Worked closely with Program Manager of COMPASS for entire Testing effort to ensure testing stays on track for different Phases of the project. Reported on test status on a weekly basis with the Program Manager, Project Team, and VP.
• Worked with assigned Business Analysts and a team of 4 onshore Test Analysts who were under my direction in the review of documented requirements and all testing documents. Review quality of test scripts against defined standards.
• Managed Offshore QA resources - total Team is approximately 10 resources.
• Promoted Automation testing which was very limited. Lead the effort and implemented for International Applications taking manual testing to automation testing using Selenium for UK, Japan, and Germany.
• Reviewed SOW’s for TCS vendor for future testing with COMPASS and all legacy systems - Mainframe (CICS,DB2,VSAM,JCL,Cobol). Worked with TCS and bringing them onboard to assist in the testing effort for all applications at Confidential ’ End.

QA TEST MANAGER

Confidential

Responsibilities:

• Provided Test Management to ensure successful delivery for the integration of Meriter Hospital Confidential Health system to the UnityPoint Confidential Health system.
• Developed and brought in new QA Testing Methodology which was not in place for UPH..
• Developed the QA Defect Management Process along with the QA Defect Management Guide. Trained and mentored all PM’s, Developers, Test Contacts, End Users and testers on this new process.
• Created the Project Integration Testing Strategy, Project Master Test Plan, UAT Test Plan, Confidential Test Tracker and Toolkits, Master Test Script list, Test Metrics, which were all deliverables for the testing effort. This effort also included implementing Testing Techniques as well as building Confidential, Interface, Conversion, and UAT Test Scripts from Work Flows. Red Gaps from the Gap Analysis also were used in developing Test Scripts. Documented Test execution standards and practices as well as putting in place Auditing documentation.
• Developed and coordinated Test Cycles, and Test schedules for Unit, Application, Functional, Integration, 38 Interfaces, Mapped Record, Charge, Security, Dress Rehearsal, Parallel, Regression, End to End and UAT testing. These phases of testing involved working with the Build team (developers) and Test Teams from each Work stream.
• Worked closely with Program Manager for entire Testing effort to ensure testing stays on track for assigned projects and initiatives. Report test status on a daily basis with the Program Manager, Project Team, and Meriter User community.
• Lead and coordinated entire testing effort for both Inpatient and Ambulatory which included PM’s, Test Contacts, Testers, Build Teams, Security, for Meriter and UPH as well as Confidential resources. Total team was approximately 140 resources. GoTo meetings were daily for both Inpatient and Ambulatory teams.
• Manage, report metrics, and lead Defect Triage meetings, prioritized and resolved defects using Share Point.
• Coordinated all UAT testing as the UAT Lead at Meriter Hospital for four weeks with approx. 20 End Users.
• Tested all Applications within Confidential (ADT, Cadence, Prelude, ClinDoc, Stork, Willow, ASAP, Optime, Orders, Ancilliary (Lab, Onbase(scanning), Radiology) Hospital Billing Hospital Claims, HIM, Printers and Workstations, Reports and Extracts, Conversions, as well as all Interfaces as inputs and outputs to the Confidential System.

QA - TEST MANAGER

Confidential

Responsibilities:

