OBJECTIVE:

QA Professional looking to expand technical skillset to include load testing, automation, and development to compliment experience in adaptability in the SDLC.

SUMMARY:

• Experienced in manual test case creation, execution, and maintenance for software development cycle and production support.
• Proficient in Oracle ATG Suites for e - commerce, including ATG Control Center, Business Control Center, Customer Service Center, and Endeca
• Experience in testing API interfaces for Salesforce, Wells Fargo Cybersource, Paypal, Facebook, Twitter, and Instagram
• Web services including SAP and SOAP UI
• Knowledgeable in other CMS platforms such as Magento Enterprise and Drupal 7
• Exposure in QA bug tracking software such as JIRA, Mercury, DevTrack, Wiki Trac
• Basic understanding in data analytics applications such as Segment.io and Adobe Experience Manager
• Experienced in deployment applications such as Github and Jenkins
• Agile, Lean and Waterfall Methodologies; Experienced in Kanban continuous development and 2 Week Sprints
• Mobile application experience in iOS and Android platforms
• Dual Proficiency with Mac OS and Windows OS including their respective SSH clients Terminal and PuTTY; Experienced in GIT and GITHUB
• Trained in Front End Web Development: HTML, CSS, and Javascript/JQuery

EXPERIENCE:

Front End QA Analyst

Confidential, Glendale, CA

Applications: JIRA for Ticket Tracking, Ticket Creation, and Story Pointing ; Bamboo for test environment and production deploymen and automation script running (LWES and Cucumber Scripts); Git stash for local environment testing; SearchifyAPI to read data and JSON files; Chrome Development Tools for Front End Testing, SEO, and Analytics; Cross Browser Testing - Chrome, Firefox, Safari, IE10 and up; iOS and Android testing for mobile responsive/adaptive, Mac and PC Testing

Responsibilities:

• QA Tester for yellowpage.com and m.yp.com Consumer Facing and SEO functions for Front End
• QA support for Yellowpage initiatives
• Local Category Pages: Enhancing a select number of categorical search result pages (such as plumbers and dentists) through additional curated and auto generated content for platinum level advertisers with yellowpages.com to improve organic traffic and SEO visibility.
• QA support in building out the product MVP.
• Original test release for the top 50 geographic locations, 218 categories, and 10,900 Q&A articles pertaining to the categories.
• Coupon Redesigns on yellowpages.com: Redesigning client business coupons in adding a teaser module, a pop-up module, and updating buttons and redirect page links. Also included is the launch of Groupon functionality, allowing businesses to display available Groupons for Business Profile Pages.
• QA support in building out product MVP
• Current customer conversion from Groupon as of 7/12/17 - 5%
• New Photo Gallery for Business Profile Pages: Buildout of a popup photo gallery to enhance user experience.
• QA support in building out the product MVP and additional enhancement for the application to support user video and 360 virtual mapping.
• Mobile Web (MobWeb Index Project): Ongoing project to create mobile friendly versions of yellowpages.com following Google’s announcement to begin indexing desktop sites separately from mobile web.
• QA support in creating m.yp.com’s mobile first adaptive sitemap. (m.yp.com/sitemap)

Manual QA Tester

Confidential, Los Angeles, CA

Applications: JIRA for ticket tracking, ticket creation, and story pointing; Confluence for requirements gathering; Testrail test repository; Jenkins for test environment and production deployment; Drupal 7 CMS; Salesforce API; Chrome Development Tools for Front End Testing, SEO; Segment IO for Analytics; iOS and Android Testing for Responsive; Cross Browser Testing - Chrome, Firefox, Safari, IE; PC test

Responsibilities:

• Responsible for the overall maintenance and customer experience of the Confidential crowdfunding investment application. Maintained quality through requirements and regression testing of all areas of Confidential including the commercial equity investor browse page listings; the applications customized ‘invest flow’ which allow investors to pledge or fund money into a property (known as an Investment Opportunity, or IO) provided by the Confidential marketplace; the application’s individual Investment Opportunity page; weekly continuous deployment of JIRA tickets, Salesforce integration, and segment tracking.
• QA support for Confidential ’s mogulreit initiative. Responsible specifically for the website’s marketplace browse page to include mogulreit opportunities that would allow non accredited investors to invest on the Confidential platform. Currently $200,000,000 have been invested as a result of efforts for mogulreit.
• QA Support for recent Confidential homepage revamp. Improved load times for users entering homepage. Resulted in a 60% increase of email signups.

