SUMMARY:

• An extremely qualified QA professional with extensive experience identifying test areas, writing test plans/test cases, and SQL data integration testing.
• Has been in a Senior QA role with Confidential Consulting, working with multiple local Seattle clients, including Confidential, Confidential, Confidential and most recently Confidential .
• Has been responsible for close coordination with both local and off shore QA and Development resources, ownership of full feature areas and the creation of full test suites, specs, and technical documentation.
• Has been utilizing modern MS based testing tools such as Visual Studio, Team Foundation Server, and MS Test Manager.
• Experience in both leadership and Individual Contributor roles has equipped to be ready for senior level QA ownership, cross team interaction, and being able to help with critical decision making where needed.

TECHNICAL SKILLS:

• Database technologies: SQL Server 2012 - 15, 2008 and 2000, T-SQL
• Development tools: Visual Studio 2013-15, 2010, and 2008 with Team Foundation Server and MS Test Manager, XML, Rally, JIRA, HP Quality Center, Perforce, DevTrack and DevTest
• Operating Systems: Windows Server 2012, 2008, 2003, NT, Windows 8/7, XP and Vista, and Red Hat Linux
• Microsoft Office product line, Adobe Reader, Confluence, SharePoint
• Working knowledge of Internet Information Server (IIS), HTML, and XML for the configuration and testing of web-based applications
• Experience in configuring and maintaining multiple virtual images using Hyper-V, multiple servers in QA Lab, utilizing VMWare, Ghost and Clonezilla imaging software
• Past Experience in designing, developing and implementing test automation using Visual Basic 6 and Visual Test and AutoIt

PROFESSIONAL EXPERIENCE:

Sr. Software QA Engineer

Confidential

Responsibilities:

• Responsible for quality assurance and E2E testing of Confidential ’s portal web application and CSR Tools over multiple test environments
• When needs, used as additional resource on other teams as required by release schedule
• Using MTM, designed new test suites for manual testing of functionality and integration
• Using Rally, submitted detailed defect reports that included description of issue discovered, machine configuration, steps for reproduction, actual and expected results, and supporting screenshots and files as necessary
• Assisted scrummaster for CSR Tools teams to configure areas, iterations and queries in TFS and to migrate from Rally to TFS

Sr. Software QA Engineer

Confidential

Responsibilities:

• Responsible for quality assurance and E2E testing of travel agent web application.
• Used JIRA to update existing test cases used for manual testing, enhancing for full coverage and clarification of steps. Designed new test suite for payment/refund processing and integration testing.
• Used JIRA to submit detailed defect reports that included description of issue discovered, machine configuration, steps for reproduction, actual and expected results, and supporting screenshots and files as necessary.
• In SharePoint, maintained release scorecards and posted the test results to team page on Confluence.

Sr. Software QA Engineer

Confidential

Responsibilities:

• Responsible for quality assurance and testing of enhancements to their retail web applications.
• Used Excel to update existing test cases used for manual testing, enhancing for new features and clarification and designed a new test suite based on a requirements matrix I defined from requirements specification.
• Used JIRA to submit detailed defect reports that included description of issue discovered, machine configuration, steps for reproduction, actual and expected results, and supporting screenshots and files as necessary.

Sr. Software QA Engineer

Confidential at Confidential

Responsibilities:

• Responsible for quality assurance and testing of in-house web-based software, a customized portal for end users. Ownership of several areas of the product and supporting web-based applications, including localization testing on devices; Windows Surface Pro 3, Windows Surface RT, iPad, and LG android.
• Used Visual Studio 2010 and 2013 Test Manager to update existing test cases used for manual testing, enhancing for new features and clarification.
• Used Visual Studio 2010 and 2013 Test Manager to submit detailed defect reports that included description of issue discovered, machine configuration, steps for reproduction, actual and expected results, and supporting screenshots and files as necessary.

