SUMMARY

• More than 7 years of QA analysis, software testing and implementation experience in banking, working on E - Commerce.
• Experienced writing Test Plans and Scenarios for large scale projects. Good in finding system bugs and issue.
• Extensive hands on experience with Manual/Web Services Unit, System, Integration and Regression Testing.
• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Good understanding of each phase of SDLC. Worked on each stage of STLC starting from requirement analysis to closure documentation.
• Worked as test coordinator aligning the work environment between business and IT/development team for effective testing process and project management.
• Active role in requirements review, functional document review, Testing review and key resource for UAT phase and production roll-out.
• Experienced in banking operations focused on accounts services, payments, money markets and FX.
• Knowledge of international payments with experience of SWIFT Category 1, 2, 3 messages.
• Experienced in post implementation production support for seamless day to day operations.
• Strong problem solving skills and proactive team player.
• Proficient in Microsoft Office, Share Point, SQL, HP ALM. Knowledge in QTP Test execution.

PROFESSIONAL EXPERIENCE

Confidential, New York

Systems QA Analyst

Responsibilities:

• One of the execution lead to accomplish delivery for different functionalities of project in UAT. Participated in FSD review meeting providing constructive feedback.
• Formulated test scenarios aligning with business requirement. Gave presentation of high level test cases to the project stakeholders with the execution plan developed based on test strategy.
• Wrote and finalized the test scripts. Executed end to end testing of application functionality and tested flawless operation with upstream/downstream channels. Reviewed and maintained Test results.
• Tested customer information flow for payments, accounts services, trades and money markets.
• Provided feedback and recommendation on test strategy for the assigned project. Contributed in Test Plan preparation for the phase wise releases.
• Coordinated with business partners and integrated application team to ensure proper functional flow and effective testing.
• Guided and assisted less experienced consultants in accommodating the test case development and execution.
• Logged and categorized the defects in ALM. Highlighted the changes required in business process to operations team from end user perspective in case of workarounds.
• Maintained RTM. Validated test results, reconciled downstream files to ensure proper reporting and correct data flow to interface applications.

Confidential

QA Analyst

Responsibilities:

• Reviewed the Business Requirement Documents (BRD) and the Functional Specifications.
• Involved in writing Test Plans by going through the design and functional specifications.
• Reviewed the Designs and specifications and created test cases based on the content.
• Participated and coordinated in Test Case Walkthroughs. Performed manual testing of the application.
• Involved in preparing the Test data for interpreting the Positive/Negative/Regression results based on the design requirements.
• Designed, developed and executed regression test scripts for the application. Used Quality Center as a Test management and defect tracking tool.
• Completed UAT execution partnering with the business users and reviewing the developed scripts to ensure that they were in accordance to the business user’s expectations.

Confidential

QA Technician

Responsibilities:

• Collaborated with BAs and test coordinators to get clear understanding of requirements and discuss on identified gaps.
• Executed test cases and stored results in HP ALM. Logged defects and retested after fix.
• Validated Webservice calls/responses and data flow in batch files. On need basis, injected test data in XMLs via SoapUI and validated results.
• Worked with cross-functional QA teams to get end-to-end functionality testing.
• Helped team lead and manager for weekly testing progress status and report preparation. Summarized the testing progress on regular basis.
• Test plan and method documentation, test execution, and report writing upon testing accomplishment to include findings and recommendations for quality improvement through corrective actions.
• Prepared testing sign off documents and distributed to project stakeholders after completion of each phase of testing.

Confidential, Houston, TX

QA Analyst

Responsibilities:

• Actively participated and contributed to define the Test scope, coverage and overall testing plan for multiple mock migrations.
• Contributed on migration process document preparation.
• Worked along with stakeholders (Business team) during the Weekend migration live events.
• Get involved mainly in coordinating with different customer teams to track the progress of migration.
• Played the role of SPC for Ops Recon process and raise incidents if there are any delays in receiving Ops Recon reports for reconciliation purpose.
• Handled defect Tracking and Reporting using the tool Quality Center 10.0.

Confidential

UAT Functional Analyst

Responsibilities:

• Participated on BRD and FRD walkthrough. Conducted meeting with BAs to understand the requirement thoroughly.
• Gathered test scenarios and worked with Project manager and test coordinators to get the scenarios reviewed by project stakeholders.
• Prepared test scripts and executed testing as per testing schedule. Prepared RTM to ensure full coverage with functional requirements.
• Logged defects and tracked for timely resolution. Retested defect once it is fixed and deployed.
• Prepared testing progress report and distributed to designated authorities. Highlighted inherent risk during STLC lifecycle, if any.
• Prepared testing sign off documentation highlighting the identified gaps and alternative solutions.

Confidential

Operations Associate

Responsibilities:

• Worked in different banking functional areas like Account Operations, Remittance/Fund Transfer, Teller, Treasury and Money Markets back office.
• Worked with Technology and Business Analysts to discuss the requirement of departmental reports for day to day operations monitoring and external/internal submission.
• Collected customer feedbacks and submitted the summarized information to supervisor with plan and recommendation to improve service delivery.
• Concentrated on customer service maintaining information secrecy.