EXPERIENCE SUMMARY:

• 11 years of IT experience involved in major phases of STLC as a Software Senior Quality assurance Analyst and as Software Test Lead on multiple complex environments.
• Have extensive knowledge on client - server and web based, Mainframe, Middle Ware applications on diverse platforms.
• Around 2 year of experience in Test Automation using QTP (9, 9.2 versions).
• Good exposure in using of QTP integrated environment (Step Generator, Synchronization, Data Table, Actions, Checkpoints, Recovery scenarios, methods etc.)
• Expertise in Large Scale Data warehouse (ETL), Database testing, system testing, regression testing, sanity & smoke testing, Mobile testing, Mainframe testing and Web based (GUI), Web Services Testing, IVR Testing, HRMS Testing and client-server testing.
• Well versed with Oracle HRMS, Alerts Testing, Interfaces (inbound, outbound), reports (xls, pdf, online) testing.
• Certified professional in ISTQB (International Software Testing Qualifications Board) and “FDN-BN101-DB - Foundation Course in Banking- I”
• A graduate in masters with ‘Information Technology’ emphasis
• Extensive experience in reviewing Business Requirement Documents, Software Requirement Documents and preparing Test Estimations, Test Strategies, Test Plans, Test Cases, Test scripts, Traceability Matrices, Daily/Weekly Status Reports, Defect Reports and Test Summary/Closure Reports and logging the bugs in HP Quality Center/ JIRA.
• Extensive experience in Functional, Smoke, Integration/System, Regression, Sanity and User Acceptance testing.
• Experienced in Data warehousing concepts and DW testing.
• Extensive experience in ETL processes with data driven tests.
• Strong technical skills in ETL tool- Informatica.
• Strong database experience in DB2, Oracle and SQL Server, MS Access, Sybase.
• Extensive experience in writing SQL, PLSQL scripts to validate database systems.
• Ability to interact with developers and product analysts regarding testing status and to maintain detailed QA documentation.
• Experience using HP Quality Center, JIRAfor test case, documentation and defect tracking.
• Proficient in testing the applications based on Performance Management and Talent Management areas
• Experience in people management with coordinating Offshore/Onshore teams.
• Excellent logical skills for understanding system workflows, computing and verifying Software Metrics and well suited for communicating with both technical and non-technical professionals.
• Highly adaptive and proven ability to work in a fast paced team with excellent communication skills, problem solving, analytical, interpersonal skills and ability to perform independently or as part of a team.

TECHNICAL SKILLS:

HP QTP 9.5

HP ALM (Application Lifecycle Management) / Quality Center 11.00, Atlassian JIRA, VSS (Visual Source Safe), PVCS Tracker

Informatica Power Center 8.0

TFS (Team Foundation Server)

DB2,Oracle 9i 10g 11g, SQL Server 2005, MS Access and Sybase

Autosys, Control M, Putty

TOAD

VBScript, JavaScript

COBOL, C, C++, Java, SQL, PLSQL

SOAP UI

Lotus Notes, Share point

MPP (Microsoft Project Plan), Project Pro, Microsoft Visio

Banking (Investment, Retail, Credit Cards, Savings, Loans, Finance)

IME (Information Media Entertainment)

Retail

Insurance

Railways Logistics

Telecommunications

Waterfall

Agile Methodology

Iterative Development

V - Model

CMMi, Six sigma, SOX Compliances

WORK EXPERIENCE SUMMARY:

Confidential

Quality Assurance Analyst, Onsite QA Coordinator

Environment: SOAP UI, JIRA 6.4, PHP, HAT (Holly Automated Test), HMS platform, Sonus IP Multimedia Subsystems (IMS)-ready architecture

Responsibilities:

• Starting with the analysis of the VUI, the estimation of test cases and effort was derived for the distinct utilities in the Confidential project JIRA’s.
• Participating in the release planning sessions to derive the scope.
• Derive the in/out of scope and provide estimates using SMC/ TCP frameworks.
• Preparation of the test strategy and test approach documents and responsible for obtaining the signoff from the client’s.
• Responsible for resource planning, scope assessment, testing framework, communication plan, reporting metrics template and change management
• Designing the test cases as per the boundary value analysis and equivalence class partition testing techniques.
• Owned the testing of the web services using the SOAP UI functionalities. Modifying and testing the web services with the variety of data sets to ensure the comprehensive coverage.
• Regression testing before the code is promoted to production.
• Using SQL queries for backend testing and validate database, comparing the data.
• Onsite presence for representing the QA support during the production release nights.
• Documenting the test results and ensuring the test completeness is achieved
• Reporting the issues in JIRA tool and tracking them until closure
• Provide support during the UA testing from QA standpoint.
• Created concise and precise reports for distribution and presentation to senior management on a weekly basis. Experience monitoring and tracking implementation plans.
• Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.
• Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally in Makati, Philippines
• Lead and mentor QA team members.

