PROFESSIONAL SUMMARY:

• IT professional with 6+ yearsof experience in Testing Software Application and Quality Assurance.
• Good understanding of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC), Bug Life Cycle and its divergent phases. Working experience in Agile - Scrum and Waterfall development processes.
• Proficient in testing Web-based, Mobile App, Client server and GUI applications in different domains like Banking and Finance, Information Technology, E-Commerce, Supply Chain, and Health Care.
• Experienced in all phases of Software Testing Life Cycle including Requirements Gathering, Risk Analysis, Project Planning, Scheduling, Test Execution, Defect Tracking, Test Data Management (TDM) and Reporting.
• Working knowledge and skills in applying quality assurance/control methodologies and processes and understanding of relational database management.
• Experience in performance of Build Validation and Verification, Positive and Negative, Boundary Values Analysis, Smoke (Sanity), Functional testing, Integration testing, Usability testing, System testing, Regression, Ad-hoc (Exploratory), Cross Browser, Cross Platform, Back End testing and User Acceptance tests.
• Used UFT, converted manual test cases to automation test scripts, Developed automation test framework for HP DOORS Quality Center, QTP / HP UFT.
• Involved in configuring test environment for test readiness and setup required hardware for test environments including Windows OS, Radiant POS terminals, Printers, Confidential pin pads, Ingenico pin pads, Optic, Shell, Wayne and Gilbarco fuel hardware (LAN, WAN networks, TCP/IP) to connect to credit test host.
• Created support documentation (User manual) for each functionality and Developed Strategies for ETL processes.
• Proficient in both Automation and Manual Testing for Functional, Regression, Smoke and Integration, System and User Acceptance Testing, End to End Testing, API Applications.
• Knowledge on telecommunication: Wi-Fi/BT/3G/4G/GPRS. Experience working on Real-Time Location systems (RTLS) and Radio Frequency ID (RFID) that are used for security facilities.
• Tested mobile applications on IOS and Android devices, and emulator tools.
• Experience testing Web based applications like SOAP and REST services, XML, HTML, CSS.
• Knowledge and experience of JIRA, Salesforce, CRM and other HP TDM Tool and Project Management tools.
• Adept in White Box and Black Box Testing with a complete QA cycle - from testing, defect logging and verification of fixed bugs.
• Expertise in developing and maintaining Test plans, Test Cases, Test Scenario’s, Traceability Matrix and Test Summary Reports.
• Hands-on experience in handling large data sets and ETL tools like Data connect or other similar tools.
• Strong in database testing - SQL and Oracle. Should understand and create complex SQL queries.
• Experience in writing SQL queries to perform data driven tests and involved in front-end and back-end testing.
• Worked on release activities with Project Management, Release Management and Web Development teams to ensure a smooth roll out of releases.
• Knowledge of Process Excellence/Six Sigma tools and Agile-Scrum, Kanban, Lean Software Development methodologies.

TECHNICAL EXPERTISE:

Operating Systems: Windows OS Vista/XP, Unix, Linux, MAC OS, Apple iOS, Android

ERP, BI & RDBMS Tools: MySQL, MS SQL Server, DB2, Oracle 10g/11g

Applications and Tools: Microsoft Office Suite (Access, Excel, Outlook, PowerPoint, OneNote, Project, Word, Visio), MS Visual Studio, Lucidchart, Eclipse UML, Rational Doors, Rational Rose, Rational Request Pro, JIRA, Confluence, Axure RP Pro, ClearQuest, ClearCase, TFS (Team Foundation Server) Tableau, Zephyr, SharePoint, Cloud Services MS Azure, Kanban Tool

Languages: C, C++, Java, .NET, VB Script, HTML, XML, CSS

Testing Tools: JIRA, TFS, Collis Tool (UL Brand Test Tool), ICC Tool Kit, HP DOORS Quality Center, HP ALM, CA Test Data Manager, HP TDM, QTP/UFT (Unified Functional Testing), TOAD, WinRunner, LoadRunner, DevTest, Bugzilla, Test Director, Test Track, SoapUI, REST, JMeter, Browsera, Appium, Rational Performance Tester, Test Partner

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Software Quality Engineer II

Responsibilities:

