SUMMARY

• Experienced Senior IT QA testing professional with more than 15 years of expertise in advancing project objectives through analysis, design development, testing, documentation, implementation maintenance of application software.
• Has exceptional ability to maintain and build client relationships, able to comfortably converse with all facets in the client’s organization.
• Develop Test Strategy, prepare test estimates & WBS, create Test plans for Functional, Integration, Regression, End to End.
• Continuously review deliveries against changing business needs with stakeholders and realign Testing Strategies appropriately; Traced and resolved critical issues related to man power and the project to minimize risk factors
• Possess hands - on experience in test strategy, test planning, test estimation, RTM, designing of test cases, automating script, execution and preparation of test metrics; analysis of test results and preparation of status reports and defect management.
• Strong knowledge of Software Development Life Cycle (SDLC) as well as Software Testing Life Cycle (STLC) and the Role of QA in different methodologies like Agile, V-model and Waterfall etc.
• Well-versed in project management tool (MS Project) for status reporting, planning and resource allocation.
• Conducting meetings with onsite team and off shore team for issues and test progress reporting.
• Experience in sanity, backend, front-end, functional, integration, regression, smoke, cross browser, cross platform testing.
• Extensive experience in Client/Server and Web Application testing using Functionality Testing (Black Box), Integration Testing, Regression Testing, UI Testing.
• Experience in End-to-End Testing, User Acceptance Testing (UAT), Mainframe testing, Legacy System and ERP & CRM Application Testing.
• Extensive Experience in Functional Testing, Usability Testing, System Testing, Regression Testing, System Integrating Testing (SIT) and User Acceptance Testing (UAT) of Client Server, Windows & Web Applications.
• Hands on Experience on testing web services (SOAP, REST) using SOAP UI Tool
• Experience in working with Oracle, DB2, MS SQL Server and MS-Access Databases.
• Experience in all phases of the NetSuite implementation lifecycle
• Experience with UAT testing along with data setup, Environment setup and coordination between users, Development, Business Analyst and Product Management teams.
• Expert in preparing Traceability Matrix to map requirement coverage with test cases.
• Exposure in programming languages and script like Java, JavaScript, HTML, CSS.
• Quick learner of new software tools, self-starter, can work independently and in a team.
• Worked on different dynamic UI Screens using HTML, JSP and JavaScript.
• Good Communication, interpersonal, and Teamwork skills.
• Excellent Organization, Analytical and Problem-Solving skills and ability to quickly learn new technologies.
• Demonstrated initiative, innovation, flexibility, and ability to manage workload, achieving desired results with minimal supervision.
• Proactive and analytical problem solver with strong leadership and excellent interpersonal skills; also has good client interaction and team skills; very outstandingly good in multitasking and can efficiently plan and prioritize projects.
• Possess extensive experience in test coordination and test management.
• Possess hands-on experience in creating communication plan and escalation process; effective communication & escalation skills and record for coordination between globally located teams.
• 15 years’ experience working as a member of large development teams working with custom and COTS solution integrations.
• 8+ Years of lead experience in mentoring and training junior QA staff. Managed a 30+member testing team working in two shifts, 19 hours a day, five days a week to successfully complete a large testing project for an international client.
• 3 + years of automation experience in Selenium, OpenSTA & WinRunner

TECHNICAL SKILLS

Internet Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera

Language/ Script: Java, JavaScript, .Net, PHP, VBScript, C, C++, C#.

Databases & Tools: Oracle, MS SQL Server, DB2, Access, Toad, DB Visualizer, SPUFI

Testing Tools: Selenium Web Driver, WinRunner, OpenSTA, Load Runner 7, SOAPUI, Maven.

Web development: HTML, Joomla, CSS, JavaScript, JQuery VB Scripts, XML, Flash.

SOA Technologies: SOAP, REST, WSDL, Web Services

Tools: NetSuite, SugarCRM, Visio, MS Project, MS office, Selenium, TFS, BugZilla, Rational clear quest, JIRA, Slack, Rally, HP ALM/Quality Center

PROFESSIONAL EXPERIENCE

Confidential, CA

QA Lead

Responsibilities:

• Responsible for analysis of User Stories, testing and documentation; active participation in client calls.
• Test planning and preparation of testing schedules based on project timelines.
• Also responsible for preparation of daily and weekly status reports; design and development of test cases; execution of test cases and defect management followed by documentation and tracking of defects in Jira.
• Automated regression test cases using Selenium WebDriver; Implemented Page Objects, Data Driven automation frameworks using Selenium WebDriver.

