Store Supervisor Resume

SUMMARY:

Finely - tuned analytical skills with a dedication to expanding subject knowledge and workplace competencies through continuing research and ; willingly assume extra responsibility to ensure optimal and timely project execution.

PROFESSIONAL EXPERIENCE:

Confidential

Store Supervisor

Responsibilities:

Provided excellent customer service always and answered customer's inquiries.
Assisted with an average of customer transactions per shift.
Maintained balanced cash drawer always.
Managed all aspects of store presentation and ensured customer satisfaction.
Promoted store sales and profit goals.
Processed payments by cash, checks, credit cards or automatic debits.
Maintained and exceeded monthly store goals throughout the year.
Lead all aspects of retail operations such as merchandising, sales, customer service, and inventory.
Trained employees with opening and closing duties as well with inventory adjustment.

Confidential

Retail Sales Associate

Responsibilities:

Excelled within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.
Responded to telephone inquiries by providing quality service to customers and associates.
Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
Pioneered new accounts and maintained a strong, growing customer base.
Thoroughly learned the company's product offerings and contributed to an increase in monthly sales.
Assisted in marketing efforts while building rapport with customers by inviting them to special store events.
Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.
Provided comprehensive follow-up, often going between customer and vendors to resolve issues, and tailoring resolutions to meet customer needs.

Confidential

Donation Attendant/Sales Associate

Responsibilities:

Motivated team by promoting teamwork, rewarding positive behaviour, and encouraging optimism
Built rapport with customers by asking probing questions and utilizing effective listening skills
Multi-tasked between assignments, computer screens, and computer applications to complete
Trained new employees on basic customer service techniques and procedures.