SUMMARY

• Service - oriented Engineer with a combined nine years’ experience in Aerospace and Defense, Automotive and Medical Device industries.
• Core competencies include Quality Engineering, Project Management, and Quality Control.
• Excellent communicator, time management skills and demonstrated advanced Statistical Analysis capabilities.
• Proactive and organized with a passionate commitment to handle tasks with accuracy and efficiency.

TECHNICAL SKILLS

• DMAIC
• Trained in Root Cause Corrective Action
• AutoCAD
• FDA/ OSHA Regulations
• Lean Six Sigma
• Equipment and Process Validations
• Project Management
• ISO 9001/ 13485/ AS 9000/ TS 16949/ ITAR
• Microsoft Office
• Trained and experienced in GD&T
• SAP
• Advanced Statistical Analysis
• Root Cause Analysis
• FAI, PPAP, PSW and Control Plans, Process flow diagram

PROFESSIONAL EXPERIENCE

Quality Engineer

Confidential - Memphis, TN

Responsibilities:

• Applied problem-solving skills to resolve quality problems both internal and external by utilizing Statistical and preventive action methods such as Pareto Analysis, Fishbone diagrams, 5 why, and cause and effect diagrams.
• Reviewed and investigated customer complaints, develop corrective action plans and follow up regarding any verifications.
• Applied strong assessment skills of the review of First Article Inspection, drawing packages, design transfer and engineering change request.
• Applied strong assessment skills in internal and external audits.
• Trained and coached different area/functions to use process improvement tools and to constantly seek, share and implement best practices.
• Trained and experienced in Geometric Dimensioning and Tolerancing (GD&T).
• Prepared and or performed internal validations or performance qualification protocols for new or modified manufacturing processes, systems, or equipment for pharmaceutical, electronics, or other types of production.
• Reviewed internal and external validations and compliance documentation such as engineering change notices, schematics or protocols.
• Identified deviations from established product or process standards and provide recommendations for resolving deviations.
• Conducted qualification tests of new or existing processes, equipment, and software in accordance with internal protocols or external standards.
• Able to read and interpret blueprints, technical drawings, schematics, or computer-generated reports.
• Reviewed and dispositioned nonconforming product.
• Conferred with engineers or other personnel to implement operating procedures, resolve system malfunctions, or provide technical information.
• Provided feedback to design engineers on customer problems or needs.
• Created inspection characteristics, gauging techniques and sampling requirements.

Sr. Quality Engineer Military Project Manager

Confidential - Memphis, TN

Responsibilities:

• Applied design and implementation skills by creating inspection characteristics (Production Part Approval Process (PPAP), Part Submission Warrant (PSW) Failure Mode Effect Analysis (FMEA), and Standard Operating Procedures. (SOP), gauging techniques and sampling requirements for Mine Resistance Ambushed Protected Vehicles (MRAP).
• Provided leadership and serve as the liaison between the Defense Contract Management Agency (DCMA) and the suppliers.
• Participated in external audits such as ISO and TS.
• Served as leader of the Material Review Board (MRB).
• Provided leadership, coaching and mentoring to quality staff.
• Possess a working knowledge of government and industry regulations.
• Investigated and adjust customer complaints regarding customer quality issues, returns, complaints, etc.
• Reviewed and dispositioned nonconforming material.
• Continuously developed and improved the adequacy of existing Quality Assurance procedures and processes.
• Participated in evaluating plant equipment needs and made the recommendations.
• Documented and ensured communication of key risks and metrics.
• Recommended ways to control or reduce risk, defects, scraps, rework and repairs.
• Used trend analysis to assess risk-related data from internal or external resources.
• Produced reports or presentations that outline findings, explain risk positions or recommend changes.
• Developed contingency plans to deal with emergencies.
• Lead Root Cause, Corrective and Preventive action/ decisions/validations/ supplier quality integration tasks/ improvement strategy and planning.

Quality Engineer II

Confidential - Sealy, TX

Responsibilities:

• Quality Engineer for all hardware at the facility which includes nuts, bolts and screws.
• Kaizen participant and leader to reduce waste of hardware (nuts, bolts, and screws) during the operation process. By setting up a Kanban system and eliminating wasteful use of material by utilizing Pareto Analysis, Fishbone diagrams, 5 why and cause and effect diagrams to improve Performance Metrics.
• Analyzed data trends (quality diagnostic measurement), investigate the root cause and recommended corrective action plans.
• Reviewed and dispositioned nonconforming product.
• Provided leadership, coaching and mentoring to quality staff to ensure technical interpretations are correct.
• Researched and resolved manufacturing issues.
• Coordinated and or performed internal, customer source inspection and sampling activities, First Article inspections, participated in supplier and internal destructive and non-destructive testing.
• Analyzed, developed reports for returned products and recommended inspection corrective actions such as process and product evaluations and assessments.
• Trained and experienced in Lean Six Sigma and Root Cause and Corrective Action. Applied advanced Pareto Analysis and or used cause/effect diagrams to trace process problems upstream to identify their root causes and to enable action for mitigating problems.
• Monitor performance of quality control systems to ensure effectiveness and efficiency.
• Communicated quality control information to all relevant organizational departments, outside vendors, or contractors.
• Produced reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends, testing procedures, methodologies or criteria.
• Identified quality problems or areas for improvement and recommend solutions.
• Reviewed and approved quality plans submitted by contractors.
• Audited and inspected sub-contractor facilities including external laboratories.