SUMMARY

• Over 10 years of experience in Information Technology industry with emphasis on Software Testing/Quality Assurance.
• Sound Experience in Software Development Life Cycle (SDLC) as well as software Testing Life Cycle (STLC) for various Web based and Client/Server Applications.
• Experienced in Requirements analysis, Test planning, Test case design, Manual test execution, and Defect reporting.
• Expertise in testing techniques like Black Box, White Box, Smoke, Functional, System, User Interface, Integration, Regression, Stress, Load and Performance.
• Strong skills in Mercury Tools Suite Quality Center/Test Director, QTP/Win Runner and Load Runner.
• Expertise in RDBMS like Oracle, MS SQL Server, DB2 and working knowledge of major Operating Systems viz., Windows 9.x/NT/2000/XP and UNIX.
• Hands on experience in MS Office Products Word, PowerPoint, Excel, Access, Visio and Project
• Excellent Oral and Written Communication Skills adoptable to dynamic situations and is also a collaborative, professional team member.

TECHNICAL SKILLS

Testing Tools: Quality Center, Test Director 7.5/8.0, Quick Test Pro 5.6/6.0, Win Runner 6.0/7.5, Load Runner 6.5/7.0, Rational Clear Quest, Action Request System (Remedy) v4.0, Test Partner.

Operating System: - Windows 9X/NT/2000/XP, MS-DOS, UNIX, OS/2, OS/400 and MVS/ESA

Languages: - C, Pro*Cobol, C++, CICS, JCL, Visual Basic, JAVA and PL/SQL, TSL

Database: - Oracle v8/9, MS-SQL Server v6/7/2000, DB2, MS Access v2\7\2000

Web based Technologies: - ASP, JSP VBScript, Jscript, JavaScript, Servlets, HTML, DHTML, IIS, IBM Web Sphere and XML

Development Tools: - Visual Studio, Visual Age, Jbuilder, JUnit and TOAD v.6.3

Documentation & Version Control: - MS Word, MS Excel, MS Project 98/2000, MS Outlook 2000 Lotus notes R5 GroupWise v.5.5, Visio 5.0/2000 and MS Visual SourceSafe, CVS.

PROFESSIONAL EXPERIENCE

Confidential, Charlotte NC

Systems QA Analyst

Responsibilities:

• Worked on testing a large portal redesign across multiple devices and desktops.
• Review test strategies and see that all the various kinds of testing like smoke functional, performance, user acceptance and production support testing and end to end testing are covered.
• Worked on Agile methodology Environment.
• Attended stand up sessions and retrospective meetings
• Thoroughly tested on ACH re-initiates, ACH reverse/re-initiate and ACH Deletes & Reversals.
• Ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking. Worked closely on the deadlines of the project
• Worked on Mobile/Devise &simulators Testing - iOS and Android - iPad and Galaxy tablets
• Worked on Cross Browser testing - IE, Chrome & Firefox.
• Analysis and review of the high level design and technical design documents
• Create test requirements, test plans, test scenarios, and test scripts.
• Initiate status, review, and test planning, development and testing meetings and proactively involving in all project related meetings. Initiate Peer review meetings
• Validate the testing in SIT thoroughly before the codes moves to upper environments for test validations.
• Thoroughly test the application in SIT, UAT and Prodfix environments before the code moves to Production.
• Actively involved and communicate with business for any issues that are impacting the key areas of an application.
• Worked on UAM system in creating the companies and users and adding the Hogan DDA accounts, MCA accounts, Canadian branch accounts into the user.
• Worked on assigning different level of entitlements in UAM system to the user for the testing purposes.
• Worked on creating the Companies and User into the WICE system based on the requirement need
• Worked on adding accounts and assigning different level of authorizations to the company and user in the WICE system based on the testing need.
• Ensure the application was thoroughly validated using Hogan DDA accounts and London MCA accounts and ensure the system completely meeting its objectives.
• Validated the EW data of an application using Hogan accounts and London MCA accounts
• Validated the MSOR data of an application using Hogan accounts.
• Performed the automation test runs in UFT environment by connecting into HP ALM.
• Involved in monthly production releases
• Validate the test data of an application in both Tempe and Shoreview Data centers in Production
• Dynamically react in reporting any issues found in the deployment.
• Provided weekly status report w/r/t testing and retesting effort to the Test Manager

Environment: HP ALM, HP UFT,Jira, MS SQL Server, MS Word, MS Excel, Java J2EE, Mobile Apps Platform- iOS and Android.