Confidential, NE

Quality Assurance Analyst

Environment: SOAP UI, JIRA 6.4, HAT (Holly Automated Test), HMS platform, Sonus IP Multimedia Subsystems (IMS)-ready architecture

Responsibilities:

• Starting with the analysis of the VUI, the estimation of test cases and effort was derived for the distinct utilities in the Confidential project.
• Derive the in/out of scope and provide estimates using SMC/ TCP frameworks.
• Preparation of the test strategy and test approach documents and responsible for obtaining the signoff from the client’s.
• Designing the test cases as per the boundary value analysis and equivalence class partition and other testing techniques.
• Identifying the test data and classifying the consumable and re-usable accounts.
• Accountable for performing the sanity check before the code is handed over to QA testing
• Owned the testing of the web services using the SOAP UI functionalities. Modifying and testing the web services with the variety of data sets to ensure the comprehensive coverage.
• Regression tested before the code is promoted to production.
• Documenting the test results and ensuring the test completeness is achieved
• Reporting the issues in JIRA tool and tracking them until closure
• Provide support during the UAT testing from QA standpoint.

Confidential, MN

Quality Assurance Lead

Environment: Admin Server, Mainframes CICS, DB2, HP ALM 11, QTP, UNIX, Windows 7, Team Foundation Server, Informatica, SOAP UI, Confluence

Responsibilities:

• Starting with the analysis of the Business, Functional, Technical and UI requirements of the project.
• Derive the in/out of scope and provide estimates using SMC/ TCP frameworks.
• Preparation of the test strategy and test approach documents and responsible for obtaining the signoff from the counterparties.
• Ensuring the test environments is ready and stable to start the UAT. Coordinating with the business teams to extend the additional sanity check and obtain confirmations.
• Reviewing the existing scripts and generating the QTP test scripts to regression test before the code is promoted to production.
• Collecting Test Data for Data Driven Testing. Debugging Tests and Fixing errors
• Owned the testing of the web services using the SOAP UI functionalities. Modifying and testing the web services with the variety of data sets to ensure the comprehensive coverage.
• Owned the Test execution of Informatica job progresses. Testing for the files received form upstream into UNIX and ensuring the data completeness to downstream systems - COLA.
• Coordinating with the upstream and downstream systems to ensure the enterprise testing diligence.
• Scheduling and anchoring the status, progress calls twice in a week. Tracking the issues and steering them to the resolutions in a timely manner. Conducting the go /no-go calls and earning the overall release level sign-offs.
• Follow up’s with team on test documentation and ensuring the SOX compliance.

Confidential

QA Lead and Functional Analyst

Environment: SharePoint, QTP, Java, Quality Center, SOAP UI

Responsibilities:

• Starting with the analysis of the Business, Functional, Technical and UI requirements of the project.
• UAT and System Integration testing performed to ensure the requirements are thoroughly tested and functioning.
• Derive the in/out of scope and provide estimates using SMC/ TCP frameworks.
• Preparation of the test strategy and test approach documents and responsible for obtaining the signoff from the counterparties. Responsible for tracking the defects till a logical closure.
• Engage the test teams and initiating the test scenarios, test scripts and test data preparation.
• Liaise with the counterparties in assembling the hardware and software requirements needed for the AUT (application under test).
• Triggering the testing once unit tested build and entry criteria met as per test approach.
• Monitoring the team whilst testing cycle and in-parallel performed the ad-hoc testing
• Representing the testing progress and issues, risks to the stake holders in daily status call during the testing window.
• Identify risks and provide mitigation plan. Escalate issues on timely manner to the management.
• Reviewing the validity of the defects reported by the team and was responsible for routing the defects to the respective development team. Regression testing on the web GUI using automation tool QTP.
• Reported the daily status and metrics to the management on the test progress.
• Ensured the test results are tracked in the test management tool and testing standards/ guidelines are followed by my test teams as stated in the test approach.
• Prepared the test metrics and reviewing with the senior test management desk and deriving the corrective/preventive measures.
• Upon the test closure, ensured the test status and test results reported and received signoff from business and technical counterparties.

