SUMMARY

• Over 12 years of diversified IT experience including system analysis, testing Client / Server and Web based applications in a variety of industries such as Cable, Financials, Health Care and Retail Chain Management.
• Strong Experience in Information Technology with emphasis on Quality Assurance, Strong Database and Testing concepts, GUI Testing, System Testing, Functional Testing, Integration Testing, Database and Regression Testing of Web based and Client/Server applications. Excellent professional ability to work independently and as a team member.
• Excellent analytical, problem - solving and documentation skills with extensive knowledge of QA methodology proficient in manual and automated testing of client/server systems and Web based applications.
• Analyzed logs, creating bugs, logging these into defect tracking tools.
• Triaged and assisted in debugging issues. Validated and vefified fixes
• Regression tests for code releases and upgrades
• Performed manual regression testing to test stability of the system.
• Experience with and troubleshooted issues
• Experience in an agile environment.
• Served as liaison for users, product managers, vendors and systems to meet various technological needs. Installed and Managed Test Labs. Interacted with End users gathering requirements to develop URS and QA Testing Strategy. Documented and translated functional specifications into test objectives. Excellent (Written and Verbal) communication and interpersonal skills.
• Mentored colleagues and juniors and trained them on provisioning systems and download methodologies, created documents and job aids.
• Expertise includes designing and writing Test Plans, Test Cases and generating Test Reports and Test Case Documents for UAT.
• Experienced in Functional, Regression, Integration, System, and UAT testing
• Experienced in Black Box, Grey Box and White Box testing
• Extensively executed SQL queries / sub queries on Oracle and SQL server and DB2 tables in order to view successful transactions of data and to validate data at the back end.
• Ran SQL queries to verify and validate Data. Created test data, Used DML and DDL statements to input and update records as required. PL/SQL code was tested by changing data and parameters in the variables to test positive and negative tests. Also checked syntactics of the PL/SQL code.
• Tested complex business logic on Web as well as Client / Server applications.
• Testing devices ARRIS XB3, XB6, PACE XF3, XI5, XID and other mobile WIFIi clients, such as IMobile Phones, Tablets, Laptops.
• Worked closely with the business community, development team and test engineers on technologies such as Docsis3.0, Moca, WiFi, TR69, SMNP, Voice, CMTS, CMTA, Voice, CPE Used Dmcli and web-api commands for querying, Simulating CPE conditions.

TECHNICAL SKILLS

Databases: Oracle 8i/9i, MS SQL Server 2000/7/6.5, Sybase, MS-Access

Languages: SQL, PL/Sql, Visual Basic, ASP, VBScript

Servers: IIS, WebLogic, Web Sphere,ARRIS E6K, CISCO CBR8 CMTS

Tools: ClearCase, ClearQuest, SOAP, Mercury Service Test, IBM Rational DOORS, Confluence, Xconf, Destructo, STB Infra, Team Viewer

Bug Tracking: Test Director, Bugzilla, Test Director, Quality Center10.0, JIRA, ALM, Zephyr, CLM Jenkins

Operating Systems: Windows 95/2000/NT/XP,Windows 7, MS-DOS 6.22, HP-UNIX

Technologies: DLNA,TR69, SNMP, DOCSIS, WiFi / RF, MoCA,Emta, CDV (Voice) Xfinity, Bridge, IPv4 / IPv6

Additional Skills (Billing Systems): AMDOCS, DDP Comtrack, CSG, RUMBA, UAT

Devices: STB’s, Gateways,Cable Modems, Routers, eMTA’s, DTA’s, XR Remotes and WIFI client devices such as XI5, XI6,Mobile phones, Ipads, Tablets and Laptops

PROFESSIONAL EXPERIENCE

Confidential

Test Engineer

Responsibilities:

• Defining and preparing the testbed based on the desired configuration for the home under test..
• The Whole Home product and Test House (for testing consumer use of products) knowledge and understanding of 802.11ac wireless standards and spec, Inter-Op testing(CE, CPE, etc.), used Chambers (RF/ Isolation), Octoscope, Ixia. Used Traffic Generators( iPerf, etc.)
• Installing factory fresh devices simulating customer home installation, with base software and upgrading to the release/test versions using different required methods such as RDK portals, downloading images from Jenkins and upgrading through local tftp servers, SNMP,Xconf, Confluence and also remote upgrades using Jump servers.
• Verify Software upgrades/downgrades to ARRIS CPE devices such as the home gateway, Client video systems, eMTA’s.
• Verify network capability using speed tests on both RF and Fiber to confirm upstream/downstream data rate configuration for homes under test.
• Verified connectivity in the home network with WiFi / Ethernet connectivity to the home devices such as laptops, tablets, Wireless phones, other mobile devices etc
• Worked with IPv4 / IPv6 modes, Used Web UI to test Brdge mode and router modes. Wireless connectivity to clients executed through Web UI.(WPA2 etc)
• Collecting logs from remote servers for devices that report issues to be made available to the development team.
• Reproducing, Debugging and documenting field/lab issues
• Troubleshoot data /voice/video issues in a lab environment
• Verified external Battery connectivity for features such as power save mode, call features etc.
• Anylysed logs, created issues in ALM, JIRA and triaged issues and supported debuging issues.

Confidential

Test Engineer

Responsibilities:

• Maintenance of issue creation, reporting, tracking and testing results in issue tracking system(ALM)
• Interacted Constantly with vendors (Motorola, Cisco,PACE,SAMSUNGand Humax) for JVR (Joint Venture Releases), status and defect resolutions.
• Daily reporting of the progress/status of the test execution
• Develop and maintain test cases to ensure products specifications
• Execute test cases manually or through the use of automated tools, documenting results.
• Identified test scenarios for Automation.
• Assist with the maintenance of the automated test script repository as required
• Train colleagues in use of Products as required
• Setup and maintain test environments for internal testing
• Provide suggestions for improvement to all phases of the testing process.
• Constructed Test Beds.
• Performed installation, upgrades, unit, functional, system integration, and regression testing.
• Developed / Maintained tests for AMDOCS / CSG billing systems.
• Interact with AMDOCS / CSG developers provided analys input for compliancy with Confidential specs.
• Interacted with Business community, Development team, Stake holders and Test associates and Engineers.