SUMMARY

• Over 17 years IT experience including 15 years in QA Lead and testing of Desktop, client/server, window, E - commerce, web-based applications and n-tier applications and experience developing and implementing QA processes, and leading software QA programs and Very good Communication skills.
• Excellent understanding of System Development Lifecycle (SDLC), Software Test Life Cycle (STLC) and QA Methodologies (Agile/Scrum, Iterative approach, Spiral, Water Fall)
• Solid experience in Manual Testing and Automation Testing using Quality Center, Robot Framework, UFT, QTP, Win Runner, Test Director, QA Director and Test Partner.
• Experience with Keyword driven, Data Driven, Agile Automation frame work approach techniques.
• Extensively involved in writing/execution of test strategies, test plan, test cases, test scenarios, test scripts, decision matrices, traceability matrices, testing approach and product risk analysis and Defect Status reports
• Utilized Track Record, Bug Zilla, ALM, and Bug track for defect tracking.
• Proficient in all types of testing including: Functionality testing, Regression testing, Integration testing, Black Box testing, White Box testing, Connectivity testing, End to End testing, Performance Testing, Smoke, GUI, and UAT, in different stages of SDLC.
• Involved and interact with Stake holders, Business Analysts and developers in updating Business requirements and resolution of defects
• Involved develop Performance testing strategy and testing applications using load-testing tools
• Experienced in developing QA standards and QA Methodologies.
• Experience using SQL commands and Queries to perform tests on ETL and backend database servers including My SQL, Oracle and SQL Server.
• ExperienceIT Release Management and Change Management.VSS to manage and deploy the new builds versions and releases.
• Experience in various business domain including Banking, Mortgage, Finance, Insurance.
• Worked extensively with multiple versions of browsers Chrome, Safari, IE and Firefoxto test the application’s compatibility.
• Experienced at Managingprojectsfrom the initial phases through implementation
• Good Knowledge of Project Management process (Initiating, Planning, Executing, Monitoring & Controlling and Closing), Knowledge areas and Processes
• Experienced with Integration, Scope, Schedule, Cost, Quality, Risk and Stakeholder Management
• High energy and self-motivated with strong communication, people management, team building, collaboration, and mentoring skills.
• Seeking a position to expand Leadership skills while also using technical & functional expertise. Energized by complex and challenging assignments. Excellent problem solving and analytical skills. Process improvement oriented.

TECHNICAL SKILLS

Testing Tools: Quality Center, ALM, UFT, QTP, Win Runner, Test Partner, Load Runner, QA Director and Test Director

Defect Tracking Tools: QC, Track Record, Clear Quest, JIRA, Bugzilla and Bug track

Source Code Version Control Tools: VSS, CVS, PVCS Tracker

Languages: Java 2.0, J2EE, C, C++, Visual Basic 6.0, SQL, PL/SQL and TSQL

Web Technology: JAVA, ASP. Net, C#, .Net, ASP, JSP, JavaScript, VB Script, XML, DHTML, HTML, SOAP, Tibco, Web Services.

ERP’s: SAP R/3 (FI/CO, HR, MM, IM, QM, PP, SD,)

Web Server: Apache, Tomcat, BEA Web Logic and IIS

Databases: Oracle7/8i/9i/10, SQL Server, MySQL and MS Access

Development Tools: ETL, Microsoft FrontPage, Visio, JUnit, Jbuilder and Rational Rose, Automation Framework

Operating Systems: MS-DOS, OS/400, LINUX, UNIX, Windows 95/98/NT 4.0/2000, XP

PROFESSIONAL EXPERIENCE

Confidential - Simivalley CA

Sr Quality Assurance

Responsibilities:

• Mortgage and Home Equity loan products from various servicing platforms (iSeries/DALS/GWIM PHH) will be migrated to BKFS (Black Knight Financial Services) MSP platform.
• Changes to data model & Code value applications to adapt to target state model and target values.
• Involved in System Development Life Cycle (SDLC), Software Test Life Cycle (STLC)and QA Methodologies (Agile/Scrum, Waterfall)
• Analyzed Functional requirements, User stories and Design Specifications Documents to ensure the system meets all of the technical and business requirements for default loans
• Created Test Strategy, Test Plan and Test Scripts from the Business Requirements and HLD/LLD
• Identified Manual and Functional Automation test scripts
• Involved in Data/Code value Mapping,Web Services, Delta DB, Batch interfaces and CIAS interfaces
• Involved in BAU planning and executing changes and defects for each sprint
• Using BKFS LoanSphere application to perform Foreclosure activities
• Created Case management, Rules, Agents, BIX File Extract in PEGA
• Performed Functional, Regression and Database testing for various modules
• Extensively used SQL Queries to retrieve conditional data and to perform testing
• Created and Executed SQL queries and Data Load Validation. Responsible in testing Initial and incremental loads ofETLjobs
• Managing Offshore team and coordinating testing activities
• Using HP ALM for Defect Management and test scripts maintenance
• Developand manageautomation suite for new functional areas Automated regression suite using UFT 12.02
• Involved inWebservices API testing using SOAP UI