• Provided management of testing to ensure successful delivery for the new Confidential Life Insurance Program systems. This included conversion from the existing mainframe system GroupComm for Health Insurance (WPS), Long Term Disability, Short Term Disability, Life Insurance, Vision Insurance (Davis), and Dental Insurance, (Delta). This conversion entailed loading all insurance information (Company, Locations, Divisions, Department, and Job Classes) to the new BRIX Enrollment/Billing system. This Conversion effort entailed extracting data from VSAM files to SQL Server and Oracle databases for all Enrollments, Billing, and Financials as well as the newly created Data warehouse (ODS).
• Developed and brought in new QA Testing Methodology which was not in place for Confidential Life. They did not have a QA process in place. Most of it was Waterfall (Iterative) with some Agile. Goal was to bring them up the CMMI 2 level.
• Created the Program and Project Testing Approach, developed over 15 Test plans, high level and detailed estimates, Master Test Plan (MS Project), Deployment Plans, and Test scheduling for the entire Testing effort. Also, developed the QA processes and procedures for (business requirements testability, defect management, testing metrics and other deliverables and documentation as appropriate. This included Testing Techniques, Test Scenarios, Test Cases, Test execution standards and practices as well as putting in place Auditing procedures.
• Reviewed and approved from a QA perspective all Project deliverables. These included - Project Requirements (Business, Functional and Non-Functional Requirements), (Functional Design Documents), (Technical Design Documents), (Architecture Diagrams), (Mapping documents).
• Developed and coordinated Test Releases, Test Cycles, Iterations and Test schedules for Unit, Smoke, Functional, Systems Integration, Regression, and UAT testing for each new Environment and Code Release.
• Worked closely with Program Manager for entire Testing effort to ensure testing stays on track for assigned projects and initiatives. Reported on test status on a daily basis with the Program Manager, Project Team, and User community.
• Worked with assigned Business Analysts and a team of 4 Test Analysts who were under my direction in the review of documented requirements and all testing documents. Review quality of test scripts against defined standards.
• Managed, report metrics, lead Defect Triage meetings, prioritize and resolve defects using Bug Tracker.
• Coordinated all testing for the new Confidential Life program with vendors from SunDial (Financials), PSC (Data Warehouse), Hartford, WPS, Peoplesoft (General Ledger, Commission Payments, Premium Refunds), Davis and Delta EDI file interface for Benefit and Enrollment (834).
• Oversee Testing Team to follow the QA process - Designing Test Cases, Execution of Test Cases, Defect remediation for the entire footprint. This included 17 different systems. This included thousands of test cases.
• Created Weekly Status reports for Project Team and Executive Management.
• Identified and implemented mitigation strategies for any risks involved.
• Developed Testing Strategy and Approach including Test Cases on a Risk Based approach.
• Wrote and executed over 2000 Test Cases and executed them.
• Total Team is approximately over 30 resources.
• Coordinated all UAT testing of the BRIX Enrollment/Billing Insurance system for around 15 Confidential Life Customer Care and Sales resources.
• Participated in capturing Process and Procedures documentation of the new Confidential Life system for training and workflow process.
• Provided test leadership ensuring all testing activities are completed as Test Key (Lead) for Property and Casualty - Commercial Rate/Regulatory small projects (Sprints) in Agile environment.
• Responsible for estimation and scoring (numbering system) of each User Story/Card, as well as test planning, test design and test execution.
• Managed the effort for Defect Reporting and remediation with the Project Team, as well as attended daily Defect Triage meetings with Project Managers, and Test Key’s from other Agile Project Teams.
• Responsible for assigning defects to Test Team of 5, and coordination of testing for each phase (System Integration thru User (QA) testing. This included assigning Cards to the testers, following up on the Test Design of User Stories into Test Cases, setting up Walkthru’s with Users for each Card, and coordination/movement of Cards thru Releases/Sprints on the appropriate boards during Test Execution. Communicated the status of testing thru daily Scrum meetings to the entire Project Team lead by the Scrum Master.
• Formulated and defined systems scope and objectives through research and fact-finding, combined with understanding and knowledge of applicable business systems and industry standards. This was completed with BA’s, Tech Leads, Developers, Project Leads, and Data Analysts.
• Analyzed business and User needs, assisted in communicating any modifications of requirements and revising existing system log issues as necessary. Guided and advised less-experienced test analysts on the testing methodology. Socialized and documented business implications of the Commercial lines application to the current business environments.
• Lead the Manual and Automated (Ruby) test strategy, test designing of Ruby scripts, and execution of those scripts. Worked with the Project Managers to determine through Risk Based Approach and Cost/Benefit Analysis to determined business functions would be Automated versus Manual.
• Work closely with Project Manager to ensure testing stays on track for assigned projects and initiatives. Report on test status including tracking and reporting on issues that may impact successful delivery.