Confidential, Minneapolis, MN

Sr. QA Analyst / Test Lead

Responsibilities:

• Ran Unit Tests to validate the code changes.
• Validate XML changes.
• Participated in Product issue meeting with the SMEs and Product analysts.
• Created various documents for testing purpose.
• Created and Maintained Issue Log document.
• Wrote and updated Test requirement document.
• Updated Test cases
• Created and Maintained documents for future references.

Environment: Microsoft Excel, XML Spy, HP Quality Center.

Confidential, Minneapolis, MN

Systems QA Analyst

Responsibilities:

• Worked on testing a large portal redesign across multiple devices and desktops.
• Review test strategies and see that all the various kinds of testing like smoke functional, performance, user acceptance and production support testing and end to end testing are covered.
• Worked on Agile methodology Environment.
• Attended stand up sessions and retrospective meetings
• Ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking. Worked closely on the deadlines of the project
• Worked on Mobile/Devise &simulators Testing - iOS and Android - iPad and Galaxy tablets
• Worked on Cross Browser testing - IE, Chrome & Firefox.
• Analysis and review of the high level design and technical design documents
• Create test requirements, test plans, test scenarios, and test scripts.
• Initiate status, review, test planning, development and testing meetings and proactively involving in all project related meetings. Initiate Peer review meetings.
• Validate the testing in SIT thoroughly before the codes moves to upper environments for test validations.
• Thoroughly test the application in SIT, UAT and Prodfix environments before the code moves to Production.
• Actively involve and communicate with business for any issues that are impacting the key areas of an application.
• Worked on UAM system in creating the companies and users and adding the Hogan DDA accounts, MCA accounts, Canadian branch accounts into the user.
• Worked on assigning different level of entitlements in UAM system to the user for the testing purposes.
• Ensure the application was thoroughly validated using Hogan DDA accounts and London MCA accounts and ensure the system completely meeting its objectives.
• Validated the EW data of an application using Hogan accounts and London MCA accounts
• Validated the MSOR data of an application using Hogan accounts.
• Provided weekly status report w/r/t testing and retesting effort to the Test Manager

Environment: HP ALM, Jira, MS SQL Server, MS Word, MS Excel, Java J2EE, Mobile Apps Platform- iOS and Android.

Confidential, Minneapolis, MN

QA Analyst

Responsibilities:

• Attended the wireframe meetings to estimate the home page and category page weights and ensure that the scores are within the Fast guidelines.
• Calculate the page weight scores from live pages on weekly basis.
• Customize the HTML code as per the business needs, generate the result in Firefox and ensure the estimated weight should match with the live scores.
• Report the over page weight scores to the supervisor.
• Report the critical issues and performance issues to the supervisor.

Environment: Dreamweaver, Yslow, Firefox, Jira, MS Word, MS Excel, MS Power Point

Confidential, Minneapolis MN

Systems QA Analyst

Responsibilities:

• Analysis and Review of business/functional requirements and project specifications.
• Preparing Test Strategy/Test cases based on Business Requirements
• Creating Traceability matrix and mapping requirements with the test cases.
• Used Mercury Quality Center as Test Repository Tool to plan tests, manage test assets, create and run manual to check GUI and functional features.
• Conducted walk through of the test cases with the high level/business teams.
• Functional responsibilities included performing System testing, Database testing, Usability testing, Interface testing and Regression Testing on SIS application.
• Creation and modification of database test scripts for billing in SQL Server Database.
• Executed the test scripts on different releases and validated the actual results against the expected results.
• Worked Closely with Test Co-coordinator, Architects, Developers and System Engineers to resolve the technical/functional problems.
• Identified and worked to resolve application bugs and bottlenecks found during the tests.
• Involved in risk analysis and Impact analysis to help determine best use of development and testing resources.
• Validate the testing in SIT thoroughly before the codes moves to upper environments for test validations.
• Thoroughly test the application in SIT, UAT and Prodfix environments before the code moves to Production.
• Worked on UAM system in creating the companies and users and adding the Hogan DDA accounts, MCA accounts, Canadian branch accounts into the user.
• Worked on assigning different level of entitlements in UAM system to the user for the testing purposes.
• Actively involve and communicate with business for any issues that are impacting the key areas of an application.
• Ensure the application was thoroughly validated using Hogan DDA accounts and London MCA accounts and ensure the system completely meeting its objectives.
• Validated the EW data of an application using Hogan accounts and London MCA accounts
• Validated the MSOR data of an application using Hogan accounts.
• Involved in Daily Scrum meetings as part of the AGILE development process and participated in Retrospective sessions.