QA Technical Lead

Confidential - America

Responsibilities:

• Responsible for quality assurance and testing of the Check Availability area in Project Star.
• Created new and updated existing test cases covering all aspects of this area using project documentation. Requested data required for test cases through JIRA.
• Executed test cases and reported defects using ALM QC.
• Primary contact for offshore team working in the same area. Worked extensively with Project Manager, Development team and other techs to validate defects and assure the correct workflow is being followed.
• Mentored other QA team members.

Software QA Engineer

Confidential

Responsibilities:

• Responsible for quality assurance and testing of in-house web-based software.
• Maintain and enhance existing test cases for new features for manual testing using Visual Studio 2010 and 2013 Test Manager.
• Assist Project Manager, Development Manager and QA Manager to transition team to using SCRUM Agile process in place of the waterfall approach in use at Quorum.
• Wrote detailed instructions for building and deploying products in the test environments, which were then used as the basis for deployment in the production environment.
• Identify issues updating to using Windows 7 and Internet Explorer 8 in place of Windows XP and Internet Explorer 7. Implement resolutions to issues to assure seamless upgrade for in-house customers.
• Investigate automating manual test cases using CodedUI and Selenium.

Software QA Analyst

Confidential

Responsibilities:

• Responsible for quality assurance of all areas of the ADEPT product line in the SCRUM Agile process environment.
• Built and maintained a variety of virtual image environments using Windows Hyper-V, including Windows Server 2008 and 2003, IIS 7 and 6, SQL Server.
• Created release process documentation for all product releases. Wrote readme files for product releases, technical articles and provided feedback for product documentation.
• Provided assistance to Project Management and Support teams, investigated customer reported issues.
• Evaluated automating test scripts using AutoIt.

Software Test Engineer

Confidential

Responsibilities:

• Manual testing all areas of the product line to assure compatibility between SQL 2000 and SQL 2008.
• Set up test databases, uploading test data, and running conversion or expansion process in both environments.
• Wrote white papers on different processes for Post-Production team where little or no documentation existed.

Tier III/IV Support Analyst

Confidential

Responsibilities:

• Worked with customers to resolve issues escalated from first-tier support.
• Assisted in deploying hotfixes at customer sites, created install scripts specific to customer needs using batch commands and SQL queries.
• Monitored Confidential Central, an online forum for product questions and answers, published responses to customers and outside customer representatives.
• Develop virtual images using VMWare to emulate customer site to more readily reproduce, analyze and resolve issues as they arise with customers.

Sr. Software QA Engineer/Lead

Confidential, US

Responsibilities:

• Sr. SQA Lead for Vidiator’s product line, Xenon and VeeStream. supervised a 5-person team, coordinating assignments with Team Lead for remote offices in Korea and Romania.
• Wrote structured test plans and created and maintained test case matrix for defining new and modifying test cases in Excel. Utilized Perforce for source and document file control.
• Administrator for TechExcel’s DevTrack and DevTest.
• Established and maintained the QA server lab, consisting of over 30 servers.

Sr. Software QA Engineer/Lead

Confidential

Responsibilities:

• Sr. SQA Engineer for Microsoft Partner Program, Empower Team.
• SQA Lead for Microsoft Partner Rewards Enhancement project.

Sr. Software QA Engineer

Confidential

Responsibilities:

• Developed and implemented functionality and BVT tests for the Rational visual modeling product, XDE, using automated test scripts written in Visual Basic and/or Visual Test.
• Wrote structured test plans for testing assigned areas of products, including test cases and test plans for automated test procedures. Utilized Rational’s ClearCase for source and document file control.

Sr. Software QA Engineer/Lead

Confidential

Responsibilities:

• Tester/test lead a variety of Microsoft product development tools.
• Designed, coded and implemented automated test scripts written in Visual Basic and/or Visual Test, used as a part of overall automated functionality tests produced by team.
• Assisted in maintenance of databases (Access and SQL Server) used for storing and providing statistical information on defect reports.