SUMMARY

• Senior Software QA Engineerwith full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault - free audits.
• Qualifications include 15 + years of QA software testing experiencein diversified industries from all different aspects of software testing from projects initiation time to release in production.
• Backed by strong credentialsincluding great analytical skills; advanced command of various testing suites, waterfall and agile methodologies and monitoring tools; and cross-platform skills in Windows, Mac, Unix, Smart Media, Gaming Devices, and STB’s.
• Created, implemented, and adhered to best practices in the Quality Assurance Department.
• Holding solid knowledge and heavy hands on testing experience in domains including, BFSI, Entertainment, Medical Device, and Healthcare.
• Thoroughly created and manually executed test scenarios for Mainframe applications in Banking/ Financial and Healthcare domain.
• Acquired sound knowledge of all major aspects of the mortgage loan process from Origination through Closing
• Proven hands-on experience testing applications in diversified domains from Black Box, Grey Box and White Box Testing perspective via using multiple tools and technologies.
• Experienced in developing and implementing comprehensive SDLC and test methodologies department wide and companywide.
• Experienced in planning and executing tests from large system wide tests (SIT, BAT, UAT, etc.) to individual functional tests and regression tests, also led projects under commonly used methodologies including waterfall, RUP, JAD, iterative, & agile (Scrum).
• Strong interpersonal and communication skills with a track record of motivating and developing team leaders and team players.
• Heavily experienced using on-shore, offshore, and mixed team’s models.
• Proven hands-on experience with quality assurance practices, including project plan development, test strategy development, test plan development, test case & test data review, and test automation.
• Provided technical support and fully tested banking, lending, leasing, collections or recovery web applications.
• Experienced in defining, designing, creating, & executing several test types including performance tests, load tests, volume tests, stress tests, boundary test, compatibility test, parallel test, end to end test, endurance tests, security test, scalability tests, etc.
• Expertise in Models like Agile Scrum, Spiral and waterfall Model
• Designed, created and maintained API level Test automation frameworks for end-end testing using multiple technologies and tools including SoapUI Pro and Rest-Client.
• Expertise in performing Web services & SOA testing using Rest, SOAPUI and SOAPUI PRO, Jmeter, Postman, also used tool SOA Cleaner.
• Creative problem solver with advanced analytical, planning, and scheduling skills with a focus on timely delivery.
• Communicated with executive management and business partners as well as mentoring QA staff to foster growth and achieve departmental goals.
• Incorporated of several interfaces of functional and non-functional Product Standards and gateways into the agile calendar
• Leadership of the training process for new Quality analysts/ engineers on Applications Quality Assurance artifacts and functionality
• Exclusively experienced in creation and execution of enormous numbers of functional and non-functional Test cases, Test reports, and functional Automation Test scripts for multi-browser platforms, Web-services Automation Test scripts via Selenium and SoapUI respectively.
• Complete working knowledge of web browser software including basic knowledge of html, CSS, cookies, JavaScript, Navigation buttons, DOM and typical use cases.
• Initiated the use of an off-shore team to maintain progress automating existing test cases, freeing on-site staff to work on the high Value-added projects.

TECHNICAL SKILLS

• SQA Testing & Methodologies
• Test Plans, Cases & other QA Doc’s
• Functional Requirements
• Scripting & Documentation
• SaaS, SOA and DaaS, AWS Cloud Testing
• UI & Compatibility Testing
• Black Box, Grey Box and White Box Testing
• Performance/Load/Stress Testing
• API’s Test Automation
• Defect/Bug Tracking
• Test Strategies & Coverage’s
• QA & QC Standards

PROFESSIONAL EXPERIENCE

Confidential

Technical QA Manager

Responsibilities:

