SUMMARY

• Senior Test Analyst with overall 10.2 years of professional experience in software applications, servicing technology and retail industry
• Work experience in retail domain; Store operations and Ecommerce
• Work experience in testing Point of sale application, System Integration, Ecommerce web application, Mobile App, Data base and Webservice testing.
• Expertise in test effort estimation, preparing test plans, writing test cases based on the requirement specification and test execution.
• Work experience in manual testing and Automation testing using UFT, Selenium and AutoIT.
• 5.5 years of work experience especially in Oracle Retail Xstore and NCR's Retalix POS testing
• Functional knowledge of WinPOS, Xstore, Copient (Logix), Relate, Xenvironment, Xcenter, Xpay, Build/Package deployment using IBM Endpoint Console, Lane Imaging, Lane Configuration and DB restore.
• Work experience in automated testing of Xstore using AutoIt and Xunit.
• Adequate knowledge of Credit and debit card payment systems, Certification testing, Marketing\Pricing applications and Customer Loyalty Management applications
• Knowledge of SAP POSDM and SAP BW systems.
• Expertise in using BODS and Tidal Enterprise Scheduler software.
• Adequate knowledge of SQL and experience of using SQL Server 2012
• 4.3 years of work experience especially in Ecommerce web application testing and adequate knowledge of Content management and Order management systems.
• Work experience in Batch Job testing and Database validations.
• Work experience in functional testing of applications developed in Service Oriented Architecture (SOA) using SoapUI tool.
• Knowledge of using test management Tools; Application Lifecycle Management \ HP Quality Center
• Innovated automation of Xstore & SAP using AutoIt and developed i - PAF framework for Infosys
• Have knowledge throughout the Software Testing Life Cycle and good exposure to PCI, CMMI & other quality related processes.
• A quick learner with abilities to work in a team environment.
• Excellent communication, analytical skills, presentation & problem solving skills. Ability to communicate with Business stakeholders, other vendors and user acceptance testing team.
• Experience in leading Infosys QA team at onsite, coordinating build deployments to QA and providing support for UAT Summary
• Proficient in Software Testing using AutoIt, QTP and Selenium
• Extensive knowledge Micros POS(Point Of Sales), WinPOS(Retalix) and SAP automation using AutoIt, and automation framework
• Extensive knowledge of test object model, functional and regression test automation using QTP, and automation framework
• Comprehensive knowledge of QTP testing tools, techniques, and QTP automation
• Expertise in automation of web application using Selenium
• In-depth knowledge of developing and executing standard test plans and procedures
• Well versed in Database operations, VB script fundamentals, and flow control statements
• Sound knowledge of descriptive programming, objects identification, and file system operations
• Possess excellent technical, troubleshooting, and communication skills
• Experience in Automation testing with complete SDLC and STLC process.
• Good experience in deriving Test Plans and Test Cases from System Requirement Specifications (SRS).
• Have excellent domain expertise in Retail (Ecommerce, Mobile and POS), Insurance, Media (Publishing) and Banking.
• Experience in working with complex project where most of the testing types were used including Regression testing, Functional testing, System testing, Database testing, End- End testing, Interface testing and Integration testing.
• Good working knowledge of using Databases like Oracle, DB2 and SQL 2000.
• Expertise in using tools like QTP, QC, Selenium, AutoIt, Load Runner, Rational Clear Quest, SQL Developer.
• Extensive working Experience with MS-Office Suite (MS-WORD, MS-EXCEL, MS-VISIO and Power Point)
• Holds RNR Award from Confidential Ltd.
• Holds MVP Award from Confidential Ltd.
• Holds Confidential Insta Award for excellent demo given to Client
• Holds LIVE WIRE AWARD from Confidential

TECHNICAL SKILLS

Operating Systems: Retalix NCR POS, Micros POS, Z/OS, Windows 95/98/2k/NT

Tools: AutoIt, QTP, Selenium, Jmeter, Load Runner, SVN

Relational Databases: DB2, Oracle 11g, SQL Server2000

Defect Tracking Tools: ALM, JIRA, Bugzilla, Rational Clear Quest

Languages: VBScript, AutoIt, Java, COBOL, JCL, CICS, MVS

PROFESSIONAL EXPERIENCE

Confidential, Salisbury, NC

Senior Testing Analyst

Responsibilities:

• Create test plan and estimation for functional, Integration and UAT testing and work with project team to review and obtain approval for exact target and banner ID Workstreams.
• Create Project Repository in share-point to maintain QA documentations and Configure HP ALM Project.
• Obtain knowledge transition/training of application/domain as required and Obtain required user access to applications (main & upstream/downstream) under testing scope of project.
• Gathering and analyzing business, functional, technical, security, nonfunctional and infrastructure requirements and discussing team queries with SMEs/ business teams.
• Identify test scenarios and prepare requirement traceability matrix and work with BAs to review and seek approval.
• Design test cases for functional, integration and UAT testing and work with project team to review.
• QA environment setup, test data preparation and uploads in ALM and Sharepoint.
• Perform dry run/smoke testing to ensure entire setup is ready for testing and publish the results.
• Execute manual/ automation test cases in ALM for web, mobile app and point of sale (POS) applications.
• Raise defects encountered during testing in ALM/ Jira and discuss the issues during daily defect reviews.
• Test different email and SMS campaigns by creating and publishing thru Salesforce cloud (exact target).
• Retest API related issues in Jira with the help of IBM API connect tool and postman.
• Testing the functionalities of Point Of Sale application (NCR's Retalix) and loyalty application called NCR's Copient (Logix).
• Allocate daily task to offshore and schedule onsite meetings with offshore team to discuss offshore daily status, functional queries and challenges in execution if any.
• Generate periodic status report (DSR, WSR) & communicate to project stakeholders.
• Conduct Lessons Learned session, root cause analysis of leaked defects into UAT.
• Prepare test closure reports e.g. Test summary Report, Test sign-off Record.

