SUMMARY

• Over 8 years of IT experience in Finance, Healthcare, Insurance, Retail and Marketing sectors with emphasis in Quality Assurance.
• Experience in developing Test Strategy, Test plan, Test cases, Use Cases, Test scripts and Traceability matrices.
• Expertise in testing using Agile and Waterfall methodologies.
• Expertise in QA methodology and Software Development Life Cycle (SDLC)
• Expertise in analyzing system specifications and business requirements.
• Accurate and concise documentation skills, used for creating detailed test plans, test reports and other documents required within the test process.
• Expertise in Manual and Automation Testing using automation testing tool like win Runner, Quick Test Professional (QTP) and Quality Center.
• Experienced in defect management, defect analysis and defect reporting using Test Director, Quality Center, TFS and Bugzilla.
• Expertise in testing Browser - based applications, POS, White Box Testing, Black Box Testing, User Acceptance Testing, Exploratory Testing, System Testing, Regression Testing, Integration Testing, Smoke Testing and XML code testing.
• Expertise in data driven testing and creating reusable functions.
• Tested POS applications on a variety of platforms, e.g., integrated in-store systems, web-based system interface for OTP 2.7 (Order to pay).
• Worked with a team of developers, business analysts, and product owners to create and execute manual test cases for POS and payment-related applications
• Expertise in using People soft Applications such as Finance Modules, Credit Card validation, Placing and Releasing Orders.
• Expertise in comparing XML code for Integration testing.
• Strong working knowledge of SQL for testing database integrity.
• Knowledge and experience in testing .Net, VB scripting, Java scripting & AS400.
• Exposure to software development methodologies such as Iterative, Project Management Methodology (PMM), Waterfall, RAD, Scrum, and Agile Methodology Excellent troubleshooting, issue resolution and follow-up skills.
• Excellent interpersonal communication skills and technical documentation skills.

TECHNICAL SKILLS

Programming Languages: SQL, PL/SQL, Javascript, HTML, XML, Ruby

Databases: Oracle, Microsoft Access, MS SQL Server, Netezza

Database Tools: Aginity workbench, SQL Navigator 4.1, TOAD, MS SQL Server, SQL Developer

Operating Systems: Windows (all editions), Mac OS-X, Unix, Linux

Application Packages: HP ALM, Quick Test Pro (QTP), Quality Center, ClearQuest, Selenium, Mingle, Cruise, Hudson, SilkTest, MS Project, Compuware, Siebel CRM, Microsoft Dynamics CRM, Microstrategy, Informatica

Misc: Cognos, Informatica, SQL, BI, BO, Business Intelligence, Microstrategy, API, XML, as400 Mainframe, CICS, LISA ITKO, gherkin, TDD, BDD, cucumber,, salesforce, peoplesoft, SAP, MS Dynamics, SDK, Device Anywhere, Perfecto Mobile, native, emulator, handset Teradata, clarity, ppm, Rest, Shell scripting, VB script, coded UI, FIDDLER, RALLY, UNIX, LINUX, JIRA, MDM, Master data management

PROFESSIONAL EXPERIENCE

Sr QA Engineer

Confidential

Responsibilities:

• Served as primary QA resource on multiple simultaneous projects.
• Co-ordinated QA activities between multiple QA and development teams.
• Developed and executed test scripts where required.
• Determined testing environment configuration test data requirements.
• Used Appium tool to tested automation test scripts on both IOS and Android platforms for native and mobile websites on mobile devices
• Experienced in Mobile testing for Mobile Web and Mobile App(Android & iOS) using Appium(Selenium 3.0), DeviceAnywhere emulators on iOS& Android devices, worked on Cloud based device applications.
• Primarily responsible for Android mobile app functional validation, data validation and API testing using Advanced REST client, JSON validation
• Tested Mobile Web and Mobile Native applications on iPhone, iPad, Android, Windows Mobile, iPod Touch and PC client by testing manually and using Automated Test.
• Automation testing Using SOAP UI for Smoke testing before applying the release in Production.
• Used SoapUI tool to test SOA based architecture application to test SOAP services and REST API
• Experience in CI/CD Tools includes Jenkins
• Executing End User Testing and recording test results in Application Lifecycle Management (ALM)
• Used HP ALM/ QC as a repository to record all project testing efforts and to keep track of the defects and also worked close with UFT Team
• Mentored and oversaw various QA resources
• Led and coordinated multiple ETL QA teams simultaneously to ensure software quality.
• Reported regularly to enterprise management on QA activities, including tracking improvements in QA metrics of the QA team.
• Sent weekly dashboards to executive leadership, IT leadership and business partners to show the current status of upcoming releases.
• Coordinated between multiple Onsite, Offsite, and Third party QA teams to ensure quality in enterprise wide software releases involving third party vendors.
• Created QA strategy for integration with back end databases and BI source tables.
• Created QA plans, strategy and oversaw execution of enterprise wide releases involving business intelligence data sources, online website to Business Intelligence reports.