Confidential

QA Lead and Functional Analyst

Environment: UNIX, SharePoint, Silver light, Java, Quality Center, QTP 10.0

Responsibilities:

• Involved in the requirement analysis of agile requirements. Responsible for software test strategizing, test planning, Test estimations and Test execution, defect reporting, daily summery report.
• Responsible for the Preparing the of System Integration test strategy, test scenarios, Test scripts.
• Point of contact for the Business and Functional related queries to Dev Team and QA Team and Onsite Coordinator. Direct point of contact for the customer for all Testing related queries.
• Responsible for performing the reviews for Test Cases, Test Results performed by the team and ensure the quality of product.
• Performed the compatibility testing on various browsers and Operating systems. Performed the mobile testing on various devices such as IPad, Kindle, and Nook, IOS devices. Leading a Team of 11 Testers
• Performed QA Smoke, Acceptance, Regression, Function, UI, Usability and Compatibility Testing.
• Onsite-Offshore Coordination and responsible for the precise status reporting.
• Responsible for Execution of the cases in UAT Environment before handing over to Customer.
• Responsible in preparing the quality metrics and share to the project stake holders.
• Collaborated with all teams within the agile environment.

Confidential

Test Analyst

Environment: UNIX, SharePoint, Silver light, Java, Quality Center, QTP 9.5, Mainframes- CICS

Responsibilities:

• Understanding and analyzing the existing system and identifications of the impacted areas for data migration testing.
• Software test planning, effort estimation
• Creating strategies to mitigate the risks and take necessary measures to control the risks.
• Identifying and onboarding the offshore team
• Planning and scheduling project milestones
• Point of contact for the Business and Functional related queries to Dev Team, Business team and QA Team
• Responsible for the preparing the Test Strategy and Testing Approach document.
• Responsible for performing the reviews for Test Cases, Test Results performed by the team and ensure the quality of product.
• Performed data validation testing writingSQLqueries.
• Managed an issue management based on 32 bit and 64 bit software issues with the coordination of Browser Engineering and technical teams.
• Preparation of the automated scripts and execution of the scripts using QTP
• Using HPALMfor storing, maintaining the test repository, bug tracking and reporting
• Review of the offshore deliverables, work allocation and progress monitoring, tracking. Test Results review and defects validation reported by the offshore team.
• Responsible for execution of the cases in UAT Environment before handing over to Customer. Responsible in preparing the quality metrics and share to the project stake holders.
• Raising the bar and standards of all the quality processes

Confidential

Business Tester, QA Lead

Environment: Quality Center, QTP 9.2, Java/J2EE, Citrix

Responsibilities:

• Understanding and analyzing the current system. Software test strategizing, test planning, effort estimation
• Onsite-offshore coordination for an offshore team size of 12
• Responsible for the Preparing the of System Integration, Database scripts for validation of data and UAT Test scripts
• Identified the scenarios which could be automated.
• Generated Scripts in QTP and written Test Cases for the business requirements.
• Point of contact for the Business and Functional related queries to Dev Team and QA Team
• Test Execution when need arises
• Direct point of contact for the customer for all Testing related queries.
• Responsible for performing the reviews for Test Cases, Test Results performed by the team and ensure the quality of product.
• Performed the data integrity checks and data quality validation and data transformations according to business rules and ensured the data is loaded success into the stage and target areas.
• Responsible for sanity test in UAT environment before handing to customer.
• Responsible in preparing the quality metrics and share to the project stake holders.
• Assessing and monitoring the project health.

Confidential

Onsite QA Lead

Environment: Quality Center 9.0, DOT NET, Citrix, QTP 9.2

Responsibilities:

• Worked at client location - London
• Involved in understanding the BR’s and SRS of the application.
• Involving in interacting with developers and business analysts on a weekly basis to discuss the Requirement Specs and feasibility of the Test cases, resource allotment and estimating the timelines.
• Test strategizing, test plans creation and review
• Setting up the offshore team
• Primarily functioning in an integration test capacity
• Involved in Structural, Functional, and Boundary testing of the application.
• Responsible for the Preparing the of System Integration, Database scripts for validation of data and UAT Test scripts, QTP Scripts
• Responsible for the preparing the Database Validations scripts and execution.
• Point of contact for the Business and Functional related queries to Dev Team and Offshore QA Team
• Responsible for performing the reviews for Test Cases, Test Results performed by the team and ensure the quality of product.
• Review of the offshore artifacts and work allocation, work progress monitoring, test results review.
• Providing inputs for test estimation to the test manager and assisted in quality metrics derivation.
• Responsible for Execution of the cases in UAT Environment before handing over to Customer.
• Responsible in preparing the quality metrics and share to the project stake holders.