SUMMARY:

• Over all 6+ years of IT experience as a QA Analyst in Mobile, Client server, Web applications in Telecom, Financial, Health and Retail industry
• Expertise inTest Case/Test Procedure Design, developing Requirement Traceability Matrix (RTM), Test Tool Usage, Test Case Execution, Defect Management and Defect Tracking, creating Test Scripts, reviewing Log files & Reports for delivering utmost Quality product.
• Excellent Experience in business analysis / customer / product / system requirement documents & Strong knowledge of all the phases of SDLC (Software Development Life Cycle) such as V - Model and Agile Methodology
• Expertise in the validation of ETL process by writing complex SQL Queries
• Developed and documented Test Strategy, Test Plan for Manual and Automated testing
• Good domain on Investment banking, retail banking and global wealth management
• Good understanding of Mobile check deposits, Transfers and Payments areas within global wealth management
• Good understanding of Order to Cash (OTC), Cash on Delivery (COD) methodologies and other leading payment gateway validations in E-commerce and M- Commerce web sites
• Expertise in mobile device testing along with accessibility and localization testing
• Good experience in usability and user experience(UX) validation across industry domains
• Extensive usage of multi browser testing (IE, Chrome, Firefox) for various product, web site roll out
• Good insights in using Postman client, Soap UI client to test API and web services
• Ability to adapt to a wide range of personalities and working styles through all levels of the organization (management, customer support, design)
• Strong Experience in Smoke, Exploratory, Functional, Regression, sanity, integration and User Acceptance testing (UAT) for of Client/Server, Web based, Data base testing, BI Reporting and Data Warehousing applications
• Very good at bug-reporting and bug-tracking using the test management tool like HP Quality Center 10.0, HP ALM, Test Link and defect tracking tool like JIRA, Bugzilla
• Expertise in writing SQL queries to perform back end testing, batch job processing & good experience on MS SQL Server 2008/2005/2000
• Expertise in Data Driven Testing.
• Expertise in Writing SQL queries using complex joins and Analytic functions against Oracle & SQL Server databases.
• Constantly produced QA status, summary and defects reports to educate management team and developers about the overall testing process and goals achieved.
• Good expertize in junior QA team, test planning team and test management
• Expertise in analysis of Problem severity, Defect tracking and Defects reporting system.
• Expertise in Risk Analysis, preparation of RTM & Prioritize Test case.
• Experienced with TOAD software across multiple data sources (DB2, SQL Server, Oracle)

TECHNICAL SKILLS:

Languages: Java, Javascript,VBScript, .NET, SQL, PL/SQL, HTML, XML

Mobile Technologies: Android SDK, Test Flight (iOS)

Database: ORACLE 10g, MS SQL 2005, 2008R2

Operating Systems: Windows 98, 2000, XP, 7, 8, 2008, MAC OSX

Testing Tools: HP Quality Center, HP ALM 11.0, RequisitePro, Robot, ClearQuest, Clear Case, Test Manager, DOORS, Selenium, Eclipse IDE,QTP 10.0/11.0, Test Director, Win Runner, Test Director, MS Visual Studio Test Professional, Bugzilla, JIRA 3, Charles Proxy, Fiddler and Burp Suite, Postman, Soap UI

Domain Knowledge: Banking, Finance, Retail, Health Care and Telecom

Defect Tracking: JIRA, Bugzilla, MS SharePoint

Requirement Management: HP QC 10.0, ALM, Rally, MS SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, New Jersey

QA Analyst

Responsibilities:

• Prepared Test plans, high level test scenarios based on Mobile OS and backend integration
• Ensure optimal test coverage across multiple browsers and mobile devices based on the target market
• Converted the Use cases of the business team into testable artifacts
• Reviewed the testing requirements for both functional and non- functional (compatibility, Usability, installation, accessibility) requirements
• Conducted sanity, regression test of the mobile apps using various using manual and Perfecto mobile test scripts
• Checked for application download time, load time of web pages in Wi-Fi,2G,3G and LTE connections and baselined the same for various connections
• Involved in preparation of Manual regression and system test cases
• Managed work allocation and bug reviews raised by junior/offshore team members
• Anchored defect review calls and ensured all bugs were tracked and actionized with QA fix date
• Involved in test planning and environment set up for all major releases of the projects
• Developed key customer requirements specification (CSR) and product requirements specification (PSR) for the UI design
• Prepared Use cases that evaluated the usability scenarios of the product vs competitor product
• Evaluated the effectiveness of Use case scenarios against the testing results and modified same based on these results
• Developed test plans for new enhancements and made changes to existing enhancements, leveraging business requirements documents and technical specifications
• Review the offshore team defect reported and conduct issue triage meeting with different app teams
• Experience in Usability testing, Compatibility testing, Interface testing, Services testing, Low-level resource testing, Operational testing, Installation tests, Security testing using Charles proxy, Fiddler tool
• Tested various API’s using Postman and Soap UI
• Automated Sanity test cases using Appium
• Used Appium to automate major regression scenarios
• Performed Accessibility testing for major websites targeted for the end customers
• Tested mobile apps in various OS (iOS, Android and Windows) using Perfecto/Experitest/AWS Mobile Device Farm
• Developed key sanity testing scenarios using Selenium automation scripts
• Validated the mobile app distribution via different MDM platforms (Mobile Iron and Good)
• Tested POS system for various order placement scenarios, device upgrade flow and plan changes

