SUMMARY

• As an IT professional and leader for more than14 years, I have managed large onshore and offshore teams to develop and implement solutions to meet extremely complex business and security audit requirements.
• I recently joined Broadridge financials as a QA Director, in my previous position I managed the Test Automation team, Continuous Integration and Delivery teams, Offshore Support, and overlooked implementation of IT Audit/Compliance remediation.
• I was also given the opportunity to support various departments such as Finance, Internal Audit/Compliance and Vendor management as it relates to their IT requirements.
• Due to the increasing role of IT in all aspects of a business, I have continued my education in finance and auditing to better support an organization and currently qualify as a CPA candidate.

TECHNICAL SKILLS

CI/CD: Team Foundation Server, Microsoft Test Manager, Confluence, VSTS Build/Release, VSTS Code, Octopus, Git, Jenkins, Docker, MSCS

Testing: Selenium Webdriver, QT/UFT, Component Testing, Coded UI, API Testing, NUnit, XUnit, AutoIT, SpecFlow

.Net Technologies: C#, .NET Framework, WCF, Jira, ALM

Web Technologies: ASP.NET, MVC ASP.NET, JavaScript, XML, Web API, REST, IIS, HTML / CSS, Angular JS

Databases/Reporting: SQL Server, MongoDB, Informatica, Tableau

Cloud: MS Azure

Project Methodologies: Agile, SCRUM, Kanban, Waterfall

PROFESSIONAL EXPERIENCE

Confidential

QA Director

Responsibilities:

• Establish and ensure quality standards are maintained end to end from development to production deployment.
• Directly communicate with CIO regarding progress of multimillion dollar internal and client facing projects.
• Coordinate with department heads to refocus infrastructure support by reducing duplication of effort, adhering to standards across multiple business sectors, promote adaptability, enable the flow of information throughout and establish customer focused SLAs across departments
• Coordinate with department heads to phase out legacy applications and integrate emerging technologies.
• Oversee implementation and design of testing Automation Framework.
• Involved in continuous evaluation and implementation of DevOps tools
• Directly manage 21 team members (11 onshore/ 9 offshore)

Confidential

Assistant Director

Responsibilities:

• Hands - on development and implementation of Selenium Automation Framework from scratch.
• Involved in evaluation and implementation of Devops Tools
• Manage a team of 11 testers - 3 Automation engineers and 8 Manual testers
• Coach and manage Automation Framework and script developers for Regression Testing.
• Hands on development of critical test plans, test cases and automation scenarios
• Implement a security centric SDLC for web development using Static and Dynamic scanning
• Implement performance testing for external facing sites using MS Azure
• Work with build engineer to setup VMs with complete build jobs providing a continuous, automated scheduled QA build environment based on multiple requirements/phases using MTM and TFS.
• Manage Test team to ensure complete coverage of defined Business requirements throughout Function Testing, Regression Testing, End-to-End Scenario Testing, Usability Testing and BVT.
• Design and implement test plan for SQL server security remediation.
• Spearheaded effort to bring Confidential developers into the Agile fold by implementing Scrum/Agile environment via Automation and Continuous integration
• Manage deliverables include Overall Test Strategy, Test Plans, Test Case definition and execution, Weekly Status Reports, Test sign-off.
• Organize Test Assessment meetings to identify improvements and increase test effectiveness and efficiency. Create and update Test Process documents.
• Participate in requirements Scoping and Sizing meetings with SCRUM team members in multiple phases of SDLC and Report the team activities to Project Managers and team leaders.
• Resource Management of testing resources including onsite and cross continent team.
• Analyze and implement strategic test plans to utilize new technology to reach long-term business needs.
• Issue Management of show stopper and critical defects that would keep the project from being successful.
• Responsible for recording, tracking to resolution, escalations, and reporting visibility for all work stream phases, to ensure individual teams integrate completely at the appointed time.
• Created test coverage matrix for Scrum teams
• Create and implement end to end regression test plan for Client server application server migrations
• Manage and oversee long term projects for 39 off-shore IT support team
• Liaison with business stakeholders and translate business requirements into project site implementations
• Streamline process to acquire specifications, wire-frames, and diagrams to provide direction to onsite and offshore designers, developers and QA team.
• Communicate changes, enhancements, and modifications -- verbally or through written documentation to team leaders, sponsors, and other stakeholders so that issues and solutions are understood.
• Validate project team deliverables to ensure they meet the project requirements and are aligned with required deadlines
• Work with PMs to create and manage project plans for estimated timeline and efforts
• Monitor and control the project by working closely with stakeholders and offshore PMs for meeting the project timeline
• Effectively manage cross-functional teams of developers, business analysts, quality analysts, clients and vendors.
• Prepare project scopes, budgets, estimates, backlog grooming sessions, risk reports, functional and technical requirement documents, progress reports, and performance metrics.
• Extensive experience in working with customers to define requirements and design needs.
• Extensive experience in Requirements Management, Use Cases, User Stories, Acceptance criteria
• Proficiency in Workflow Management, Defect/Issue Tracking, Problem Management, Risk Management and Change Tracking across the application life cycle.
• Work with CSO to develop policies to conform with Information Security and Compliance, Sarbanes Oxley IT General Controls and HIPAA Privacy regulations.
• Implement and test backend data security measures
• Create and implement process documentation to meet audit compliance requirements
• Design and implement in-house OFAC and PII tools to conform with privacy laws and fraud prevention
• Directly involved in contract negotiations with third party vendors to reduce costs
• Integrated third party software/tools to expand Company services