Environment: Pega 7.1.8, CRM Sales Force, ASP.Net, Oracle, SQL Server 2014, Toad for Server 6.7, Oracle 12.9 Toad, ALM 12.20, Share point, Discovery, ETL, SOAP UI, UFT 12.02, IntelliDB, Smartomate, iShare, DMART /DATAX, btConverge, ARIS, AppWatch, Rally-CA Agile Central

Confidential - Irvine CA

Sr Quality Assurance /UAT

Responsibilities:

• CFPB Federal law requirements implemented Respa/TILA to mortgage customers and implementing Loan Origination System(iOriginate) & iFulfill application, Documentation portal (Store Documents), Captiva( Imaging Documents), online Customer Portal & Closing insight(Closing Collaboration Portal) Streamline the entire loan origination process from POS to post-closing for Business needs of Conventional, FHA/VA loans, US Trust, Buyer Ready, NACA (neighborhood Assistance Corporation of America), Integrating Merrill lynch loans (MLSP)
• Identifying Quality requirements, Analyzed the Functional Requirements, User stories and Design Specifications Documents ensure that the system met all of the technical and business requirements.
• Designed, developed Test plan, Test strategy,Test scenarios, Test Scripts, Test Data, Test Schedule, Test Reports and Defects log and manage through ALM
• Managed with SDLC, Including requirements gathering and Planning project scope, project timelines, Risk Analysis and Schedule estimates
• Involved in Quality Management plan, Perform Quality Assurance and Quality Control activities to asses performance and recommended necessary changes.
• Involved in process of auditing the Quality requirements and the results from the Quality control measurements to ensure that appropriate quality standards
• Created Testing Dashboards to communicate project status and performed Quality check lists and Quality metrics for Quality control measure of activities and continued process improvements
• The deliverables, identifying solution approaches, project schedules and rollouts, coordinating with UAT and implementing the project in a phased manner. Involved in closing the project by documenting optimized results, Process improvement, lessons learned
• Monitor and implement changes to master templates updated in Organization process Assets.
• Implement any changes to the templates and Maintain consistent formatting across all elements of all templates (Baseline, Scenario Set, Scenarios, Test Results)
• Work closely with Test Data on data impacts to Scenario Set
• Maintains library of UAT artifacts and deliverables
• Perform routine checks on Discovery URLs in SharePoint
• Use HP Application Lifecycle Management (ALM) set up Test sets, Review test results and generate Test execution reports, Export and Import Test Scripts in ALM & Excel spreadsheets.Standardized ALM Template across ALL work streams and Maintained Test lab execution results
• Mitigated risk by analyzing income, assets, credit, real estate property appraisals, homeowners insurance,mortgage, flood insurance, title commitments, loan conditions, and loan credit approval.
• Accurately verified loan details, documents and comparing retrieved/requested material
• Maintain tracking and follow-up on all Quality Control, audit, Weekly status meetings and examine remediation issues and responsible for a Pre and Post- closing reviews.

Environment: ALM12.0, Share point, Discovery, ASP.Net, Java, SQL Server 2000

Confidential - Simi valley CA

Lead Quality Assurance /UAT

Responsibilities:

• Compliance with Consumer Financial Protection Bureau (CFPB) regarding Periodic Billing Statements. These changes include modifications to existing content, layout and statement delivery timing for both paper and online statements and notifications. To improve Customer experience and simply the statement process.
• Involved in Various phases of creating Test strategy, Test plan, Test scenarios, Test scripts, and executing and updating test scripts form BRD and Functional specs and Defects log and manage through Quality center.
• Executed test scripts as Pre post -UAT, Post Imp validations and Maxed out validations
• Test lead for DFS Migration Project: This project Effort will move high volume correspondence (CGS - Correspondence Generation system) from third party external vendors, Venture Encoding, FSSI, RRD, and Waltz to internal DFS (Document Fulfillment Services).
• Audit ALL types of monthly Statements, Correspondence/ Letters and Year End Statements to Confidential customers on behalf of Home Loans (HL) and Legacy Asset Servicing (LAS) lines of business. As a service delivery provider, Port Comm. strives to provide accurate and timely communications to the customers on behalf of HL and LAS Lines of Business (LOB).
• QA Correspondence and statements review files conducted in a pre production testing phase
• Quality Control (QC) Correspondence and statements reviews are continually performed in different phases to verify the accuracy of the information on products it relates iSeries and ALS (Heloc & Reverse Mortgage) platforms sent through paper channels correspondence to customers.
• Execute regression testing for the applications within the AS400 -IBM/ iSeries and other corporate systems, as needed.
• Auditing ALL types of Year - End statements. Provide 100% accuracy for all customer 1098 and 1099INT IRS year-end tax forms