• Understanding of the Agile Software Development Lifecycle and various aspects of system analysis, design, coding, testing, debugging and documentation.
• Involved in configuring test environment for test readiness and setup required hardware for test environments including Windows OS, Radiant POS terminals, Printers, Confidential pin pads, Ingenico pin pads, Optic, Wayne and Gilbarco fuel hardware (LAN, WAN networks, TCP/IP) to connect to credit test host.
• Participated in Daily Standups with the team to go over testing status, communicated and escalate information about timetables and milestones that may not be met.
• Responsible to execute the test cases and test scenarios for Smoke, Functional, Regression and Integration Testing on Gilbarco, Optic 12 & 5
• Proficient in documenting test cases corresponding to business rules and other operating conditions. Assisted for User Acceptance Testing (UAT)
• Involved in Beta Testing, Regression Testing and User Acceptance Testing used JIRA and TFS for Bug tracking and Defect Reporting.
• Deployed software, configured generic and customer specific credit and loyalty packages
• Used MS Visual studios to download release builds and upload test scripts results.
• Strong in database testing - SQL and Oracle. Should understand and create complex SQL queries
• Tested Electronic Payment using Software solution (EPC) and POS terminals
• Tested, validated and reviewed logs in SMTools, Radviewer, Wincor, Excel, Notepad++, Confluence and Beyond Compare for desired test results
• Worked on testing for Consumer Verification Method (CVM), No CVM, Signature, online CVM, offline CVM, EMV tags, fallback, technical fallback, and empty candidate list.
• Proficient using Quality Center/ALM or Zephyr for test planning, execution, and defect tracking.
• Worked on SQL queries for database management and data verifications
• Responsible for designing test cases based on business requirements and acceptance criteriatrack tasks and report defects in JIRA

Confidential Atlanta, GA

Quality Assurance Engineer

Responsibilities:

• Understanding of the Agile Software Development Lifecycle and various aspects of system analysis, design, coding, testing, debugging and documentation.
• Worked on developing and maintaining test scenarios and end user test scripts to verify new functionality performance as designed and meet customer needs. Participated in product design reviews, product backlog refinement, etc. to provide input on testability of functional requirements, product designs, and estimating/planning.
• Configuredtest environment for test readinessand setup required hardware for test environments including Windows OS,RadiantPOSterminals, printers,VeriFonepin pads, Ingenico pin pads, Wayne and Gilbarco fuel hardware (LAN, WAN networks, TCP/IP) to connect to credit test host.
• Hands on experience working in an Agile development environment using tools such as JIRA, Confluence, XML, Bit Bucket, Load Runner.
• Tested integrated software applications in a complex Unix and Windows environment. Experience with Unix and Linux commands to execute automated processes.
• Identifying sensitive data in unstructured documents in production and non-production environments using CA TDM to manage risks and satisfy compliance requirements.
• Tested Mobile applications,POSpayments with Visa, MasterCard, Discoverand America Express.
• TestedElectronic PaymentusingSoftwaresolution(EPC)andPOSterminals.
• Experience on system & solution designs and responsible for designing and creating the automated tests, within the Automation Framework.
• TestedRetailand PetroleumPoint of Sales, Fuel controller,Fuel pumps for Wayneand Gilbarco as welledited XML forSimulator Pumps,Carwash simulators andPriceBooks.
• Performed browser compatibility testing (Firefox, Chrome, Safari, Opera, Opera mini) of a web-based application to ensure that functionality works fine.
• Ability to write and execute SQL queries to find test data and evaluate application data integration points.
• Coordinated testing of application modifications, error tracking and bug fixes with Test Data Management and Test Management Tools like Team Foundation Server, JIRA, HP TDM, etc.
• Responsible for application testing on mobile, counter top, and hand held IOS terminals over Ethernet, GPRS, wireless, and 3G.
• Experience leading and coordinating large UAT test efforts in a cross-organizational situation.
• Performed Functional/Integration/System, Sanity, GUI & Regression Testing.
• Worked on cutting edge technologies like NFC wallets & EMV smart card payment system.
• Advanced quality and diagnose issues by debugging the application through logs, stack traces and test results, continuous monitoring of systems under test and applications in production to increase confidence in the product or features rolled out.
• Executed test cases, ad-hoc product testing, reporting bugs and reporting tester status, writing test scripts, test automation using diverse testing tools like UFT/QTP, Quality Center, Win Runner, LoadRunner.
• Developed and updated System Testing documentation in an efficient and timely manner according to the standards and procedures.

Confidential Atlanta, GA

QA Test Analyst

Responsibilities:

• Involved in documenting, development and executing test strategies and plans, test requirements, test cases, test scripts, setting up test environments, test management, test methodologies, test data management and automated testing software along with knowledge of the Systems Development Life-cycle (SDLC) and Agile Methodology.
• Performed mobile app compatibility testing on various iOS and Android physical devices, screen sizes, different versions of operating system to ensure functional compatibility.
• Functional experience in Data warehouse implementations ETL methodology using Teradata 12/13.10/14, Oracle 10g/9i/8i and MS SQL SERVER 2008/2005/2000.
• Participated in Test Requirement, Test Scenarios identification, Test case preparation, Test data preparation, RTM document preparation, test case reviews and approval sessions.
• Involved in creating Master test plan, by outlining In-scope, Out-scope features, risks & mitigation, roles & responsibilities, Test schedules, build management process, change request flow and entry, exit criteria.
• Responsible for all pre-ETL tasks upon which the Data Warehouse depends, including managing and collection of various existing data sources. Created Change logs and ETL mappings as part of pre ETL-tasks.
• Created and maintained test cases, test execution results, and defects in SOAPUI using Groovy and Rally Dev.
• Performed various testing like cross browser, cross platform, Functional Testing, System Testing, UAT, Unit Testing, Regression Testing, GUI, Smoke, Ad-hoc, End-End Testing and Performance Testing.
• Identified, tracked, monitored, logged defects and provided defect statistics throughout the test cycles of the project and assigned the case to appropriate developer for resolution.
• Performed data base testing to validate data mapping, data validation, and data integration by executing SQL Scripts against the SQL server.
• Experience in HP UFT, Appium, Git tools, CI/CD tools like Jenkins, Maven, Junit and other industry standard test automation tools.
• Reporting the progress of the project on a weekly/ monthly basis to Project Manager, Team Lead and onsite counterparts.
• Supported AUT by simulating the issues in UAT environment and provided solutions, workarounds to client, business users in collaboration with developers.
• Experience with tracking and reporting SLAs and KPIs in a managed service testing engagement.
• SQL data analyst experience developing SQL queries to research, analyze, and troubleshoot data and to create business reports.