SR QA TEST MANAGER

Confidential

Responsibilities:

• Provide test management for large, extra-large and/or key initiatives which includes leading development of the testing strategy and approach and working with other project team members to ensure testing is appropriately estimated, planned, designed and executed.
• Provide overall management of testing to ensure successful delivery for the new EDW (Enterprise Data Warehouse) Program. This entails 4 Infrastructure projects (Teradata, Informatica, Business Objects, and BizTalk). The EDW Program also covers 8 Quick Win Projects as well as 15 Strategic Conversion Projects. These Conversion Projects will be Extracting data from Sybase IQ and SQL Server into Teradata. Along with these Conversion Projects is the converting of Datastage jobs to Informatica ETL Jobs project. Also, develop and govern the new Test Strategy for Change Requests in Data Management.
• Work with Project Managers and other stakeholders to ensure testing scope, schedule, and budget are effectively represented. Influence Wellmark and IT outcomes and directions through use of knowledge, best practices and strong relationships.
• Support testing for other smaller projects by consulting, coaching and mentoring assigned testing resources as appropriate.
• Develop and review Testing Approach, Test plans, high level estimates, business requirements testability, defect metrics and other deliverables and documentation as appropriate. These deliverables are at the Program and Project level.
• Review, inspect and approve from a QA perspective all Project deliverables. These include - Project Requirements (Functional and Non-Functional Requirements), (Functional Design Documents), (Technical Design Documents), (Logical and Physical Database diagrams), and (Technical Configurations)
• Develop and coordinate Test Releases, Test Cycles, Iterations and Test schedules for Smoke, Functional, Systems Integration, Regression, and UAT testing for each new Environment and Code Release.
• Work closely with Project Manager to ensure testing stays on track for assigned projects and initiatives. Report on test status including tracking and reporting on issues that may impact successful delivery.
• Work with assigned Business Systems Analyst and Test Analysts in the review of documented requirements to ensure testability, maintainability, accuracy and consistency. Document or lead the documentation of test coverage and traceability to requirements. Review quality of test scripts against defined standards.
• Participate in the development, maintenance and continual improvement of Wellmark test methodology, test automation strategy and overall test tool logical design.
• Manage, report metrics, lead Defect Triage meetings, prioritize and resolve defects using Wellmark’s defect management tools - HP ALM 11.52 and SCTM.
• Developed and Implemented the Standards and Practices for HP ALM 11.52 including filling the role of Administrator.
• Experience with HP UFT and HP Performance Center.
• Oversee Project schedule and develop QA Test Schedule.
• Work with vendors to assess and install new or upgraded of software
• Work with other BTS team members and business team members in developing resource estimates for projects and other initiatives as required.
• Work with offshore resources for planning and design of EDW initiatives.
• Knowledge from Integration testing with TriZetto Facets and Connecture (front end).
• Wrote several Test Plans and Test Cases for EDW Business Objects, Office Analytics, and executed those test cases.

QA TEST LEAD

Confidential

Responsibilities:

• Review, inspect and approve from a QA perspective all Project deliverables. These include - Project Requirements (Functional and Non-Functional Requirements), (Functional Design Documents), (Technical Design Documents), (Logical and Physical Database diagrams), and (Technical Configurations)
• Create Master Test Strategy document and Master Test Plans for US FIN Finance Separation/Conversion (Canada to US) and US FIN Finance Reporting Projects. Review with sponsors and approvals were made by Finance VP’s, Directors, Project managers, Business Analysts, Tech Leads, QA Manual and Automation Managers, UAT Coordinators and Managers.
• Develop and coordinate Test Releases, Test Cycles, Iterations and Test schedules for Smoke, Functional, Systems Integration, Regression, Release Regression, and UAT testing for each new Environment and Code Release.
• Manage, report metrics, lead Defect Triage meetings, prioritize and resolve defects using Aviva’s defect management tool - Quality Center.
• Coordinate, Plan and schedule the entire effort for QA System and End to End testing in five new environments with over 25 Integration Points. This involved both manual and automated testing using Quality Center and Load runner.
• Lead effort for Performance testing by offshore including creating Performance Master Test Plan.
• Coordinate communication between all QA Leads from all Finance Systems involved.
• Report progress of overall Testing to Project Teams when appropriate integration is involved.
• Oversee Project schedule and develop QA Test Schedule.
• Coordinate with Release Management Manager as to Code Releases - Test Environment coordination, and configuration changes.
• Produced Project Test Planning deliverables including resources and time line schedule.
• Create Application Readiness Reports.
• Supervise all QA (5TCS onshore and 12 offshore) for both US FIN Finance Projects.
• Knowledge from Integration with TriZetto Facets auto scheduling jobs for testing.