Environment: Mercury Quality Center, Java J2EE, Web Services, MS SQL Server2000, DB2, MS Word, MS Excel, MS Power Point, MS Visio.

Confidential

QA Analyst

Responsibilities:

• Analysis and Review of business/functional requirements and project specifications.
• Preparing Test Strategy/Test cases based on Business Requirements.
• Coordinated with Test lead for the creation of one consolidated IT Plan.
• Created the Test cases and test scenarios.
• Coordinated all requests for information changes and notices of problems as defined by the project’s change control and problem reporting procedures.
• Identify and document the risk to the project and notify it to Test lead and Test Manager
• Ensure test metrics are collected timely and correctly for the entire project.
• Follow up with a testing status report prepared by test lead for the Project and Development Manager and ensure whether the overall test strategies are covering
• Review and update defects and testing issues.
• Reporting of Defects with defect numbers to the development team.
• Conducted the regression testing and ensure the entire test scenarios and test cases are covered.

Environment: Quality Center 9.0, Clear Quest, JavaScript, Team site (interwoven tool).

QA Tester

Responsibilities:

• Responsible for compliance with testing processes
• Manage test lifecycle - Test strategy, planning, design and execution
• Ensures defect logging, tracking, reporting and retesting
• Prepare and maintain test records.
• Maintain test assets.
• Report Test progress and results to Management/Project team
• Identify and implement reusable test software. Execute test cases, log test results.
• Log test defects, and retest defects fixed by dev teams
• Report status/result to Test Manager.
• Provide data for metrics reporting. Test Asset Management.

Environment: Quality Center, .Net, SQL server, Windows XP, Visual Studio 2005, VB.NET 2005, .Net Framework 2.0, Sybase 8.0, IBM DB2 8.0, MS SQL Server.

Confidential, Minneapolis, MN

UAT Tester

Responsibilities:

• Involved in all phases of the testing process. Interacted with BPMs and developers to identify test cases based on the business requirements.
• Identification and development of test cases, writing test scripts and test data setup, involved in the development of Test Plan for integration testing
• Performed System and Interface availability check in Stage and Test environments
• Performed Smoke, System, Integration and UAT testing.
• Performed regression testing using QTP 8.0.
• Bugs are tracked and reported using Test Director 8.0.

Environment: J2EE, JSP, Java Script, Oracle 8i, MS Access, Test Director 7.6, Windows Workstation, IBM AS400, Sea Beyond, AS2

Confidential, NJ

QA Analyst

Responsibilities:

• Interacting with Business Analysts for independent verification of system requirements, testing scope and setting up QA Environments
• Creating complete test documentation, updating test cases, as per the design documents (both Functional and Technical).
• Outlined Importing test requirement, test scenarios, creating test sets in Mercury Test Director. Involved in Smoke Testing, Black box Testing, Integration testing
• Verify Actual results against Expected results and investigate discrepancies.
• Performed Manual Testing User Interface of the application. Executing the Test Cases, generating reports developing sample test data to be used for executing the tests.
• Performed extensive Data Integrity testing by executing SQL Statements
• Entering/tracking the defects in the Test Director defect tracking tool updating as per the results.
• Tracking defects and assigning bugs to developers for fixing and retest when needed. Created Automated Test scripts using QTP Tool for Regression. Conducted web testing for hyperlinks and navigations.
• Analyzed application performance characteristics by creating GUI, Bitmap and Database Check Points.
• Developed test scripts and check points for testing using QTP.

Environment: Windows NT, Unix, Java 2.1, Servlets, JDBC, Web logic Server, Application Server, Oracle 9i, Query Man, MS-Office, QTP, Quality Center /Test Director 8.0.