Confidential

Test Analyst

Responsibilities:

• Participated in all phases of SDLC (software development life cycle) activities, from design, development and implementation of efficient and effective QA methodology, including test automation, processes, procedures, templates, guidelines, and tools.
• In Agile environment, attended daily standup meetings, participated scrum planning, worked on use cases.
• Reviewed and developed Test Cases based on Functional Requirement Specifications and Test Scenarios drawn from functional requirements.
• Highly skilled in Computerized System testing and verification in the healthcare industry.
• Created UAT Plans and validation scenarios. Coordinated and executed upon UAT plans to ensure that testing is completed on time.
• Tested integrated software applications in a complex Unix and Windows environment. Experience with Unix and Linux commands to execute automated processes.
• Designed and developed Test Plan, Validation strategy and Test Cases/Scripts related to TDMS functionality change request orders. Implemented Traceability matrix for add/remove test cases.
• Understanding and practical application of medical device quality system regulations, E.g.: 21 CFR 820, FDA QSR, ISO 13485 and ISO 14971.
• Familiar with basic medical coding and tracking patient files, HIPAA guidelines and regulations. 21 CFR Part 11 Assessment, GXP Assessment.
• Followed company policy regarding ISO and FDA documentation and compliance for medical device.
• Executed tests using manual and automated tools; analyzed test results to verify requirements are met and identify and document defects. Ability to provide test activities estimates, capture test metrics, and report test results to QA lead.
• Created data input, quality assurance metrics & documentation, summary validation reports and weekly status.
• Experience using JIRA for defect tracking. Ensured issues are identified, tracked, reported on and resolved in a timely manner.
• Experience working with process validation including IQ (Installation Qualification), OQ (Operational Qualification) and PQ (Performance Qualification).
• Hands on experience with JIRA, Confluence, HP DOORS Quality Center, HP Unified Functional Testing (UFT).
• Ability to analyze SQL stored procedures and be able to break them into smaller parts to understand the functionality and test.
• Performed Functional, Regression, Smoke, Integration, System, Sanity, User Acceptance Testing, Adhoc and End-to-End Testing on application using manual testing methods. Validated, verified, communicated and resolved software issues through detailed documentation.
• Performed calculations on images to make sure all the functionalities are working correctly, and data is transferred to the reports.
• Ability to rapidly understand new system architecture and functionality. Measure, report, and recommend performance Response Time Guidelines/SLAs.

Confidential

QA Analyst

Responsibilities:

• Adhered to and assisted in the implementation of business requirements in Agile environment.
• Involved in preparing and updating RTM document, create and review of test case, test logs, scenarios, defects and client deliverables.
• Strong testing skills in ESRI GIS, knowledge of concepts and terminology such as Shape Files, Projections, or Rasters.
• Identified test data for positive and negative test scenarios and mapped them to the test cases for functional testing. Documented detailed Functional test plan with the help of QA Lead.
• Performed Smoke, Functionality, Integration, System, End-To-End and Regression Tests.
• Performed Back-end testing to extract the data for data analysis and impact analysis.
• Assisted in the creation, validation, modification and quality control of essential Geo Data for company wide use for a variety of critical applications.
• Identified and reported bugs in JIRA and assigned it to developers with priority, severity and detailed steps.
• Analyzed test reports, and track defects and change requests for Google Map Maker reported by global users and internal Ops teams.
• Worked on quality control of every stage of products as they were rolled out: filing bugs via Buganizer, suggesting resolutions and bug verification upon completion.
• Used complex Google Maps internal tools to correct errors from back-end and edit different type of geo features to improve overall quality of Google Maps, also through GIS tools and techniques.
• Worked closely with Operations team to determine appropriate data formats and to provide systemic correction of data errors during data import.
• Validated and prioritized global user and ops escalations for Map Maker by conducting Bug Triage meeting with Developers, Product managers and cross functional teams (India, USA)
• Utilize a variety of GIS software tools to perform topology corrections and make geometric modification as part of the data quality review and acceptance process.
• Documented the test results, defect summary reports and test evaluation summary and then reported to the management team.