E-Commerce QA Engineer

Confidential, CA

Applications: JIRA for ticket tracking, ticket creation, and story pointing; Confluence for requirements gathering; Testrail test repository; Magento CMS, Oracle ATG Enterprise Suites; End to End testing for B2C; Salesforce API for customer service suites; Wells Fargo Cybersource API for finance and fraud detection; SOAP UI fpr Rest API Testing; SAP Systems Manager for supply chain assisted order fulfillment; Chrome Development Tools for front end and SEO testing; Adobe Experience Manager for Analytics; iOS and Android Testing for Responsive Design; Cross Browser Testing - Chrome, Firefox, Safari, IE; PC test

Responsibilities:

• QA support for ATG platform change with Deloitte Digital. Pilot sites for the Netherlands, Germany, and France started in Q1.
• Migration of Magento to Oracle ATG platform for preexisting US, CA, and UK website completed .
• Testing included Frontend UI/UX validation; Creation, Activation and Execution of discount promo types; Backend and Frontend validation for the checkout funnel
• QA Test Lead for TOMS loyalty initiative.
• Led QA effort and supported business UAT signoff resulting in a launch that took 3 sprints from development to completion.
• Initiative resulted in over 100k signups within the first 2 months of launch.

Quality Assurance Web Tester

Confidential, North Hollywood, CA

Applications: JIRA for ticket tracking, ticket creation, and story pointing; Confluence for requirements gathering; Cross Browser Testing - Chrome, Firefox, Safari, IE; PC test

Responsibilities:

• Tested and contributed to the design of the in house Jupiter Production Toolkit used for producing web pages under Confidential .go.com.
• Resulted in the timely relaunching of Confidential .go.com.
• Ensured consistency of the Back End Toolkit and its Front End output with functional spec documents.
• Provided hypercare support, post launch, for promo pages and updates to Confidential IPs displayed on production sites; Confidential Channel, Confidential Store, Parks, and movie productions such as Tron Legacy.

Quality Assurance Mobile Tester

Confidential, Culver City, CA

Responsibilities:

• Temporary Mobile QA for “Wheel of Fortune” title ported to BREW and J2ME Handsets in collaboration with Javaground USA studio.
• Backup tester for “007: Top Agent” title exclusively for iOS.

Quality Assurance Tester

Confidential, CA

Responsibilities:

• Established ticket creation template for Mobile Counter-IED Interactive Trainer
• Provided daily general summaries outlining the status of new, existing, and resolved bug tickets.
• Assisted producer in editing design documents to accurately depict the current work in progress.

Mobile Quality Assurance Tester

Confidential, Burbank, CA

Responsibilities:

• Integrated testing processes, test strategies and plans, bug documentation and regression to mobile carrier standards.
• Reduced testing time through efficient performance for porting mobile applications to meet submission deadlines for cellular wireless providers.
• Served as liaison between mobile game producer and other testers for the production title, “X Games Head Trip.”
• Contributed to the strength of the QA team by on boarding newly hired testers in writing defects for individual databases, familiarizing with carrier standards, and loading new builds into mobile handsets for test, resulting in a faster turnaround for ported projects to go live.

Console and PC QA Tester

Confidential, CA

Responsibilities:

• Developed test strategies and theories in finding various defects during the Pre Alpha, Alpha, and Beta periods of the project.
• Worked on a myriad of video game titles spanning many previous generation consoles including Playstation 2, Microsoft Xbox, and Nintendo Gamecube.
• FULL LIST OF TITLES:
• Goldeneye Rogue Agent (PS2 Online Multiplayer)
• Medal of Honor European Assault (PS2 - Reduced the number of defects shipped pertaining to sound bugs)
• Tiger Woods PGA Tour 2006 (PS2, Xbox)
• Black and White (PC)
• Lord of the Rings Battle for Middle Earth (PC and Xbox 360)
• FIFA Manager 2007 (PC-PAL: Project is declared gold upon first submission)