Confidential

IT Senior Manager

Responsibilities:

• Manage SQA team of 7 members to support client server applications, APIs and project websites.
• Create test plan for server migration and perform manual regression test of enterprise Client Server application.
• Establish and enforce SQA procedures/standards for API testing, Web Application testing and Client-Server Application testing and SPROC testing.
• Manage Data Control Team of 4, establish procedures and protocol for all data transactions and updates to meet Security and Auditing standards.
• Integrate new software and hardware such as Captiva for document scanning and Addressright Pro for complete mailroom NCOA/Presort solution

Confidential

QA Manager

Responsibilities:

• Manage software testing and integration projects through all phases of project life cycle - analysis, design, development, testing, implementation, and post-production updates.
• Create Test Plans, Test Scripts and Cases for new applications or updated processes.
• Work with developers to troubleshoot and resolve various issues encountered in application testing.
• Perform system wide regression test for database migration of Client Server application.
• Track and report progress for multiple projects.
• Analyze and implement real-world scenarios to test securities (Stocks, Bond, Options) calculations used in Securities Class Action suits.
• Manage Class Action Cases by monitoring cost, time and scope as dictated by budget constraints.
• Train associates on the fundamentals of Stock, Options and Bonds for calculation testing and claims review.

Confidential

Software Test Analyst

Responsibilities:

• Created Test Plan and Test Cases for complex in-house mortgage application system which included; processing mortgage application, checking credit history, checking current rate, analyze mortgage products and set up a mortgage loan and client notification system.
• Executed functional and regression test cases and which include back-end SQL verification.
• Used Error Tracker for tracking all error found and reporting to the development team.
• Developed automated test scripts with QA run for functionality and regression tests.
• Created test plans for load testing with parameters go emulate various users.
• Created specific scenarios with virtual users and monitor/analyze test results.

Confidential

IT Consultant

Responsibilities:

• Setup and troubleshoot networking issues for various clients mainly in Windows 2000 environment
• Setup up DNS/DHCP connectivity
• Setup active directory in Windows 2000 SP4 to create users and give access/permissions.
• Software and Hardware troubleshooting for clients in windows environment by using tools such as RegeditX registry editor tool, Memory checker to check memory integrity and Cpumark for stress tests.
• Internet Marketing using Adwords marketing tool via Google search engine.