Confidential, WI

QA SENIOR TEST LEAD/QA PROGRAM LEAD/QA UAT LEAD

Responsibilities:

• Reviewed and participated in gathering project requirements (Project Abstract) (Functional and Non-Functional Requirements), (Use Cases), (Functional Design Documents), (Technical Design Documents), (Logical and Physical Database diagrams), (Technical Configurations), and (Work Flow diagrams).
• Developed and coordinated Test Cycles and Test Plans for Functional, Systems Integration and Regression testing for each Code Release.
• Created and executed Business Components/Test Scripts/Test Cases using HP Quality Center linked to Caliber Requirements for Dual Feed Print and Apply w/Automated Conveyor Project, MTM (Multiple Ticket Maker) Project, and Import Replenishment Project, and Sterling OMS MLOF Project. Lead the QA team of 10 onshore resources and over 12 offshore resources. This was done for Verification and Validation phases.
• Reported, prioritized and resolved defects using Confidential ’s defect management tool - Star Team and Quality Center Defect Management.
• Conducted extensive data analysis/verification by writing and executing complex SQL queries in DB2 and Oracle using Java.
• Set up System Test Environment in DB2 which involved unloading and loading tables.
• Audit all phases of the SDLC with deliverables for each gate within the Project cycle.
• Coordinated the entire effort for QA Functional and End to End testing in common environment with four other projects.
• Participated in Stress Testing and wrote the Performance Master Test Plan for the new MTM project which involved several other projects accessing the common Servers and Bridging to Queues.
• Coordinated all Integration work streams for End to End System Testing.
• Developed End to End Test Plan - Entry and Exit criteria - List all Business Scenarios
• Ensured all Requirements for MLOF project from all QA Leads are tested thoroughly which affect one system to the other. Find any processes missing that were not covered in the SDLC.
• Coordinate communication between all QA Leads from all Systems involved.
• Reported progress of overall Testing to Project Teams when appropriate integration is involved, and the overall testing to the PL and the PM.
• Oversaw Project schedule and developed QA Test Schedule.
• Involved in UAT effort and assist Users in coordination of this between Integration Points.
• Coordinated with Release Management Manager as to Code Releases - Test Environment coordination, and configuration changes.
• Oversaw Automation and Performance Testing.
• Secured High Level QA Planning and Estimates for Logistics Projects.
• Project Test Planning including resources and time line schedule.
• Created detailed QA Estimate with Clarity tasks and Project Manager.
• Audited QA Team Deliverables for each gate of the Inspection process for the SDLC.
• Created Application Readiness Reports.
• Supervised all QA for various Logistics projects.
• Lead Team of over 25 resources both onsite and offshore
• Hands on testing with QTP, Manual Mainframe applications in CICS and batch jobs, Java and .Net and Cobol programming .
• Involved in and Lead projects in both Agile and Waterfall Test methodologies - Lead Scrum meetings daily.

Confidential Madison, WI

QA TEST LEAD/MANAGER

Responsibilities:

