SUMMARY

• Over 7 years of experiences as Software Tester/QA Analyst and Financial System Analyst.
• Good understanding of Software Development Life Cycle (SDLC) & QA Methodologies.
• Design, develop and maintain test plan and test cases effectively.
• Experiences in analyzing business requirement, writing test cases, executing test cases and good understanding of Bug Life Cycle.
• Experiences working with cross functional team and engineers to resolve business requirements/ execution of test cases and retest defects.
• Experiences with Functional Testing, Integration Testing, Regression Testing, Smoke Testing, Ad - hoc testing, Non-Functional Testing (Compatibility, Usability), Mobile Testing and Automation testing using UFT( formerly QTP) and Selenium.
• Strong understanding and experience with mobile testing on Android and iOS.
• Experience with and strong understanding of web services & API test methodologies and tools.
• Experiences of Oracle Apps and web applications, understanding of ERP processes and methodologies.
• Self-motivated personality who takes initiative and displays creativity and flexibility in a fast-paced dynamic environment
• Outstanding inter-personal abilities and a self-starter with good communication skills.
• Ability to work well in a cross-functional team environment, not afraid to ask question and seek out information when required with a focus on exceptional work.
• Closely interacted with clients and project team to gather requirements and analyze them and deliver to team.
• Efficiently and effectively worked with geographically distributed teams.
• Excellent communication skill, passion for customer services, Quality and possess “can-do” attitude.

TECHNICAL SKILLS

• Test Tracker
• UFT( QTP formerly)
• Selenium (Java)
• VBScript
• Quality Center
• OnTime
• Confidential Docs
• MySQL
• SQL
• Oracle
• Postman

PROFESSIONAL EXPERIENCE

QA Analyst

Confidential | Mountain View CA

Responsibilities:

• Performed Requirement analysis, Functional, Regression, Integration, System and UAT Testing.
• Formulated and documented test plans, test cases and other documents based on Use Case specifications, Business Rules and Specifications using the Product Requirement Document (PRD) and Functional Specification Document (FSD)
• Created and executed the test cases for various scenarios using the Test Plan, Product Requirement Document PRD, and Functional Specification Document (FSD)
• Identified, Logged and reproduced the Bugs using the Buganizer.
• Performed backend testing using SQL queries.
• Worked with Confidential engineer on resolving bugs & troubleshoot issue and verified the bug once it was resolved.
• Perform Confidential ORACLE UAT testing to support Confidential roll-outs from Confidential operations to new billing system.
• Interacted effectively with Clients, Project Managers, Developers and Cross-Functional Teams to address and resolve issues regarding Requirements, Test scenarios and Defects.
• Participated in agile development process and provide daily status update on bugs, issues and risks.
• Contribute to designing, developing, improving and maintaining QA processes.
• Generated Daily Status and Test summary Reports.
• Managed Multiple Priorities and Assignments under aggressive deadlines
• Validation of Migrations form Legacy to the new platform ensuring requirements are met.
• Interacted with the global teams regarding validations of Migrations on a daily basis.
• Train offshore junior QA on QA best practices and understanding the requirements and testing
• Functional knowledge and testing of Account receivables flow like Customer Maintenance, Creation of Invoices, Debit Memo, Credit memo, Receipts, applying receipts/credit memo, Adjustments and write off.

QA Tester

Confidential | Brisbane CA

Responsibilities:

• Create test plan, test requirements, test cases (Functional, Regression & UAT).
• Executed test cases from Quality Center and filed bugs at On Time tool.
• Worked with product owner/designers and developers to define & analyze requirements.
• Perform bug-triage and work closely with the development team to resolve them.
• Responsible for planning and executing test cases for various features of the Mobile App across various configuration such as Android/iOS and Microsoft Surface.
• Experiences testing of mobile application over devices such as iPhone, Confidential Galaxy, iPad, Confidential Note
• Perform backend testing using SQL queries against MS SQL Server.
• Responsible of API testing using Postman for integration of Dashboard and main learning product.
• Design, developed and executed automation test scripts using Selenium WebDriver.
• Responsible for execution and provide continuous feedback to build team / developer by running smoke test.
• Work closely with the UX/UI team to perform functional testing on the new UI and provide inputs to improve user experience.
• Review existing UI and system test suites to find testing gaps and drive the development of new tests to ensure proper test coverage.
• Provide QA estimate, test status and risk assessment on assigned testing areas to Scrum team.

System Analyst

Confidential | Phoenix AZ

Responsibilities:

• Team coordination and act as a key contact on providing support on projects as well as organize, plan, deliver projects to completion accurately on time.
• Provide support to customer for user acceptance testing.
• Create and execute test cases via QC and reporting defects effectively.
• Developed automation test scripts using QTP for regression testing.
• Used SQL queries for back end data validation.
• Analyze the defect report, setting priority and assigning bugs/work with appropriate resource to resolve the issue effectively.
• Proactive work on improving QA process by suggesting/implementation new ideas in QA testing activities.
• Work with software developers to identify, reproduce, resolve defect/bugs and to test code change for finding bugs early