Environment: Windows 7, Mac OS 10, HP ALM, MicroStrategy, Business Intelligence, ETL, Informatica, MS SQL Server, Big Data, Web-based applications, Web-services, Analytics, Mobile, Jira, IBM Netezza, Agility, Billing, Jira, Oracle, Aginity Workbench, Agile, Offshore, MS Project, Visio, PL/SQL Developer, Oracle RMB, Cybersource

Sr. QA / QA Release coordinator

Confidential

Responsibilities:

• Led and coordinated multiple QA teams simultaneously to ensure quality in bi-weekly deployment releases.
• Co-ordinated release deployment activities to ensure that all scheduled code changes were deployed and validated prior to public release.
• Sent weekly dashboards to executive leadership, IT leadership and business partners to show the current status of upcoming releases.
• Strong Experience in Automation Web Application Testing by using HP UFT/QTP
• Review and understand requirements related to POS (Point Of Sales) systems designed by Third Party Vendors like Retail Information System.
• Created and executed test cases for Sterling Orders, Returns, and Complete Inventory, Inbound and Outbound modules.
• Created e-commerce orders and shipped using Sterling OMS (9.0).
• Implemented of an Ecommerce product, Commerce Catalog Organization, Navigation & Search, Pricing & Promotions, Shopping Cart, Purchase Process and Order Processing etc., Merchandizing UI, Fulfillment / Payment Engines etc.
• Worked on Assigned Modules like POS, Product Assortment, Ordering, Cash management Lotto/Lottery Management and Employee Security maintenance on ISP(In-Store Processor)
• Tested on POS terminal to run the EOD transaction
• Developed and maintained automated scripts using UFT/QTP for functional automation testing.
• Designed data driven tests in UFT/QTP script to validate with different sets of test data.
• Worked on Team Foundation Server (TFS) and Microsoft Test Manager (MTM) to effectively manage the product life cycle.
• Created tasks and user stories, open bugs using TFS and assign it to developers for fix.
• Used SVN, GIT, TFS for maintaining code version in the control systems
• Used MTM tool in Visual Studio 2012 to create and organize test plans and test cases, executed manual tests and interacted with other team members
• Integrated SOAP UI automation scripts in continuous integration environment.
• Implemented mobile automation frameworks using Appium. Created automated behavior-driven development (BDD) tests using Behat framework for PHP (Cucumber/Gherkin). Implement CICD using BitBucket & Jenkins integration. Used Jenkin as a Continuous Integration server to configure with GitHub and Maven.
• Performed Web services testing between and third party applications using Soap UI.
• Tested the application devices like iPhone/iPad/Samsung/LG.
• Performed mobile testing includes UI, Functional and Installation on DeviceAnywhere and Appium with various configurations of iOS& Android devices and mobile browser testing.
• Testing Mobile apps on cloud environment/tools
• Used iOS simulator (on XCode) to make sure the app works on all devices and there no UI issues
• Performed Data Verification, data Validation, and Data Transformations on the Input data (Text files, XML files) before loading into target database
• Experienced DWH and BI tester/QA Analyst with strong background in design, development, and support of databases and information products as well as data analysis / reporting / Testing
• Served as point of contact for third party vendors giving progress reports showing progress and/or delays in getting vendor products listed on the site.
• Created QA strategy for integration with back end databases and store systems.
• Mentored junior QA resources.

