SUMMARY

• Experienced & in depth understanding of Software Quality Assurance - including Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Test Planning, Test Design
• Aptitude in designing & executing of manual & automated test scripts in Client/Server and Web-based applications using Quality Center (QC), JIRA, QuickTest Professional (QTP), Selemium.
• Hands on experience Hybris Management Console (HMC), CRM System
• Proficient in writing Test Cases in Defect Tracking Systems and Test Management tools like HP Quality Center, JIRA, Zephyr & Mantis
• Extended skill in JIRA/Confluence Admin tool ranging from creating Project, Workflow, Users, Dashboard.
• Expertise in managing/resource planning of Offshore QA Team
• Experience with Mobile Automation ToolDeviceAnywhere, Appiumautomation framework and SeeTest.
• Designed, developed and wrote Test Plans, Requirements Traceability Matrices (RTM), Test Cases and Test Scripts from Use Cases, Design Documents and other project documentations
• Expert in testing applications in various programming languages such as VBScript, HTML, .NET, ASP.NET, Visual Basic, C++, Java, PHP
• Highly skilled & experienced on QA Testing Process and its relationship to producing a quality end product in various environments & methodologies - Waterfall, Iterative, Agile, Scrum and XP
• Participated in Product Design Reviews to provide input on Functional Requirements, Product designs, schedules, or potential problems.
• Self-managed & ability to adjust competing priorities & allocate time as necessary to get the job done

TECHNICAL SKILLS

Automation Testing Tools: HP QTP, Selenium IDE/Grid/Webdriver

Mobile Automation Tools: SeeTest, DeviceAnywhere, Appium

Defect Reporting Tools: JIRA, HP Quality Center, Zephyr, Mantis, QA Complete

Backend Validation Tool: MMS, SAP, Amazon S3 Bucket, Cybersource, SFTP, XStore, ICA

E-Commerce Optimization: SEO, GA, Webtrends, Marketing Pixel

Databases: Oracle, DB2, MS Access, SQL Server

CRM Tool: Responsys, Gigya, Relate

Web Monitoring Tool: New Relic, Dynatrace Keynote

Web Technologies: JS, HTML, CSS, XML, AJAX, .NET, PHP, SQL, PL/SQL, Java, Python

Debugging Tools: SoapUI, Fiddler, Firebug, Omniture, JAWS, Chrome Developer Tool, VMWare

Office Tools & Communication: MS Word, Excel, Access, PowerPoint, Outlook, Confluence Gliffy, Lucidchart, Joinme, Webex

PROFESSIONAL EXPERIENCE

Sr. QA Engineer

Confidential

Responsibilities:

• Designed, documented, and executed comprehensive Manual & Automated test suites to validate new/changed functionalities.
• Identified defects throughout Software Development Life Cycle (SDLC) by following both technical & business specs, and helped developers to reproduce & ensure defects are fixed.
• Worked closely with Business, Developers and other stakeholders to understand and come up with Non-Function Requirements/Performance Requirements which are in line with overall performance requirements by business.
• Led testing effort in Agile development team as an embedded member & worked within established QA processes & methods to integrate best processes into the Scrum Sprint of assigned work for short Releases and Builds
• Developed Functional and Regression automation framework in JAVA & TestNG from test case requirements using Selenium Webdriver.
• Accountable for full Testing Life Cycle (STLC) service delivery spanning complete scope of application testing including Unit, Functional, System, Integration, Smoke, White Box, Black Box, Gray Box, Regression, UAT and Data-driven Testing.
• Hands on experience in JIRA & Confluence Admin job for creating new project, workflow, Users.
• Used JIRA for Bug Tracking, Confluence for Requirements Documentation & QA Complete for Test Case writing & execution.
• Performed END to END validation for detailed Order, Tax & Tender, Fulfillment, Inventory & Prices, Sales Adjustments Sales Reporting, Inventory Reporting by using Cybersource, MMS, SAP, PFS Web Portal, XStore.
• Acted as Subject Matter Expert (SME) when complex business scenarios needed to be identified and identified any requirement gaps during Requirement Analysis
• In depth experience on setting up monthly Promo & Voucher, Orders Validation, run Cron Job, Customer details investigation/change, Product details & stock Validation in Hybris Management Console (HMC)
• Hands on testing experience on SEO, Google Analytics, Marketing Pixel, Webtrends, Web Accessibility.
• Proficient in manual testing Mobile Web & Native Applications in both iOS and Android mobile devices as well automation testing using Appium automation tool.
• Designed & performed Customer Interface API validation including System, Integration, Compatibility & Regression Testing with Responsys, Gigya, Relate, Zeta.
• Performed Customer Data Migration Testing for Frontend & Backend.
• Used Requirements Verification Traceability Matrix (RVTM) to map requirements to verification methods.
• Prepared, maintained, and reviewed QA Test Documentation, Metrics and Artifacts to ensure compliance with quality assurance standards and requirements
• Prepared Daily Status Report for onshore & offshore mangers.