Environment: ALM12.0, Share point, Discovery, ASP.Net, Java, SQL Server 2000

Confidential, Irvine CA

Lead Consultant Quality Assurance Engineer

Responsibilities:

• Confidential is a leading local search engine and the largest local search network with the most relevant search results for local businesses, products and services on Confidential and more regional media sites. Businesses can target ready-to-purchase consumers using a variety of advertising products including subscription, pay per click, banner and pay per call ad products. Confidential provides users with targeted, relevant local search results. These results include special offers from local businesses, reviews from other users, local businesses' website links, maps, driving directions and more.
• Involved in complete life cycle of redesign of the complete web based project followed Testing Standards
• Created Test Strategy, Test Plans and Test Cases from the Business Requirements.
• Involved in System & Functional/Regression testing of various Applications and performed the configuration management tasks
• Develop and manage automation suites for new functional areas Automated regression suite using UFT11.0
• Developed re-usable functions to leverage automation and Participated in all test automation development activities.
• Actively participated in automated test script execution though ALM.
• Worked extensively with multiple versions of browsers Chrome, Safari, IE and Firefoxto test the application’s compatibility.
• UsedFiddler, Firebugto inspect the web traffic.
• Involved in Testing with Fiddler, - IE like broken links broken images, error pages, omniture links. Testing various websites and browsers errors and Redirects
• Used Firebug tool in the live website to monitor and debug the CSS, HTML and java scripts for product enhancements
• Involved in Testing with mobile applications
• Testing Data validation and data integrity with Different Environment variable and generated Test Defect Matrix from JIRA
• Executed Automated regression scripts using QTP for each release.
• Performed Data Verification, data Validation, and Data Transformations on the Input data (Text files, XML files) before loading into target database
• Created and Executed Complex SQL queries test data and analyze it (ETL) that are uploaded into relational databases.
• Onshore and Offshore team managing and coordination of testing the application

Environment: UFT11,QTP, ASP. Net, C#, C++,VB script, Java, J2EE, VB, TCP/IP, ETL, SQL Server 2000, JIRA and Windows 2000, UFT11.0, Load Runner, ALM11.0

Confidential, Irvine CA

Lead Consultant Quality Assurance Engineer

Responsibilities:

• Involved in complete life cycle of application followed Testing Standards and Methodology followed Agile/scrum.
• Created Test Strategy, Test Plans and Test Cases from the Business Requirements
• Involved in Functional/Regression testing of various Applications.
• Involved in System, End to End testing.
• Involved in QA Estimates for Resource and planning and QA Signoffs.
• Created and generated Test Defect Matrix from Clear Quest
• Extensively used SQL Queries were to retrieve data from tables and to perform Back-End Testing and Involved in Unit testing, Integration testing, Functional testing and Regression testing
• Analyzing the AS400/IBM iSeries flat files and Data Processing implementing Data Mart applications mainly transformation processes using ETL tool and understanding of ETL workflows and ETL mappings and also monitoring the Production Environment.
• Worked extensively with multiple versions of browsersto test the application’s compatibility.
• Involved in Web services API testing using SOAP UI and XML Spy
• Involved in Testing estimation, scheduling and planning.
• Created Testing Dashboards to communicate project status and include metrics for continued process improvements

Environment: Clear quest, Quality Manager, Windows, UNIX, TCP/IP, SQL Server 2000, Informatica, ETL, SOAPUI, Tibco Business works, AS400 iseries, EMS Server, SAP R/3, Business Objects, Oracle,JAVA, Web services (XML,SOAP)

Confidential, Irvine CA

Lead Consultant Quality Management Engineer

Responsibilities:

• Confidential is one of the largest and most experienced financial investment management companies, Capital provides the ideal environment for investment professionals to maintain a long-term perspective when pursuing investment opportunities and focused exclusively on asset management.
• ITPROS is an implementation of Hewlett Packard’s Project and Portfolio Management Center (HP PPMC).
• Created Test Strategy, Test Plans and Test Cases from the Business Requirements.
• Involved in Functional/Regression testing of various Applications.
• Involved in System, End to End, Security, Smoke, DR testing.
• Created Test Data, Test Execution Results, Summary and Defect Reports.
• Logged Defects Using Quality Center.
• Participated discussions in Technical, Software design, Test Strategy sessions and Defect Review Meeting.
• Involved in QA Estimates for Resource and planning and QA Signoffs.
• Created Traceability Matrix and Requirements Mapping to Test cases.
• Created and generated Test Defect Matrix from QC
• Study and analysis of the mapping document indicating the source tables, columns, data types, transformations required, business rules to be applied, target tables, columns and data types
• Created and Executed SQL queries and Data Load Validation. Responsible in testing Initial and incremental loads ofETLjobs and Change Data Capture
• Defined various test case scenarios that would be used to test the interfaces.
• Created Business Components and Regression Test suite Using QC and Automated BPT.
• Involved in Business Process Testing executed regression Test suite.
• Onshore and Offshore team managing and coordination of testing the application