Environment: Windows XP, HP ALM, CyberSource, Oracle, Online, Web-services, Mobile, Retail, Store systems, Handheld devices, Mobile.

QA Analyst

Confidential - Chantilly, VA

Responsibilities:

• Performed Functional, System, Security, and Regression & User Interface testing of software applications.
• Implemented manual testing of a web-based application, including backend and integration testing.
• Interacted with the Business Users and BA to determine and review BRDs, SRSs, and FRDs.
• Written and executed test cases for ICD 9 and ICD 10 codes and charges validation
• Worked on creating specifications for transitioning business from HIPAA 4010A to 5010 and from ICD-9 to ICD-10.
• Create test data as required by tests in FACETS 4.71/5.01 and CCA.
• Tested various transactions (Enrollment (834), Payment (835) and Medical/Dental Claim Data (837) for their compliance with the HIPAA regulations.
• Conducted Validations for different FACETS modules Providers, Claims and Membership
• Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application in an agile environment.
• Performed "UAT" for 5010 and ICD 10 codes.
• Involved in API testing with both SOAP and Restful web.
• Worked on Validating Rest API Services for different HTTP METHODS
• Used Soap UI and Restful services for testing Web Services and Protractor for testing Angular in working with different front end
• Used SoapUI tool to test SOA based architecture application to test SOAP services and REST API
• Created Test Scripts in SoapUI and Restful for Testing using Web Services
• Experience in CI/CD Tools includes Jenkins
• Developed and executed test cases for XML / SOAP and REST services using SoapUI tool
• Added Property Transfer in Soap UI tool to transfer the values from one response XML to another request XML
• Tested web service XML using SoapUI tool. Modified end points when we worked on different servers and different versions of Web Services
• Test Business Objects reports for data validations and compare results with TOAD.
• Tested reports using Business Objects functionality like Queries, Slice and Dice, Drilldown, Header, Drill up etc
• Performed Data Verification, data Validation, and Data Transformations on the Input data (Text files, XML files) before loading into target database
• Tested all the ETL process that were developed to fetch the data from various feeds into the data warehouse.
• Written SQL scripts for validating the data loaded by the ETL processes.
• Extensively used ETL methodology for testing and supporting data extraction, transformations and loading processing, in a corporate-wide-ETL Solution using Informatica
• Experience in testing Business Intelligence reports generated by various BI Tools like Cognos and Business Objects
• Experienced DWH and BI tester/QA Analyst with strong background in design, development, and support of databases and information products as well as data analysis / reporting / Testing
• Good experience in Cognos & Business Objects Reports testing
• Prepared Test plan and test case for EDI 834 - Members Enrollment.
• Testing of EDI X12 834i, 834p, 834d Transaction sets for claims processing
• Responsible for review of requirements from Business Functional Specifications and conducted code as well as application design walkthroughs with Business, development team and test team members respectively.
• Edit claims (EDI Claims) with UltraEdit.
• Tested the HIPPA EDI 837/834 transactions according to test scenarios and verify the data with FACETS on different modules.
• Worked on FACETS User Interface Modernization and Claims enhancements like ICD-10 enhancements etc.
• Executing End User Testing and recording test results in Application Lifecycle Management (ALM)
• Integrated the HP ALM /Quality Center (QC) with HP UFT/QTP
• Used HP ALM/Quality Center to report and track bugs and impediments.
• EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Good knowledge of ISO 9000, CMM Level standards, HL7 and ICD 9/10 code lists.
• Performed the functional testing of HL7 transaction XML format messages.
• Understand and develop Web Services test strategy for different services as part of SOA.
• Tested HIPAA EDI Transactions and Code Sets Standards such as 820, 837/835, 270/271, 276/277 transactions.
• Successfully created and executed complex SQL Queries on SQL Server Database using SQL Query Analyzer to verify and validate data.
• Responsible for testing backward compatibility on various proxies of web services

Environment: Windows, Quality Center, SQL, QTP, Web logic, MS OFFICE Suite, UNIX, Oracle, XML, Web Services, FACETS, HIPAA, EDI, SOAP UI, VISIO, Excel Etc.