• Review project requirements (Functional Design Documents), (Technical Design Documents), (Database Schema), and provide analysis in the creation of overall testing strategies for product development.
• Manage and prioritize the overall testing effort for the GIMMS2 Phase I project, the Quality Assurance team, andthe Quality Assurance process. Responsible for QA Test Planning, Test Development, Test Execution and Test Reporting.
• Develop Test Strategy and Approach deliverables (both short and long term goals) along with the Test Plans, Test Template, Test Cycles, Test Cases, and methodology used for QA testing. This was done for both Desktop and Handheld applications. Determine tasks required to test systems function and appearance, also establish the objective measures of success for the project.
• Developed Test Matrix to manage tasks, test cycles, test cases. Created Scorecard and Assignment Dashboard documents to manage day-to-day activities of test group resources for a team of 12. Ensure testing is completed on schedule and meets all functional requirements, business rules/compliance. Assign tasks for all QA Resources for Functional, Database, Regression and End to End, and Regression Testing. Responsible for developingQuality Assurance team members by identifying opportunities on the project appropriate to the associates demonstrated level of performance. Responsible for identifying and setting expectations with the QA team, including how the project process will be followed.
• WorkwithTechnology Project Manager to gather feedback from the team to analyze different aspects of the project, and once assessed work with others to implement process improvements.
• Coordinate Code Releases with IT and refreshing of QA Oracle Test Environment.
• Create Process and Data Flow diagrams using Visio.
• Evaluate test tools (QTP - Quick Test Professional, Test Director, and Quality Center) for Regression Testing to be used by QA and User Group.
• Shared and formally presented QA Test Strategy to Confidential for other projects at Alliant.
• Provide preferred approach of defect/issue management and documentation to effectively weigh risk and cost to the project.
• Participate in (DMT) Defect Management Team for coordination and review.
• Create test plans and execute test cases for the most complex windows of GIMMS2 system C#.Net applications Oracle and Mainframe DB2. Wrote several (complex inner and outer joins) SQL statements for database testing and mentor QA test team members for this.
• Attend Leadership meetings (IT Manager, Project Manager, IT Lead, Lead BA, User group) for any Project Issues including the Change Management process (Decision Log).
• Participate with IT manager in managerial authority over staff with respect to staffing, and monitoring performance. Review resumes of QA Resources for GIMMS2 project as well as another project. Participate in technical interviews and recommend QA Resources for both projects.
• Estimated QA Test effort (man hours) for next Phase of GIMMS2 Phase II for Confidential .

Confidential, Madison, WI

MAINFRAME QA LEAD/BUSINESS DATA ANALYST

Responsibilities:

• Validated and clarified Requirements/Business Rules with Victim Services and Locator User Groups for new WICS Java application system.
• Created detailed Test Plans from Business Requirements/Specifications for QA and User groups.
• Accessed logical data models, physical data models, and work flow diagrams for test case design.
• Created test data, developed/executed test cases for System Integration, Regression, and User Acceptance testing.
• Reported and prioritized defects using TrackRecord, and coordinated with Vendor developers in defect management analysis.
• Conducted extensive data analysis/verification by writing and executing complex SQL queries in Microsoft Access.
• Prepared and drafted Conversion Issue documents, Master List QA Anomalies, and Excel data mismatch reports for Senior Management as well as User Groups for the purpose of analysis and possible data corrections.
• Wrote specifications and coded COBOL II, SQL, DB2 and Oracle programs for the Store Structure Conversion Job Code ASSETS project. Performed Unit, Systems, and Acceptance testing, including detailed test plans and program walkthroughs.
• Gathered Requirements, designed specifications, coded and tested several COBOL II, SQL, DB2 and Oracle programs for Store Structure Associate Coverage Reports, Sales & Payroll Information, Associate Dept/Job translation, and Scheduling/Time keeping system (Kronos Workforce Smart Scheduler). These tasks were derived from Enhancements, Work Requests, and Problem Management.

Confidential Madison, WI

BA LEAD/QA TEST ANALYST

Responsibilities:

• Translated Use Cases and Requirements into Test Scenarios within Mercury Quality Center.
• Created test data, developed test cases and conducted system functionality testing, for Remedy/Java Web application.
• Ensured test cases and test plans are complete and meet business requirements.
• Used Business Process Models, activity diagrams, logical data models, and physical data models for test case design.
• Executed test cases, reported and prioritized defects using Mercury Quality Center, and coordinated with developers in defect management analysis.
• Reported requirement issues and gap analysis using Mantis issues tracking system.
• Conducted data verification by writing and executing complex SQL queries in Benthic Software Golden 32 accessing Oracle.
• Prepared test case execution reports using MS Excel.
• Created Business Scenarios from Business and Functional Process Models with extensive User meetings.
• Validated and clarified requirements/Business Rules including Gap Analysis.
• Detailed requirements for the completion of the final deliverable (T235 document) to be used by development team for system design and coding.