Environment: Selenium Web Driver, Jira, TestNG, Maven, MS Office, Agile, Bitrix24, WooCommerce

Confidential, Lakewood, CA

QA Lead

Responsibilities:

• Analyzing, estimating and sizing the User Stories which will help Product Owners to prioritize the Story Cards.
• Participated in 3-Amigo Process where Business Analysts, Developers, and Testers discuss analyze existing Acceptance Scenarios and writing new Acceptance Scenarios if required.
• Lead and Participated Iteration Retrospective meetings to discuss the problems during the iteration, defining and prioritizing Actions Items.
• Participate in estimation of test effort based on business requirement documents
• Developed Test Strategy, Prepared test estimates & WBS, Test plans & for Functional, Integration, Regression, End to End. Designing of test cases, execution and preparation of test metrics; analysis of test results and preparation of reports; Defect management and performing Root Cause Analysis of defects
• Perform testing activities including Functional, SIT, Regression, End to End and User Acceptance Testing (UAT) support
• Automated highly transactional NetSuite ERP web application using Selenium WebDriver.
• Perform web services testing using Soap UI / Soap SONAR
• Konnex Mainframe Backend Testing
• Used Jira to log issues and check the progress of the project
• Work collaboratively with offshore team and multiple teams onsite
• Participate in team meeting with Project managers, technical leads and team members to discuss issues and the progress of ongoing projects

Environment: NetSuite ERP, Selenium WebDriver, CRAFT, Maven, TestNG, Spufi, Mainframe, Jira, Slack, MS Office, SOAP UI, Agile, SharePoint

Confidential

QA Lead

Responsibilities:

• Analyzing, estimating and sizing the User stories.
• Lead and Participated Iteration Retrospective meetings to discuss the problems during the iteration, defining and prioritizing Actions Items.
• Participate in estimation of test effort based on business requirement documents
• Developed Test Strategy, Prepared test estimates & WBS, Test plans & for Functional, Integration, Regression, End to End.
• Designing of test cases, execution and preparation of test metrics; analysis of test results and preparation of reports; Defect management and performing Root Cause Analysis of defects
• Perform testing activities including Functional, SIT, Regression, End to End and User Acceptance Testing (UAT) support
• Perform web services testing using Soap UI
• Managed automated regression testing using Selenium
• Use ALM to log issues and check the progress of the project
• Work collaboratively with offshore team and multiple teams onsite
• Participate in team meeting with Project managers, technical leads and team members to discuss issues and the progress of ongoing projects

Environment: SAS, SQL Server, SharePoint, HP ALM, Java Eclipse, MS Office, SOAP UI, MPP, Agile

Confidential

QA Manager

Responsibilities:

• Manage Testing Deliveries for the SR3/5/7 Integration and Wealth Management platform at offshore by Estimation, Planning, Coordination, Task Allocation, Reviews, Reporting and Escalation Management.
• Manage customer expectations on deliverables
• Managed between 15 and 30 associates depending on the test season for multiple projects
• Engage with client in understanding and gathering the testing requirements for projects
• Participate in functional discussions with Client and the internal delivery execution teams
• Co-ordinate with Onsite delivery managers and attend/present customer calls
• Raising risks, issues and escalation to senior management and customer
• Identified and deployed process improvements and standards for key practices in Test Design, Test Execution
• Providing daily execution status and involved with teams in different offshore locations
• Communicating with client to understand/clarify requirements and suggest enhancements

Environment: Mainframe, HP ALM (QC), Java Eclipse, SharePoint, Mainframe, MS Office, Oracle 10G, JDK 1.5, LDAP, MPP, Waterfall

Confidential, Portland

Sr. QA Analyst

Responsibilities:

• Attended requirements, design and demo meetings to review, scope and analysis of requirements
• Created and designed test plans and RTM
• ETL Testing, Sugar CRM Testing, Windows Mobile App Testing
• Developed test scenarios from business requirement document andfunctional specification document
• Developed Test Strategy, prepare test estimates & WBS, Test plans & for Functional, Integration, Regression, End to End.
• Designing of test cases, execution and preparation of test metrics; analysis of test results and preparation of reports; Defect management and performing Root Cause Analysis of defects
• Perform testing activities including Functional, SIT, Regression, End to End and User Acceptance Testing (UAT) support
• Created test data for various Functional and regression test cases
• Created positive and negative test cases to verify application features by checking the task that each feature performs against functional specifications, requirements and design documents
• Validated test repositories and data loading
• Used TFS/QC/Bugzilla to log issues and check the progress of projects
• Worked collaboratively with offshore team and multiple teams onsite; Participated in daily sprint meeting with managers/project lead and team members to discuss issues and the progress of ongoing projects

Environment: QC, BugZilla, MS Office, C#, Asp.Net 2.0, SQL Server 2005, TFS 2008, Oracle 10G, JDK 1.5, LDAP, Agile, SharePoint, BPM, Waterfall