• While being heavily hands on, I also manage day-to-day activities of offshore/onsite QA team members, conducting front end, batch jobs and automation testing of applications
• Performed risk and gap analysis, presented proposal to executive team to get their buy-in then implement the rollout of a new SDCL process for core product and services.
• Changed development process by developing and implementing a new QA plan for the whole development cycle across all teams
• Guide and trained staff through change processes
• Developed an effective change and communications strategy in the Customer Service reporting system and Defect Management process
• Based on the analysis, researched, selected and implemented the automation tools and technologies which covered the department need for Web, Mobile and Web-services (server-side) API’s testing.
• Directed and helped in creating and implementing web automation framework from scratch using Selenium WebDriver and other technologies
• Created and implementing mobile automation framework from scratch using Appium WebDriver, XCode and other technologies
• Provided Web-services API test coverage for complete end-to-end and integration testing via using SoapuiPro, RestClient, Postman, Jmeter, RestAssured,
• Solely responsible in development of automation test scripts/ regression suits for all servers side Web-services (API’s) using SoapUI pro, Jmeter, Postman and other tools.
• Created, maintained and executed regression test scenarios/ test-suits for all end points of server API’s for continuous integration using tools including Jmeter, GIT and Jenkins
• Regularly maintained, update and tested QA environment which contained all web properties, and submitted reports
• Performed End-to-End integration testing for all sever side API’s changes and verify API’s results meets expected behavior of the code.
• Led QA team in the planning, construction, and execution of test scripts, defect management templates. Uplift team member’s skills and enhance their performances by providing continuous mentoring and training sessions.
• Introduces and implemented QA test metrics and provided progress reports to the management.
• Reviewed Business requirements, IT Design documents and prepared Test Plans which involved various Test Cases for all assigned module/projects; Review Test Requirements, Creating Test Plans and Test Strategy documents.
• Involved in UAT testing, SIT Testing, Regression Testing and Functional testing for Smart TV’s and Mobile platforms.
• Tested manually of 3.0G - 4.0Gmobilehandsets UI and video streaming over (iOS devices, Android devices etc.) and several wireless devices.
• Meticulously performed Manual application testing using Black box Testing/ Grey box and White box Techniques.
• Manipulated database for testing using SQL Server via MYSQL workbench
• Coordinate development team on outstanding defects issues reported by QA and allocating resources to perform fixed defects verification
• Determining testing scope & preparing test design, planning activities/ tasks.
• Manage and oversight all QA/UAT environments, coordinate release schedule with release team.
• Performed Ad firing test scenarios via using Wireshark for Mobile Platform
• Created and executed integration tests for iOS and Android application (billing, registration/authorization, and web).
• Performed App Grid Optimization and Omniture testing via using Charles
• Participated in project launch and patch tests on App-Store and Google play
• Created, maintained and executed functional and regression suites of manual test cases for Web-Connected Devices such as Samsung Connected Smart TV’s, Samsung Web-Connected Blu-Ray Players, Apple TV, Roku Boxes and all hand held devices (all major mobile devices such as iOS and Android devices)

Environment: Jira, Confluence, Brightcove, Oyala video player, Free wheel, HockeyApp, CSS, HTML, XML, .NET, Oracle VM Virtual box (emulator), Xbox 360, XboxOne, PS3 and PS4, Apple TV, Roku 2&3, Smart TV’s, Selenium, JavaScript, MySQL, Wire shark, Fiddler, Charles, Postman, SoapUI Pro and Rest Client, Jmeter, Jenkins, Maven, Eclipse, Appium, Firebug, Firepath etc.

Confidential

Senior QA Lead

Responsibilities:

• Managed day-to-day activities of QA team conducting front end, batch jobs and automation testing of application for Mobile platform
• Ensure that all QA testing projects are executed to exceptional quality and on time.
• Built strong inter-department relationships (Dev, Product and Project Management)
• Produce QA documentation and generating reports for top management reviews
• Created and implemented mobile automation framework from scratch using Appium WebDriver, Java, XCode
• API Testing (SOAP and REST) using SoapuiPro, RestClient, Postman, Jmeter, RestAssured, Jerssey
• Coordinate development team on outstanding defects issues reported by QA and allocating resources to perform fixed defects verification
• Determining testing scope & preparing test design, planning activities/ tasks.

Environment: Jira, Confluence, Brightcove, CSS, HTML, XML, .NET, Appium, JavaScript, MySQL, Wire shark, Fiddler, Charles, Postman, Xbox 360, PS3 and PS4, Apple TV, Roku 2, SoapUI and Rest Client, Jmeter, Jenkins, Maven, Eclipse, Firebug, Firepath and Eclipse.