SUMMARY:

Experienced, Detail - Oriented Healthcare IT Specialist with 15+ years of experience in Healthcare IT, specializing in Epic Bridges, Confidential Suite, HL7 and clinical instrument interfaces. Also skilled in; all phases of support, implementation, requirement-based testing, product validation and installation. Demonstrated success in team leadership and coordination, capable of reliable and consistent results in both self-directed and team environments.

EXPERIENCED IN THE FOLLOWING AREAS:

• Epic Bridges Integration and Build
• Confidential Interface Integration and Build
• Epic Bridges Optimization and Troubleshooting
• HL7 Technical Support and Integration
• Clinical Lab Instrument Integration
• Project Coordination
• Product Development
• Clinical Networking
• Data Capsule technology

TECHNICAL KNOWLEDGE:

Operating Systems: Windows XP, Vista, 7, 10, Server 2003 and 2008 R2; UNIX/Linux

Software: Microsoft Office 2007/2010/2016 , Epic Bridges, Epic User Web, Confidential Suite 3.x/4.0.3/4.5, Cerner Millennium and Powerchart, Capsule Tech Data Manager, Cisco IOS, BD Kiestra, Dade Microscan, Sysmex WAM 5.0

RDMS: MS SQL Server, MS Access, Oracle, Cache

Other: Clinical Laboratory Instrument Software, DataCaptor Management Console, XML and XSL, Internet Explorer, Google Chrome, Mozilla Firefox and Thunderbird, Microsoft Edge, Citrix, PCAnywhere, RDP, VPN, Sonic Wall, NetMeeting, Go To Meeting, vi editor, ServiceNow, Workfront, Concur.

PROFESSIONAL EXPERIENCE:

Confidential, Cincinnati, OH

Sr. Enterprise Middleware Integration Engineer

Responsibilities:

• Responsible for coding and troubleshooting interfaces in the Corepoint Integration Engine so that data flows back and forth from Epic to third party systems according to given specifications.

Confidential, Cleveland, OH

Sr. IT Clinical Applications Analyst

Responsibilities:

• Lead Clinical Analyst and IT liaison for successful installation of BD Kiestra automated microbiology line project (4th system in the World; largest in the World). I carried the project from Architect Review to Go Live and post Go Live support.
• Lead unit and integrated testing of software through to Go Live for other clinical instrumentation and software.
• Troubleshoot application and system hardware issues, contacting a vendor if needed.
• Partner with end users to understand workflow and business processes.
• Partner with the Project Management Office on all phases of a project; from scope and design through implementation and transition to Operations.
• Organize UH architecture review meetings to get new clinical instruments approved and installed.
• Escalation of issues to resolution using appropriate internal resources.
• Independently lead application, hardware and interface testing for necessary upgrades of Confidential and other clinical software (e.g., Sysmex WAM, NovaNet, bioMerieux MYLA, Telcor POC, BD Epicenter, LabPro).
• Maintaining user profiles and their access to SoftLab.
• Confidential printer setup, maintenance and troubleshooting.
• Support and troubleshoot Hospital Information Systems interfaces as they relate to SoftLab.
• Create, maintain and close support tasks with SCC as needed to resolve issues for Lab.
• Evaluate and maintain appropriate system documentation, including a running department Knowledge Base.
• Create and complete necessary change control per UH policy.
• Collaborate with other clinical and application analysts to insure system integrations.

Confidential, Chapel Hill, NC

Legacy Support Analyst

Responsibilities:

• Assistance with Soft to Epic integration, build, testing and maintenance projects.
• Monitoring and maintaining HL7 messages into and out of Soft using MOM (Message-Oriented Monitor) tool.
• Analyzing and troubleshooting HL7 error messages in SoftLab’s MOM tool.

Confidential, Silver Spring, MD

Application Analyst

Responsibilities:

• Change and report requests, testing, and configuration.
• Consistently checking Confidential outbound HL7 interfaces to ensure data was leaving correctly.
• Configuration and testing of MGIT interface.
• Any new projects related to SoftLab.

Confidential, Cincinnati, OH

Epic Interface Analyst

Responsibilities:

• Responsible for converting data from third party EMR/PM systems to Epic in Ambulatory and Inpatient settings.
• Identify and analyze interfacing requirements, coordinating with customer, vendor and project team resources.
• Determining necessary manipulation to transform the data into HL7.
• Adapt HL7 specs and mapping guides to support clinical workflows.
• Provide Level 3 HL7 Technical Support including mobile vital sign monitoring devices (Data Captor, vents and fetal monitoring devices).
• Gained experience with ADT and patient registration.
• Experience with Epic Chronicles and Caché; used Caché code to modify interfaces when given options did not meet customers’ needs.
• Understand Epic data structures and document technical specifications detailing target data elements.
• Monitor and resolve errors in interface work queues.
• 24/7 on-call support rotation.

Confidential, West Chester, OH

LIMS Administrator/IT Field Service Engineer

Responsibilities:

• Manage LIMS database, network, communications and backup.
• Install, test, maintain and support all LIMS related hardware and software.
• Install and configure Cisco wireless communication hardware (Cisco: Aironet 1300 series bridges, IOS software, 3G HWIC) with 2800 series router.
• Evaluate and order all necessary equipment per GSA and project guidelines.

Confidential, indianapolis, IN

Medical Technologist

Responsibilities:

• Responsible for collecting, receiving, preparing, and delivering specimens to necessary clinical testing areas.

Confidential, indianapolis, IN

Engineering Support Principal

Responsibilities:

• Responsible for installation, training, 3rd level support and enhancement of cobas IT 3000 solutions middleware.
• Provide support for Global division in the North American region.
• Test ASTM and HL7 interface functionality for cobas IT 3000.
• Install and configure necessary hardware and software.

Confidential, Clearwater, FL

Instrument Interface Product Specialist

Responsibilities:

• Instrument integration with Confidential system from all clinical areas including Automation, Clinical Chemistry, Hematology, Urinalysis, Blood Gas, and Microbiology.
• Communicate with 3rd party instrument vendors.
• Act as liaison between clients and programmers.
• Travel to client sites to install, validate and support instrument interfaces as needed.
• Develop and maintain more reliable and client-based customized interfaces.
• Contribute to instrument interface product development.
• Assist with Confidential report writing.

Confidential, Dunedin, FL

Medical Technologist

Responsibilities:

• Responsible for receiving and preparing specimens and performing laboratory procedures used in the diagnosis, treatment and prevention of disease.
• Verify, record and report lab results on all performed tests.
• Ensure compliance with government requirements, hospital policies and laboratory procedures, including maintaining lab equipment, instruments and work area.
• Execute and analyze tests in areas including chemistry, hematology, urinalysis, serology, and bacteriology.

Confidential, Brandon, FL

F/T Medical Technologist

Responsibilities:

• Verifiy, record and report lab results on all performed tests.
• Ensure compliance with government requirements, hospital policies and laboratory procedures, including maintaining lab equipment, instruments and work area.
• Execute and analyze tests in areas including chemistry, hematology, urinalysis, serology, and bacteriology.