QA Analyst

Confidential

Responsibilities:

• Wrote Test Plans, Test Cases, Test Scripts and other testing artifacts & documentations; analyzed and produced testing documentation
• Analyzed, designed, and documented QA procedures & standards, and assisted in the development & implementation of QA Metrics to assess quality of delivered applications and information systems
• Assisted Leads in developing and implemented quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures in a large computer-based organization
• Utilize Zephyr to write, execute and analyze test cases to describe the software testing steps that will be followed during the testing cycle.
• Reported software defects using bug tracking tool JIRA for software Developers
• Conducted Cross Browsing test on different OS and Browsers by using VMWare, Chrome UA Spoofer.
• Developed Functional and Regression automation code in JAVA & TestNG from test case requirements using Selenium Webdriver.
• Analyzed formal test results after manually performed Mobile Testing in order to discover and resolve defects, bugs, errors, and configuration issues.
• Used SeeTest for automated the Mobile Testing and run the scripts for multiple devices with VBScript using QTP.
• Conducted testing on the major functionality of the web page, including - “Search Reward Module”, ”Card Compare Module “Apply Now ”, “Learn More”, “Sharing Option”, “Have Us call Module”, “View Business Card”.
• This testing has been performed to check the web page’s look in terms of Visual designs and the style guide. Also tested JavaScript behavior on client side browsers.
• Performed Search engine optimization (SEO) testing by View Source Code using Omniture, Charles and Fiddler debugging tool.

QA Test Engineer

Confidential

Responsibilities:

• Developed test plans, executed test cases, tracked test progress, evaluation of results, and documentation of test defects.
• Analyzed formal test results after performed Mobile Testing Manually and by automatically using SeeTest in order to discover and resolve defects, bugs, errors, configuration issues, and interoperability flaws. Also Produced SeeTest scripts into VBScripts and Imported in to QTP to enhance the script.
• Evaluated executed Test Results generated from HP Quality Center (QC) and HP QuickTest Professional (QTP) and provided recommendations to aid software development bug resolution
• Perform manual testing including smoke, Functional, Cross browsing and Regression Test.
• UtilizedQuality Center (QC)to write, execute and analyzesoftware testcasesforManualTesting& logging and tracking defects as well as experience inHP ALM Admirationmodule including creatingDomain, Project, Users & workflow implementation.
• Translated Business requirements and technical design into Test Cases assuring maximum requirements coverage.
• Converted manual test cases in Quality Center (QC) to automated test scripts in QuickTest Professional (QTP) by implementing hands-on advance VBScripting functions & procedures
• Developed and maintained custom library, error handling, recovery scenarios, reporting methods and descriptive programming using VBScript in QuickTest Professional (QTP)
• Performed data analyses and data validation by writing SQL queries especially for SQL Server database.

QA Analyst

Confidential

Responsibilities:

• Developed & executed Test Plans, prepared work schedules, resource planning and bug reporting in HP Quality Center (QC)
• Automated baseline scripts generated using HP QuickTest Professional (QTP) to perform Regression Testing for different builds of the application.
• Worked with Developers, Project Managers, Business Analysts to continually enhance the service & testing offered by QA across the entire Software Development Life Cycle (SDLC).
• Tasked with creating Test Planning, Test Design, Test Execution and Test Evaluation.
• Scheduled weekly meetings with Business Owner, Developers and QA team to discuss about quality issues.
• Created Data Driven tests for multiple sets of data using HP QuickTest Professional (QTP) and for repetitive tasks.
• Involved in Data validation and Database integrity testing on Oracle database by writing SQL statements
• Developed documentation & performed User Acceptance Testing and trained the users about the system