Environment: Windows 8, Oracle 9i/10g, MS SQL Server, MS Office, Office 365, MS SharePoint, HP QC/ALM, Rally, MS Office, Crystal Dashboards (Xcelsius), iOS 7.x/8.x and Android 4.x and 5.x, Microsoft IE, google chrome, Firefox, Experitest,Perfecto, Java, Appium, Eclipse IDE,AWS Device Farm

Confidential, TX

QA Analyst

Responsibilities:

• Reviewed requirement specification doc, Functional design docs to verify completeness and correctness and translated technical requirement to the test requirement.
• Prepared Test plans, high level test scenarios based on Mobile OS and backend integration
• Ensure optimal test coverage across multiple browsers and mobile devices based on the target market
• Tested the CapitalOne Investment portal consisting of various Investment and Retirement( IRA and Roth IRA) products
• Tested the various for “Account Opening” flows for Investment, Traditional and Roth IRA accounts
• Tested the Confidential Wealth and Asset Management Portfolio Online application post Account Opening to manage portfolio and rebalance the portfolio based on current needs
• Prepared the visual flows for both positive and negative scenario to help review the test cases/use cases with business
• Validated various risk flag indicator scenarios ( US SEC blocked countries and business address used for individual account openings)
• Tested flows for max contributions values as per tax filing status to Roth and Traditional IRA accounts along with boundary value conditions and tax year limitations
• Responsible for writing Test cases for functional, exploratory, Regression testing
• Participated in daily standup and weekly status meetings to discuss the task completed, deliverables, dependencies and goals of the projects.
• Ran batch queries that included different complex SQL queries for the backend testing using UNIX (Putty, WinSCP) and Sql developer to see if the customer data is moving through various steps in backend Oracle 10g Database
• Validated Dodge Frank regulations mandated as part of Federal government in all loan processing systems part of Confidential bank
• Managed work allocation and bug reviews raised by junior/offshore team members
• Anchored defect review calls and ensured all bugs were tracked and actionized with QA fix date
• Performed compatibility testing between various browsers and mobile devices
• Tested the mobile apps behavior for Wi-Fi and 3G connections
• Performed data flow testing by switching between mobile and browsers
• Assisted the performance testing team in executing load Runner scripts and necessary data for running the scripts
• Automated Sanity test cases using Appium
• Used Appium to automate major regression scenarios
• Tested various API’s using Postman and Soap UI
• Validated the page loading time for multiple-browsers and base line and same for performance testing
• Scheduled and executed regression test suites using QTP after every change control
• Provide senior management QA summary reports, status, defect reports and appropriate feedback on the current testing process
• Tracked and interacted with offshore team members progress during test execution

Environment: Quality Center 10.0, QTP, Bugzilla, Perfecto Mobile, Fiddler, Charles proxy and Mobile OS ( iOS,Android and Windows OS )

Confidential, NYC

QA Analyst

Responsibilities:

• Reviewed requirements Functional specification and business specification document to understand the system under test
• Interacted and worked with business analysts and development team to develop, maintain, and execute quality assurance testing procedures.
• Developed project plan, taking into consideration the critical success factors for the data driven project environment
• Developed Test Plans and wrote Test Cases as per the business and technical requirements
• Tested the transition of the application behavior and shopping carts with the change to connection mobile device connectivity (wifi,2G,3G and LTE) using Perfecto mobile
• Involved in test planning and environment set up for all major releases of the projects
• Involved in Manual regression and system test cases
• Formulated web Application testing strategy including business rules, data requirements, field values, and user flows
• Participated in Agile -daily standup and weekly status meetings to discuss the task completed, deliverables, dependencies and goals of the projects
• Tested the multiple products for End User Testing on its compatibility on various web browsers like Firefox 3.6, Chrome 11, Safari 5 and Internet Explorer 7.x, 8.x
• Validated the multi-product page view in desktop and mobile devices
• Validated various API used within the e-commerce portal like Search,Store locator
• Validated the browser connections and e-commerce portal behavior via http and https traffic
• Performed accessibility and localization testing of the major e-commerce brands rolled in Europe and Americas region
• Performed m-commerce testing using various mobile devices in multiple OS (iOS and Android)
• Automated the multi devices testing for various region roll out using Perfecto Mobile
• Automated the multi browser testing using Selenium and TestNG framework
• Performed compatibility testing on mobile devices for various regions (APAC, Americas and Europe region)
• Performed security testing using tools like Charles proxy and Fiddler
• Used Bugzilla to raise, track and fix defects in a faster way in highly agile environment.
• Assisted the performance testing team in executing Load Runner scripts and necessary data for running the scripts
• Validated the page loading time for multiple-browsers and base line and same for performance testing
• Assisted performance testing team in identifying performance test scenarios and test data preparation
• Prepared SQL scripts to validate the data persistence in various tables