Confidential

Test Analyst

Responsibilities:

• Performed test automation for smoke, sanity and part of regression suite using AutoIt tool and was credited for developing additional functions to the existing homegrown test automation framework
• Automated previously manual, time-consuming processes to drive gains in data tracking/accuracy, workgroup efficiency and profitability
• Responsible for identifying test case for automation and developing automation test plans
• Performed test automation for smoke, sanity and part of regression suite using AutoIt tool for Micros POS Application.
• Innovated and developed i-PAF hybrid framework for Confidential ltd.
• Automating Micros POS Application using AutoIt
• Performed test automation for SAP using AutoIt tool
• Involved in understanding the client requirements and project functionalities for preparing high-Level business scenarios and Traceability Matrix document
• Monitoring test case execution and updating Test Case execution progress in weekly status meeting
• Responsible for executing and maintaining scripts for Micros POS application
• Status update of Defects in bug triage meeting and coordinating with Onsite & Development Team to discuss about Defects
• Handled the tasks of creating bug reports and reporting them accurately using HP Quality Center
• Gather all requirements and designing the framework and logic.
• Reviewing the code before committing.
• Testing and implementing the tools developed.
• Finding solutions to the issues in the existing projects.
• Manage all the resources working in the project and assign the task
• Perform specific activities for the given module as per the ""Go-live"" implementation plan with guidance from supervisor.
• Participate in and prepare content for KT sessions, capture understanding of assigned module, and take on shadow support.
• Participate in onsite-offshore interactions as required, prepare and submit daily status reports to supervisor and provide timely updates for project trackers on the module assigned.

Confidential

Test Analyst

Responsibilities:

• Involved in understanding the client requirements and project functionalities for preparing High-Level business scenarios and Traceability Matrix document
• Handle responsibilities of preparing detailed test cases by analyzing technical requirements and by referring the specifications of requirements
• Responsible for executing and maintaining scripts in E-com applications
• Handle responsibilities of analyzing test results and troubleshooting environment issues
• Status update of Defects in bug triage meeting and coordinating with Client & Development Team to discuss about Defects
• Assigned the tasks of creating bug reports and reporting them accurately using HP Quality Center
• Performed test automation using Quick Test Professional (QTP) tool for E-com Applications.
• Performed test automation using Selenium tool LPS system(web application)
• Used Jmeter for validating performance of promo tool.
• Monitoring test case execution and updating Test Case execution progress in weekly status meeting
• Handle responsibilities of analyzing test results and troubleshooting environment issues
• Status update of Defects in bug triage meeting and coordinating with Client & Development Team to discuss about Defects
• Assigned the tasks of creating bug reports and reporting them accurately using HP Quality Center
• Preparing Test Plan and Defect dashboards in HP Quality Center

Confidential

QA Lead

Responsibilities:

• Involved in understanding the client requirements and project functionalities for preparing Test Strategy and Traceability Matrix document
• Performed test automation for smoke, sanity and part of regression suite using Quick Test Professional (QTP) tool for Interface Applications.
• Monitoring test case execution and updating Test Case execution progress in weekly status meeting
• Handle responsibilities of preparing detailed test cases by referring the code & database for Batch jobs and CICS screen for Online.
• Responsible for executing and maintaining scripts in mainframe applications
• Handle responsibilities of analyzing test results and troubleshooting environment issues
• Status update of Defects in bug triage meeting and coordinating with Client & Development Team to discuss about Defects
• Assigned the tasks of creating bug reports and reporting them accurately using HP Quality Center
• Submission of Jobs, reported and tracked issues, communicated with management and support personnel to resolve issues, and unit testing of files & Reports generated
• Performed analysis, Functional, Regression, Integration, End-End and System testing, data verification and validation in a batch and interactive IBM MVS Mainframe environment (TSO/ISPF, JCL, COBOL, CICS, DB2, VSAM, File-Aid, DFSORT, LIBRARIAN, IDCAMS, SDSF, DCLGEN, IEBCOPY, SPUFI, IEBGENER and QMF).
• Used IDCAMS and File-aid to create, copy and extract data from production environment into test environments, wrote and executed JCL
• Extracted data from the mainframe and sending it to the Client Server system
• Preparing Test Plan and Defect dashboards in HP Quality Center
• Preparing Metrics, Defect Log and Test case execution reports using Pivot Table for the data extracted from HP Quality Center
• Performed trainings for QC and Test Case execution process