Environment: Quality Center, QTP, Rapid SQL 7.4.0, Java, Oracle 10g(DB Tier), Apache (Web tier), JDBC(Enterprise Service Tier), JBOSS (App Tier) VB Script, Informatica, ETL, Tibco,Unix

Confidential, Irvine CA

Lead Quality Assurance Engineer/Compuware Tools Admin

Responsibilities:

• Involved and developed QA Standards and Methodologies.
• Prepared Test Strategies, Test plan and Test Cases from the business requirements and Functional specs and executed Manual and Automation scripts through QA Director.
• Defined and monitor testing Objectives, Schedules, Test cases based on requirements and external design document.
• Involved in Functional/Regression testing, system/End to End testing, UAT
• Test Lead for Several Business Units AIC, RPM, Media.
• Involved in QA Estimates for Resource and planning and QA Signoffs.
• Worked extensively with multiple versions of browsers test the application’s compatibility.
• Developed Automated scripts using Test Partner
• Responsible for communicating and updating across all groups (Business Users, Development and QA team) at different defect situations and projects.
• Created Test Data, Test Execution Results, Summary and Defect Reports
• Generated Defects reports in Track Record.
• Involved in Technical and Defect Review Meeting.
• Performed both white and black box testing with an emphasis on the accuracy of lead & data. Verified the data by creating and executing SQL queries.
• Testing of various websites on the company’s consumer websites ( Confidential .com, MyRide.com, Autoweb.com, Autosite.com, Car.com, and Carsmart.com) and documented the testing activities for all the projects.
• Conductedperformance testingon the application usingTest pro.
• Logged defects using the defect-tracking tool (Compuware - Track Record).
• Admin for Compuware Track Record, QA Director, Test Partner. Installed, Configured, Integrated & Customized according to the company requirements.
• Monitored work flows and completed action items delegated to the QA team from the project management and SOX (Sarbanes Oxley) compliance system (Clarity - NIKU).
• Managed QA offshore team testing New My ride website and Involved in Unit testing, Integration testing, Functional testing and Regression testing
• Automated regression testing using Test Partner.

Environment: Track Record, QA Director, Test Partner, Test Pro,ASP. Net, C#, C++,VB script, Java, J2EE, VB, Delphi, Perl, Linux, Shell Script, TCP/IP, ETL, SQL Server 7.0 / 2000, JUnit, My SQL and Windows 2000

Confidential, Torrance CA

Sr. Quality Assurance Analyst

Responsibilities:

• Working as member of a team, tested the Commercial Finance Toyota Interactive Network. TIN is a dynamic application for Loan approvals of commercial vehicles like forklift with Credit Application, Contract Initiation and Discounting Processes for Toyota Commercial Finance Division and Toyota Industrial Equipment Dealers.
• Prepared Test Plans, Test Cases and executed Test cases.
• Performed Functional, Regression, Navigational testing.
• Created Test Data, Test Execution Results, Summary and Defect Reports
• User acceptance test for the application.
• Prepared test input data for the negative and positive test scenarios.
• Data base integrity testing by executing SQL queries.
• Documented the project report including execution, defect reporting and results in Test Director.

Environment: Test Director, ASP, VB, HTML, JavaScript, VBScript, SQL Server, Oracle and Windows 2000

Confidential

Programmer Analyst/Tester

Responsibilities:

• Developed ASP pages using VBScript, JavaScript, and Visual Interdev.
• Used ADO ODBC to retrieve data and number of SQL queries were written.
• Implemented search engine to do site search.
• Involved in designing Functional Specifications.
• Involved in designing multi-tier (presentation, business and database tiers) systems.
• Prepared Test Plans, Test Cases and executed Test cases.
• Performed manual testing. Bug fix updating.
• Involved in Unit testing, Integration testing, Functional testing and Regression testing.

Environment: ASP 2.0, JavaScript 1.2, VB Script 4.0/5.0, HTML/DHTML, XML, ADO 2.0, ODBC, SQL Server 7.0, IIS 4.0, MTS 2.0, Visual Inter Dev, Clear Case, Ad Server, Site Server 3.0,Windows NT 4.0