SENIOR MAINFRAME DEVELOPER

Confidential

Responsibilities:

• Wrote specifications and coded several COBOL II - DB2 programs for the new Vendor/Brand project. Performed Unit, Systems, and Acceptance testing, including program walkthroughs. Lead System Test effort for Merchandise Ledger and Physical Inventory.
• Set up System Test Environment in DB2 which involved unloading and loading tables. Created System Test and Production ready JCL, programs, files, control cards, copybooks. Set up and ran over 100 jobs in ESP scheduler. Created program and job documentation for Production.
• Coded many Cobol II, VSAM, DB2, and SAS programs. Performed Unit, Systems, and Acceptance testing, including extensive program walkthroughs and Test Plans for VSAM to DB2 conversion.
• Mentored team resources in DB2, COBOL II and SAS.
• Financial analysis of data conversion and Cobol/DB2 fine tuning of over 270 programs. This entailed extensive coding and testing with test plans and test case scenarios. Created Standards documentation for SAS, DB2, and JCL for Financial Business Area.
• Corrected defects for Financial Business Clients through analysis and resolution options using MS Excel. Reviewed APEX system for Quality Assurance in Financial area.
• Gathered requirements for new Brokerage Products Project, developed General Design & Detail Design documents, wrote specifications, created MS Access Database, developed programs using Visual Basic 6. Wrote Test Plans and Test Case Scripts through all phases and for all testing environments.
• Developed Test Plan and Test Design deliverables for new LE/Sears Softlines Project. Coordinated Design reviews consulting with technical staff and business clients assuring Project Requirements. Participated in developing overall test methodology and strategy for both Confidential ’ End and Sears effort. Identified Test Environment needs and procured necessary assets.
• Created detailed Test Work Plan using MS Project and identified resource needs. Coordinated effort with Test Team in designing and writing test cases in COBOL II, CICS, DB2, Oracle, XML, MQ, and Java. Defined the exit/entry criteria for each phase of testing. Responsible for day to day coordination of all testing activities, including project monitoring, and reporting progress to Senior Management.
• Responsible for developing detailed Test Execution Plans, and setting the overall design for automated testing per application using Mercury’s Test Director. Mentored and assisted in designing automated test scripts/cycles.
• Gather requirements, write specifications, coding and unit/systems/acceptance/ testing for their new TSYS, MTECH, and CAMSDB credit card system for MasterCard and Visa. Both online CICS/DB2 COBOL II and batch. APS code generator and Changeman.
• Wrote several online CICS/DB2 Cobol programs for dispute/fraud credit card processing. Also produced new CSF letters for TSYS, MTECH and CAMSDB for the SeQual Pega Credit Card System.

Confidential, WI

SENIOR SYSTEMS ENGINEER - MAINFRAME

Responsibilities:

• Met with Business Clients, gathered requirements, wrote specifications for Detail design. Coded several programs and unit/systems/acceptance/ testing for their new claims data conversion system (Apex) system using COBOL, DB2 and SAS. Wrote extensive Test Plans for the conversion.
• Wrote specifications, coded and tested reports in SAS/DB2 for the new Claims Reporting Database. Mentored team members in DB2..
• Project Leader for new development DB2 project (TOPBI) Property and Casualty Commercial Lines. Analysis and Designed - Coded and Unit/System/Acceptance tested for COBOL II/DB2 policy processing. Complete documentation throughout project and Technical Writing.
• Team Lead in analysis/design for date driven process triggering events and/or documents. Studying existing system with cost/benefit analysis documentation and management reporting.
• Monitored various DB2 new development applications for the purpose of fine tuning to enhance performance using FileAid for DB2 and Strobe.
• Mentored several team members involving COBOL II, VSAM, DB2, ORACLE, SQL, reviewing specifications, walkthrus, and monitoring DB2 applications (Explains).
• Assisted in analysis and testing of DB2 ODS database design (back end), including ORACLE database (front end) for new vendor application package (PHOENIX).
• User Acceptance Test Leader for State of Wisconsin ACT11 Project. Developed UAT Work Plan for 20-25 resources, which included developing, designing and implementing new testing methodology. Also designed new UAT test case scenario forms for improved efficiency, auditing, documentation and overall level of understanding by User’s and Information System professionals. Assisted in searching test cases from desired databases for both Unit and Acceptance testing.
• Evaluated External Design documents for the purpose of writing hundreds of Test Case Scenarios for each Business Function. This also meant modifications to the EDD which included in some cases problem solving and saving effort or eliminating repetition where need be. Communication between Management, IS professionals and Users was a top priority at all levels. Trained Users on testing methodology.
• Team leader for several DB2 projects, managing workload and responsibilities of team members. Management reporting and documentation.
• Lead effort in analysis/design, coding and testing of DB2 process for referential integrity.
• Monitored various DB2 production applications for the purpose of fine tuning to enhance performance using Strobe & Insight.
• Team leader for implementing critical new development projects for Schools and Airport Venues.
• Designed specifications for conversions of VSAM(United Kingdom) and IDMS(merchandising) to DB2.