Environment: Windows 8, Oracle 9i/10g, MS SQL Server, MS Office, MS SharePoint, HP QC/ALM, MS Office, Crystal Dashboards (Xcelsius), iOS 7.x/8.x and Android 4.x and 5.x, Microsoft IE, google chrome, Firefox, Perfecto Mobile, Selenium,Eclipse IDE and TestNG

Confidential, Manhattan, NY

QA Analyst

Responsibilities:

• Analyze the requirement from the BU’s and identify the mobile apps work flow
• Prepare Use cases and get approvals from BU’s project PM prior to commencement of testing
• Prepared Use cases that evaluated the usability scenarios of the product vs competitor product
• Evaluated the effectiveness of Use case scenarios against the testing results and modified same based on these results
• Developed project plan, taking into consideration the critical success factors for the data driven project environment
• Developed Test Plans and wrote Test Cases as per the business and technical requirements
• Involved in test planning and environment set up for all major releases of the projects
• Involved in Manual regression and system test cases
• Performed Manual testing and Automation testing extensively
• Formulated web Application testing strategy including business rules, data requirements, field values, and user flows
• Validated the mobile apps in various android version (Ice-cream Sandwich)
• Tested the mobile apps behavior for Wi-Fi,2G,3G and LTE connections
• Created and maintained the mobile device inventory along with the versions of OS, resulting complete coverage of the intended platforms
• Delivered QC defects status along with their impact status to project PM during daily calls. Anchored defect resolution meeting with onsite and offshore resources
• Identified common regression scenarios for automation for different BU, resulting higher regression coverage for every release window
• Executed and validated regression test suites in Device Anywhere and Perfecto Mobile tools for major releases

Environment: Windows 8, Oracle 9i/10g, MS SQL Server, MS Office, MS SharePoint, HP QC/ALM, QTP 10.0/11.0, MS Office, Crystal Dashboards (Xcelsius), iOS 7.x/8.x and Android 4.x and 5.x, Microsoft IE, google chrome, Firefox, Perfecto Mobile, Selenium, TestNG

Confidential, IL

QA Analyst

Responsibilities:

• Analyzed the existing Use Case models and process flow diagrams along with the available requirement documents.
• Lead a team of QA analysts creating the Use Case specifications conforming to Rational Unified Process.
• Created logical models and sequence diagrams in Rational Rose based on the proposed Use Case models.
• Created a Requirements Management Plan document that specifies the Requirement type, Requirement attributes and the various Requirements artifacts using Rational RequisitePro.
• Prepared a Project Plan using MS Project that contained the entire schedule and deliverables list including the Testing Phases.
• The Test Plans and Test Cases were identified and their descriptions and the implementation details were stored in the Rational Test Manager.
• Involved in test planning and environment set up for all major releases of the projects
• Involved in Manual regression and system test cases
• The Pre-test conditions, the Post-test conditions and the Acceptance Criteria for each Test Case is decided and documented in the Test Manager.
• Involved in extensive SQL coding since the product was heavily database oriented. Used Joins, Analytic Functions, aggregate functions and Minus queries to validate the data.
• GUI Scripts are created for full functional testing of the application by creating verification points using Rational Robot.
• Performed Data Driven Testing using test data from different data sources in Rational Robot.
• Created a log to store the results of Test Execution in Test Manager and submit the defects to Rational ClearQuest.
• Create Unit test and System test documents adhering to Rational Unified Process standards.
• Tested the mappings and the respective batches and sessions that were created using the ETL Tool Informatica.
• Created Test Case Specification Matrix adhering to Walgreen’s standards of documentation.

Environment: Windows NT/2000, Unix, AS/400, Oracle 8i, Informatica PowerCenter 7.1, TOAD, Visual age for Java, MS Visual Studio, WebSphere, Rational Rose, MS Visio, PL/SQL developer, Korn Shell scripting, HTML, Java Servlets, JSP.