Software Consultant Resume

SUMMARY:

Innovative professional with a track record of proven results in software consulting, project management, human relations, and quality assurance.
motivated with the ability to lead others and overcome challenges in order to accomplish goals.
Worked for the past 4+ years as a Software Consultant. Work with Client IT and Project Management to design and develop custom solutions based around EMC Documentum to meet the document management needs of the client.
Worked in fast paced environment managing, maintaining, and running tests suits of an Enterprise level web application.
Head of support, maintain relationships with clients and daily responsibilities as head support contact.
Worked for two years as a Quality Assurance tester for a professional software company. Worked on solo projects as well as team efforts. As a remote tester you learn to work with teams all over the country to complete a common goal.
Proficient office skills including creating documents, meeting deadlines, and able to work well with in an office environment.
Member of the Elon ACM (Association for Computing Machinery) chapter
Successfully created a Library Database with thousands of entries, as well as setting up a library composed of these entries.

PROFESSIONAL EXPERIENCE:

Confidential

Software Consultant

Responsibilities:

Engaged to design, develop, and deploy multiple Documentum solutions using Intellidox for an Energy Management Company, including records archiving for HR Employee Appraisals.
Worked with client to develop their initial enterprise taxonomy and repeatable solution framework design.
Lead for a QA effort of an Enterprise level web application, design, write, and execute test suits.

Quality Assurance Analyst

Confidential

Responsibilities:

Experienced software tester skilled in unit testing, functional testing, system testing, integration testing and regression testing.
Experienced in writing manual test cases from requirements. Skilled in manual and automated testing execution using QuickTest Professional and Quality Center.

Office Assistant

Confidential

Responsibilities:

Responsible for daily office responsibilities as well as more specific goal oriented tasks. Collaborate and work well in an office setting.
Created, designed, and coordinated an intricate library consisting of thousands of entries.
Production of an array of documents while meeting deadlines to be used in meetings to help further the success of the company.

Office Assistant

Confidential

Responsibilities:

Responsible for being at the front desk of the office, handling student walk - ins with a vast array of issues regarding their Elon student identification cards.
Helped manage huge carding events to create photo ID’s for the incoming freshman as well as transfer students. Positive customer service skills were essential to this position.

Collections Specialist

Confidential

Responsibilities:

Handled telephone conversations with Wachovia customers to help them manage their mortgages; both inbound and outbound calling.
This position taught me how to deal with people that were extremely frustrated about their financial situation.
Completed an intense process with a high learning curve. Earned several s with this company being the top agent in recovering the most money for delinquent portfolios.