Confidential

TEST LEAD/SENIOR SYSTEMS ENGINEER

Responsibilities:

• Project Leader for scheduling and testing over 440 batch programs in two DB2 test regions for the new KIDS statewide $50,000,000 child support system. Also, coordinated testing for online critical changes to the financial functionality of KIDS during implementation. The various testing phases were System, Acceptance, Performance and Stress.
• Lead the effort in the $4,000,000 daily Check Write Process for all 72 counties and supported that effort throughout production. Finalized set up of several types of Check Write printers. Produced User reference manuals and lead the training for over 100 County Resources.
• Gained Network experience from the various LAN/Gateway and Controller platforms installed for each County. Served as Database Administrator for the Acceptance and Training test DB2 databases.
• Developed and delivered User Acceptance Test Plan (Milestone Six) for all 72 counties, and UAT User Guide. Developed and designed testing methodology along with pertinent forms such as test case scenarios, problem tracking documents and reports, service requests, etc. Coordinated and participated in creation of over 1500 test case scenarios. Participated in KIDS Function and System Testing, which included hands on development of specifications and coding.
• Project Leader during User Acceptance Testing for KIDS Project. Developed UAT Work Plan using Project Control software for 20-25 resources, including coordination of testing 1350 online screens and over 300 batch programs(including more than 20 interfaces). Determined UAT requirements, matched staff skills, assigned tasks, tracked status and measured productivity for all resources.
• Evaluated and participated in development of External Design, Internal Design and Construction. Specialized in over 220 document generation, DB2 database design and technical performance monitoring, screen navigation, batch processing, program structure and CUA project standards. Monitored (QA/QC) design phases using
• Statewide production support for all business and technical functions of KIDS, including coordinated Problem Management and Service Request tasks. Also, participated in onsite support for several counties in the Clerk of Courts during the implementation of KIDS.
• Researched and defined the need for software tools to ensure successful testing and implementation of KIDS. Developed project proposal for CICS Playback including cost/benefit analysis. Also, trained technical and County Users on Playback.
• Assisted in programming and testing KIDS Conversion from Counties various data storage such as VSAM, IMS, and manual files to DB2 database.
• Conducted oral presentations on KIDS User Acceptance Testing to audiences ranging from 10 to 150. Drafted correspondence, training manuals, and memoranda to various state agencies.
• Team Leader/Senior Programmer Analyst for Reauthorization II B Project. Involved in all phases of systems development life cycle including batch and online unit/integration/system coding and testing using DB2, IMS and VSAM.
• Team Leader/Senior Programmer Analyst for concurrent projects: Autodialer Phase I and 1070/71 Federal Reporting. Coordinated, participated and supervised all phases of systems development life cycle for both projects.
• Lead Analyst for 15,000 hr. RCA/Pre-Claims/Claims Project. Involved in all system design phases including conversion (IMS to DB2).
• Conducted unit/integration/system coding and testing for GOALS Project using COBOL - DB2 and IMS with extensive User interfacing. Also, participated in General and Detail design.
• Designed, coded and implemented an IMS/VS Lender Reporting System for Senior Management.
• Investigated, analyzed and installed new software (CICS PLAYBACK). Used PLAYBACK to perform stress and concurrency testing on WINGS Guarantee Online programs. Trained Staff on product.